Fees are determined on individual resident need based on pre-admission assessment
Visitors welcome anytime.
Free on-site Parking.
Jasmine Court Residential has a Review Score of 9.7 (9.660) out of 10, based on 18 reviews in the last 2 years. Over all time Jasmine Court Residential has 50 reviews.
Review from H G (Daughter of Resident) published on 11 March 2025
Submitted via Website •
Report
Reply from Jeanette Fairclough, Home Manager at Jasmine Court Residential
Thank you for your very kind words. I will pass on to the team. It was a privilege to care for your mum.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kate A (Daughter of Resident) published on 13 January 2025
Submitted via Website •
Report
Reply from Rahi Joshi, Marketing Associate at Jasmine Court Residential
Thank you for your feedback. We're so pleased to hear that your mum feels happy and well-settled at Jasmine Court. I will pass your kind sentiments to the home team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J F (Friend of Resident) published on 6 November 2024
Submitted via Postal Card •
Report
Reply from Rahi Joshi, Marketing Associate at Jasmine Court Residential
We truly appreciate you taking the time to share your experience and we will surely share your kind sentiments with the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dorothy K (Friend of Resident) published on 6 November 2024
Submitted via Postal Card •
Report
Reply from Rahi Joshi, Marketing Associate at Jasmine Court Residential
Thank you for sharing your experience. It's wonderful to know that your friend is comfortable and enjoying the food - ensuring our residents feel at home is our top priority. We appreciate your kind words.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H D (Daughter of Resident) published on 1 October 2024
Submitted via Postal Card •
Report
Reply from Rahi Joshi, Marketing Associate at Jasmine Court Residential
Thank you for your heartfelt words. We are truly sorry for your loss. It means a lot to us that our care and support helped you and your family during such a difficult time. Our thoughts are with you.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K M (Daughter of Resident) published on 20 June 2024
Submitted via Postal Card •
Report
Reply from Jeanette Fairclough, Home Manager at Jasmine Court Residential
Thank you for your very kind words. I will pass them on to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carol C (Niece of Resident) published on 15 January 2024
Submitted via Postal Card •
Report
Reply from Jeanette Fairclough, Home Manager at Jasmine Court Residential
Thank you for your review. I will pass on your comments to the team
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie N (Daughter-in-law of Resident) published on 12 October 2023
Submitted via Postal Card •
Report
Reply from Rahi Joshi, Marketing Associate at Jasmine Court Residential
We're delighted that your mother-in-law is settling in well at Jasmine Court. Providing a comfortable environment and providing high-quality care at all times are our top priorities. We appreciate your kind words about our team's efforts. Thank you for entrusting us with her care.
Kind regards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J B (Relative of Resident) published on 29 August 2023
Submitted via Postal Card •
Report
Reply from Rahi Joshi, Marketing Associate at Jasmine Court Residential
Thank you so much for sharing your experience with us!
Kind regards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Angela F (Sister of Resident) published on 10 August 2023
Submitted via Postal Card •
Report
Reply from Jeanette Fairclough, Home Manager at Jasmine Court Residential
Thank you for your kind words. We are so happy that we are making a difference.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Deborah J (Sister of Resident) published on 10 August 2023
Submitted via Postal Card •
Report
Reply from Jeanette Fairclough, Home Manager at Jasmine Court Residential
Thank you so very much for your kind words. I will pass this on to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Caroline H (Daughter of Resident) published on 28 July 2023
Submitted via Website •
Report
Reply from Jeanette Fairclough, Home Manager at Jasmine Court Residential
Thank you so much you have given us a really wonderful review. I will pass this on to our staff team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sandra W (Wife of Resident) published on 21 July 2023
Submitted via Postal Card •
Report
Reply from Jeanette Fairclough, Home Manager at Jasmine Court Residential
Thank you for your very kind review. I will pass this on to all the staff.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie W (Daughter of Resident) published on 21 July 2023
Submitted via Postal Card •
Report
Reply from Jeanette Fairclough, Home Manager at Jasmine Court Residential
Thank you so much for your very kind review. I will pass on your lovely comments to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dawn H (Daughter of Resident) published on 11 July 2023
Submitted via Postal Card •
Report
Reply from Jeanette Fairclough, Home Manager at Jasmine Court Residential
Thank you for your very kind review - It was a privilege to care for your loved one and thank you for your generous gifts for the staff team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Chris B (Son of Resident) published on 6 June 2023
Submitted via Postal Card •
Report
Reply from Rahi Joshi, Marketing Associate at Jasmine Court Residential
Thank you for sharing your experience with us.
Kind regards,
Rahi.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P W (Daughter-in-law of Resident) published on 19 May 2023
Submitted via Postal Card •
Report
Reply from Rahi Joshi, Marketing Associate at Jasmine Court Residential
Thank you so much for your heartfelt review! We are grateful for your kind words and for taking the time to share your experience with us. I am sure the team at Jasmine Court would be happy to receive such kind words.
Kind regards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stacey N (Granddaughter of Resident) published on 22 March 2023
Submitted via Postal Card •
Report
Reply from Rahi Joshi, Marketing Associate at Jasmine Court Residential
It is a pleasure to care for your grandma and we will ensure to maintain the best care possible at all times. Thank you for sharing your experience and I will pass your kind words to the home team.
Kind regards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Thomas B (Wife of Resident) published on 9 February 2023
Submitted via Postal Card •
Report
Reply from Rahi Joshi, Headoffice at Jasmine Court Residential
Dear Thomas,
We understand having your loved one away from you can be an unsettling feeling for both. Our team at Jasmine Court maintains a high-quality care standard for all our residents and supports them to settle in and be comfortable with us, we hope your wife will feel more comfortable at Jasmine too with her tailored care plan and indulging in daily activities.
Kind regards,
Rahi.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C W (Daughter of Resident) published on 2 February 2023
Submitted via Postal Card •
Report
Reply from Jeanette Fairclough, Home Manager at Jasmine Court Residential
Thank you. It was a privilege to care for your mum and to get to know your family. I will pass on your comments to all the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.7 (9.660) out of 10 for Jasmine Court Residential is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.660 for Jasmine Court Residential is calculated as follows: ( (143 Excellents x 5) + (61 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 209 Ratings = 4.66
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Jasmine Court Residential is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 9 Oct 2021
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Home Manager
My name is Jeanette and I have over 25 years of experience within the health care industry and over a decade of managing care homes.
I hold my Diploma level 5 in Leadership and Management amongst an array of extensive training qualifications. I am committed to ensuring that every individual receives the highest level of personalized care, whilst optimizing choice, independence, and rights. I have a passion for high-quality care and improving the lives of others.