Catterall House Residential Care Home

Garstang by pass road, Catterall, Preston PR3 0QA
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8.2 4 Reviews
  • Catterall House Residential Care Home, Preston
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Care Provided by Catterall House Residential Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • For a maximum of 24 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Owner
  • Arrowsmith Rest Homes Ltd
  • Person in charge
  • Nadine Johnson (Manager)
  • Admission Criteria
    • Over 65
    • Ages 55+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (18)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019

Funding & Fees Guide for Catterall House Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care from £850

  • Fees cover 24 hour care and support, all nutrition, heat, light, laundry diversionary and occupational therapies and all NHS treatments.


    Charges apply for some activities, newspapers, hairdressing, Private Chiropody, dry cleaning, treatment from none NHS: Dr, Dentist or Optician.
    Clothing or Personal effects are also not included in our fee's.


    Catterall House also offers day care.


    Fees starting from £1046 for mental health residents


    Fees match the local authority rate and go up depending on care needs
  • (these prices are only a guideline, please contact Catterall House Residential Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • individuals may visit Catterall House at anytime except between the hours of 11:45 - 13.30 and 16:45 -18.30 these are protected mealtimes.


  • Parking

  • The service provides ample parking in its own grounds


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Catterall House Residential Care Home Reviews (4)

8.2

Catterall House Residential Care Home has a Review Score of 8.2 (8.208) out of 10, based on 1 reviews in the last 2 years. Over all time Catterall House Residential Care Home has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
0
1
1
3

Review from Catherine S (Daughter of Resident) published on 20 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Catterall House for 15 months until she passed away at 87. Her time at the home was a happy one. She was cared for in the most compassionate, respectful, and generous way - more than I could ever have hoped for. The staff at the home are all wonderful and I cannot thank them
enough. There was always something going on for the residents, skillfully organised by the activities organiser and I was always welcome as a visitor to Mum. I highly recommend Catterall House for anyone who is looking for a home for their loved one. The manager and her staff are highly skilled in caring for dementia sufferers - they just know how to handle anything with sound knowledge of the condition and the most caring and patient approach. A big thank you to you all.

Reply from Nadine Johnson, Registered Manager at Catterall House Residential Care Home

Wow... what can we say? Very much appreciated. We are overwhelmed by your comments.


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Review from Nicky H (Granddaughter of Resident) published on 31 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother lived in Catterall House Residential Care Home for over fifteen months until her recent passing at 102 years old. She was extremely well cared for and was very happy there. The staff, including the manager and assistant manager, are all absolutely wonderful, kind and caring. she often
took part in activities like bingo and exercise to music. The home was always spotless and clean and my grandmother loved her meal times. She was always treated with dignity and respect. I can not recommend Catterall House highly enough.

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Review from Stuart G (Son of Resident) published on 12 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had been a resident at Catterall House for just over a year. I would have no hesitation in recommending Catterall House to anyone looking for somewhere that will provide long term care for a loved one. We have found the facilities, quality of food but above all the exceptional care provided
by committed and well-trained staff to be exceptional. Since my mother entered Catterall House her health and mental wellbeing have improved considerably and at all times she had been very happy there. This is a testament to the care provided by the staff.

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Review from Leslie D (Mother of Resident) published on 15 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother wanted to go to Catterall House as she spent a few weeks respite and said the staff the food and the facilities were excellent. Now she is there permanently and is very happy there. I myself cannot fault the place the staff are so friendly and usually offer me a brew. A very friendly atmosphere..

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Current Review Score: 8.2 (8.208)

Overview of Review Score

The Review Score of 8.2 (8.208) out of 10 for Catterall House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Catterall House Residential Care Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.208 Points relating to the number of positive Reviews for Catterall House Residential Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8. 1 Positive Reviews ÷ 4.8 = 0.208

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Catterall House Residential Care Home

What types of Care is Catterall House Residential Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Catterall House Residential Care Home provide?

Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Catterall House Residential Care Home have?

There are 20 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Catterall House Residential Care Home?

Own Furniture if required, Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Catterall House Residential Care Home to the centre of Preston?

8.2 mile(s) as the crow flies, distance by road may be significantly further.