Brierfield House Care Home

Hardy Avenue, Brierfield, Nelson BB9 5RN
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8.9 31 Reviews
  • Brierfield House Care Home, Nelson
Brierfield House is a warm and welcoming care home run by an experienced team, providing residential, dementia, and respite care for older people, and is situated in Nelson near Burnley, Lancashire.

This 41 bed fully en-suite home is run by an experienced and compassionate care team and provides care based on an individual's wishes and needs. Brierfield House supports independence and wellbeing in all its residents and provides a safe environment to socialise, build relationships and enjoy life, every day.

The friendly and qualified team ensures each resident's care plan meets their needs and go above and beyond to support any requirements a resident may have, whether with everyday living, medical needs or wellbeing support.

The home runs activities and events to keep both the mind and body active and offer everyone a choice of how to relax and socialise. The home has gardens and a range of social and private areas for people to use as they wish. The home is perfectly located close to local shops and benefits from good transport links, making it easily accessible.

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Care Provided by Brierfield House Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that specialises only in residents living with advanced/complex dementia and residents with verbally or physically aggressive behaviours.
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sally-Ann McNeill (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (42)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006
    • Number of floors: 2

Funding & Fees Guide for Brierfield House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £900 – £950
    • Self-Funded Residential Dementia Care £1,000 – £1,050
    • RESPITE Self-Funded Residential Care £900 – £950
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,050

  • Respite care- due to the costs we incur in preparing a room and the plan of care for arrival, the minimum term of respite care is one week. If your stay is less than one week, you will be responsible for our charges for one week. The rates above refer to one week or 24 hours care. Brierfield House can also offer rates for per day care, please contact the home directly for details. Please note there is a £75 admin fee for respite stays.
  • (these prices are only a guideline, please contact Brierfield House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No visiting restrictions in place at Brierfield House


  • Parking

  • Brierfield House has it's own car park directly outside the home, accessible to the main entrance.


Brierfield House Care Home Reviews (31)

Total of 31, showing 1-20
8.9

Brierfield House Care Home has a Review Score of 8.9 (8.891) out of 10, based on 5 reviews in the last 2 years. Over all time Brierfield House Care Home has 31 reviews.

Overall Experience

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Date Published

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Review from P S (Niece of Resident) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were very friendly and accommodating. I felt welcome.

Reply from Rachel Johnson, Head of Communications at Brierfield House Care Home

Thank you for your kind words. It's a pleasure to welcome you into our shared home and we appreciate you taking the time to offer your experience for others to read.


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Review from Jenni H (Granddaughter of Resident) published on 8 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma went to Brierfield House at the end of February, the manager was absolutely amazing, she was very reassuring of the care and treatment my grandma was going to receive. The staff are amazing too, one in particular, my grandma loves her, she always goes on about her and how much she trusts
her, as a visitor to my grandma, she is amazing to not only the residents but visitors too.
I'm so happy my grandma is with Brierfield house. They doing amazing.

Reply from Rachel Johnson, Head of Communications at Brierfield House Care Home

What a beautiful review. Thank you for your kind and heartfelt words about our special community here at Brierfield. It is an honour to look after your Grandma and support her in our shared home.


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Review from Jacky L (Daughter of Resident) published on 12 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely, warm, welcoming, clean home.
Staff always friendly and approachable. All seem to love my mum, which makes you feel at ease.
I'm always kept informed about my mum.
Lovely varied food, which Mum thoroughly enjoys.

Reply from Lauren Shaw, Marketing Manager at Brierfield House Care Home

Thank you very much for taking the time to review us - we will pass on your kind comments to our team. We aim to provide excellent service for our residents across all areas, and we always welcome any suggestions for improvement.


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Review from Phil S (Son of Resident) published on 6 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful, caring environment.
I know my mum, who suffered from dementia, felt very happy there.
The staff were just so fantastic, and I do mean all of them - manager, carer, cook, maintenance; they all made me feel like my mum was part of a family up there.

Reply from Lauren Shaw, Marketing Manager at Brierfield House Care Home

Thank you so much for your review and for being part of the Each Other Care family - we are very pleased to hear your mum felt so happy in our home and that all of our wonderful staff made it such a positive experience for her.


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Review from Carol P (Daughter of Resident) published on 11 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum came into the home in December 2022 and my sister and me didn’t know how she would cope but the manager and the other members of staff are very good with her. She has dementia and can sometimes get upset because she has forgotten something, she has put on weight and is loving being there, the
meals are home-cooked and always smell delicious. We can help ourselves to brews when we want them. The home is very clean and smells clean, the rooms are tidied and floors mopped every day. I’m so glad we choose Brierfield House Care Home for our mum we can now relax knowing she is being looked after, if there’s a problem or Mum's not well they let me know straight away. Five stars from us.

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Review from L W (Daughter of Resident) published on 18 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has improved immensely since moving into the home in August. She has put on weight and she is interested in her personal hygiene. When she first went in she wasn't interested in cleanliness due to her depression. She has her hair done every couple of weeks. The staff are lovely and very frank.
The visits are only 30mins long, which is plenty and when you go, you know that's the allocated time. If there was a criticism, I think if they offered you a brew, that would be good. As sometimes you've been running around and just could do with one. They did offer us one on the very first visit. I understand they are busy, but this would make a big difference to the visit, like having a natter over a cuppa.

