Visitors welcome any time, no appointments necessary, however for the protection of the residents, it would be appreciated if potential visitors disclose their names for safe awareness for entry/access to the building.
There is parking at the front of the building which only has capacity for approx 4 cars, however there is a driveway adjacent to the building where parking is also available.
Alma Green Care Home has a Review Score of 8.2 (8.172) out of 10, based on 1 reviews in the last 2 years. Over all time Alma Green Care Home has 3 reviews.
Review from Michael H (Son of Resident) published on 11 April 2024
Submitted via Website •
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Reply from Ruth Leyland, Manager at Alma Green Care Home
Thank you so much for taking the time to share your heartfelt feedback about your mother's experience at Alma Green. We are deeply touched by your kind words and are immensely grateful for your recognition of our staff's dedication and compassion. It brings us great joy to hear that your mother felt happy and at home at Alma Green from the very beginning. Your acknowledgement of our staff's immediate communication and proactive approach to addressing any concerns means a lot to us. We firmly believe in transparency and open communication with families, and we are thankful for the trust you've placed in us. Choosing a care home is indeed a significant decision, and we are honoured that you chose Alma Green for your mother's care. We are dedicated to maintaining the high standard of care that she deserves and ensuring that she continues to feel loved and supported. Thank you once again for your kind words and for entrusting us with your mother's care.
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Review from Pauline Q (Daughter of Resident) published on 26 April 2021
Submitted via Website •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Mary P (Daughter of Resident) published on 12 March 2018
Submitted via Website •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
The Review Score of 8.2 (8.172) out of 10 for Alma Green Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Alma Green Care Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.172 Points relating to the number of positive Reviews for Alma Green Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8. 1 Positive Reviews ÷ 5.8 = 0.172
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 7 Aug 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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