Large car park at front of Alsley Lodge
Alsley Lodge has a Review Score of 10 (9.955) out of 10, based on 11 reviews in the last 2 years. Over all time Alsley Lodge has 74 reviews.
Review from Frances M (Daughter of Resident) published on 26 October 2016
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Review from Michael W (Son of Resident) published on 26 October 2016
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Review from Eric W (Son-in-law of Resident) published on 26 October 2016
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Review from Susan T (Daughter of Resident) published on 26 October 2016
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All members of staff from the manager, carers, housekeepers, chefs, maintenance man take the time to get to know the residents personally, as a result all residents
All members of staff are friendly and approachable, and nothing ever seems too much trouble.
I would have no hesitation in recommending Alsley Lodge as a safe, caring, friendly residential home.
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Review from Sandra W (Daughter of Resident) published on 26 October 2016
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Review from Carolyn P (Friend of Resident) published on 26 October 2016
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Review from Eric I (Son of Resident) published on 10 October 2016
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Review from Sarah M (Daughter of Resident) published on 12 August 2016
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Review from Michael O (Resident) published on 24 June 2016
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Review from Brian R (Son of Resident) published on 31 May 2016
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Review from Maureen H (Daughter of Resident) published on 27 April 2016
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We are always made very welcome. The residents are treated like family and the staff display a high level of caring and patience.
Mum is prone to falling and recently broke her femur. I was relieved
Everything has been done to prevent Mum falling again. They bought special detectors to alert staff in the night if Mum was trying to get out of bed - Mum has dementia so does not remember instructions and does not realise she has a call button by her bed.
The food is excellent and reflects the type of meals that the residents would have cooked for themselves.
I know that I do not need to worry about Mum when I leave her and that knowledge is priceless. I would recommend Alsley Lodge to anyone.
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Review from Roger M (Son of Resident) published on 21 April 2016
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Review from Vicky A (Friend of Resident) published on 30 March 2016
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Review from Paul D (Son-in-law of Resident) published on 21 March 2016
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The Review Score of 10 (9.955) out of 10 for Alsley Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.955 for Alsley Lodge is calculated as follows: ( (126 Excellents x 5) + (6 Goods x 4) ) ÷ 132 Ratings = 4.955
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Alsley Lodge is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 11 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 Jul 2020
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Job Title: Registered Manager
Alsley Lodge is run by our super-efficient, wonderfully compassionate Home Manager, Amy McEvoy, who has joined Alsley Lodge to lead it in its quest to provide high-quality care in for excellence in all areas.
Our outstanding care team are dedicated to making a difference and going the extra mile to support individuals to live their life their way. The team are highly trained to provide quality person-centred care to each individual we support.
All our employees are carefully selected for their qualities of reliability, integrity, skill, friendliness and professionalism. We provide full induction training and continuing professional development is undertaken by each member of staff.
Attentive and compassionate carers are available twenty-four hours a day. The above-average staff-resident ratio enables us to provide companionship and stimulation, as well as tending to the residents’ physical needs.
In addition to our Care team, at Alsley Lodge we have a dedicated team of activity coordinators, administrators, expert cooks, domestic staff, and maintenance to ensure the smooth running of Alsley Lodge at all times.