Haslingden Hall

Lancaster Avenue, Haslingden, Rossendale BB4 4HP
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9.7 47 Reviews
  • Haslingden Hall, Rossendale
Haslingden Hall is a purpose-built care home specialising in care for older people and provides 24-hour residential care, as well as complex dementia care, incorporating an active dementia strategy.

The home has been designed with the comfort, privacy and independent lifestyle choices of residents in mind. Each of the en-suite bedrooms are equipped with the latest facilities and amenities, with internet access and modern furniture and décor.

There are several warm and friendly communal spaces within the home, where social activity is encouraged and activities and events are organised. There is access to a quiet room, enjoyed by residents and their families during visits.

The home benefits from attractive enclosed gardens, a secure environment to enjoy the outdoors, and a choice of two conservatories.

Keeping residents active is a key part of home life and the activity coordinator presents a varied programme of events and one-to-one activities.

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Care Provided by Haslingden Hall

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 76 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Sheltered Housing

Good to Know

  • Person in charge
  • Jo-Ann Liptrott (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (76)
    • Single Rooms with ensuite Wet Room (76)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006

Funding & Fees Guide for Haslingden Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,065
    • Self-Funded Residential Dementia Care from £1,175
    • RESPITE Self-Funded Residential Care from £1,129
    • RESPITE Self-Funded Residential Dementia Care from £1,200

  • Fees are determined on individual resident need based on pre-admission assessment
  • (these prices are only a guideline, please contact Haslingden Hall to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome anytime.


  • Parking

  • Free on-site parking.


Haslingden Hall Reviews (47)

Total of 47, showing 1-20
9.7

Haslingden Hall has a Review Score of 9.7 (9.673) out of 10, based on 22 reviews in the last 2 years. Over all time Haslingden Hall has 47 reviews.

Overall Experience

  • 26
  • 17
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Review from Rachelle S (Niece of Resident) published on 1 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my late auntie received was excellent, the staff were so kind to her, nothing was too much trouble. The facilities were so clean, tidy and well looked after.
Her words, "I'm so lucky to be her", says it all.
I would recommend Haslingden Hall and would like to say how the staff helped so much
in a very difficult time for us, as a family.

Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you so much for your lovely review, the staff will be very happy with your feedback. It was a pleasure to care for your relative.


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Review from Christine C (Cousin of Resident) published on 1 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin was in Haslingden Hall for three months and the level of care and attention she received was outstanding. I can't praise the staff enough and the standard of cleanliness. I would recommend the home to anyone in need of help and care. Top marks.

Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you for your lovely review. I will share your comments with the staff, they will be so pleased.


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Review from J H (Friend of Resident) published on 20 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First visit to Haslingden Hall, the reception staff very professional and helpful. All staff were observed to be smiling, happy and welcoming. Very professional staff. Lovely clean environment. Staff welcomed us, and made us welcome. Looking after my friend well.

Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you for your kind review. I will be sure to share your comments with the team. If we can assist you in any way, please do not hesitate to contact us.


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Review from C C (Friend of Resident) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Today was the first time I had visited Haslingden Hall to see a friend who was admitted last Friday. I was warmly welcomed by the staff. You bought my friend to sit with me in the Conservatory. A cup of tea and a biscuit was bought for us. Much appreciated. All the residents seemed clean and well cared
for. My friend likened the service she received to a star hotel standard. She was so much better than when she was in hospital. I was delighted.

Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you for your lovely review. I will be sure to share your feedback with the staff who will be delighted. If we can help you with anything in the future do not hesitate to contact us.


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Review from Lucie H (Granddaughter of Resident) published on 26 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Haslingden Hall enough, they've loved and cared for my Nan Rosetta Sparrow since the day she arrived at the home. I couldn't have asked for a better place for her to live, she's loved it there.
These last few days up until Thursday 8th August they've shown so much compassion and
support to me and allowed my Nan to pass away with dignity. I honestly can't thank them enough.

Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you for your kind review. It was an absolute pleasure and a joy for the staff to care for your Nan, she will be greatly missed by all staff and residents.


