Arrowsmith Lodge Rest Homes Ltd

Bournes Row, Hoghton, Preston PR5 0DR
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2.0 4 Reviews
  • Arrowsmith Lodge Rest Homes Ltd, Preston
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Care Provided by Arrowsmith Lodge Rest Homes Ltd

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 35 Service Users
  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bipolar/Manic Depression
  • Cancer Care
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Susan Houghton (Manager)
  • Admission Criteria
    • Ages 45+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (27)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2004
    • Last Refurbishment: 2010
    • Number of floors: 2

Funding & Fees Guide for Arrowsmith Lodge Rest Homes Ltd

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,050 – £1,200
    • Self-Funded Residential Dementia Care £1,050 – £1,200
    • RESPITE Self-Funded Residential Care £1,050 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £1,050 – £1,200
  • (these prices are only a guideline, please contact Arrowsmith Lodge Rest Homes Ltd to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
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Arrowsmith Lodge Rest Homes Ltd Reviews (4)

2.0

Arrowsmith Lodge Rest Homes Ltd has a Review Score of 2.0 (2.000) out of 10, based on 1 reviews in the last 2 years. Over all time Arrowsmith Lodge Rest Homes Ltd has 4 reviews.

Overall Experience

  • 0
  • 3
  • 0
  • 1
  • 0

Date Published

4
1
1
1
3

Review from D R (Daughter of Resident) published on 20 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

When visiting my unresponsive mother and being told "we have to try" when Mum clearly has chosen not to eat or drink is unacceptable. When asked for Mum to be in her bed this was also declined. A considerate support worker who showed empathy personally asked and was given the same response. Mum being
independent who has in her life kept her privacy was made to sit with other residents every day rather than be in her room which she personally paid for. Receiving phone calls saying "we don't know what to do" speaks volumes. I was informed I should be escorting Mum in an ambulance to hospital, due to her dementia, this is not necessary as further investigated, Mum at the time was unresponsive.
Regimentally organised organisation, no updates, no response to emails or left phone messages. Residents wearing clothes that are not theirs even though each personal item is named.

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Review from Patsy G (Daughter of Resident) published on 10 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Things have definitely improved over the last six months - staff morale is higher and things get done quicker.

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Review from Sandra C (Daughter of Resident) published on 10 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been at Arrowsmith Lodge Rest Homes Ltd for 20 months. In all that time, he has received the best care possible. If there is a problem, it is sorted immediately. The staff are very caring and kind. They take the time to spend with residents chatting or helping with their needs.

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Review from Christine M (Daughter of Resident) published on 10 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As of when the new manager has taken over, everything in the home has improved tremendously.
The morale of the staff and everything, in general, has had a boost which I admire.
Everyone working there does their best which is all they can do.
The only thing I would suggest that could do with improvement
is the staffing levels.
Could do with more help especially at the weekend.

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Current Review Score: 2.0 (2.000)

Overview of Review Score

The Review Score of 2.0 (2.000) out of 10 for Arrowsmith Lodge Rest Homes Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 2.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 2.000 for Arrowsmith Lodge Rest Homes Ltd is calculated as follows: ( (4 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 11 Ratings = 2

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 0 Points relating to the number of positive Reviews for Arrowsmith Lodge Rest Homes Ltd is based on 0 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) =

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7. 0 Positive Reviews ÷ 7 = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Oct 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (0)

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Frequently Asked Questions about Arrowsmith Lodge Rest Homes Ltd

What types of Care is Arrowsmith Lodge Rest Homes Ltd registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Arrowsmith Lodge Rest Homes Ltd provide?

Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Arrowsmith Lodge Rest Homes Ltd have?

There are 29 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Arrowsmith Lodge Rest Homes Ltd?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Arrowsmith Lodge Rest Homes Ltd to the centre of Preston?

4.1 mile(s) as the crow flies, distance by road may be significantly further.