Belmont have unrestricted visiting hours, and family and friends of residents are encouraged to pop in anytime for a brew and a chat.
Parking spaces all around the care home, and a one way system in place.
Belmont has a Review Score of 8.2 (8.195) out of 10, based on 3 reviews in the last 2 years. Over all time Belmont has 26 reviews.
Review from Helen L (Daughter of Resident) published on 15 April 2025
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Review from S M (Sister of Resident) published on 7 April 2025
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Review from Elizabeth C (Granddaughter of Resident) published on 21 January 2025
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Reply from Matthew Watson, Manager at Belmont
Many thanks for your fabulous feedback and I am really pleased that you are happy with the care provided at Belmont. I will certainly pass this on to the whole staff team.
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Review from I B (Resident) published on 17 November 2021
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Reply from Paula Oltean, Regional Manager at Belmont
Thank you very much for taking the time to leave a review. We are proud to have very committed staff who love their job and the residents. I will pass your kind words to the team.
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Review from Patricia W (Resident) published on 17 November 2021
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Reply from Paula Oltean, Regional Manager at Belmont
Thank you for the positive feedback and for taking the time to leave a review. We are very pleased to hear that you are happy at Belmont Care Home.
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Review from B N (Resident) published on 4 August 2020
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Review from Susan (Daughter of Resident) published on 7 May 2020
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Review from Gary N (Son of Resident) published on 28 April 2020
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Review from J N (Husband of Resident) published on 24 December 2019
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Review from Susan W (Wife of Resident) published on 26 November 2018
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Review from Sharon W (Daughter of Resident) published on 27 June 2018
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Review from Raymond M (Cousin of Resident) published on 27 June 2018
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Review from Margaret H (Daughter of Resident) published on 26 June 2018
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Review from Dianne M (Daughter of Resident) published on 25 June 2018
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Reply from Andrew Bradley-Gibbons, Regional Manager at Belmont
HI Dianne
I am sorry you feel this way about the staffing, but I am pleased that you would still recommend the home to others. Please do not hesitate to discuss any staffing concerns with the Home Manager, I can confirm that the staffing ratio was not raised as a concern during the recent CQC inspection that rated the home as overall Good.
Kind regards
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Review from Agnes C (Wife of Resident) published on 19 December 2017
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I was very satisfied.
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Review from Lisa D (Daughter of Resident) published on 30 November 2017
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Review from S B (Daughter of Resident) published on 16 October 2017
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Reply from Andrew Bradley-Gibbons, Regional Manager at Belmont
Thank you for your kind review, I will ensure that your comments are given to the staff.
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Review from S B (Daughter of Resident) published on 8 June 2017
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Review from Lyn P (Stepdaughter of Resident) published on 15 May 2017
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Review from Joyce C (Daughter of Resident) published on 8 May 2017
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Reply from Andrew Bradley-Gibbons, Regional Manager at Belmont
Many thanks for your kind review, your comments will be passed to the staff.
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The Review Score of 8.2 (8.195) out of 10 for Belmont is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.6 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.639 for Belmont is calculated as follows: ( (26 Excellents x 5) + (7 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 36 Ratings = 4.639
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.556 Points relating to the number of positive Reviews for Belmont is based on 3 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8. 3 Positive Reviews ÷ 9.8 = 0.306
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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