Abiden

22/24 Rosehill Road, Burnley BB11 2JT
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9.9 14 Reviews
  • Abiden, Burnley
Abiden Care Home has recently changed ownership and an extensive redevelopment program is in operation. With a new manager in place and now being supported as part of a larger group arrangement, the home is set to flourish.

With 22 registered beds, 20 single rooms as accommodation with two rooms large enough to support a married or cohabiting couple and a disability-friendly, very large ground floor apartment room, three lounges, an attractive dining area and a beautiful spacious garden, it is your ideal small local home.

Located near Burnley Town Centre, Abiden has dedicated, caring staff to attend to all the needs of the residents with all the amenities one may need on their doorstep.

Staff at Abiden believe strongly in the mission statement outlining their commitment to providing individualised care and adopting the very latest research based approaches to person centred care. All staff believe that people need to feel content and secure - physically, mentally, socially, emotionally and spiritually. With the latest touch screen games technology for activity and occupations and a high standard of food and drink, they are confident to meet your desire for quality care into later life.

Residents have a choice of 3 downstairs lounges, separate dining area, newly refurbished garden, dedicated activities co-coordinator and home cooks providing fresh, nutritional and exciting food.

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Care Provided by Abiden

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 22 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Epilepsy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Abiden C H Ltd
  • Person in charge
  • Amanda Brelsford (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 1

Funding & Fees Guide for Abiden

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £920 – £1,100
    • Self-Funded Residential Dementia Care £950 – £1,100
    • RESPITE Self-Funded Residential Care £920 – £1,100
    • RESPITE Self-Funded Residential Dementia Care £950 – £1,100

  • Fees are charged following a thorough pre-assessment. The care aspect is added to the living costs to ascertain an accurate weekly fee
  • (these prices are only a guideline, please contact Abiden to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restrictions. Please contact anytime to arrange a visit


Abiden Reviews (14)

9.9

Abiden has a Review Score of 9.9 (9.872) out of 10, based on 12 reviews in the last 2 years. Over all time Abiden has 14 reviews.

Overall Experience

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Date Published

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Review from P W (Son of Resident) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very comfortable and treated as an individual.
Abiden is a caring environment. Care is respectful and supportive.
Good communication with family working as a team.
Always asking questions and looking to improve on any suggestions.

Reply from Dr Vivek Gupta, CEO at Abiden

Thank you so much for taking the time for this review and for all the fantastic feedback. We will be sure to pass on your words to the team.


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Review from Peter H (Son of Resident) published on 28 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Helped to settle my mother in well. The staff are approachable and caring towards my mother. Spent time communicating with her and meeting her needs.
My mother has complex physical needs and again were proactive in getting her a hospital appointment when needed which has made a difference to my mother's
ongoing health.

Reply from Vivek Gupta, Director at Abiden

Thank you so much for this lovely review- which means the world to the whole team who are working so hard. It fills us with great joy about the fantastic experience you have had which aligns with our group values and mission. Will be sure to pass on your words to the team.


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Review from Angela F (Daughter of Resident) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved in 3 months ago, all staff have been amazing, both professional and polite at all times.
They cannot do enough to help both Mother and family, through the whole transition process of moving in.
The homely feel and caring environment is second to none.
As a family we can now relax
knowing Mother is safe and supported 24/7 by an amazing team.

Reply from Dr Vivek Gupta, Director at Abiden

Thank you for your kind words - this means the world to the whole team at Abiden who all work incredibly hard to deliver the best care. We will ensure your kind words are passed onto the team


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Review from John S (Cousin of Resident) published on 29 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for Abiden House , it starts from a certain member of staff through the manager and not least all the staff that work there. Nothing is too much trouble and every care is taken to ensure the wellbeing of the residents.
My cousin took a long while to enter a care home but when
she did had nothing but praise for the staff, her surroundings, and not least the food.
As for myself whenever I visited or rang the efficient, polite, professional, and above all friendly response I always received was appreciated.
I am not one who normally “gushes “ with praise but Abiden House in my view stands out.

