Large car park at front of Alsley Lodge
Alsley Lodge has a Review Score of 10 (9.955) out of 10, based on 11 reviews in the last 2 years. Over all time Alsley Lodge has 74 reviews.
Review from Colin N (Son of Resident) published on 15 October 2024
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Reply from Amy McEvoy, Manager at Alsley Lodge
Thank you for your kind words Colin, we are so pleased you are happy with the support Mum is receiving. It is a true pleasure for myself and the team.
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Review from S P (Son of Resident) published on 14 October 2024
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Reply from Amy McEvoy, Manager at Alsley Lodge
Thank you for your kind words and observations, it is greatly appreciated.
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Review from Chris H (Son of Resident) published on 8 October 2024
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Reply from Amy McEvoy, Manager at Alsley Lodge
Thank you for your kind words Chris, it is a pleasure to support your mum and have you all as part of the Alsley Lodge community.
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Review from P H (Daughter of Resident) published on 12 July 2024
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Reply from Amy McAvoy, Manager at Alsley Lodge
Thank you so much for your lovely review, it is always nice to hear families are happy with the care and support we provide to their loved ones. we love supporting your dad he is a true gent with a bright smile. I will pass on your lovely feedback to the team.
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Review from W E (Daughter of Resident) published on 22 January 2024
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Reply from Amy McEvoy, Manager at Alsley Lodge
Thank you so much for your lovely feedback, it is a pleasure supporting your mum with her cheeky smile and laugh which can brighten anyone's day!
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Review from Michael W (Son of Resident) published on 22 January 2024
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Reply from Amy McEvoy, Manager at Alsley Lodge
Thank you so much for your lovely review, your mum is such an amazing lady who is always at hand to help others around her and likes to help keep everywhere tidy by collecting dishes which is always a bonus! Thanks again.
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Review from S A (Daughter of Resident) published on 22 January 2024
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Reply from Amy McEvoy, Manager at Alsley Lodge
Thank you so much for your lovely review. It is a pleasure to look after your mum, she brings such a smile to all of us with her singing and dancing!
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Review from Laura G (Daughter of Resident) published on 7 November 2023
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Reply from Amy McEvoy, Manager at Alsley Lodge
Thank you for your kind words, Laura, it is a pleasure to look after your mum and we are grateful to be able to support her and you as a family. Thank you, Amy.
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Review from E C (Resident) assisted by family/friend published on 20 June 2023
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Reply from Amy McEvoy, Manager at Alsley Lodge
Thank you, it is an honour to support yourself and your husband.
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Review from S W (Grandson of Resident) published on 20 June 2023
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Review from M W (Son of Resident) published on 7 June 2023
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Reply from Amy McEvoy, Manager at Alsley Lodge
Thank you for your kind words, it is nothing short of a pleasure looking after your father.
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Review from Graham A (Brother of Resident) published on 16 January 2023
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Reply from Amy McEvoy, Manager at Alsley Lodge
Thank you for your kind words, Graham, it is a pleasure to support your sister.
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Review from Stephen M (Son of Resident) published on 5 January 2023
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Reply from Hayley Rowson de Vares, Manager at Alsley Lodge
Thank you for your kind words, Stephen. It is an absolute pleasure to support your lovely mum. Kind Regards, Hayley.
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Review from M M (Daughter-in-law of Resident) published on 22 December 2022
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Reply from Hayley Rowson de Vares, Manager at Alsley Lodge
Thank you for your kind words.
It is an absolute pleasure to be able to support your wonderful mother-in-law, it is a joy to see her making new friends and how happy and relaxed she seems to be in Alsley Lodge.
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Review from N G (Daughter of Resident) published on 1 November 2022
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Reply from Hayley Rowson de Vares, Manager at Alsley Lodge
Thank you for your kind comments. It is a privilege and a pleasure to care for your lovely mum.
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Review from Ian W (Son of Resident) published on 19 October 2022
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Reply from Hayley Rowson de Vares, Manager at Alsley Lodge
Thank you for your lovely review. It is an absolute pleasure to support your wonderful mum.
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Review from Brian S (Son of Resident) published on 18 October 2022
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Reply from Hayley Rowson de Vares, Manager at Alsley Lodge
Thank you for your kind comments. It's a pleasure to support your lovely mum.
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Review from Kathleen H (Daughter of Resident) published on 17 January 2022
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Reply from Lynette Watkinson, Manager at Alsley Lodge
Dear Kathleen, thank you so much for your kind words.
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Review from Julie J (Daughter of Resident) published on 17 January 2022
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Reply from Lynette Watkinson, Manager at Alsley Lodge
Dear Julie, it was a pleasure to assist your mum. Hope to see her again soon.
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Review from Alicia G (Daughter of Resident) published on 17 December 2021
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The Review Score of 10 (9.955) out of 10 for Alsley Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.955 for Alsley Lodge is calculated as follows: ( (126 Excellents x 5) + (6 Goods x 4) ) ÷ 132 Ratings = 4.955
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Alsley Lodge is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 11 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 Jul 2020
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Job Title: Registered Manager
Alsley Lodge is run by our super-efficient, wonderfully compassionate Home Manager, Amy McEvoy, who has joined Alsley Lodge to lead it in its quest to provide high-quality care in for excellence in all areas.
Our outstanding care team are dedicated to making a difference and going the extra mile to support individuals to live their life their way. The team are highly trained to provide quality person-centred care to each individual we support.
All our employees are carefully selected for their qualities of reliability, integrity, skill, friendliness and professionalism. We provide full induction training and continuing professional development is undertaken by each member of staff.
Attentive and compassionate carers are available twenty-four hours a day. The above-average staff-resident ratio enables us to provide companionship and stimulation, as well as tending to the residents’ physical needs.
In addition to our Care team, at Alsley Lodge we have a dedicated team of activity coordinators, administrators, expert cooks, domestic staff, and maintenance to ensure the smooth running of Alsley Lodge at all times.