The Brambles Rest Home

Park Avenue, New Longton, Preston PR4 4AY
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9.7 41 Reviews
  • The Brambles Rest Home, Preston
The Brambles Care Home is pleasantly situated in the village of New Longton, four miles from Preston city centre. The Home is surrounded by one and half acres of gardens mainly laid to lawn.

The home has many open services and activities available for the residents if they desire to take part, these include, a Chiropodist, Dentist, District Nurses, Hairdressers, a Library, arts and crafts, chair based exercises by a qualified instructor and Church services.

The activities in the home consist of dominoes, bingo, keeping fit, dancing, card games, and concerts. A Garden party is also arranged in the summer and a Christmas fair in December each year.

The Brambles employ fully trained staff who dedicate their time and effort to make everyone feel welcome and comfortable when either staying at the home or visiting friends and family. All residents are assured that they will be treated with respect and dignity according to their individual needs and wishes.

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Care Provided by The Brambles Rest Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 32 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Century Care Ltd
  • Person in charge
  • Muneer Nazarudeen (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (19)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for The Brambles Rest Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,188 – £1,425
    • Self-Funded Residential Dementia Care £1,188 – £1,425
    • RESPITE Self-Funded Residential Care £1,188 – £1,425
    • RESPITE Self-Funded Residential Dementia Care £1,188 – £1,425
  • (these prices are only a guideline, please contact The Brambles Rest Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting times are anytime during the day excluding meal times (12 - 1pm & 5pm to 6pm).
    Due to Covid, appointments are necessary


  • Parking

  • There is a main car park at the front of the building with additional parking at the side.


The Brambles Rest Home Reviews (41)

Total of 41, showing 21-40
9.7

The Brambles Rest Home has a Review Score of 9.7 (9.659) out of 10, based on 11 reviews in the last 2 years. Over all time The Brambles Rest Home has 41 reviews.

Overall Experience

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  • 15
  • 1
  • 0
  • 0

Date Published

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Review from David R (Partner of Resident) published on 1 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Brambles is a first-class rest home with both management and workers who are some of the nicest people that I have met. My partner has Alzheimer's and around the carers, she feels comfortable and safe.

Reply from Bethany Thompson, PA at The Brambles Rest Home

Hi there, thank you for taking the time to leave such a positive review for everyone in our team at The Brambles. The team greatly appreciates this feedback and are extremely proud to hear how settled your partner is with us.


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Review from Y B (Daughter of Resident) published on 1 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum came home today saying she had enjoyed her stay at The Brambles and had been looked after well. She made friends with the other residents and staff. Good food, her room was lovely and she enjoyed the activities.

Reply from Lisa Twigg, Manager at The Brambles Rest Home

Thank you so much for the wonderful response. We appreciate your positive feedback and look forward to seeing you and your lovely mother again soon. Many thanks.


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Review from Susan H (Daughter of Resident) published on 16 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has received good care since going to The Brambles, initially for assessment and then long term residential care. She has been well looked after and has settled well.

Reply from Kerrie Brown, Front of House at The Brambles Rest Home

Thank you so much for your kind review. We really appreciate you taking the time to share your Mother's experience with us. The team work hard to make all our service user's settle in and feel at home, so we are really pleased to hear that your Mum is happy here.


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Review from Jim D (Son of Resident) published on 18 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very helpful new home manager. All staff are good.

Reply from Kerrie Brown, Front of House at The Brambles Rest Home

Thank you for taking the time to leave such a positive review regarding The Brambles. The new management team are settling in well and are working very hard concerning all aspects of the home. Looking forward to seeing you soon and let us know if there is anything we can do for you.


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Review from Andrew S (Power of Attorney of Resident) published on 11 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt has been a resident of The Brambles for 3 months and has settled in extremely well, following a 3-week trial. It's a small home where the staff are extremely helpful and considerate. She now thinks of the Brambles as her home and regards the staff and other residents, as friends. She loves the
food which is amazing - she is diabetic and hasn't until now really got pleasure out of eating! I am always welcomed as a visitor. Nothing is too much trouble and the staff have really got to know her. Covid restrictions are in place but to ensure that both the residents and staff are protected. These do change from time to time but for all the right reasons. It's in a great location, with wonderful views of the countryside across the very large gardens but is close to local shops in the village of New Longton. I'm able to take my Aunt to the local Methodist Chapel and Stickyweeds Cafe, both a short walk away. Based upon the experience with my Aunt, I'd definitely recommend The Brambles.

