Fleetwood Hall

Chatsworth Avenue, Fleetwood FY7 8RW
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9.8 53 Reviews
  • Fleetwood Hall, Fleetwood
The purpose-built Fleetwood Hall Care Home specialises in residential and dementia care and is just a short walk from the Lancashire coast.

The home offers a warm and welcoming environment to up to 62 residents in en-suite rooms. The wide range of facilities includes communal areas, enclosed gardens and is placed over two floors, ground floor is general residential and first floor is the residential dementia household.

Residents have the opportunity to take part in activities and celebrations led by two activity coordinators and support from passionate care practitioners who pride themselves on the care and support they provide.

Meals are home-cooked and prepared using fresh, local and seasonal ingredients. The Catering team provide IDDSI level diets.

A substantial refurbishment throughout the home was undertaken in 2020, including all corridors and communal spaces, with planned programme for updates to bedrooms ongoing.

Fleetwood Hall has dedicated teams, including Management, Administration, Senior Care Practitioners, Care Practitioners, Housekeeping, Laundry, Catering, Activity Coordinators, and an onsite Maintenance Operative.

The home boasts a large outdoor space with raised flowerbed, gazebo and Summer House.

The home is supported locally by the PCN Care Home Team with daily visits if required for any health related concerns.

Fleetwood Hall has close partnerships with Fleetwood Town Football Club and the Community Trust, and a local primary school. Communion is in place weekly for those that wish, and other religious needs can be provided and sourced.

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Care Provided by Fleetwood Hall

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Joanne Warren (Registered Manager)
  • Admission Criteria
    • Pre assessment required to ensure we can meet needs.
    • Ages 65+
  • Room Information
    • Single Rooms (62)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2015
    • Last Refurbishment: 2019
    • Number of floors: 2

Funding & Fees Guide for Fleetwood Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,165
    • Self-Funded Residential Dementia Care from £1,218
    • RESPITE Self-Funded Residential Care from £1,249
    • RESPITE Self-Funded Residential Dementia Care from £1,261

  • Fees are subject to assessment by the home. Please contact the home for more information.
  • (these prices are only a guideline, please contact Fleetwood Hall to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome anytime.


  • Parking

  • Free on-site Parking.


Fleetwood Hall Reviews (53)

Total of 53, showing 21-40
9.8

Fleetwood Hall has a Review Score of 9.8 (9.759) out of 10, based on 16 reviews in the last 2 years. Over all time Fleetwood Hall has 53 reviews.

Overall Experience

  • 34
  • 16
  • 3
  • 0
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Date Published

53
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Review from B W (Resident) published on 5 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Not so sure when I first came, but I have settled nicely now.
A lovely garden, and I like to potter about in the garden - love it.
Lots of my friends come and see me.

Reply from Joanne Warren, Registered Manager at Fleetwood Hall

Thank you for taking the time to place a review. We are glad that you have settled in and like to see you enjoying the garden, the summer house and the facilities. It is a pleasure to have you with us. Thank you.


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Review from Trevor G (Resident) published on 14 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy at this care home. I have good banter with all members of staff, which I think is very important. We were all looked after during COVID period and relatives kept well informed.
The food is very good and well presented at the moment we have acquired a new chef who is top notch (don't
let him go).

Reply from Joanne Warren, Registered Manager at Fleetwood Hall

Thank you for your review and for your positive words. I am so pleased you have good relationships with the staff and enjoy your banter. I will pass on your comments to the kitchen and the Head Chef as we appreciate the feedback. Thanks again.


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Review from Barry G (Husband of Resident) published on 5 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home, my wife could not be in a better place.

Reply from Joanne Warren, Registered Manager at Fleetwood Hall

Thank you for your lovely comments, I am so pleased that you feel this way. It is lovely to welcome you into the home daily for your visits and your trips out with your wife. It really is heartwarming to see. I will pass on your kind words to the staff teams. Regards, Joanne


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Review from C L (Daughter of Resident) published on 5 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Surroundings both in the home and garden are beautiful. Food looks of excellent quality and staff caring and lovely with dad. My only constructive point would be that there are obviously not enough staff, quite regularly and this has an impact on regularity of washing/shaving/personal hygiene checks.
I know they are trying hard to recruit. It is a lovely home so I hope this helps attract some more fantastic staff to join your great team.

