Alsley Lodge

21 Station Road, Rufford, Ormskirk L40 1TB
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10 74 Reviews
  • Alsley Lodge, Ormskirk
Alsley Lodge is a delightful single-storey purpose built care home situated in peaceful and pleasant surroundings in Rufford, Lancashire. The scenic Leeds-Liverpool canal, lined with bright, colourful barges runs alongside this quaint and pretty village. The local bus route provides easy access to the communities of Tarleton, Burscough, Mawdesley and Eccleston, whilst Preston, Ormskirk and Southport are easily reached by rail link.

At Alsley Lodge, they aim to provide the very best facilities and care for all of residents. The dedication and devotion of highly-trained staff has established a reputation as an exceptionally ‘friendly and caring’ home. Residents’ quality of life is greatly enhanced by the comfortable, warm and safe environment that Alsley Lodge provides.

Alsley Lodge is a lovely, modern, tastefully-decorated care home. Vanity basins, TV and telephone points and a high-tech nurse call system are fitted in all bedrooms, and many rooms boast en-suite facilities. The dining room has recently been refurbished to a high standard. Residents can relax in a large comfortable lounge which faces the courtyard outside with its attractive pool and fountain, or the glass conservatory which overlooks the charming landscaped garden at the rear of the home. The beautiful grounds outside are perfect for enjoying the fresh air and delightful, picturesque surroundings.

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Care Provided by Alsley Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 33 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Amy McEvoy (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Single Rooms with ensuite Wet Room (14)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 1

Funding & Fees Guide for Alsley Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £975 – £1,350
    • Self-Funded Residential Dementia Care £975 – £1,350
    • RESPITE Self-Funded Residential Care £975 – £1,350
    • RESPITE Self-Funded Residential Dementia Care £975 – £1,350
  • (these prices are only a guideline, please contact Alsley Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Large car park at front of Alsley Lodge


Alsley Lodge Reviews (74)

Total of 74, showing 21-40
10

Alsley Lodge has a Review Score of 10 (9.955) out of 10, based on 11 reviews in the last 2 years. Over all time Alsley Lodge has 74 reviews.

Overall Experience

  • 66
  • 7
  • 1
  • 0
  • 0

Date Published

74
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4
11
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Review from Norrie M (Daughter of Resident) published on 10 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went into Alsley Lodge almost 6 months ago and I have been surprised about how happy she is! I was dreading putting her into care but she loves being there. She loves the food and the activities. Her room is very pleasant and the staff are brilliant.

Reply from Lynette Watkinson, Manager at Alsley Lodge

Hi Norrie, thank you so much for the kind words. I will feed this back to the staff. Kind regards.


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Review from Dolly L (Daughter of Resident) published on 8 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very helpful and caring and anything we are worried about they are there to help. We are very happy with Mum's care.

Reply from Lynette Watkinson, Manager at Alsley Lodge

Hi Dolly, we are so grateful for this review, I will pass this on to the staff. Kind regards, Lynette.


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Review from Ann O (Daughter of Resident) published on 8 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very good and caring. My mother has been here for nearly 3 years and is nearly 101. Exceptional care in every way.

Reply from Lynette Watkinson, Manager at Alsley Lodge

Thank you for your kind words. I will pass your kind words over to the staff. Regards, Lynette.


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Review from Beryl H (Daughter of Resident) published on 8 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything about Alsley Lodge is excellent. The staff are so caring. Nothing is too much trouble to them. Our mother has been in Alsley Lodge for 2 years now and myself and our family cannot praise them enough.

Reply from Lynette Watkinson, Manager at Alsley Lodge

Thank you so kindly, I will tell the staff of this wonderful review. Kind regards, Lynette.


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Review from Norman S (Son of Resident) published on 1 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just to say thank you to all the staff for the excellent care that mum has received, over the recent months. Mum also says thank you for the superb food and entertainment you have given her, she loves the new Salon.