Reply from Bethany Thompson, PA at The Brambles Rest Home

Hi there, Thank you so much from all of the team for such a lovely review! Thank you for taking the time to give us your positive feedback, it is much appreciated during these more challenging times and it helps the staff to feel even more appreciated. We look forward to seeing you soon and are extremely happy to know that your Aunt is so happy with us.


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Review from Alison W (Niece of Resident) published on 11 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After reading poor press coverage from a couple of years ago, this home and their care has exceeded my expectations. The standards, care and service of this team in this challenging world we currently experience, deserves credibility. The commitment to get it right with passion, understanding of needs
and personal care is delivered by the people working day in day out, guided by a solid management team. Thank you all.

Reply from Kerrie Brown, Front Of House at The Brambles Rest Home

Thank you for taking the time to leave our team at The Brambles such a positive review, the feedback is much appreciated. We are proud of all the hard work of the team, especially during the pandemic. It means a lot to all of us to have that hard work recognised. Thank you again and we look forward to seeing you again soon.


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Review from J W (Wife of Resident) published on 30 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has only recently entered The Brambles. So far, we are happy with the care provided.

Reply from Kerry Brown, Front of House at The Brambles Rest Home

Thank you for your comments, we are pleased you are pleased with your husband's care so far. If there is anything we can do, please contact the home directly.


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Review from Peter D (Son of Resident) published on 8 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent care and attention by the team. Nothing is too much trouble. The team ensure all are looked after so well. Always have a friendly face when you arrive, at any time of the day. They have managed the pandemic so well and deserve recognition for this.

Reply from Bethany Thompson, PA at The Brambles Rest Home

Thank you for taking the time to leave our team at The Brambles such a positive review, the feedback is much appreciated. We are proud of all the hard work of the team, especially during the pandemic. It means a lot to all of us to have that hard work recognised. Thank you again and we look forward to seeing you again soon.


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Review from Karen A (Daughter of Resident) published on 5 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff are happy to communicate when it is beneficial to them but I am still waiting for a reply from several weeks ago. While we know Covid has caused issues, demanding that family book pre-arranged times to visit is not always suitable for busy families - it is not always family-friendly.

Reply from Kerry Brown, Front of House at The Brambles Rest Home

We are sorry to hear you have not received a reply from several weeks ago, we now have a new home manager, who came into post three weeks ago, who would be more than happy to speak to you should you wish to get in touch. With regards to visiting and Covid, we only have certain areas where visiting can take place, so just ask you to ring prior to coming to visit so these areas are not already full and that communal areas such as reception are not overpopulated.


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Review from Doreen K (Resident) published on 5 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's clean and well looked after. Staff are nice.

Reply from Kerry Brown, Front of House at The Brambles Rest Home

Thank you for your kind comments, we are really pleased you like living at The Brambles and feel you are safe and well looked after.


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Review from R B (Daughter of Resident) published on 30 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is very happy in the home although I would prefer her to be at home obviously. She is very well cared for and enjoys the company and the attention. The food is good and well presented. We are happy that she is safe and is clean and comfortable. Nothing is too much trouble for the carers and all
the staff.

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Review from B K (Brother of Resident) published on 23 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Brambles is a lovely place. The staff are great, well mannered. They look after my sister. The best care she could have got, she knew how well she was looked after. My sister had been in two other care homes and the last few days of her life she knew how well they looked after her.
I am grateful
for the staff and management for this.

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Review from N G (Son of Resident) published on 14 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent approximately 9 months in The Brambles Rest Home before she passed away and was always well looked after.The home is clean and pleasant and the staff always seemed caring. Communication from the manager was always excellent, keeping me informed of how my mum was doing as and when necessary.
I
would definitely recommend the home.

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Review from Christine W (Daughter of Resident) published on 14 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum, 87 years old, needed 24-hour respite/nursing care following bowel cancer surgery in January 2018. She was very ill and frail following hospital discharge but the care she received at The Brambles was dedicated, compassionate, professional and friendly. Nothing was too much trouble.


I am

very grateful to the manager and all the staff for looking after my mum. The manager knew when my mum needed extra District Nurse visits and GP call-out and it was immediately arranged. Mum's room was spotless, warm and very comfortable.
My mum is continuing to make a good recovery but she says it would not have happened but for the high level of care she received at The Brambles.