Reply from Joanne Warren, Registered Manager at Fleetwood Hall

Thank you for taking the time to place your review, and for your kind words regarding the home, the food and the staff. We have been recruiting staff and at times do have sickness last minute, but we do work to staffing the home to the needs of the residents, so it can fluctuate to the occupancy. We enjoy you visiting the home and your Dad, and glad that you see all the positives that are available. Regards Joanne


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Review from Cheryl B (Daughter of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't ask for better care for my mum. Staff and management have gone above and beyond to settle my mum in. Five members of staff have especially been loving, caring and encouraging her to socialise. I would recommend this home.

Reply from Joanne Warren, Registered Manager at Fleetwood Hall

Thank you for taking the time to write a review. I am pleased that you are happy with the care provided and that your Mum is settling in. I will pass on your comments to the staff teams. Thanks again.


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Review from N G (Son of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff - very caring and friendly. My dad genuinely loves being here and the food is fantastic.

Reply from Joanne Warren, Registered Manager at Fleetwood Hall

Thank you for your lovely comments, we appreciate the feedback. We love that your Dad loves being here, we love him being here! Thanks again, Joanne


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Review from Karen S (Daughter-in-law of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum-in-law has been in Fleetwood Hall for many years suffering with Alzheimer's and Vascular Dementia and she could not have received any better care. The carers are brilliant with her. All the staff do a fantastic job and are all very caring people. They have great activities and also a beautiful
garden for the residents. We love to see the pictures on social media which also shows how happy all the residents are. As a family we could have not chosen any where better for Mum. Thank you.

Reply from Joanne Warren, Registered Manager at Fleetwood Hall

Thank you for taking the time to provide a review and for your kind words. The staff work very hard to give the best possible care and it is great that this is recognised. I am so glad you enjoy the photos and updates on our social media page and you are able to see them. Thank you again.


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Review from P L (Wife of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident of Fleetwood Hall since January 2022. I was very anxious about having to make the decision that I could no longer care for him at home and was also worried about how he would respond to this situation as he is a very independent person. However, now that six months have
passed, I am pleased to say that he has settled in well due to the excellent care he receives from all the staff. He is shown respect and is treated with dignity. He has a good relationship with the staff and management as well as other residents. There is a good community atmosphere and the facilities are of a good standard. My husband enjoys the excellent entertainment provided every day which adds a lot to his quality of life. At the moment he is planning a special meal for Bastille Day! He and the excellent chef have planned a special French menu, complete with French flags and bunting. I must also add that the food is excellent and is a credit to the chef and his team.

Reply from Joanne Warren, Registered Manager at Fleetwood Hall

Thank you for your lovely words, it is really good to get such positive feedback that I can share with the staff teams. I am particularly pleased that you make reference to the atmosphere in the home and that your husband is always treated with dignity. We are all looking forward to Bastille Day, and that we have taken your husband's idea and run with it, he has really enjoyed providing his input and being involved. Thanks again.


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Review from B G (Wife of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband spent 3 weeks in Fleetwood Hall for respite care. He was warmly greeted on arrival, his room was freshly decorated and the staff settled him in well. He said the food was tasty and plentiful. I had confidence that he would be well taken care of while I was away looking after other family
members. His clothes were laundered well - and the majority of them were returned with him!

Reply from Joanne Warren, Registered Manager at Fleetwood Hall

Thank you for your feedback and taking the time to provide it. I am so glad you had confidence in us whilst you were away, and we look forward to welcoming your husband back again, should the need arise. Thanks again.


