Fee depends on care needs of each individual and can be in either a standard, enhanced or premium room.
Additional costs are dry cleaning, hairdressing, chiropody, other personal expenses such as new papers, toiletries.
Trips out away from the home on either escorted visits requiring care staff or group outings incur an additional cost - fees vary depending on cost..
Relaxed open visiting, the home just kindly request meal times are protected
Plenty of street parking at the front or quiet side street - on Eden Avenue
Bellingham has a Review Score of 9.5 (9.503) out of 10, based on 6 reviews in the last 2 years. Over all time Bellingham has 17 reviews.
Review from Matthew H (Son of Resident) published on 22 November 2024
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Reply from Anne Roberts, Registered Manager at Bellingham
Thank you for your very kind words, I am so pleased to hear your experiences has been exactly what we try to achieve. Care with fun and personality. Mum certainly keeps us on our toes but we wouldn't have it any other way. I will certainly filter your comments to the rest of the team. Thanks again.
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Review from Julie C (Daughter-in-law of Resident) published on 5 November 2024
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Reply from Anne Roberts, Registered Manager at Bellingham
Thank you for your kind words, Julie, it means a lot. We welcome feedback, it's nice to know it's been a positive experience for you and your family.
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Review from Michael B (Son of Resident) published on 4 November 2024
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Reply from Anne Roberts, Registered Manager at Bellingham
Thank you, Michael, for your kind words, it is lovely to hear you're happy and that you feel the friendly atmosphere of the home.
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Review from Julie R (Daughter of Resident) published on 28 June 2024
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Reply from Anne Roberts, Registered Manager at Bellingham
Thank you very much for your kind comments. It's nice to hear Mum's move into the home has been positive for both of you. I will filter your comments to the rest of the team.
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Review from Edward H (Son of Resident) published on 20 May 2024
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Reply from Anne Roberts, Proprietor and Registered Manager at Bellingham
Thank you for your kind review, it really means a lot and I will share this with all the staff involved. We are very pleased we were able to look after your mum, she certainly kept us entertained in more ways than one. It's very quiet without her around and I'm sure we, as a team, will remember her ways and reminisce on the quotations she used to come out with. Again, we are pleased we were able to get her right through to the end and support the family during your loss. Mum was certainly one in a million, in fact, I would go as far as to say they broke the mould when they made Mum, never a character will be repeated. Take care and don't be strangers.
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Review from Jason O (Son of Resident) published on 29 May 2023
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Reply from Anne Roberts, Registered Manager at Bellingham
Thank you for your kind comments. Mum has settled really well, it’s a pleasure to see. It is also lovely to see you enjoying visiting your mum stress-free.
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Review from Wendy H (Daughter of Resident) published on 1 February 2023
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Reply from Anne Roberts, Registered Manager at Bellingham
Thank you Wendy for your lovely review, I'm glad the family ethos was your experience of the home.
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Review from Julie W (Daughter of Resident) published on 30 August 2022
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Reply from Anne Roberts, Registered Manager at Bellingham
What a lovely review. I am so pleased Mum enjoyed her stay and that family had a happy experience. Since you wrote this review Mum has asked to come back and has asked for this to be on a permanent basis. What a lovely introduction with a successful outcome for all.
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Review from I B (Son of Resident) published on 23 May 2022
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Reply from Anne Roberts, Registered Manager at Bellingham
Thank you for your lovely comments. Mum certainly was a character, and we miss her. I'm so pleased your experience of the Bellingham and our little home as a family member was so positive. We work hard to deliver the best possible care and support families to feel welcome. We strive to achieve a family atmosphere within the home. Mum certainly became a huge part of the Bellingham family. Hope to see you soon for a brew; our doors are always open.
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Review from M N (Respite Resident) published on 12 May 2022
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Reply from Anne Roberts, Registered Manager at Bellingham
It was a pleasure helping you when you needed us. I’m pleased you enjoyed your stay with us. We are here if you ever need us in the future. Take care.
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Review from D M (Daughter of Resident) published on 1 December 2021
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Reply from Anne Roberts, Registered Manager at Bellingham
Thank you for your lovely review, Mum certainly give us giggles and keeps us on our toes. Bless she can often be found putting on her covid PPE to make us giggle. But yes carers have a good giggle with banter when around is Mum.
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Review from Jane W (Daughter of Resident) published on 11 November 2021
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Reply from Anne Roberts, Registered Manager at Bellingham
Thank you, Jane, for such kind words. Mum definitely kept us on our toes and made us giggle. Cementing her name and place in Bellingham.
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Review from Emma G (Solicitor of Resident) published on 9 November 2021
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Reply from Anne Roberts, Registered Manager at Bellingham
Thank you for such kind words, it's reassuring to know your client is happy here. She does enjoy her food and often praises the kitchen staff on the food here.
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Review from Yvonne (Niece of Resident) published on 9 November 2021
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Reply from Anne Roberts, Registered Manager at Bellingham
Thank you for your lovely review it's nice to hear such kind words and a reference to The Bellingham's family as we try so very hard to achieve this feel.
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Review from Gary C (Son of Resident) published on 9 November 2021
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Reply from Anne Roberts, Registered Manager at Bellingham
Thank you for your review we appreciate your comments and understand some are with limited information as your Mum-in-law has only been with us since covid restrictions placed upon us limit travel and so within the home. As restrictions lift further we hope you will get the opportunity for a deeper insight into everything we offer our residents here at Bellingham.
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Review from Anne E (Regular Volunteer) published on 26 March 2021
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Reply from Anne Roberts, Registered Manager at Bellingham
Your dad was a pleasure to look after. He gave us many a giggle with his dad dancing and a cheeky smile. I’m so pleased we have you on board as a fully-fledged volunteer and bring a very much-needed smile to everyone here. Thank you and long may it continue. Love everyone at Bellingham.
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Review from John R (Nephew of Resident) published on 31 October 2019
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Reply from Anne Roberts, Registered Manager at Bellingham
Thank you for your lovely review, it’s nice to know your experience of the Bellingham was 5*. Your aunt was an absolute pleasure to look after.
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The Review Score of 9.5 (9.503) out of 10 for Bellingham is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.903 for Bellingham is calculated as follows: ( (66 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 72 Ratings = 4.903
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.6 Points relating to the number of positive Reviews for Bellingham is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 15 registered maximum number of service users is 3, which has been reached with 6 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 10 May 2019
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Job Title: Proprietor and manager
Joined: 2006
Hello,
My name is Anne Roberts and I am the proprietor and registered manager at the bellingham care home.