Thank you.


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Review from Paul D (Son of Resident) published on 17 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff and management are great, they are always helpful and keep me informed of my mother's conditions. The care that they give my mother is extremely good. Management has always informed me and worked with me to ensure my mother gets the best care available at all times.

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Review from Ellen B (Daughter of Resident) published on 29 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care provided to my mother was very good, any problems got sorted out quickly the staff, in general, acted in a professional manner.
The food was good and varied so I would recommend the Brambles.
The downside to this experience was recovering monies owed back to us after five phone calls and
a letter of intent I have still not received payment after almost 3 months. This leaves a sour taste after the previous pleasant experience especially when you are dealing with a bereavement.

Reply from Kam Virdee, Manager at The Brambles Rest Home

Thank you for your feedback and all issues have now been resolved.


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Review from Fiona M (Daughter of Resident) published on 29 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, who was in her 90's, was a resident for 2/3 years. Being rather quiet and independent she preferred going to her room rather than "joining in" so having her own space was ideal. She also received newspapers which were delivered by the local newsagent.
Since she developed Alzheimer's she
tended to forget things and the manager used to tell us she often enjoyed more than one breakfast - having forgotten she'd already eaten two or three.
We were sad when she suddenly went downhill before Xmas but had no hesitation in requesting that she remained at the Brambles.
We felt quite certain that spending her final days there was preferable to a hospital ward.
She was given excellent attention by staff during End of Life, and then Palliative Care.
The manager supported us all the way through the process, and the local GP and district nurse were frequent visitors to my mother.
We are grateful to all. Even the cleaning lady cheered us daily.
Thank you to everyone, and especially the manager.

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Review from Pauline A (Daughter of Resident) published on 29 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother who is 97, has been a resident for 15 months. She was very poorly on admission but with prompt attention by the manager and GP's she regained her former health and was able to join other residents in the lounge and for meals.
She is always treated with dignity and is clean and well dressed.
The staff are always attentive to her needs and are very kind and caring.
There are a few activities at the home and I know the home is trying to rectify this and have more permanent activities in place.
But I do notice the difference in residents when their minds are stimulated with song and crafts etc.

Reply from Kam Virdee, Registered Manager at The Brambles Rest Home

Thank you for your feedback and comment.


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Review from K P (Niece of Resident) published on 13 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Brambles have given my aunt a safe environment to live in and the care she has received has been superb. We are always treated with a friendly smile when we ring the door bell and nothing is too much trouble for anyone.

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Review from Elizabeth L (Daughter of Resident) published on 9 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is well run and we are confident that mother is safe and well cared for. Staff are well motivated and friendly and well aware of the needs of residents. The building is well maintained and welcoming.
Contact with local GP's is good. Necessary treatment happens very quickly compared to trying
to get a visit at home.
We have been promptly contacted about important issues - usually with steps already taken to resolve them, all of which have worked.

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Current Review Score: 9.7 (9.659)

Overview of Review Score

The Review Score of 9.7 (9.659) out of 10 for The Brambles Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.659 for The Brambles Rest Home is calculated as follows: ( (88 Excellents x 5) + (38 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 129 Ratings = 4.659

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Brambles Rest Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Apr 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

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Jane Williamson

Job Title: Nominated Individual (CQC Responsible Person)

Joined: 2021

Jane is an experienced senior leader in health and social care, having previously been a Registered Manager, CEO, Head of Care and Nominated Individual of regulated CQC care services. She is passionate about person-centred care and continuous improvement. Jane will be supporting the Registered Manager and care home team in moving forward and ensuring our residents continue to receive quality and personalised care in a place they call home, surrounded by people that care about them and do the things they enjoy.


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Deborah Taylor

Job Title: Cook

Joined: 2020

Deborah has been a Cook now for 10 years. She works at both The Brambles and Coote Lane Residential Homes. She has worked in several care homes in her 10 years experience and has a vast knowledge of different service users' dietary needs e.g diabetes, low salt, low or high protein. She fortifies diets with cream and extra calories for those who are not eating as well as they could and has knowledge of dysphagia using the appropriate level of pureed diet and thickened fluids for the service users needs. She is a traditional cook, making home-cooked food, there is always 2 choices for both lunch and dinner and home-baked cakes or fresh fruit in the afternoon.