Reply from Lynette Watkinson, Manager at Alsley Lodge

Dear Norman, I would like to thank you for your kind words and will feed this back to the staff. Regards.


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Review from David T (Son of Resident) published on 3 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved here approximately ten weeks ago. She is the happiest and healthiest she has been for years. The team from manager, administrator and the carers are fantastic! Friendly, approachable, upbeat and caring.
The activities are so good, they do something every day. Really is the best decision
I made for Mum's safety, care and wellbeing.
Thank everyone at Ashley Lodge.

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Review from Phyllis C (Wife of Resident) published on 22 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has stayed at Alsley Lodge numerous times for respite and every time returned home happy, content, clean and well cared for. The time has now come for him to receive full-time care as I can no longer manage at home. This is a difficult decision but helped immensely by the fact that he has
a place in such an excellent home. I would not hesitate to recommend Alsley Lodge. I know he is being well cared for by an excellent team.

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Review from David R (Son of Resident) published on 22 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident of Alsley Lodge since January 2020 and I have to say I have nothing but praise and admiration for all the staff and the premises themselves. We had looked at a few other care homes but none came close to what we found at Alsley Lodge; the welcome and warmth from all the
carers was evident at our first visit and hasn't diminished since. Obviously we were concerned as to whether our father would take to moving into a care facility but within days he was openly telling us that he would be silly to go back home and look after himself. Everyone is so friendly and understanding and they cannot do enough for the residents.

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Review from John M (Son of Resident) published on 15 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was taken in after dislocating her shoulder in a fall. She suffers from dementia. The care she has received in difficult COVID-19 circumstances has been excellent. The staff we have spoken to have been friendly and supportive and always available to update us on mum's case. Given the COVID-19 situation,
it is good to able to visit in a secure, safe, sanitised environment with care taken at all times. It is difficult to give a review of all facilities as due to COVID-19 we have not been able to see everything but I believe my review to be accurate and will update in post-COVID-19 times. All the staff and residents are regularly tested for COVID-19.

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Review from Lynn S (Daughter of Resident) published on 21 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A pleasant professionally managed care home, my mum has been a resident for five weeks having previously been in for respite. All the staff are lovely, very caring. It has been an emotional rollercoaster getting mum settled but all the staff have been so helpful and caring and very patient. The staff
take a personal interest in the residents and treat them with respect maintaining their dignity. Nothing is too much trouble and they offer very good advice.

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Review from Ann N (Daughter-in-law of Resident) published on 24 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been going to Alsey Lodge for daycare for the last few months. After initially being apprehensive about going she now looks forward to her day out. In fact, I would say it‘s the highlight of her week.

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Review from Geoff M (Son of Resident) published on 19 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After being in hospital for six weeks the family realised that mum was not ready for her own home so she went to Alsley Lodge for a period of time. She had a lovely room well laid out and tastefully decorated. The staff were always pleasant and available to help her at all times, she had a very pleasant
period of time there and it gave her a different look on being in care. She has now been able to go home but I know that when the time comes my mother will have no hesitation in going back there. The atmosphere is a friendly caring place and it's just like one big happy family.

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Review from Richard H (Nephew of Resident) published on 18 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always find Alsley Lodge perfect for our needs. My Aunt is treated very well and with dignity. Standards remain high at all times. Thank you to all staff and management.

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Review from Catherine B (Daughter of Resident) published on 16 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After 8 years at Alsley Lodge my mum passed away surrounded by the Alsley ‘family’. I cannot speak highly enough of the loving care the staff gave to Mum during all her time with them but most particularly in her last few difficult months. And in addition they cared for us, her family, and helped get
us through. I really don’t know what we would have done without them. Everything they say in their website video is true. It’s a real home from home with amazing staff.

