Hedges House

37/39 Church Road, Lytham, Lytham St Annes FY8 5LL
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9.9 64 Reviews
  • Hedges House, Lytham St Annes
Hedges House is a lovely Residential Care Home in Lytham close to Lytham Green, and all Lytham's fabulous facilities including cafes, shops, restaurants and much more. The team provides wonderful care in a home from home environment. The staff are fully trained and the home benefits from an on site Registered Manager, full time maintenance, home cook and daily housekeeping.

Hedges House offers care and support for residents that may need help with personal care, continence management, medication management, nutrition and diet and much more. Living in a residential care home can support families to provide round the clock support and company for loved ones at a time when they need it most.

The home has 32 luxurious bedrooms with en-suite facilities, a licensed bar, an air-conditioned garden room and offers excellent home-cooked food which is all locally sourced. Hedges House can offer short term care, recuperation from hospital stays, respite care and longer term residential care. Hedges House can support residents living with dementia.

Hedges House prides itself on the personalised care on offer and the team takes time to build strong and valued relationships with all families. Getting to know residents is the most important part of care, and it is these strong bonds that provide a personalised care package, so residents can feel at home from the moment they arrive. Families choose Hedges House for the staff care, delicious meals, ideal location and strong relationships families form, with both residents and the long standing consistent staff team.

Outings and daily activities are tailored to suit the differing abilities and requirements of all residents. Chiropody and hairdressing services are also provided at the home which has beautifully presented gardens and floral displays (sixth time winners of Lytham in Bloom care homes category and the national RHS award).

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Care Provided by Hedges House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 34 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Jayne Clarke (Manager)
  • Admission Criteria
    • Accepts Private and Local Authority referrals. Short term beds available and home can work with families for emergency placements subject to availability
    • Ages 65+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (29)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022

Funding & Fees Guide for Hedges House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £850 – £950
    • Self-Funded Residential Dementia Care £900 – £1,050
    • RESPITE Self-Funded Residential Care £850 – £950
    • RESPITE Self-Funded Residential Dementia Care £900 – £1,050

  • Please contact the home for more information on fees.
  • (these prices are only a guideline, please contact Hedges House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Hedges House welcomes families and friends to visit and meet the team at any time. If visitors prefer to book a visit, please call and an appointment time can be arranged.


  • Parking

  • On street parking outside the home and surrounding roads. Many families find that Ashton Street has plenty of parking available.


Hedges House Reviews (64)

Total of 64, showing 1-20
9.9

Hedges House has a Review Score of 9.9 (9.873) out of 10, based on 14 reviews in the last 2 years. Over all time Hedges House has 64 reviews.

Overall Experience

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Review from Susan G (Niece of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt sadly passed away on December 28th 2024. She had been a resident at Hedges House for over five years. During my aunts time there, she was treated with kindness at all times and the care she was given was exemplary, especially in the last 12months of her life, when she became bed fast. Before
that period however, she was able to enjoy all the activities and events provided, games, art classes, exercise classes, food tasting sessions, visits from musicians and other entertainers. Children visit to sing carols at Christmas and summer brings BBQ's and visits to the lovely Lowther gardens. Whatever the occasion staff arrange an event where family and friends can join in to celebrate. After over five years of experiencing the holistic care they provide at Hedges House, I would not hesitate to give it my recommendation. My aunt was blessed to call Hedges House home and on both her and all my family's behalf, I thank them for all that they did to provide her with the best possible care.

Reply from Rosie Towers, Regional Quality and Compliance Manager at Hedges House

Thank you so much for taking the time to complete a lovely review. It was a pleasure to care for your Aunt, the team were very fond of her. I will ensure your comments are passed onto our staff, who will be delighted with your feedback.


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Review from Lisa A (Daughter of Resident) published on 29 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an excellent care home and we are very pleased to have my mother living there. Compared with other care homes we visited prior to going with Hedges House it was far superior.

Reply from Sarah Bellamy, Director at Hedges House

Thank you so much for your lovely review. We will pass on your lovely feedback and the team will be really pleased.


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Review from J L (Daughter of Resident) published on 26 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother entered Hedges House mid June, the care she has received has been outstanding. The staff take time with all residents, they show love, care and compassion.
Food looks good and easy for my mum to digest. In relation to health issues, they closely monitor her health and keep me updated.
Overall
I would certainly recommend everyone to come here either for respite or long-term care.

Reply from Sarah Bellamy, Director at Hedges House

Thank you so much for your lovely review. I will pass this onto the team who will be delighted, it means a lot.


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Review from D W (Resident) published on 13 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are wonderful, very helpful and pleasant. I would recommend them to anyone.

Reply from Sarah Bellamy, Director at Hedges House

Thank you for the lovely review, I will pass this on and the staff will be pleased. Many thanks.


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Review from L F (Daughter of Resident) published on 26 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was initially against going into care, but following a recent accident she decided she would not be able to cope on her own and asked to move into a care home. We looked at various homes and our first impressions at Hedges House proved to be the right choice. We were warmly welcomed by the
manager and given a comprehensive tour of the home, which made the decision to place Mum at Hedges House very easy. We have been really impressed by the way Mum has taken to living in a care home and it is all thanks to the staff at Hedges, who are exceptionally friendly and really helped her to settle in. She is absolutely delighted with her new home, the care and attention she receives from the staff and the food provided, and has enjoyed making new friends.

