Arranmore Park Rest Home has a Review Score of 9.0 (8.981) out of 10, based on 6 reviews in the last 2 years. Over all time Arranmore Park Rest Home has 31 reviews.
Review from Dorothy R (Daughter of Resident) published on 11 April 2024
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Review from Frank H (Relative of Resident) published on 30 August 2023
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Reply from Beverley Abraham, Manager at Arranmore Park Rest Home
The team and I are so happy to welcome your Aunt back it was so amazing to see her again and to have her and yourselves back as part of our family! It is a true honour to care for this lady she is wonderful. We are very grateful for your review and thank you implicitly for allowing us to care for your Aunt. We love wonderful people in our family!
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Review from Linda N (Daughter of Resident) published on 10 August 2023
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Reply from Beverley Abraham, Manager at Arranmore Park Rest Home
Every day is made better by caring for such beautiful people and their supporting family members. As a Manager it is paramount that every person who lives or visits here at Arranmore Park lives an enriching life and feels loved. The team here ensures we live up to our reputation of being the hotel of happiness. We thank you for your review and look forward to our next afternoon of laughter.
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Review from D A (Wife of Resident) published on 16 July 2023
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Reply from Beverley Abraham, Manager at Arranmore Park Rest Home
It is a real privilege for us to have both your husband and yourself as part of the Arranmore family. As always the management team will be there to help. Activities have been a priority and an activity coordinator has been employed. The food service has also been noted and changes made to accommodate everyone with hot food of their choice. Your thoughts and comments are always welcome we have an open door and welcome you and your loved one at any time to come along and let us know how we can improve.
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Review from Barbara F (Sister of Resident) published on 6 June 2023
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Reply from Beverley Abraham, Manager at Arranmore Park Rest Home
Thank you so much for your kind words. It is an absolute pleasure to care for your sister and always wonderful to see you too when you visit.
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Review from N H (Son of Resident) published on 31 May 2023
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Reply from Beverley Abraham, Manager at Arranmore Park Rest Home
It is an honour and a pleasure to care for such a lovely lady. In addition, it is wonderful to have you all as a part of our Arranmore family.
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Review from Susan D (Daughter of Resident) published on 13 February 2023
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Reply from Beverley Abraham, Manager at Arranmore Park Rest Home
It was a true honour to care for such an amazing lady with a beautiful family. We miss you all!
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Review from V W (Daughter-in-law of Resident) published on 4 February 2022
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Review from Lorraine D (Daughter of Resident) published on 1 September 2020
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Review from B M (Son of Resident) published on 21 August 2020
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Review from L R (Son of Resident) published on 5 August 2020
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Review from Ralph W (Husband of Resident) published on 22 July 2020
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Review from D B (Resident) published on 20 July 2020
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Review from N D (Resident) published on 24 June 2020
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Review from A S (Resident) published on 17 October 2019
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Review from J G (Sister-in-law of Resident) published on 15 July 2019
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Review from Frank L (Resident) published on 16 May 2019
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Review from Pat W (Friend of Resident) published on 21 November 2018
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Review from Jean W (Daughter of Resident) published on 12 October 2018
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Review from John B (Son of Resident) published on 29 August 2018
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The Review Score of 9.0 (8.981) out of 10 for Arranmore Park Rest Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.4 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.592 for Arranmore Park Rest Home is calculated as follows: ( (50 Excellents x 5) + (15 Goods x 4) + (5 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 71 Ratings = 4.592
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.389 Points relating to the number of positive Reviews for Arranmore Park Rest Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6. 6 Positive Reviews ÷ 7.6 = 0.789
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 30 Mar 2022
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Job Title: Registered Manager
Joined: 2012
Beverley has been a member of the Arranmore team since November 2012 but has been in the care sector for thirty-five years and holds the following professional qualifications:-
RMA (Level5)
NEBS Business Management
CERT Ed
A1 Assessors Award
NEBOSH
AssCIPD
I care because I believe that people have a right to be recognised as unique individuals. People should be treated with respect and their views listened too. It is important to me that the service I run gives those receiving care the opportunity to be involved in every aspect of their care needs.
Arranmore Park Rest Home enables me to fulfil these values due to the support and commitment to quality care from the Proprietors. Both Mr and Mrs Robson visit the home on a weekly basis and fully support the team to provide a personalised, high-quality service.