Fern Hill House Care Home

2/8 Todmorden Road, Bacup OL13 9BA
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11 Reviews
  • Fern Hill House Care Home, Bacup
Fern Hill House Care home is a versatile accommodation that welcomes both long and short-term care needs, being ideal for older people's care and also for skilled dementia care.

The team reach out to the community, offering flexible respite care packages and also operating as a day care centre, which adds to an interesting and vibrant social atmosphere.

An active lifestyle is supported and there is good access to local amenities and transport links.

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Care Provided by Fern Hill House Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 24 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Offered
  • Orthopaedic
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Jordan Gregory (Manager)
  • Admission Criteria
    • Private and NHS
    • Ages 55+
  • Room Information
    • Single Rooms (24)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2010

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please contact the manager.


  • Parking

  • The home has a car park


Fern Hill House Care Home Reviews (11)

Over all time Fern Hill House Care Home has 11 reviews.

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  • 7
  • 4
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11

Review from S W (Daughter of Resident) published on 15 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall experience, extremely satisfied. Staff keep us up to date on my dad's welfare etc. They are quick to help if we have any concerns. The residents have daily activities they can do which are very good (each day has different activities).

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Review from Pamela Y (Daughter of Resident) published on 15 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father went into Fern Hill House Care Home in December, receiving excellent care. The staff are patient and kind. We knew of Fern Hill House Care Home from past friends. Meals are good and there are activities if they want to join in. Cannot think of anything negative to say. They are all heroes.

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Review from J R (Daughter of Resident) published on 8 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum point-blank refused to go into a home, but the managers convinced her to go down for fish and chips and she absolutely loved it. She ended up staying the weekend and now she's still there and refuses to come out. She loves every minute of it and the staff are so lovely and helpful. There are
things to do there, keep the residents entertained, which is good for my mum as she has Alzheimer's. She went on a trip to Blackpool and loved every single minute of it too. All we ever wanted was for Mum to be happy and we have found that in this home.

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Review from E S (Sister of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has lived at the home for two and a half years. The staff have been kind and helpful, and made him feel at home and part of the family. Whilst he has been ill they have looked after him marvelously and supported us in this difficult time.

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Review from Nicola T (Niece of Resident) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home, staff are excellent and very friendly. My Aunty is really happy there, and very well looked after. The home is very modern, clean, tidy and the catering is fantastic. They cater for us at all times when we want to visit.

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Review from Theresa M (Daughter of Resident) published on 20 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Fern Hill House Care Home for the past 3 years. The Manager and staff treat residents with love and kindness like they are their own families with dignity and respect being maintained at all times. The staff and manager let families know and update them on any changes that may occur
with family members and any concerns they may have. Any news or events is placed on a social media website for family members to attend and all are welcome. My mum has also made some lovely friends while there and seeing this makes me very happy knowing that she is happy and content.

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Review from Carl (Son of Resident) published on 13 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Basic care home complimented by great staff and management.


My father has been a resident for around 1 year now and Fernhill have done a good job with his care. The staff is attentive and we have easy communication and feedback when requested. Never judge a book by its cover stands true here. Thanks

to everyone at Fernhill who make my father's life better.

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Review from Georgina M (Wife of Resident) published on 7 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in this care home since August 2017. I couldn't ask for a better place for him. The staff are very professional, caring and very polite to the residents and their family. I'm even asked to have a meal with him which I do a couple of times a week.

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Review from M M (Son of Resident) published on 8 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When my mother entered Fern Hill House Care Home, it had just been taken over by new management and I am proud to say from the manager down to the caring girls and boys all give it 100% to make Fern Hill a lovely, homely feel to all residents. Lots of improvements and ideas have and still are being
done and management always entertain any ideas from residents and family members!
When I visit my mother, she is always clean and now classes Fern Hill as "her home" so I know I leave her in good hands so thank you to all the staff.

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Review from Thomas H (Resident) published on 1 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived here for ten years. It is a great place to live. I have no problems with the care I receive.

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Review from Mary R (Resident) published on 1 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have lived at Fern Hill House for three months. I like it very much. The staff are brilliant. They can't do enough for me. The food is lovely and the other residents are nice.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 9 Apr 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 05 Mar 2025

We have 4 lovely freshly decorated bedrooms available, quick before they go !!!


Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Fern Hill House Care Home

What types of Care is Fern Hill House Care Home registered for?

Older Person Care, Dementia, Respite Care & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Fern Hill House Care Home provide?

Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Fern Hill House Care Home have?

There are 24 Single Rooms.

What are the Facilities & Services at Fern Hill House Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Fern Hill House Care Home to the centre of Bacup?

0.1 mile(s) as the crow flies, distance by road may be significantly further.