Greenways Rest Home

720 Preston Road, Bamber Bridge, Preston PR5 8JP
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9.5 42 Reviews
  • Greenways Rest Home, Preston
Greenways Rest Home is managed and owned by Ark Care Services and aims to provide residents with care a comfort in a homely and caring atmosphere.

Greenways has a high staff to resident ratio and staff specialise in providing all service users and residents with high-quality care.

Residents have colour televisions in their rooms and access to hairdresser visits, as well as a private chiropodist, physiotherapist, optician and dentist.

Meals are freshly prepared on site and special needs and preferred requirements can be catered for.

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Care Provided by Greenways Rest Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Ark Care Services Ltd
  • Person in charge
  • Cherie Bayley (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (30)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Greenways Rest Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £900 – £1,100
    • Self-Funded Residential Dementia Care £900 – £1,200
    • RESPITE Self-Funded Residential Care £900 – £900
    • RESPITE Self-Funded Residential Dementia Care £900 – £1,200

  • Care fee is determine by care needs
  • (these prices are only a guideline, please contact Greenways Rest Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Greenways Rest Home Reviews (42)

Total of 42, showing 21-40
9.5

Greenways Rest Home has a Review Score of 9.5 (9.466) out of 10, based on 9 reviews in the last 2 years. Over all time Greenways Rest Home has 42 reviews.

Overall Experience

  • 32
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Date Published

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Review from P G (Resident) published on 4 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here at Greenways Rest Home for three years and I enjoy it so much. The staff are so caring and the food is outstanding.
Thank you for all the care.

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Review from K S (Grandson of Resident) published on 2 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has been in Greenways for around one year and I have always been very happy with the care she receives. It's a hard time at the moment, not being able to visit her often. The staff are very pleasant and the manager is always sending us updates and emails weekly to let us know what is happening.

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Review from Jackie D (Daughter of Resident) published on 1 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum has only been in Greenways since December 14th 2020. I was impressed with the process for her admittance and the professionalism of the Manager. The staff have been welcoming and are very caring towards my mother. Since becoming a resident, there has only been one issue of concern re night care
responses but this was dealt with immediately and her care has generally been of an excellent standard. The staff are helpful and positive in their approach in these difficult times.

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Review from Julie G (Daughter of Resident) published on 1 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has always been very happy at Greenways. The staff are always very polite and caring and nothing seems too much trouble. My mum always says "you only need to ask and they get you anything" She smiles when she sees them. She also says the food is very good. The home is clean and warm.

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Review from I B (Sister of Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant. Very clean and very friendly, helpful staff.

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Review from Martin M (Son of Resident) published on 25 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found this nursing home to be extremely well staffed with the staff always pleasant and accommodating, both to us and to the residents. From the onset, my father was made to feel very welcome and there are always plenty of staff around to attend to the residents should they need assistance.
His bedroom is fairly basic but good enough.
My father's clothing always seems to be in order and he is always nicely presented, which we know is due to the staff as he was wearing two vests, three shirts and two jumpers altogether before he went in the home when he was looking after himself! There are several different lounges and a large conservatory so residents can go to a quiet room, one with TV on or sit in the conservatory. We are very pleased with how my father has settled in and also how happy he is.

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Review from Wendy G (Stepdaughter of Resident) published on 14 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My stepmother has been well cared for whilst she has been at Greenways. The staff and management are fantastic. They have always a smile on their face and all have a caring nature. The food is very good. The only recommendation would be for it to be redecorated/modernised. I would highly recommend this
home to others.

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Review from Mary T (Daughter of Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Greenways Rest Home for a few months now. It took her a while to settle but the staff have been fantastic with her, we would recommend Greenways Rest Home to anyone who is looking for a care home. Mum has Alzheimer's and can be very challenging but they have so much patience with her.
The food is also very nice and there's never a shortage of cups of tea!

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Review from Pat D (Wife of Resident) published on 19 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband moved into this home on the second of October 2017 due to dementia and lack of mobility. The staff are extremely caring and treat each resident as an individual.
He has settled far better than I could believe possible and it is a very comfortable and homely atmosphere. I am very glad I found
this home as I do not think I could find better.

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Review from Marie B (Daughter of Resident) published on 14 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well run and friendly home.
Mum is well cared for and settled.

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Review from Jan K (Son of Resident) published on 14 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has dementia which has worsened significantly since she arrived at the home. I have found the staff to be patient and diligent with my mother whom can be very awkward because of her condition.
I have every confidence and complete trust in the staff and the management of the home.

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Review from S B (Relative of Resident) published on 1 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Greenways is a very friendly care home and the staff are very good with all patients' needs. A variety of activities take place from time to time which is good for all. Food and cleanliness are of a good standard.
To be recommended.

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Review from Colette B (Niece of Resident) published on 24 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Manager and staff are always very friendly and approachable. They took the time to get to know my uncle and accommodate his personality, likes and dislikes. He is very happy at Greenways and is well cared for.

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Review from Dorothy M (Wife of Resident) published on 13 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very positive. Was told in detail by the manager the care given to my husband. I was invited to express any concerns (if any) and to ask any questions regarding his care.

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Review from Ruth W (Daughter of Resident) published on 13 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care shown to my mother since she moved into the home late 2015. My mother appears to be happy and has praise for all the carers in everything they do for her.
The home is very clean neat and tidy whenever I visit. My mother gets along well with all the residents she enjoys
the tasty meals too! She especially enjoys the entertainment by visiting artists and joins in the singing. She also participates in any activities in the home. I am happy that my mother is living in a home that is secure too.

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Review from Jean L (Daughter of Resident) published on 13 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum and I are both happy with all the care she receives. The staff are all very helpful and caring.

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Review from R J (Son of Resident) published on 27 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with how my mother has settled in at Greenways. She loves being there, so if my mum is happy so am I.

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Review from Sharon (Daughter of Resident) published on 25 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always been satisfied with the care my Mum has received while she has been at Greenways. Caring for people with dementia is not to be under-estimated and I have great respect for the staff here who provide a good level of care in a safe environment. My Mum's care plan has changed over the years
due to her deterioration, both with her dementia and general health. However, the manager/manageress have always prioritised her needs and bent over backwards in order for her to return to "her home" following hospital admission and provide her with every comfort they are able by implementing any changes to her care plan that have been recommended by hospital staff, due to changes in her health.

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Review from Val (Daughter of Resident) published on 11 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The physical and pastoral care my mother received at Greenways is excellent. All members of staff are caring and appropriately affectionate. The activities are varied and age relevant and everyone is encouraged to join in. Her medical care is regularly reviewed with myself and I am consulted and included
in all relevant decisions. The staff are welcoming to family and friends and are always willings to have a chat about any concerns I may have regarding mum's diet (diabetic).

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Review from Ernie (Husband of Resident) published on 11 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I've been very happy with my wife being at Greenways, she is looked after with great care. I am very happy with the care staff, knowing my wife is safe and sound.

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Current Review Score: 9.5 (9.466)

Overview of Review Score

The Review Score of 9.5 (9.466) out of 10 for Greenways Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.566 for Greenways Rest Home is calculated as follows: ( (67 Excellents x 5) + (32 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 106 Ratings = 4.566

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Greenways Rest Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Dec 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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