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Review from Lily B (Daughter of Resident) published on 15 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was a resident for approximately 18 months until she passed away. She was made welcome, soon settled and was very happy there. The whole Care Home was bright, well decorated and very clean. EVERY member of staff was always friendly, respectful and nothing was ever too much trouble making her,
from the day she went, feel comfortable and at home. The Manager of the home was very visible and approachable. Every day there were different activities and entertainment and the trips out were varied and suitable for all residents. The onsite Chef ensured all the meals were attractive and appealing.
In her last days, the care Mum received was exceptional. I have a nursing background and I can not fault how Mum was cared for. Her pain was well controlled with the home liaising very regularly with her GP. She always felt safe and secure and I never had any worries about the care Mum received. I have no hesitation in recommending Alsley Lodge.

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Review from S L (Niece of Resident) published on 19 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle appears to be looked after well. He is always clean, smart, well-fed etc. His room is lovely and spotless. Staff are very pleasant and the manager extremely helpful. My uncle has been on a couple of trips and enjoyed activities, especially outside activities when the weather is good - he mentioned
'football'.

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Review from Graham B (Son of Resident) published on 9 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I would highly recommend Alsley Lodge for either daycare or residential stay, I cannot speak highly enough of the staff as they go about their duties.
The home is made to feel like the residents' home and the residents are all well looked after. My mother has been a resident for over five years and
I have never had cause to complain. If you are looking for a home for your loved one then look no further.

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Review from Gillian H (Daughter of Resident) published on 19 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend this wonderful care home enough. All staff are both professional and caring, always ready to have a chat and an offer of tea every time you visit. The home is bright and cheerful and very clean. I know my Dad is well cared for and very happy in his surroundings. Thanks to all the
staff I cannot thank them enough.

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Review from Christine H (Daughter of Resident) published on 7 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are kind and caring and helpful. The manager is very helpful to relatives.


Visitors are always welcomed here any time of day.


There are plenty of interesting activities here. I love visiting.


I am glad we found this care home. It came on recommendation from an ex-resident.


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Review from Basia Z (Daughter-in-law of Resident) published on 25 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Alsley Lodge is a building filled with energy, warmth, kindness, compassion and a genuineness amongst the staff to ensure our loved ones are well cared for in a clean, well maintained and positive environment. My Father in Law has been a resident for three months now. Having been informed that he would
never walk independently we were amazed to see him mobile within two weeks, such is the dedication of the staff to assist with rehabilitation. The welcoming and cheery demeanour amongst everyone, the banter, inclusion and genuine interactions with residents is a pleasure to be amongst creating an atmosphere of 'home from home' from the moment you enter Alsley until the moment you leave.
Activities are performed daily and range from Bingo, hair & nails, keep fit, jigsaws, trips out, cheese and wine afternoons alongside the entertainers brought in to perform and entertain, thus stimulating my father in law's general physical well being and mental health. The staff care for my FIL but also support us. Fab.

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Current Review Score: 10.0 (9.955)

Overview of Review Score

The Review Score of 10 (9.955) out of 10 for Alsley Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.955 for Alsley Lodge is calculated as follows: ( (126 Excellents x 5) + (6 Goods x 4) ) ÷ 132 Ratings = 4.955

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Alsley Lodge is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Jul 2020

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (9)

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Meet the Team (1)

Amy

Amy McEvoy

Job Title: Registered Manager

Alsley Lodge is run by our super-efficient, wonderfully compassionate Home Manager, Amy McEvoy, who has joined Alsley Lodge to lead it in its quest to provide high-quality care in for excellence in all areas.


Our outstanding care team are dedicated to making a difference and going the extra mile to support individuals to live their life their way. The team are highly trained to provide quality person-centred care to each individual we support.


All our employees are carefully selected for their qualities of reliability, integrity, skill, friendliness and professionalism. We provide full induction training and continuing professional development is undertaken by each member of staff.


Attentive and compassionate carers are available twenty-four hours a day. The above-average staff-resident ratio enables us to provide companionship and stimulation, as well as tending to the residents’ physical needs.


In addition to our Care team, at Alsley Lodge we have a dedicated team of activity coordinators, administrators, expert cooks, domestic staff, and maintenance to ensure the smooth running of Alsley Lodge at all times.