Church View (Oswaldtwistle) Residential Home

Church Street, Oswaldtwistle, Accrington BB5 3QA
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9.0 16 Reviews
  • Church View (Oswaldtwistle) Residential Home, Accrington
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Care Provided by Church View (Oswaldtwistle) Residential Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 30 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • People In Care LTD
  • Person in charge
  • Hayley Cambridge (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (30)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2005
    • Number of floors: 1

Funding & Fees Guide for Church View (Oswaldtwistle) Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care £900 – £950
    • Self-Funded Residential Dementia Care £900 – £950
    • RESPITE Self-Funded Residential Care £900 – £950
    • RESPITE Self-Funded Residential Dementia Care £900 – £950
  • (these prices are only a guideline, please contact Church View (Oswaldtwistle) Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
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Church View (Oswaldtwistle) Residential Home Reviews (16)

9.0

Church View (Oswaldtwistle) Residential Home has a Review Score of 9.0 (9.021) out of 10, based on 4 reviews in the last 2 years. Over all time Church View (Oswaldtwistle) Residential Home has 16 reviews.

Overall Experience

  • 7
  • 9
  • 0
  • 0
  • 0

Date Published

16
0
0
4
12

Review from R B (Brother of Resident) published on 15 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is excellent, I chose it by accident as I thought I was applying for another place with the same name, but this turned out to be a happy accident. My brother said the staff were nice from top to bottom and I can vouch that the manager runs a great facility. I have found her to be very
approachable and you feel that she genuinely cares about the residents, but she is also a fierce advocate when dealing with outside bodies and agencies on behalf of the residents. The food is excellent, the rooms comfortable and clean, and the staff friendly, caring and diligent. This is my first real experience of dealing with a care home and I can't praise Church View enough - highly recommended.

Reply from Hayley Cambridge, Registered Manager at Church View (Oswaldtwistle) Residential Home

Thank you for this amazing review, we really appreciate it.


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Review from Shaun S (Nephew of Resident) published on 27 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is one of the cleanest, nicest smelling, friendly homes anybody could wish for in their later life. The manager has been nothing but helpful and honest with the care of my aunt, all the staff are welcoming and nothing's too much trouble, always offered a brew, food is brilliant, can’t recommend
enough really! Five stars from me.

Reply from Hayley Louise Cambridge, Registered Manager at Church View (Oswaldtwistle) Residential Home

Thankyou for your review Shaun it is highly appreciated.


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Review from Carla S (Daughter of Resident) published on 26 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn’t have asked for a better home for my mum. The care she receives is outstanding, nothing is too much trouble. After working in the care sector myself for 15 years, I’ve never met such a caring manager, she goes above and beyond for all her residents, and staff, and family! I don’t have to worry
or think about my mum when I can’t visit, we know she is in the best place possible. Do not hesitate to place your loved one in here.

Reply from Hayley Louise Cambridge, Registered Manager at Church View (Oswaldtwistle) Residential Home

Ah this is such a lovely review. Thank you for this it really is appreciated.


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Review from L L (Sister-in-law of Resident) published on 12 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all wonderful, they go out of their way to help you and also help their relatives. The home could do with a little updating but that is ongoing. They keep you updated on anything that is going on and updates about my brother that lives there, if he needs anything or is having a bad day
they ring us straight away.
His room is cosy, also my brother has a good view of the garden, he loves sitting and watching the birds in the trees and going out to feed them.
He enjoys his meals and if there is anything he does not like he tells them (in a good way) and they sort something else out for him.
He has his washing done with his own washing powder that he needs to use and it is put away in the right drawers or wardrobe (because I am fussy about that) and is always clean and tidy.
They also keep his room neat and tidy.
We know that he is safe and well looked after, we definitely would recommend the home to anyone.

Reply from Hayley Cambridge, Registered Manager at Church View (Oswaldtwistle) Residential Home

Thank you for your review, it is really appreciated.


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Review from P G (Daughter of Resident) published on 23 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my father has been in the home he is well looked after. I can relax more, as I know he is being taken care of properly. The home, care team and manager are excellent. Very caring and friendly, excellent teamwork. The food is excellent, my dad is gaining weight.

Reply from Vina Hodges, Manager at Church View (Oswaldtwistle) Residential Home

Thank you very much for your review. We are glad to hear we are making a difference to your Dad's well-being.


