This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Here at Dovedale people are encouraged to come visit when ever they want, however please be mindful that meal times are a busy time in the home. Mealtimes are from 1pm and 4.30pm
Dovedale Court has a Large car park to the rear of the building, when approaching Dovedale, you drive past the main entrance to find the next right turn which leads to the car park.
Barchester Dovedale Court Care Home has a Review Score of 9.9 (9.897) out of 10, based on 15 reviews in the last 2 years. Over all time Barchester Dovedale Court Care Home has 48 reviews.
Review from Ian S (Son of Resident) published on 10 April 2025
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Overall Experience
5.0 out of 5
My Dad has been a resident at Dovedale Court for the past four years. It is such a fantastic place with the most caring and attentive staff.
The facilities are great with lovely gardens, rooms and communal areas.
The staff are amazingly professional but also loving and caring.
The activities are frequent and varied, with parties, singers, animals and trips a plenty. When they identify a particular passion, they try to fill it, taking residents, bowling or to bike events or gardens.
Dad has unfortunately had to move to a nursing home due to increased needs and the team helped find and vet a place, helped negotiate a room and have visited him at his new home.
We simply could not have managed the past four years without them.
All the staff have been superb and it feels unfair to single any of them out but three members of staff deserve particular mention.
Thank you so much for all you have done x
Reply from George Appleton-Carroll, General Manager at Barchester Dovedale Court Care Home
Thank you Ian for your lovely feedback, I am pleased that we were able to support Dad during his stay with us here at Dovedale he will certainly be missed at the home. I will ensure that the feedback is given to the staff.
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Review from A L (Wife of Resident) published on 29 January 2025
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Overall Experience
5.0 out of 5
Reply from George Appleton-Carroll, General Manager at Barchester Dovedale Court Care Home
Thank you so much for your kind words. I will ensure these are fed back to the team. We are so pleased that you are comfortable with your husband being here with us at Dovedale and that he remains happy and settled.
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Review from Amy G (Daughter of Resident) published on 29 January 2025
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Overall Experience
5.0 out of 5
Reply from George Appleton-Carroll, acting General Manager at Barchester Dovedale Court Care Home
Thank you so much for your kind words, we are so happy that that Dad being here with us at Dovedale gives you peace of mind.
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Review from Louise S (Daughter of Resident) published on 16 May 2024
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Overall Experience
5.0 out of 5
Reply from George Appleton-Carroll, General Manager at Barchester Dovedale Court Care Home
Thank you for your kind review, we are so pleased that we were able to support you and your father during this respite period. We are also so pleased that the care team were able to ease your anxieties and that Dad settled with us here at Dovedale Court.
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Review from Jeanine N (Daughter of Resident) published on 15 May 2024
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Overall Experience
5.0 out of 5
Reply from George Appleton-Carroll, acting General Manager at Barchester Dovedale Court Care Home
Thank you for your lovely review. We are so happy that Mum is with us here at Dovedale and that we are able to give you reassurances to make you feel comfortable for Mum to be in our care. We always aim to be the best and we will ensure that your kind words are passed on to the team as this will be truly appreciated by the team and will reinforce their work to continue to strive to be the best they can be.
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Review from Judith H (Wife of Resident) published on 15 May 2024
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Overall Experience
5.0 out of 5
Reply from George Appleton-Carroll, General Manager at Barchester Dovedale Court Care Home
Thank you for your lovely review. I am so glad that your husband is content here with us at Dovedale Court. I will ensure that your kind words are passed on to the team.
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Review from Charlotte B (Daughter of Resident) published on 3 May 2024
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Overall Experience
5.0 out of 5
Reply from George Appleton-Carroll, General Manager at Barchester Dovedale Court Care Home
Thank you so much for your kind words. It is so lovely to hear that Mum has settled in with us here at Dovedale and that this has made such a change not only to her but to you all as a family. I will ensure your kind words are passed on to the whole team.