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Review from J T (Daughter of Resident) published on 5 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The decision to move Mum into a care home was very emotional for Mum and the family. However, we were soon reassured that Mum was being looked after with respect and dignity. Although it took Mum a while to settle in, she now says how lucky she is to be there and she feels very safe and well looked
after. A big thank you to all the staff.

Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you for your kind review. I will be sure to share your kind review with the staff.


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Review from Iain A (Nephew of Resident) published on 22 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful and friendly, and approachable, they all work hard and definitely make a difference for my uncle who is a resident.

Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you for your lovely review. I will share your feedback with the staff. It was a pleasure to care for your uncle he will be missed.


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Review from Angie A (Daughter of Resident) published on 19 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Haslingden Hall for a number of years due to dementia. The staff are friendly helpful and are genuine people, who undertake all Mum's care needs with care and compassion. There is always a warm welcome when I visit and Mum is always beautifully dressed, hair done when
I arrive on Sundays to take her home for the afternoon. Her room is kept neat tidy and very clean as the domestic staff great pride in their work. I know Mum feels safe and secure as her face lights up when she sees the members of staff who look after her. The staff ensure that Mum takes part in all activities and posts pictures of her, which are important as family that live overseas can see Mum is safe, happy and enjoying herself. Management are friendly and helpful and happy to listen to all concerns, and any concerns I have in relation to Mum's health they ensure she is checked by the Advanced Nurse Practitioner. Thank you for the care you give to Mum.

Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you for your lovely review. I will share your feedback with the staff, they will be very happy to know they are appreciated.


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Review from L M (Cousin of Resident) published on 24 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nice place to stay.
Great staff, always very helpful.

Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you for taking the time to leave a review. It is really appreciated. I will be sure to share your comments with my team.


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Review from G M (Cousin of Resident) published on 24 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very helpful and friendly. Always approachable.
The home is very bright and clean.
Very welcoming.

Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you for your kind review. I will share your comments with the team, as they will be really pleased. If we can assist you with anything at all, please do not hesitate to contact us.


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Review from Jo N (Daughter of Resident) published on 23 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident in Highfield Hall for almost 6 months. She suffers from Alzheimer's and is on the first floor. She can be quite challenging at times and requires daily reassurance about her situation.
I have found all staff to be approachable although sometimes there can be a language barrier
but on the whole all staff are very kind and well-mannered and very patient and empathetic towards my mum.
All the staff appear to be hard working and are always busy although the staff ratio to patients is far too low.

Reply from Rahi Joshi, Marketing Associate at Haslingden Hall

Thank you for sharing your experience with us. We are delighted to know your mum is doing well with her tailored care plan, we ensure to maintain our care standards always. Your kind words will be passed on to the team.
Best Regards


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Review from M H (Daughter of Resident) published on 15 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were sent here by the Social Services for respite care. We have been made to feel very welcome by all the staff which makes the settling-in period so much easier. The facilities that we have used so far are well resourced and staff are always around to help. Well done everyone - a great start to
this new experience. Thank you!

Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you for your lovely review. I will share your comments with the team they will be delighted. If we can assist you with anything at all please do not hesitate to contact us.


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Review from Deborah D (Daughter of Resident) published on 3 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Had a lovely visit with my mum today. She was clean and well dressed. She was sat with other residents and in great spirits. Staff ensured we were okay and happy to share information with us.
A lovely family visit.

Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you for your kind words, I will be sure to share your comments with the team.


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Review from W R (Son of Resident) published on 29 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is good to see Mum interacting with other people. She also looked really well.

Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you for your kind review. I will be sure to share your comments with the team.


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Review from T C (Daughter of Resident) published on 8 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been so pleased that my mum is being looked after at Haslingden Hall.
Staff have tried so hard to make her happy and are lovely, caring people. She loves the silkie chickens, the bird feeder set up near her window because they know how much she likes to see them. I'm particularly grateful for
how they help with her chemotherapy care and are sensitive to her individual needs both physically and mentally. It's been a remarkable time as I have quality time with her secure in the knowledge that she's safe and happy which is an absolute blessing. A huge thank you to all the staff for what they do on a daily basis with love and integrity.

Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you so much for your lovely comments. I will share them with the team. It is really appreciated when someone takes the time to give positive feedback, my team work extremely hard.


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Review from Christine L (Daughter of Resident) published on 16 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff have been amazing, going above and beyond in order to care for Dad.
The medical help organised by Haslingden Hall has been superb.
A huge thank you to all the staff - you are all wonderful! As a family, we are so glad that Dad came to you all at Haslingden Hall. Thank you.

Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you so much for your kind review. It was a pleasure to look after your father and support you as a family. The staff will be really thrilled with your comments.


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Review from S A (Sister of Resident) published on 5 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention to both visitors and patients are extremely good. Very comfortable and clean. Could not fault them in any way, from just speaking to them to visiting them. My sister is not an easy patient to deal with, but she is happy, settled and has put a little weight back on after losing
a lot. I can only say thank you to them.

Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you for your lovely review. I am really happy that you are pleased with the home and the care provided. I will share your comments with the team.


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Review from David W (Son of Resident) published on 5 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was admitted for 28 days of care. I was unsure what I would find. I am able to visit or phone whenever I want to visit nearly every day. I find the staff very caring; they treat the residents like human beings (excellent). The staff answered any questions you ask (very helpful). Lovely and clean,
well looked after. I would recommend this care home to anyone, even for a short period of a long period of time. The staff are brilliant 120%. I recommend all the staff at Haslingden Hall.

Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you David for your kind review.It was an pleasure to care for your father and support you even for the short time he was here.I will pass your compliments onto the team they will be delighted.


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Review from Lois G (Resident) published on 3 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found all the staff whatever their role very kind, helpful and considerate and always with a smile.

Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Hi and thank you for your kind review. Be sure to visit soon, the ladies and staff are missing you.


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Review from Andrew M (Son of Resident) published on 30 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has recently moved into Haslingden Hall. She had not accepted that she needs residential care and we were expecting her to be resistant. The staff and I planned and rehearsed her arrival down to the last detail to make it as gentle as possible. Their confidence and professionalism really helped
us feel that we were in safe hands. On the day, Mum’s arrival went seamlessly and she never appeared uncomfortable or distressed. She is now settling in, eating well and already starting to socialize with the other residents. We are told that she is smiling and even laughing at times. It's early days of course but we feel so far that we made an excellent decision to move Mum into Haslingden Hall. I realize that it is one of the more expensive homes in the area, but the expertise of the staff is worth paying for.

Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you so much for your kind review. It is a pleasure to hear that your experience at Haslingden hall is going so well. If you ever have any problems please do not hesitate to contact me directly. I will pass your compliments on to the staff.


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Current Review Score: 9.7 (9.673)

Overview of Review Score

The Review Score of 9.7 (9.673) out of 10 for Haslingden Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.673 for Haslingden Hall is calculated as follows: ( (185 Excellents x 5) + (55 Goods x 4) + (14 Satisfactorys x 3) ) ÷ 254 Ratings = 4.673

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Haslingden Hall is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Jun 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Jo-Ann

Jo-Ann Liptrott

Job Title: Home Manager

My name is Jo-Ann and I have worked in health and social care for 20 years.


I am a dedicated and talented professional, with suitable qualifications, skills, and experience to act as the Registered Manager for a large residential care home. I have far-reaching knowledge of care standards, health and safety, MCA, and safeguarding legislation. I can effectively lead, train, supervise and motivate a team as well as carry out outplacement assessments and risk assessments for individual service users’ needs and ensure these needs are met by the staff team.


I have extensive experience in working with vulnerable adults and people with special needs, including mental and physical disabilities.


Frequently Asked Questions about Haslingden Hall

What types of Care is Haslingden Hall registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Haslingden Hall provide?

Palliative Care, Convalescent Care, Sheltered Housing & Own GP if required are other types of care provided.

How many Rooms does Haslingden Hall have?

There are 76 Single Rooms.

What are the Facilities & Services at Haslingden Hall?

Own Furniture if required, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Haslingden Hall to the centre of Rossendale?

2.3 mile(s) as the crow flies, distance by road may be significantly further.