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Review from T I (Daughter of Resident) published on 24 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum moved into Abiden 2 years ago until she passed away in January of this year. We were always made to feel welcome as a family and could visit whenever. Mum changed rooms a few times for her own safety and each room was beautifully decorated and spotlessly clean. The whole home had a very welcoming
feel to it. When asking Mum what she liked about Abiden she always said “The food's good”. The staff were friendly, caring and good fun with mum. On a daily basis, the activities could have been more however they really outshone themselves during celebrations e.g. the king's coronation, Christmas, birthday parties where the cook always made a cake and they tried really hard with fundraising events. We have and would always recommend Abiden as a home for your loved ones.

Reply from Dr Vivek Gupta, CEO, Caring and Leading Group at Abiden

We are so grateful to read such a lovely review about our Abiden Care Home service. We are very pleased to hear about the positive feedback about the food and our fantastic staff and that you would recommend our home. Best wishes


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Review from Eve B (Granddaughter of Resident) published on 18 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has now been a resident at Abiden since May 2023, and the care and support offered to her throughout that time has been of a consistently high level. The manager and all other staff, are warm and caring, with an overall ‘home from home’ atmosphere. Although it was not an easy decision
for Gran to move into a care home, I can rest in the knowledge she is in very safe hands. Thank you, Abiden.

Reply from Dr Vivek Gupta, CEO at Caring and Leading Group at Abiden

Thank you for such a lovely review of our Abiden Care Home. It gives us great pleasure to read that you feel the "home from home" atmosphere, as this is exactly one of our core mission statements. We are so pleased and I will ensure your kind words are passed onto the hard-working team at the home, best wishes.


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Review from Mary S (Resident) published on 5 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I became a resident at Abiden Care Home at the end of April 2023 having moved from living with my son’s family in another area. The reason I moved here was because the rest of my family reside here.
I have been very happy here. It is a happy little home, the staff are excellent and will do anything
for you. The food and the cooks will cater for all needs. Thank you all for looking after me.

Reply from Dr Vivek Gupta, Director at Abiden

Thank you so much for your lovely review. We are extremely glad to hear how happy you are at Abiden Care Home and that you find the staff excellent and will do anything for you. We will ensure your lovely words are passed on to the team.


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Review from Claire F (Granddaughter of Resident) published on 26 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been living this care home for several months now, after visiting her I am so pleased to see that she is settled and very well looked after. The staff are very friendly, its lovely to see a care home that's being well managed.

Reply from Dr Vivek Gupta, CEO at Caring and Leading Group at Abiden

Thank you so much for your lovely and kind words regarding Abiden. It really means the world to all the staff who have been working extremely hard. We are so glad to hear about your experience of the home, and I will ensure your kind words are passed on to the staff.


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Review from J D (Daughter of Resident) published on 23 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was lovely to see my mum so settled in the home she is now living in permanently. Her room was homely and clean, the staff make it feel a real family environment and it seems like home from home. My mum has made some nice new friends and seems very happy.

Reply from Dr Vivek Gupta, CEO at Caring and Leading Group at Abiden

Thank you so much for your lovely and kind words regarding Abiden. It really means the world to all the staff who have been working extremely hard. We are so glad to hear about your experience of the home, and I will ensure your kind words are passed on to the staff. Kind Regards.


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Review from Linda S (Daughter of Resident) published on 22 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home on my visits always looks really clean, their dining room experience is lovely to see table clothes and wine glasses.
The staff always ensure the residents look well dressed and the care is given with dignity. The food always looks good and the residents can choose what to have both at lunchtime
and at tea time.
The home has a friendly environment. My mum is well looked after by the whole team.

