Albert House Residential Home

22 Albert Road, Colne BB8 0AA
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9.8 58 Reviews
  • Albert House Residential Home, Colne
Albert House is a residential care home which aims to provide its service users with a secure, relaxed, and homely environment in which their care, well-being and comfort are of prime importance.

Caregivers strive to preserve and maintain the dignity, individuality and privacy of all service users within a warm and caring atmosphere, and in doing so will be sensitive to the service users ever-changing needs. Such needs may be medical, therapeutic, cultural, psychological, spiritual, emotional and social, and service users are encouraged to participate in the development of their individualised care plans in which the involvement of family and friends may be appropriate and is greatly valued.

A dedicated GP from the local surgery conducts regular reviews and visits within the home, chiropodists and opticians visit regularly too. The hairdresser visits twice weekly and provides a valuable pampering service.

The kitchen provides delicious food with the emphasis on traditional cooking and home baking using the best seasonal and local produce available. Chefs produce specialist diets on an individual basis.

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Care Provided by Albert House Residential Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 29 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Owner
  • Albert House Residential Home Ltd
  • Person in charge
  • Dawn Murphy (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2021

Funding & Fees Guide for Albert House Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £870 – £950
    • Self-Funded Residential Dementia Care £910 – £1,000
    • RESPITE Self-Funded Residential Care £870 – £950
    • RESPITE Self-Funded Residential Dementia Care £910 – £1,000

  • Fees include care 24/7 in a homely family environment with homemade meals and snacks, laundry service.


    we pride ourselves in putting your loved first, our activities are varied we also love to party ,we love to have fun and laughter in this Home from home.
    you are welcome anytime we do however ask that you don't visit at meal times.


    Parties we will let you know when there happening and you can come and join in as well


    Additional chargeable services: Companionship service, Medical Escorting, Hairdressing, Chiropody, Trips, Private shopping.


    Any LCC funded clients the third party/1st party top up will depend on the room not the person and this will be discussed at the time of viewing. They range from 25.00 to 75.00.
  • (these prices are only a guideline, please contact Albert House Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Albert House Has protected meal times as follows: Lunch 12.30-13.30 then Dinner 16.30-17.30


    Other than these times it is open visiting.


  • Parking

  • There is free public car park to rear of the building. Please avoid parking on the surrounding streets residents only (permit required)


Albert House Residential Home Reviews (58)

Total of 58, showing 1-20
9.8

Albert House Residential Home has a Review Score of 9.8 (9.840) out of 10, based on 14 reviews in the last 2 years. Over all time Albert House Residential Home has 58 reviews.

Overall Experience

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Date Published

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Review from Lynne A (Goddaughter of Resident) published on 20 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am writing this review to highlight the excellent care and attention that my godmother has received at Albert House Residential Home. The whole staff are excellent, supportive and caring. For the 3.5 years that my godmother has been in their care, I couldn't have wished for a better overall experience
for her. I would definitely recommend Albert House to anyone who is looking for full-time care for their relative.

Reply from Dawn Murphy, Registered Manager at Albert House Residential Home

Thank you for your kind comments, this means a lot to myself and the team.


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Review from J P (Daughter of Resident) published on 18 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm happy with my mum at Albert House Residential Home. I feel she is well cared for. She is always dressed and clean. The staff are very patient and treat her and the other residents with respect and dignity. Mum has had issues with ulcers on her legs and the home has cared for her ensuring she has
the medical attention she needs. I would definitely recommend Albert House to other families needing care for their loved ones.

Reply from Dawn Murphy, Registered Manager at Albert House Residential Home

Thank you for your kind words we do appreciate you taking the time to do this review.


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Review from P N (Son of Resident) published on 27 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care that my mother receives at Albert House. She is very happy with her room, the communal areas, and especially the constant and thoughtful care provided by the staff, which is also always in evidence when I visit. I am reassured to know that Albert House is offering her
the best support and comfort.

Reply from Dawn Murphy, Registered Manager at Albert House Residential Home

Thank you for letting us care for your mum, she is such a character.


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Review from J N (Daughter of Resident) published on 16 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff greet me on entry and are helpful when needed. Kind and professional with mum. The meals and snacks look good and Mum seems to enjoy them.
I have occasionally felt like staff are a bit stretched although, unfortunately, this seems to be the case in most professions nowadays.

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Review from L S (Daughter of Resident) published on 25 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been in Albert House since July 2023.
It became impossible for him to live at home alone any longer, due to Alzheimer's disease, he very quickly settled in, he seems very contended in Albert House, he has never asked to go home, he's put weight and and loves the food, the staff are all amazing
with him, and he sings their praises all the time, it's a very happy place and always clean, it's such a relief to know that he is happy and so well cared for. Albert House is very homely and all the residents are so well looked after.

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Review from Diane F (Daughter of Resident) published on 2 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Albert House has been my mum's home for four years. Since her Alzehimer's diagnosis, the care she receives from the manager and her team is excellent. Whatever time of day we visit, Mum is clean, comfortable and very well cared for. The home is a very happy place. They have partied on a regular basis
with entertainment, and the residents love them. All the food is homemade.

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Review from Reg N (Husband of Resident) published on 28 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is one amazing care home. The staff, including management, all are just unbelievable. I have not had a lot of experience regarding care homes but if they are all as good as this one, wow!