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Review from Craig M (Son of Resident) published on 1 May 2024
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5.0 out of 5
Reply from George Appleton-Carroll, acting General Manager at Barchester Dovedale Court Care Home
Thank you so much for your kind words; we are really pleased that Dad has been able to be cared for so well that he has come back to stronger health here with us at Dovedale Court and that this offers relief to you all, as a family. I will share your feedback with the team and we look forward to seeing you soon.
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Review from Sara N (Daughter of Resident) published on 29 April 2024
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5.0 out of 5
Reply from George Appleton-Carroll, acting General Manager at Barchester Dovedale Court Care Home
Thank you so much for your kind words, we are really pleased that Mum is settled here with us at Dovedale Court and that this offers relief to you all, as a family. I will share your feedback with the team and we look forward to seeing you soon.
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Review from S B (Husband of Resident) published on 16 April 2024
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Overall Experience
5.0 out of 5
Reply from George Appleton-Carroll, General Manager at Barchester Dovedale Court Care Home
Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Susan B (Wife of Resident) published on 3 April 2024
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Overall Experience
5.0 out of 5
Reply from Susan Carroll, Home Administrator at Barchester Dovedale Court Care Home
Thank you for taking the time to let us know how we are doing and it is nice to hear that you are pleased with all aspects of care given to your husband.
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Review from Victoria B (Daughter of Resident) published on 14 March 2024
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Overall Experience
5.0 out of 5
Reply from George Appleton-Carroll, General Manager at Barchester Dovedale Court Care Home
Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from P B (Son of Resident) published on 16 August 2023
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5.0 out of 5
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Dovedale Court Care Home
Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Denise E (Daughter of Resident) published on 11 August 2023
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Overall Experience
5.0 out of 5
Reply from George Appleton-Carroll, acting General Manager at Barchester Dovedale Court Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from B H (Husband of Resident) published on 19 June 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Dovedale Court Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from L G (Friend of Resident) published on 17 October 2022
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Dovedale Court Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Angela P (Daughter of Resident) published on 3 October 2022
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Overall Experience
5.0 out of 5
Reply from Jane Selkirk, Divisional Sales and Marketing Manager at Barchester Dovedale Court Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from J B (Daughter of Resident) published on 22 September 2022
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from George Appleton-Carroll, acting General Manager at Barchester Dovedale Court Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from C B (Daughter of Resident) published on 10 May 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from George Appleton-Carroll, General Manager at Barchester Dovedale Court Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from J B (Partner of Resident) published on 3 May 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from George Appleton-Carroll, acting General Manager at Barchester Dovedale Court Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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The Review Score of 9.9 (9.897) out of 10 for Barchester Dovedale Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.897 for Barchester Dovedale Court Care Home is calculated as follows: ( (158 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 175 Ratings = 4.897
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Dovedale Court Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 15 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 13 Dec 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Head Housekeeper
Joined: 2014
Sarah has worked at Dovedale since 2014 as a Housekeeping Assistant and became Head Housekeeper in 2016. Sarah runs a team of Laundry assistants and Housekeepers, ensuring that all the residents clothes are clean and looked after, and that the home looks the best it can on a daily basis
Job Title: Home Administrator
Joined: 2011
Sue has worked as Dovedale Home Administrator since 2011, Sue has worked under a couple of managers, but now works under Diane Langford. Sue ensures that all the finiancial departments of the home are running correctly, while sorting through residetns files and the apoointment of Staff
Job Title: Seniors and Care Staff
Joined: 2004
THe Memory Lane Community at Dovedale court has Senior Carers and Carers who work 24/7 for the residents on the Community, all fully trained to the high standards that Barchester Healthcare Expect
Job Title: Care and Nursing Staff
Joined: 2012
At Dovedale, the Tesseyman Suite is complete with a number of Trained Nurses and Trained Support workers, who all Complete Mandatory Training in relation to the job they will be doing.
Job Title: General Manager
Joined: 2021
George has worked for Barchester since 2018 and has recently secured a promotion to the General Manager here at Dovedale Court Care home