Reply from Rosie Towers, Regional Quality and Compliance Manager at Hedges House

Thanks for the lovely feedback, I will pass this on to the team who will be really pleased. We are glad your mother is enjoying her time at Hedges House and has made some new friends. Many thanks.


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Review from David U (Son of Resident) published on 13 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic team of very friendly people. Dad is enjoying his time at Hedges House. The room is lovely and they try to make his stay as pleasant as can be.

Reply from Sarah Bellamy, Director at Hedges House

Thanks for the lovely feedback, I will pass this on to the team who will be really pleased and we are glad your Dad is enjoying his time at Hedges House. Many thanks.


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Review from D A (Daughter of Resident) published on 20 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We viewed the home in September 2023. When we went in place is so clean, felt homely and no smells at all. The other residents looked happy and content. The staff are so lovely, they spend time with the residents, talking to them, doing activities etc. They are compassionate.
The rooms are nice and
clean. The restaurant is like a hotel and they serve some good food to them. I was nervous looking for a place for Mum to settle into but I am happy to say we made the right choice.
If you feel worried about finding the right place for your family or friend, give it a go and have a look for yourself.

Reply from Sarah Bellamy, Director at Hedges House

Thankyou so much for your lovely review. The staff will be really please.


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Review from Nicola M (Daughter of Resident) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum was a resident in Hedges House for a year until she needed to move very recently due to the progression in her medical conditions.
We have been delighted with the care and support the whole team at Hedges House gave my mum. They are professional, kind, helpful, and compassionate. There's a
real feeling of warmth and care in the home. My dad visited daily and they supported both him and us on our journey with Mum, giving feedback and always available on the end of a phone for updates as we live a long distance away. It was always very reassuring to see many of the same faces in the home over the years - staff and residents, which speaks for itself. We were kept up to date immediately with any changes in Mum's condition.
Mum really enjoyed the food, her room was clean and functional. They really go to town decorating the lounges in the home for different events which the residents get involved in and are enjoyed by everyone. The staff all have our sincere and grateful thanks.

Reply from Rosie Towers, Regional Quality and Compliance Manager at Hedges House

Thank you for your lovely review. It is a pleasure to look after your mum and it was always lovely when your dad came to visit. The team will be delighted with your feedback


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Review from Ian C (Son of Resident) published on 30 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ever since my mother moved into Hedges House she has been treated with a great deal of respect. Despite struggling with mobility and dementia she has received excellent care in all respects. All the staff seem conscientious and hardworking and cater to all her needs.

Reply from Rosie Towers, Regional Quality and Compliance Manager at Hedges House

Thank you for your lovely review. It is a pleasure to look after your mother, she is such a lovely lady. The team will be delighted with your feedback.


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Review from J G (Stepdaughter of Resident) published on 30 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the management and staff for caring for my stepmum at short notice due to my dad being rushed into hospital. My dad's sister resided at Hedges House for over 4 years previously and said it was like her home and the staff were like her family which is why I chose to approach
them to help during a difficult time. The service was very professional to get my stepmum settled whilst my dad was in hospital. The staff did an amazing job and she was sad to leave, making new friends with some of the residents and staff. A big thank you from myself and my dad.

Reply from Rosie Towers, Regional Quality and Compliance Manager at Hedges House

Thank you for your lovely review. It is a pleasure to look after your stepmum, as well as your auntie. It is so lovely she made new friends, she is welcome any time for a visit. The team will be delighted with your feedback.


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Review from Alan G (Son of Resident) published on 29 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since becoming a resident of Hedges House, Mum's life has been transformed, becoming much chattier and upbeat, after living many years on her own. The staff are always friendly and seem to have taken a shine to Mum. All in all, a very satisfactory experience for both Mum and I.

Reply from Sarah Bellamy, Director at Hedges House

Thank you so much for your review the girls will be delighted. Many thanks, the team at Hedges House.


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Review from Sarah W (Daughter of Resident) published on 15 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I'm delighted with the overall care for my father. He is very happy and content whenever I see him. He has no pain and he knows he doesn't remember everything. I see him every week. Take him out and he is content. The staff are very accommodating to our wishes and enquiries. Management is excellent
at making sure ie, wheelchairs are safe and if I find a problem they get it sorted. The very pleasant atmosphere as you enter. His latest Best Interest Meeting was a very positive one and had good feedback. Thanks to all management and staff.

Reply from Rosie Towers, Regional Quality and Compliance Manager at Hedges House

Thank you for your lovely review. It is a pleasure to look after your father. The team will be delighted with your feedback.


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Review from C S (Niece of Resident) published on 17 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Hedges House have been amazing with my auntie. It was a huge decision for us to move my aunt in and it certainly was the right one. She is so well cared for, she loves all of the staff and I love the peace of mind they have given me. I can’t thank them enough.