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Review from S A (Daughter of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank the management and staff of Fleetwood Hall enough for all they do for Dad. He is so well looked after, he loves how everyone knows him and treats him like family. The care, the communication, the rooms, the food... I cannot fault it. The food that comes out from that kitchen is amazing,
freshly cooked, home baked biscuits and cakes, just fabulous. Fish Friday is Dad's favourite. Dad has his ups and downs but nothing is too much trouble for the brilliant staff. The staff and management of Fleetwood Hall are also very supportive towards me, the relative, as it can be very emotional having a relative in care, but they are so understanding and reassuring. There is always something going on, entertainment, decorations, birthday parties, and Dad is encouraged to join in but also free to take himself off for some peace and quiet if he prefers. The rooms, dining room, lounges and gardens are beautiful and spotlessly clean. I cannot recommend Fleetwood Hall highly enough.

Reply from Joanne Warren, Registered Manager at Fleetwood Hall

Thank you for taking the time to write a review and for acknowledging the work of all the staff. I am pleased to read all the positives you have found at Fleetwood Hall, we do value your opinion. I appreciate you highlighting the support you feel you have had, since Dad's admission, it can be a very difficult transition, so I am happy that we have helped in some way. I will ensure the staff teams are aware of your wonderful feedback. Thanks again.


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Review from Shelley G (Daughter of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

The staff are lovely, there just isn't enough. Mum only got 1 shower a week despite asking daily. The food lovely, really enjoyed the quality/variety. No welcome pack so was a little daunting and confusing at first to know where to be and when for meals etc. I paid respite for entertainment as mums
mental health was suffering but the entertainment coordinator quit just before the stay so there was nothing. There was no schedule like in the pack we were sent it was disappointing for what was paid.
Mum found the room cold and she asked for an extra quilt but only got a blanket. Mum slept in her dressing gown.
When looking for respite I was told dementia was separate which for mum was perfect as was looking to make friends but I was not informed everyone ate together and entertainment was together, this made it difficult sometimes for what mum came in for and one lady threatened mum.
Checkout was traumatic as staff lost medication and 2 bags of sweets left in reception for mum were taken from her bag.

Reply from Joanne Warren, Registered Manager at Fleetwood Hall

Thank you for taking the time to place your review. We set a high standard for ourselves at Fleetwood Hall, and we’re so sorry to hear this was not met in your experience with our care home.
Thank you for the compliments on our food, our catering team take great pride in our varied menu which freshly prepared on the premises.
The entertainment schedule did change during the week of your stay, I hope your mother enjoyed all the festivities over the Jubilee weekend as she did tell me that she enjoyed them.
I’m sorry the checkout was not as smooth as you would have wanted and thank you for letting us know about this as your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. I would like to discuss this with you directly so learning can be gained. I was pleased to hear that a staff member ensured that the medication was dropped off to you later in the day. Regards


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Review from Patricia M (Daughter of Resident) published on 28 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of the care home from December 2020 to December 2021 when she passed away. She loved the home and always participated in the activities especially when singing and dancing were on the calendar. She was very well looked after, the staff really cared for the residents. Mum loved
to clean also so she helped as best as she could and loved it. When we were allowed to visit she would get tired and I would say what have you been doing today and she would say the workers here are very busy so I help do the cleaning.


Thank you for taking good care of her.


Reply from Joanne Warren, Registered Manager at Fleetwood Hall

Thank you for taking the time to place your review. It was a pleasure to have mum in the home, and as you say she did enjoy the activities and helping to clean. We very much appreciate that you comment she was very well looked after. We enjoyed you visiting, albeit that it was within the pandemic restrictions. Wishing you and your family well, mum will be sadly missed. Regards, Joanne.


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Review from June G (Daughter of Resident) published on 2 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum moved here during the COVID 19 outbreak, we were devastated as a family to find out she could not manage to return home due to health, but when we searched care homes they were full or not taking people on, then we managed to find a space at Fleetwood Care Home which was luckily very close to
us all. I feel my Mum is cared for to high standards, the Management team and staff work so hard and always try their best, any problems are rectified without issues and we as a family can relax knowing our Mum is cared for to the best of their abilities. Our family recommended and support Fleetwood Care Home.