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Review from Michelle H (Daughter-in-law of Resident) published on 3 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law came into this home for respite care after a brief spell in hospital. The first thing I noticed, was the smell of home-cooked food and the home smelt very nice. I was a bit worried about this move, but the manager and deputy manager, both reassured me she will be well looked after.
She has been in for two weeks now and I can already see a big improvement in her. She is now smiling and putting on weight. In my mother-in-law's words, the room here is brilliant. Five stars all the way. I feel this is a happy home. Keep up the good work to all the staff.

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Review from deborah n (Daughter of Resident) published on 2 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we are absolutely delighted by the care Mum received during her recent stay. She absolutely loved it, enjoying the many activities, meeting new friends and telling the staff how nosey, cheeky and lippy she is! It was very reassuring to know she was being well looked after! The manager and
her staff are brilliant, answering all our questions and letting us visit prior to her stay. As a family, we really cannot praise them enough! Not only that, but the home is absolutely spotless and all the residents are happy and relaxed! Just brilliant! Mum's a very picky eater too, but said she really enjoyed all the food and snacks!

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Review from Lynda C (Sister of Resident) published on 19 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been here approx eleven weeks. We cannot believe the difference in her. She says the food, staff and management are really kind and helpful. Her room is really clean and she loves her view. The family is so pleased and happy with how she has settled. Good to know that she is safe and well
cared for. We leave her and are very confident she will be safe, happy and secure.

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Review from Joan H (Wife of Resident) published on 19 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff interact with residents and the activities are happening all day, every day. The management have experience in dealing with the cliental. Brierfield House is a warm and welcoming home, with constant refurbishment to ensure the home is safe for all residents. My husband is happy and content living
at Brierfield House.

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Review from E S (Daughter of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, I feel that Mum is well cared for in all her needs. The staff are caring and attentive to her in all respects. The management has responded quickly to any questions I may have had. Mum has recently said she wouldn't like to leave here and regards it as her home.

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Review from Janet C (Daughter of Resident) published on 15 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has finally settled in. She's made friends so has company that she desperately needs. She has regular meals and is very comfortable. The management has made a great improvement with everything, well done. She's looking forward to more gardening opportunities.

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Review from B C (Brother of Resident) published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Management very friendly and helpful. Staff are very caring and attentive. Building is very clean, and rooms are very nice and comfortable. Overall, nice environment for all staff and residents.

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Review from Jonathan W (Son of Resident) published on 14 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Brierfield House in February 2022. In three weeks, myself and my family have seen a huge improvement in her appearance, her physical and mental state. The manager and her staff are excellent. They have time and understanding for the residents. It has been such a relief for myself and
my family. Thank you.

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Review from Sandra L (Sister of Resident) published on 14 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brierfield staff are professional, efficient, caring and friendly. They provide excellent care and a wonderful atmosphere. The first impression is that Brierfield, is the residents' home. The staff enable them to make the best of their lives and support them in every way.

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Review from Emma B (Granddaughter of Resident) published on 27 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The Staff have been very supportive to me and grandma while residing at Brierfield House, when speaking to grandma she was very happy and content, always engaging in activities which were evidenced through Brierfield House's Facebook Page, Grandma's room had her own private en-suite.

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Review from Stephen B (Son of Resident) published on 16 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum seems to be happy here so we are happy she is being looked after well by staff. The staff are always very helpful and welcoming. They always inform us immediately if there is anything we need to know.

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Review from M R (Sister of Resident) published on 6 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been in the care home for around five years, the care has always been good and the staff are very caring. In the last year, it has been very difficult as we haven't been able to visit with the complete lockdown, but when we did all the covid PPE was there for all our protection. There
seems to be a lot of painting and decorating going on since the new owner took it on. I would highly recommend this home it is a happy home and residents are looked after well.

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Review from A P (Daughter of Resident) published on 29 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Offer good care in difficult circumstances. All carers appear kind, thoughtful and knowledgeable bout my mothers care and progress. I am very thankful to all staff for their care.

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Review from C W (Daughter of Resident) published on 29 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff were all very friendly and helpful. Dad enjoyed his stay.

Reply from Ronnie Cavanagh, Marketing at Brierfield House Care Home

Thank you for letting us know how we are doing at Brierfield House Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Current Review Score: 8.9 (8.891)

Overview of Review Score

The Review Score of 8.9 (8.891) out of 10 for Brierfield House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.796 for Brierfield House Care Home is calculated as follows: ( (46 Excellents x 5) + (5 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 54 Ratings = 4.796

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.095 Points relating to the number of positive Reviews for Brierfield House Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4. 5 Positive Reviews ÷ 8.4 = 0.595

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Jun 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (0)

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Frequently Asked Questions about Brierfield House Care Home

What types of Care is Brierfield House Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Brierfield House Care Home provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Brierfield House Care Home have?

There are 42 Single Rooms.

What are the Facilities & Services at Brierfield House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Brierfield House Care Home to the centre of Nelson?

1.1 mile(s) as the crow flies, distance by road may be significantly further.