Reply from Rosie Towers, Regional Quality and Compliance Manager at Hedges House

Thank you for your lovely review. It is a pleasure to care for your auntie.


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Review from Katy P (Granddaughter of Resident) published on 2 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma was so happy to be in Hedges House. The staff were so friendly with her and she was treated with respect and care at all times. Her room was clean and bright and the bed was new. I can't thank you all enough for making her final days precious ones. We have a big family and we were all greeted
with a smile each day. The central location was perfect for us all to be able to stay close and visit her in shifts allowing us to make ease of meeting together for lunch or dinners in the cafes nearby and walking on the beach was exactly what i needed at the end of the day.

Reply from Sarah Bellamy, Director at Hedges House

Thankyou for your lovely review. The team will be delighted.


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Review from Sarah B (Granddaughter of Resident) published on 8 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having looked at many care homes for my grandma, Hedges House was by far the best. From the moment we walked in the manager and the warm, caring team helped us feel at home.
Hedges House is a fantastic location, close to the beach and shops too!
I can’t recommend Hedges House enough and whilst moving
grandma was a difficult decision, Hedges House have been amazing - Thankyou from the bottom of my heart.

Reply from Michelle Neville, Manager at Hedges House

Thank you very much for your kind review, it was a pleasure to welcome your Grandma to the Hedges House family.


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Review from Simon P (Son of Resident) published on 3 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hedges House has coped remarkably well through the pandemic, taking my mother in at a very difficult time. Mother had become depressed and dishevelled at a previous home, within days the staff had her up and moving, eating regularly and looking clean and tidy in her own clothes. Not an easy task as
she didn't want to do any of these things. I cannot thank the staff enough for their dedication and kindness.

Reply from Michelle Neville, Manager at Hedges House

Thank you for your kind words, Simon.
Regards Michelle.


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Review from H N (Granddaughter of Resident) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved my grandmother to the Hedges from another care home where I was disappointed in her care. My grandmother is a different person. The Hedges and all the staff there treat her like a member of their own family. She looks amazing and her dementia is not as pronounced as she is kept busy and stimulated.
I now enjoy our visits and the happier Grandma I knew has in some respects come back to me. Highly recommend!

Reply from Michelle Neville, Manager at Hedges House

Thank you for your lovely review. It is a pleasure to care for your grandma.


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Review from Stephen P (Son of Resident) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hedges House came highly recommended to me, and my mother moved from another care home into Hedges House in Feb 2021. My mother and myself are extremely happy with the care provided. My mother has improved physically and mentally and that is due to the dedication of the wonderful staff, I now feel that
I do not need to worry about my mother, as I know she is safe and well looked after.

Reply from Michelle Neville, Manager at Hedges House

Thank you for taking the time to review our home, it is a delight to look after your mum.


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Review from Brian N (Friend of Resident) published on 7 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Hedges House to anyone looking for residential care, my friend has been a resident there for the last seven years and the care she is given is second to none. The home is always welcoming and the staff are very kind and will always go the extra mile to please. Hedges House has
a very happy environment.

Reply from Michelle Neville, Manager at Hedges House

Thank you for taking the time to review Hedges House and thank you for your kind words.


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Review from Anna W (Daughter of Resident) published on 20 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to reside at Hedges House during the pandemic. Luckily we had viewed a number of care homes prior to Covid-19 and Hedges House stood out from the rest. We met a member of staff and had an informative, warm and friendly greeting with all our questions answered. It struck us as a clean homely
environment and ticked all of the boxes. During the pandemic, the managers and staff have always accommodated our phone calls and restricted visits in line with safety guidelines. This has been so important for us to be able to see our mum settle into her surroundings. The staff are proud to announce that they have not had a case of Covid-19 during this time, which is amazing. All of the precautions have been taken carefully to protect residents and staff. Well done everyone and thanks again for your care and dedication. Highly recommended.

Reply from Michelle Neville, Manager at Hedges House

Thank you, Anna, for taking the time to review our home and for your kind comments.


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Current Review Score: 9.9 (9.873)

Overview of Review Score

The Review Score of 9.9 (9.873) out of 10 for Hedges House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.873 for Hedges House is calculated as follows: ( (146 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 166 Ratings = 4.873

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hedges House is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 26 Feb 2025

Please contact the home to enquire about the current bed vacancies


Awards / Recognitions (0)

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Meet the Team (1)

Sarah

Sarah Bellamy

Job Title: Registered Provider

Joined: 2021

Having spent 15 years working in childcare I looked for a long time to find a home for my own grandma. Since taking over Hedges House, I have been back to college to study my level 5 in Health and Social Care and spent a lot of time getting to know our residents.


I love what I do and feel very privileged to lead a Residential Care Home where the residents mean so much. My role is to support the home from a regulatory prospective and offer direction and guidance to drive quality.


Of course I couldn't do this without the help of our staff team and with their support we put our residents at the heart of our home.


Frequently Asked Questions about Hedges House

What types of Care is Hedges House registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hedges House provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Hedges House have?

There are 30 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Hedges House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hedges House to the centre of Lytham St Annes?

1.1 mile(s) as the crow flies, distance by road may be significantly further.