Reply from Joanne Warren, Registered Manager at Fleetwood Hall

Thank you for your kind comments. It is very reassuring to get reviews that recognise the hard work and efforts made by all the staff. I am very pleased that you feel Mum is cared for to a high standard and that you have the reassurance that we try our very best. Thank you again.


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Review from Gaynor B (Daughter of Resident) published on 2 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad settled really well and the staff shows that they can meet his needs. He is happy and safe and they love him. What more could I ask for Dad. Supportive to me through anxiety linked to our experience at a previous care home.

Reply from Joanne Warren, Registered Manager at Fleetwood Hall

Thank you for your valuable feedback. We are so glad that you find your Dad to be happy and settled and that we love him. So wonderful to hear. We are extremely happy that we have eased your anxieties and that you feel Dad is safe. Thanks again for taking the time to share your views as a relative, we are very grateful.


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Review from Susan S (Resident) published on 14 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fleetwood Hall is extremely professional from the boss to office staff. They are extremely caring. The carers are excellent in their jobs both night and day staff. They are very professional. The chefs make good food.

Reply from Joanne Warren, Registered Manager at Fleetwood Hall

Thank you for taking the time to write a review. Your words are very kind and I am very glad that you feel the staff are professional and extremely caring. It is wonderful to receive reviews from our residents, who can provide their experience of living at Fleetwood Hall. We look forward to continuing with you at Fleetwood Hall and making your experience as good as we can.


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Review from Alan A (Son of Resident) published on 3 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Fleetwood Hall for 2 years with Dementia and I have been very happy with the care she has received in this time. As caring for a person with Dementia can be very challenging, we cannot thank the staff for looking after Mum especially in these difficult times.

Reply from Joanne Warren, Registered Manager at Fleetwood Hall

Thank you for your review, I am very pleased that you are happy with the care your Mum has received. I will ensure your feedback is passed on to the staff teams, as positive feedback is always good to receive. The staff teams have worked so hard to offer consistency and familiarity, especially during this unprecedented time. We are thankful for everyone's encouraging words and support. We look forward to welcoming you back to Fleetwood Hall when it is safe to do so. Thank you, Joanne.


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Review from Linda W (Daughter of Resident) published on 28 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father recently moved in the Hall and although I cannot see him at the moment due to the Virus the staff keep me up to date on all matters and my father really enjoys it here and likes all the staff and residents and the home cooked food all well as all the treats that local businesses provide.

Reply from Joanne Warren, Registered Manager at Fleetwood Hall

Thank you so much for taking the time to write a review and for your encouraging words. I am happy you feel we are keeping you up to date especially during this unprecedented time. It is lovely to get feedback about the home-cooked food, I will look forward to telling the kitchen staff who work extremely hard to cater for a wide and varied audience. We too are so humbled by the community response and treats that local businesses have provided, it really has been heartwarming. We look forward to seeing you again soon and welcoming you back into Fleetwood Hall. Thank you again, Joanne.


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Review from Denis (Stepson of Resident) published on 28 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Since a change in Management towards the end of 2019, we have seen a vast improvement in the standards of care, cleanliness, and hygiene at the premises. The residents and staff all seem to be happier. My step dad has been a resident since October 2016, and we are extremely grateful for the care and
compassion shown to my step dad, particularly when he was taken quite seriously ill just before Christmas 2019. Unfortunately we live quite some distance away and have a 4 hour drive each way to make any visits, so not as often as we would like. The staff always telephone us if dad has any falls or does become ill, and we are very satisfied with the constant updates and reassurance from the staff.

Reply from Joanne Warren, Registered Manager at Fleetwood Hall

Many thanks for taking the time to leave a review for Fleetwood Hall. It is always a pleasure to receive such positive feedback. I will most certainly pass your comments on to the team. It is good to know that you feel you are kept informed. We do understand that for some families who live further away, updates are most certainly needed to offer reassurance and comfort. I am happy that you have been reassured by this, especially during this unprecedented time, and whilst visits have temporarily suspended. We do hope to return to a 'new normal' soon and look forward to seeing you visit especially near someones 90th. Thank you again, Joanne


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Review from Carl J (Son of Resident) published on 28 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed with the care provided to my father over the last 2 and a half years. He has been treated in a professional and friendly manner by staff who clearly care very much about their role.
They have been particularly diligent over recent weeks and have kept the residents safe as
well as keeping relatives informed and reassured.

