Fees are reviewed annually in April of each year, in line with Local Authority increases
No visiting restrictions to the Home
On street parking is available
Arnside Lodge has a Review Score of 7.7 (7.739) out of 10, based on 1 reviews in the last 2 years. Over all time Arnside Lodge has 4 reviews.
Review from M M (Daughter of Resident) published on 18 October 2023
Submitted via Website •
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Reply from Jan Pitt, Registered Manager at Arnside Lodge
Thank you for taking the time to submit this review. I shall pass on your kind words to the whole team.
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Review from Joyce W (Power of Attorney of Resident) published on 7 April 2021
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Reply from Hilary Briggs, Finance & Operations Director at Arnside Lodge
Thank you so much for your kind words. The Team have all worked tirelessly to keep everybody safe. We are looking forward to welcoming family and friends to the Home very soon. Please keep an eye out for our monthly Newsletters.
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Review from Pauline A (Daughter of Resident) published on 3 June 2020
Submitted via Website •
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Facilities
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Cleanliness
Treated with Dignity
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Value for Money
Review from Kay D (Friend of Resident) published on 3 October 2019
Submitted via Website •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Management
Safety / Security
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Value for Money
The Review Score of 7.7 (7.739) out of 10 for Arnside Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.583 for Arnside Lodge is calculated as follows: ( (7 Excellents x 5) + (5 Goods x 4) ) ÷ 12 Ratings = 4.583
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.156 Points relating to the number of positive Reviews for Arnside Lodge is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4. 1 Positive Reviews ÷ 6.4 = 0.156
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 30 Aug 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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