Bushell House

Bushells House, Mill Lane, Goosnargh, Preston PR3 2BJ
Submit a Review
9.9 28 Reviews
  • Bushell House, Preston
Bushell House is a Grade 2 listed Georgian retirement home, set in award winning gardens on the edge of the pretty village of Goosnargh, three miles north of Preston.

Bushell House was established in 1743 as a charitable trust fund by Dr William Bushell to provide the highest standard of care and comfort for older people. The house is still run as an independent, non-profit making organisation. Professionals continue to maintain an exceptionally high standard of care, providing the comfort and peace of a real home.
                                                                                                            
The ambition is to give all residents ‘a home in their retirement’. All at Bushell House, including trustees, management and staff, strive to ensure that each resident can enjoy the quality of life to which they aspire. There is a close involvement with the local community, with added support from a ‘League of Friends’.

The home has an active social programme.

Show Bushell House on the Map

Care Provided by Bushell House

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 31 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Owner
  • Trustees of Bushell House
  • Person in charge
  • Rebecca Marrow (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (31)
    • Single Rooms with ensuite Wet Room (30)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Bushell House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,042 – £1,052
    • RESPITE Self-Funded Residential Care £1,098 – £1,098
  • (these prices are only a guideline, please contact Bushell House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking available


Bushell House Reviews (28)

Total of 28, showing 21-28
9.9

Bushell House has a Review Score of 9.9 (9.941) out of 10, based on 10 reviews in the last 2 years. Over all time Bushell House has 28 reviews.

Overall Experience

  • 26
  • 2
  • 0
  • 0
  • 0

Date Published

28
7
7
10
18

Review from M S (Resident) published on 4 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been in Bushell House for five years. I like being here rather than being alone in our home. I was able to bring my own furniture, so there is nothing of Bushells in my room.
All the staff are kind and helpful and our social secretary arranges nice entertainments for us.
The food is good and
we may choose to have meals in our rooms, or in the dining room with the other residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John W (Son of Resident) published on 20 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Bushell House since March 2015. She is looked after by caring staff who treat her with dignity. She is almost 99 years old and is not ambulant without assistance. Her food is superb with choices for every meal. Well prepared, cooked and presented by experienced chefs,
it is served in the dining room and I have even been invited to eat with my mother and other residents which was lovely.


Staff are qualified and guided through relevant NVQ levels and it shows. Activities are provided for those that want them. No one is pressurised and my mother, even at her age, states 'this is my home'. Nothing is too much trouble for staff and I cannot praise them enough. Qualified medical staff are also provided rapidly if required, by a local medical centre.


The surroundings are beautiful and gardens are extremely well kept. Residents can sit out in, or at the summer house in warmer months. Well done everyone at Bushell House.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John B (Son of Resident) published on 11 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident for just over two years until her passing 14/5/16. Throughout this time she received wonderful care and attention from all at Bushell House. Particularly towards the end when they went out of their way to ensure that her last days were as comfortable and peaceful as possible.
Our family cannot praise Bushell House higher and are so grateful for their superb care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynda B (Daughter of Resident) published on 30 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident in Bushell House for almost 2 years, prior to that, she attended for day care for a time. My mum is now leaving due to a change in her care needs. She has been very happy there.
The home is excellent, the house and gardens are lovely, and really well maintained, and always
clean and warm. The food is very good and all home cooked, including parties, celebrations etc. The rooms are homely and comfortable.
The staff are all excellent, very caring, friendly and professional. Nothing is ever too much trouble and they always have time for both residents and their families.
There is a varied and interesting activities programme.
I cannot speak highly enough of this home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Cynthia B (Daughter of Resident) published on 17 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in Bushell House for three years and loves living there. It is set in the heart of Goosnargh village and feels part of the community. The staff provide wonderful care and the home is friendly and welcoming. I cannot speak too highly of it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael R (Nephew of Resident) published on 5 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Prior to vising Bushell House I had visited many care homes in a search for accommodation for my aunt. I have to say that I cannot praise Bushell House highly enough. The staff provide care not because it is their job but because they have genuine human compassion for all of the residents. The facilities
are excellent, the management are wonderful and services are provided with respect and a caring smile. I would highly recommend Bushell House to anyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kathleen T (Niece of Resident) published on 15 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been in the care home for four years. The home cannot be faulted. It is welcoming as soon as you walk through the front door. The corridors are always clean, well decorated and displayed with fresh flowers. The management are always doing refurbishments, decorating to keep it up to date.
The staff are always helpful in many ways. The entertainment, activities are also well organised. Every occasion in the year is always a pleasure to attend. Residents birthdays are also celebrated. The food served is excellent. The management run the home with extinction. Lastly, the grounds and gardens are kept immaculate, with excellent maintenance staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan M (Daughter of Resident) published on 1 September 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to stay at Bushells House in December 2014 after not being able to cope in her own home any more, she was sent to emergency respite care until a place could be found for her.
We took her to a care home which we found to be totally unsuitable for her as most of the residents had moderate
to severe dementia and mum had no one to talk to apart from the staff. We then tried 2 more care homes which again were totally unsuitable, then we contacted Bushells House and someone came to assess mum, she passed with flying colours and was in Bushells House within a few days, we haven't looked back and I no longer worry about her care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.941)

Overview of Review Score

The Review Score of 9.9 (9.941) out of 10 for Bushell House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.941 for Bushell House is calculated as follows: ( (114 Excellents x 5) + (3 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 119 Ratings = 4.941

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bushell House is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Rebecca

Rebecca Marrow

Job Title: Registered Manager

Joined: 2006

Rebecca has been caring for elderly clients in residential care since 2006. She was appointed deputy manager at Bushell House in 2015 and Registered Manager in 2020.


Qualifications: ILM Level 5 Management Diploma and NVQ Level 5 Health and Social Care Adults and Young Peoples Services