Reply from Joanne Warren, Registered Manager at Fleetwood Hall

Thank you very much for your kind words and for taking the time to leave a review. We are very proud of our staff teams, from all departments, who work hard to provide the best service. It has been even more visible over the last 10 weeks or so, whilst we all adapt to this changing situation, and they have done so with no qualms. We continue to keep all measures in place to ensure the best safety we can for our residents. I am happy too that you feel you have been kept informed. We look forward to welcoming you into Fleetwood Hall when it is safe to do so. Thank you, Joanne


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Review from Carol W (Daughter of Resident) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has just recently moved into Fleetwood Hall Care Home. I am very happy with the care she is receiving. The staff are very friendly and helpful. My mum is settling in well and appears happy and content. There is always something going on for the residents to join in with. Everyone is very clean
and all the residents are happy.

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Current Review Score: 9.8 (9.759)

Overview of Review Score

The Review Score of 9.8 (9.759) out of 10 for Fleetwood Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.759 for Fleetwood Hall is calculated as follows: ( (156 Excellents x 5) + (29 Goods x 4) + (2 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 191 Ratings = 4.759

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Fleetwood Hall is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Jan 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (4)

Kimberley

Kimberley Lord

Job Title: Registered Home Manager

With extensive experience in the care sector, my journey began as a Care Assistant when I was16 years old. Over the course of 17 years, I have gained invaluable experience working across various roles, including management positions in both large-scale and complex operations.

The role of Home Manager at Fleetwood Hall fills me with immense pride. As part of the Sandstone Care management team, I am thrilled to contribute to providing unparalleled care and support to our residents. It's a privilege to play a part in shaping services and assistance for our elderly community, ensuring they receive the quality of care we would all desire if faced with diminished independence. Witnessing the joy and laughter of our residents is truly the most rewarding aspect of my work.


Lexie

Lexie Smith

Job Title: Deputy Manager

Joined: 2019

I have worked in the care sector since I was 17 and worked my way up from a care assistant to a senior care assistant. I then went to university to complete a Bachelor's degree in Adult Nursing and got a staff nurse position at the local hospital. Throughout the duration of the degree, I worked across several areas including urology, cardiac intensive care, stroke, ENT and acute medical conditions.


I joined Fleetwood Hall Care Home in 2019 as a senior care assistant and was promoted to deputy manager in July.


Sandstone Care is a brilliant company to work for. The whole team is very involved in the standard of care that the residents receive. They like to hear the opinions and feelings of both residents and staff before making decisions that involve the home.


Here at Fleetwood Hall, we work as one big team, we often hold meetings and discussions between residents and relatives, as well as staff, to see how we can improve the lives of the people that we care for. We are great believers in having fun, getting involved and making our residents smile and laugh, and for that, I am grateful to be a part of it all.


Demi

Demi Moore

Job Title: Administrator

Joined: 2019

Demi is the dedicated administrator/receptionist of Fleetwood Hall Care Home. She is also a fully qualified Senior Care Assistant and Activities Coordinator.


She provides administrative support to the managers and also provides reception services to residents' families, GPs and visitors.


Demi loves working with the amazing team at Fleetwood Hall Care Home, engaging with the residents and relatives. She enjoys her job and does everything to the best of her ability to benefit the home.


Maxine

Maxine Carney

Job Title: Activities Coordinator

Joined: 2022

I facilitate our well-being programme to ensure our residents have a fulfilled and fun time engaging in activities in the home and trips out.


I love working as part of such an engaging team and being able to support and enhance each resident to maintain independence and find enjoyment in activities new and old.


I have two lovely children, we love spending time together playing rugby and enjoy regular trips to our caravan.