Brookside Care Home

722 Preston Road, Bamber Bridge, Preston PR5 8JP
Submit a Review
9.8 65 Reviews
  • Brookside Care Home, Preston
Brookside has been delivering the best quality care for over 25 years. Brookside Care Home, is a small, independent and family owned establishment for older people. Brookside's reputation is based on more than twenty five years of care and is endorsed by medical and social care professionals.

Located on the A6 between Clayton-le-Woods and Bamber Bridge, Brookside care home offers a wide range of facilities to suit every need. At Brookside care staff understand your worries and anxieties regarding a choice of home. The owners and their kind and helpful staff can assist you with any queries or requests.

All staff teams are highly trained and experienced with registered nurses and care assistants who undergo National Vocational Qualification training to ensure high-quality standards of care. Brookside staff are carefully chosen and trained assistance is available 24-hours per day.

Care is based on core values of positive living that satisfy social, personal, cultural and religious beliefs: compassion, respect, dignity, privacy, choice, independence and security.

Show Brookside Care Home on the Map

Care Provided by Brookside Care Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Elmside Care Ltd
  • Person in charge
  • Louise Newton (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (21)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020

Funding & Fees Guide for Brookside Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £800 – £950
    • RESPITE Self-Funded Residential Care £800 – £950

  • On admission you will receive a contract will gives details of what is included in the fees and what is not.
    As a guide we offer at an extra cost such things as:
    Weekly visit from hairdresser, three monthly visit from chiropodist, a tuck shop.
    A private phone can be installed but this is also an extra cost.
    Please note this list is not exhaustive.
  • (these prices are only a guideline, please contact Brookside Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Brookside Care Home Reviews (65)

Total of 65, showing 61-65
9.8

Brookside Care Home has a Review Score of 9.8 (9.788) out of 10, based on 10 reviews in the last 2 years. Over all time Brookside Care Home has 65 reviews.

Overall Experience

  • 60
  • 4
  • 0
  • 0
  • 1

Date Published

65
4
5
10
55

Review from Andy D (Son of Resident) published on 14 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is dad's home. I chose it because it is a safe caring place with very friendly staff. At all times Dad is very well cared for and I know he will be looked after.

Reply from Louise Newton, Manager at Brookside Care Home

Thank you for your very kind words. We will always continue to provide the best possible care to the highest of standards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine B (Daughter-in-law of Resident) published on 24 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After trawling around many care homes, I decided upon Brookside, as soon as I went in I knew it was where I wanted my relative to stay. There was an immediate friendliness from both staff and other residents. A laid back, but caring atmosphere. A smaller residential home, rather than a large one, which
is what I was looking for. All residents seem happy; rooms are nice, facilities for fun, enjoyment and relaxation are all good. Turnaround of clothes/bedding laundering is excellent. The day to day needs and care of residents by staff is very high.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from W L (Granddaughter of Resident) published on 2 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandfather was a resident of Brookside care home and now in a nursing home. I went to the manager of Brookside for some professional advice, as I feel my grandfather is not being cared for in his current home. The manager at Brookside was extremely friendly and accommodating and was able to give
me the guidance and help I sought. Whilst at the home ALL the staff I met there were pleasant and friendly with smiles on their faces. It was a refreshing change from the home my grandfather now resides at.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sandra F (Daughter of Resident) published on 28 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All in all it has been a very positive experience. My mothers quality of life has improved 100%. There is a very friendly atmosphere. The staff are helpful and caring and treat my mother with respect. The manager is very approachable and runs the home in a very efficient way. I have full confidence
in the way my mother is being looked after. Every effort is made to make it a real home rather than an institution. Residents are treated as individuals, birthdays are celebrated, trips out arranged and various activities are arranged.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alan F (Son-in-law of Resident) published on 26 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home does everything it's name implies in providing genuine care and a real home for it's residents. The ethos is set by the manager's challenge to her staff to treat each resident as if they are their own parent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.788)

Overview of Review Score

The Review Score of 9.8 (9.788) out of 10 for Brookside Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.788 for Brookside Care Home is calculated as follows: ( (95 Excellents x 5) + (21 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 118 Ratings = 4.788

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brookside Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Sep 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

No image found

Marie Louise Newton

Job Title: Manager

Joined: 2012

Louise joined Brookside in March 2012. She has many years experience in management of care and among her list of qualifications includes RMA, ILM, A1 assessors, FAW, risk assessments, key mover aware and she is currently working towards her level 5. Louise is passionate about care and understands the role as a twenty four hour commitment. Louise explains "Care is all about fundamental care, having power with an individual not over them and striving to meet not only their needs but their wishes, aims and aspirations". Louise believes in leading by example and will never compromise on standards of care she and her team of staff provide.