Visiting times are anytime during the day excluding meal times (12 - 1pm & 5pm to 6pm).
Due to Covid, appointments are necessary
There is a main car park at the front of the building with additional parking at the side.
The Brambles Rest Home has a Review Score of 9.7 (9.659) out of 10, based on 11 reviews in the last 2 years. Over all time The Brambles Rest Home has 41 reviews.
Review from Maura K (Daughter-in-law of Resident) published on 22 August 2016
Submitted via Postal Card •
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The Review Score of 9.7 (9.659) out of 10 for The Brambles Rest Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.659 for The Brambles Rest Home is calculated as follows: ( (88 Excellents x 5) + (38 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 129 Ratings = 4.659
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Brambles Rest Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 11 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Apr 2022
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Nominated Individual (CQC Responsible Person)
Joined: 2021
Jane is an experienced senior leader in health and social care, having previously been a Registered Manager, CEO, Head of Care and Nominated Individual of regulated CQC care services. She is passionate about person-centred care and continuous improvement. Jane will be supporting the Registered Manager and care home team in moving forward and ensuring our residents continue to receive quality and personalised care in a place they call home, surrounded by people that care about them and do the things they enjoy.
Job Title: Cook
Joined: 2020
Deborah has been a Cook now for 10 years. She works at both The Brambles and Coote Lane Residential Homes. She has worked in several care homes in her 10 years experience and has a vast knowledge of different service users' dietary needs e.g diabetes, low salt, low or high protein. She fortifies diets with cream and extra calories for those who are not eating as well as they could and has knowledge of dysphagia using the appropriate level of pureed diet and thickened fluids for the service users needs. She is a traditional cook, making home-cooked food, there is always 2 choices for both lunch and dinner and home-baked cakes or fresh fruit in the afternoon.