Fees are determined on individual resident need based on pre-admission assessment
Visitors welcome anytime.
Free on-site Parking.
Jasmine Court Residential has a Review Score of 9.7 (9.660) out of 10, based on 18 reviews in the last 2 years. Over all time Jasmine Court Residential has 50 reviews.
Review from J Y (Wife of Resident) published on 27 January 2023
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Reply from Jeanette Fairclough, Home Manager at Jasmine Court Residential
Thank you for your very kind review, your positive feedback is greatly appreciated.
We will share your kind words with the staff team.
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Review from Uli Y (Power of Attorney of Resident) published on 26 January 2023
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Reply from Jeanette Fairclough, Home Manager at Jasmine Court Residential
It is heartwarming to regard us as family which we strive to achieve with all our residents and extended family. Thank you for your very kind words.
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Review from David G (Son of Resident) published on 20 January 2023
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Reply from Jeanette Fairclough, Home Manager at Jasmine Court Residential
Thank you for your kind comments I will pass on to the team.
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Review from William I (Resident) published on 3 November 2022
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Reply from Jeanette Fairclough, Home Manager at Jasmine Court Residential
Thank you for your very kind words. I will pass this on to the team.
It was a pleasure and a privilege to welcome you to Jasmine Court.
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Review from Linda P (Friend of Resident) published on 18 October 2022
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Reply from Rahi Joshi, Marketing Associate at Jasmine Court Residential
Dear Linda,
Thank you for sharing your experience with us. We are pleased to know you were happy with the care provided to your friend. I will pass on your kind words to the home team.
Kind regards,
Rahi
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Review from Stephen C (Son of Resident) published on 28 September 2022
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Reply from Rahi Joshi, Marketing Associate at Jasmine Court Residential
Thank you for sharing your thoughts with us. We are delighted to know your mother was comfortable with us. Your feedback is very much appreciated. I will ensure your comments are shared with the team.
Kind regards.
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Review from M H (Friend of Resident) published on 28 September 2022
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Reply from Rahi Joshi, Marketing Associate at Jasmine Court Residential
Thank you for your kind feedback.
Kind regards.
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Review from Gail G (Daughter of Resident) published on 28 September 2022
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Reply from Jeanette Fairclough, Home Manager at Jasmine Court Residential
Thank you for your very kind words. I am so pleased we were able to provide comfort and support to all your family and your Dad during this very difficult time. I will make sure all the staff receive a copy of this review.
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Review from Yvonne P (Daughter-in-law of Resident) published on 2 September 2022
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Reply from Rahi Joshi, Marketing Associate at Jasmine Court Residential
Thank you for sharing your thoughts with us. We are happy to know that your father-in-law is comfortable and satisfied with the care provided, our team's hard work is always to maintain our users' care standards as high as possible. Your feedback will be passed on to the home team.
Kind regards,
Rahi
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Review from Steven P (Son of Resident) published on 1 September 2022
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Reply from Jeanette Fairclough, Home Manager at Jasmine Court Residential
Thank you so much for your very kind words; it is heartwarming for all the team to receive such positive feedback. It is a privilege to welcome all the family to our home. We are so pleased your Dad has settled in at Jasmine Court.
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Review from Joan T (Resident) published on 30 August 2022
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Reply from Rahi Joshi, Marketing Associate at Jasmine Court Residential
Dear Joan, Thank you for sharing your experience with us.
Kind Regards.
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Review from David T (Resident) published on 26 July 2022
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Reply from Rahi Joshi, Marketing Associate at Jasmine Court Residential
Thank you for the response; we are delighted to know that you are satisfied with the care provided.
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Review from Christopher N (Son of Resident) published on 4 July 2022
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Reply from Jeanette Fairclough, Home Manager at Jasmine Court Residential
Thank you so much for your very kind words about all our staff and the home in general. Jasmine Court staff strive to give the highest standards of care, we take comfort in knowing that our dedication is recognised. From the whole team, I can convey that it was our privilege to care for your wonderful mum. She was such a lovely lady.
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Review from Kathryn L (Daughter of Resident) published on 20 June 2022
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Reply from Rahi Joshi, Marketing Associate at Jasmine Court Residential
Dear Kathryn, thank you for sharing your experience with us. We are delighted to know your mum is settled and happy with her tailored care plan; we ensure to maintain our care standards always. Your kind words will be passed on to the team.
Best Regards.
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Review from Frank R (Son of Resident) published on 19 April 2021
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Reply from Emma Bingham, Home Manager at Jasmine Court Residential
Thanks for your lovely review, I will make sure this is passed onto the staff team.
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Review from Angela C (Daughter of Resident) published on 6 April 2021
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Review from E N (Daughter of Resident) published on 6 April 2021
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Review from Hilary W (Daughter of Resident) published on 6 April 2021
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Review from Stuart N (Son of Resident) published on 12 September 2019
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Review from Linda J (Daughter of Resident) published on 21 August 2019
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Reply from Emma Bingham, Home Manager at Jasmine Court Residential
Thanks so much for your positive feedback. I will share this with the staff team. Thanks again.
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The Review Score of 9.7 (9.660) out of 10 for Jasmine Court Residential is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.660 for Jasmine Court Residential is calculated as follows: ( (143 Excellents x 5) + (61 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 209 Ratings = 4.66
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Jasmine Court Residential is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 9 Oct 2021
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Job Title: Home Manager
My name is Jeanette and I have over 25 years of experience within the health care industry and over a decade of managing care homes.
I hold my Diploma level 5 in Leadership and Management amongst an array of extensive training qualifications. I am committed to ensuring that every individual receives the highest level of personalized care, whilst optimizing choice, independence, and rights. I have a passion for high-quality care and improving the lives of others.