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Review from Angela C (Daughter-in-law of Resident) published on 28 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my mother-in-law regularly. She appears happy and comfortable. The management and staff are great. Warm and friendly.

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Review from Lisa C (Daughter of Resident) published on 28 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for over eight months. The care she has received has been nothing but excellent. Albert House Residential Home is more than a residential home, it is one big, caring family. The staff are wonderful. Nothing is too much trouble. My mum has been very happy here. The support
both my sister and myself have been given, as Mum's condition changes, has been amazing. The manager and staff... you are all one in a million!

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Review from Lynn I (Daughter of Resident) published on 27 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found Albert House to be a caring, warm, homely, friendly environment and my mum has settled well. The staff and management really care. I have peace of mind knowing this and I visit regularly 4 to 5 times a week.

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Review from J L (Daughter of Resident) published on 21 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum went to Albert House on the 4th of April 2020. She has been on end-of-life care for 2 years with Alzheimer’s the manager and all the staff are fantastic with her she’s treated with dignity and respect she can’t walk now but I’ve just seen a video of her they got her in a chair she’s trying to
sing and swaying her arms. Absolutely fantastic and looking so happy. I can’t recommend Albert House enough. You're all stars thank you.

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Review from L H (Daughter of Resident) published on 22 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went to Albert House for the final year of her life having lived 'independently' (with a lot of family support) in her own flat. Though physically frail and starting to suffer from dementia, she was nevertheless very strong-willed, determined and highly resistant to being 'assisted'. No care
home could have coped with her better and worked with her personality as well as the staff and management, always with good humour and genuine care and affection for her. The home is not modern, though that is one of its strengths and there is a sense of family between the staff and residents. As a family, we are so grateful for the care she received.

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Review from R W (Daughter of Resident) published on 7 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one all the staff at Albert House have been amazing in helping my mum settle in and feel welcome from helping her with her recovery to now being able to return home, Nine months have flown by and I know she will miss everyone. You are all superstars. Thank you for everything.

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Review from Maureen H (Wife of Resident) published on 19 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband moved into Albert House Nursing Home in October 2022, during that time he couldn’t have been and is still being looked after by all the staff clinical and non-clinical who are all amazing. They treat him with care and dignity and cannot do enough to help him.
The manager and assistant manager
have helped not only my husband but have also helped me personally. I would highly recommend Albert House.

Reply from Dawn Murphy, Registered Manager at Albert House Residential Home

Maureen thank you for the kind words, we are always here for a chat.


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Review from N P (Son of Resident) published on 7 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father went to Albert House following a period in hospital and immediately settled in there. The team are outstanding and in the end, we preferred to let him die in the home surrounded by people who actually do care rather than in the hospital. I will be always grateful to the team there as they
allowed dad to pass away with dignity. Thank you.

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Review from C E (Goddaughter of Resident) published on 28 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff and management at Albert House go over and above to keep my godmother safe, comfortable and best of health mentally and physically. Over the Queen's Jubilee weekend, they had singers, afternoon tea and a carnival day. My godmother was sat outside in the sunshine watching all the floats going
past down the road.

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Review from Elaine G (Daughter of Resident) published on 9 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Albert House just over a year and we can honestly say that right from day one, the management and staff could not have done any more to make my mum at home, safe and comfortable. Nothing is too much trouble - they are all kind, caring, and professional at all times. The best care home
by a mile and we would highly recommend to anyone. Keep up the good work!

Reply from Dawn Murphy, Registered Manager at Albert House Residential Home

Thank you for your kind words, we really appreciate it.


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Review from M S (Granddaughter of Resident) published on 24 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Gran absolutely loved her time at Albert House and knowing she was happy and well cared for made a huge difference to us as a family, particularly as the majority of her time there was spent during lockdown. The level of care given by all the staff was exceptional.

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Review from Simon T (Son of Resident) published on 20 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Kept well-informed during a difficult period. Always seemed well-staffed. Always clean and tidy.

Reply from Dawn Murphy, Registered Manager at Albert House Residential Home

Hi, thank you for your comments, and hope you and mum ok.


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Review from Rachael W (Daughter of Resident) published on 6 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic personal service.
Family atmostphere.
Community spirit.
Home-from-home.
Complete assurance during a challenging time that my mum was cared for when the family reached the stage they needed extra help.

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Current Review Score: 9.8 (9.840)

Overview of Review Score

The Review Score of 9.8 (9.840) out of 10 for Albert House Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.840 for Albert House Residential Home is calculated as follows: ( (138 Excellents x 5) + (22 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 162 Ratings = 4.84

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Albert House Residential Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Nov 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

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Dawn Murphy

Job Title: Registered Manager

I have been in the Care Industry for over 30 years, and you will often see me around the home ensuring every aspect of the care setting is running as smooth and efficient as possible for our residents.


We believe in treating your loved ones as if there were our own family and with a high level of respect and dignity at all times.


I and the team believe love and laughter form the basis of what they offer.


If you would like to see some of the Albert House Family and what we do, please feel free to look at our Facebook page Albert House Residential Home!


Frequently Asked Questions about Albert House Residential Home

What types of Care is Albert House Residential Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Albert House Residential Home provide?

Palliative Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Albert House Residential Home have?

There are 29 Single Rooms.

What are the Facilities & Services at Albert House Residential Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Albert House Residential Home to the centre of Colne?

0.3 mile(s) as the crow flies, distance by road may be significantly further.