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Review from S H (Grandson of Resident) published on 17 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandmas arrived at Church View at Christmas 2018.
Just survived life-threatening sepsis and she put up a fight and she was black and blue.
Six months later, she is back to full health, walking and regained her weight with the help of the nurses and doctors at Church View. Thank you.

Reply from Vina Hodges, Manager at Church View (Oswaldtwistle) Residential Home

Thank you Stephen. We are glad we've made a difference to your grandma's well-being.


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Review from Margaret S (Sister of Resident) published on 28 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Just too wonderful to put into words.
Been coming over eight years, twice a week to see my brother.

Reply from Vina Hodges, Manager at Church View (Oswaldtwistle) Residential Home

Thank you so much, Margaret.


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Review from Dawn B (Niece of Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our auntie is in this home, the best she's been in, staff are wonderful, caring and the home is safe, which is most important to us.

Reply from Vina Hodges, Manager at Church View (Oswaldtwistle) Residential Home

Thank you so much Dawn. Service users and their family happy, we are happy.


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Review from Elaine B (Sister of Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother came to Church View the middle of February, he was at that time very run down and thin and looking really neglected. Since being in Church View, he has come on leaps and bounds - he has put lots of weight on and has become a very happy individual, he now becomes involved with other residents
and has a laugh and a joke with the carers, who are excellent. I would recommend this place to everyone.

Reply from Vina Hodges, Manager at Church View (Oswaldtwistle) Residential Home

Thank you very much for your review Elaine. We are glad that A is happy and we made a difference in his well-being.


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Review from Richard B (Son of Resident) published on 12 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A change in management 6 months ago has seen the level of care and upkeep of Church View improve substantially. Staffing levels are consistently high and a good quality providing the residents with a great support team who attend promptly, with dignity and most importantly with compassion. Still, a
work in progress but myself and my brother are very satisfied with Church View and all that they are providing for our Mum. Unsung heroes of society.

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Review from Janet A (Daughter of Resident) published on 11 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Church View are very nice and approachable and hard working. They make you feel welcome. If I had one criticism it would be to maybe try and do more activities with the residents i.e. Take them out for a walk in nice weather or to a show etc. Other than that I would recommend Church View
to anyone that asked and my mum is happy there.

Reply from Vina Hodges, Manager at Church View (Oswaldtwistle) Residential Home

Thank you for your review, we are working hard to improve the activities on offer within the home and local community and hope you will soon notice a positive change in this area.


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Review from A R (Son of Resident) published on 9 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel this residential home is friendly and welcoming establishment. My mother is well looked after and her health constantly monitored. If any problems do occur the management are quick to contact me and do whatever is needed. The most impressive feature of the home I find is that all the staff seem
to genuinely care about the residents.

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Review from Brian C (Nephew of Resident) published on 27 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff seem very competent in their working environment. Very friendly and helpful. My auntie is ever so happy being waited on by the staff.

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Review from C P (Daughter of Resident) published on 27 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since a change of management a few months ago this care home has improved tremendously. I was seriously considering moving my mum elsewhere but now we couldn't be happier. The new manager and a change of staff have made all the difference. They are kind, caring, considerate and really understand my
mum's needs.

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Review from Dorothy S (Relative of Resident) published on 30 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been visiting my ex-mother-in-law for the past few years on a very regular basis. I have always found the staff very loving and helpful with the patients care much in mind of all the staff, the home is comfortable and warm.

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Review from Leonard F (Husband of Resident) published on 29 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife never complains and I have never seen anything to complain about.

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Current Review Score: 9.0 (9.021)

Overview of Review Score

The Review Score of 9.0 (9.021) out of 10 for Church View (Oswaldtwistle) Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.979 for Church View (Oswaldtwistle) Residential Home is calculated as follows: ( (47 Excellents x 5) + (1 Goods x 4) ) ÷ 48 Ratings = 4.979

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.042 Points relating to the number of positive Reviews for Church View (Oswaldtwistle) Residential Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 4 Positive Reviews ÷ 6 = 0.667

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Sep 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Church View (Oswaldtwistle) Residential Home

What types of Care is Church View (Oswaldtwistle) Residential Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Church View (Oswaldtwistle) Residential Home provide?

Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Church View (Oswaldtwistle) Residential Home have?

There are 30 Single Rooms.

What are the Facilities & Services at Church View (Oswaldtwistle) Residential Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens & Television point in own room are some of the Facilities & Services.

How far is Church View (Oswaldtwistle) Residential Home to the centre of Accrington?

1.8 mile(s) as the crow flies, distance by road may be significantly further.