Reply from Dr Vivek Gupta, Director at Abiden

Thank you so much for your lovely and kind words regarding Abiden. It really means the world to all the staff who have been working extremely hard. We are so glad to hear about your experience of the home, and I will ensure your kind words are passed on to the staff. Kind Regards.


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Review from A W (Next of Kin) published on 9 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since the home has been taken over by a new owner and the recent new management. I have seen a sizeable shift in all aspects of Abiden. A shift very much for the better. The home has a much more pleasing vibe and look. The changes taking place are terrific and have in my opinion, dramatically improved
the life and welfare of both residents and staff.

Reply from Dr Vivek Gupta, Director at Abiden

Thank you so much for your lovely and kind words regarding Abiden and the difference you have noticed since we have taken over. It really means the world to all the staff who have been working extremely hard. We are so glad to hear about your experience of the home, and I will ensure your kind words are passed on to the staff. Kind Regards.


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Review from F D (Daughter of Resident) published on 9 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident here for five years. Her dementia means that she no longer recognises me but the staff are kind and considerate even when her behaviour is challenging. My mother is always clean and appropriately dressed. Her room is sunny and bright and tidy. The food is good (I've had
some). The staff are always helpful and happy to answer questions. I'm confident that she is well looked after. I can't comment on activities as I don't know if that happens during the week (I go at weekends).
My mother has to self-fund and although the monthly bills are expensive I think it's about the going rate for a good care home.

Reply from Paul Smith, Director of Care, Quality and Operations at Abiden

Thank you so much for your kind comments and excellent rating. Reviews mean a great deal to us and of course, especially to the team at the home who provide the love and care you generously refer to. We will ensure they are fully appraised of your views.


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Review from J L (Friend of Resident) published on 19 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Having visited my friend of many years in Abiden over the last six months I have found the staff very friendly and accommodating under the circumstances - regarding covid. The management have sometimes been quite abrupt and less so! The home is clean. As I haven't been able to go into my friend's bedroom
due to covid restrictions, I really can't comment on the rooms (as in bedroom) and have only been in either of the two lounges. My friend does rave about the food though which is good. The safety of the residents has always been the priority as far as I have seen with multiple measures implemented during covid. The home's security measures are ample. My only concern is that there doesn't appear to be any activities going on in the home to stimulate residents!

Reply from Dr Vivek Gupta, Director at Abiden

Dear Joanne
Thank you very much for your helpful review of Abiden. We have recently, in the past 2 months, taken over the Abiden Care Home service and are working hard to implement many new positive changes to the home. We have recruited a new activities co-ordinator and the feedback has been very positive. We are extremely proud of the bedrooms at Abiden and we will be showcasing some of the fantastic decor in these rooms. We thank you for your feedback regarding the safety and the food and we will continue working hard to improve the service.
Kind Regards


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Review from Caroline P (Daughter of Resident) published on 5 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have recently visited my father at Abiden Care Home and I cannot recommend it highly enough. The environment was extremely pleasant and the staff demonstrated exceptional customer care and a genuinely warm and person-centred approach. It is clear that my father's needs are at the heart of his care.
I feel confident in their professionalism and my father's care.
Thank you

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Current Review Score: 9.9 (9.872)

Overview of Review Score

The Review Score of 9.9 (9.872) out of 10 for Abiden is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.872 for Abiden is calculated as follows: ( (124 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 141 Ratings = 4.872

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abiden is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Mar 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

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Amanda Brelsford

Job Title: Registered Manager

Joined: 2023

Amanda joins Abiden at an important time with the care home recently changing ownership and becoming part of a group management profile.


A qualified nurse with previous ownership of care homes and hotels Amanda brings the exact mix of skills and experience across both care and business to this beautiful small care facility


Frequently Asked Questions about Abiden

What types of Care is Abiden registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Abiden provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Abiden have?

There are 20 Single Rooms.

What are the Facilities & Services at Abiden?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Abiden to the centre of Burnley?

0.8 mile(s) as the crow flies, distance by road may be significantly further.