Jalna

285b Manchester Road, Burnley BB11 4HL

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6 Reviews

Care Provided by Jalna

Type of Service
Privately Owned
For a maximum of 22 Service Users

Primary Care Categories
Dementia
Older Person Care
Respite Care

Other Care Provided
Convalescent Care
Day Care
Own GP if required

Good to Know

Group/Owner
Botany House Ltd

Person in charge
Lorraine Charnock (Manager)

Local Authority / Social Services
Lancashire County Council ( click for contact details)

Admission Criteria
- Ages 65+

Room Information
- Single Rooms (18)
- Couples/Companion Rooms (2)

Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2010

Funding & Fees Guide for Jalna

Weekly Charges per Person
- Self-Funded Residential Care £625 – £675
- Self-Funded Residential Dementia Care £650 – £695
(these prices are only a guideline, please contact Jalna to find out the exact price for your requirements)

Facilities

Close to Local shops
Gardens
Minibus or other transport
Near Public Transport
Own Furniture if required
Pet Friendly (or by arrangement)
Phone Point in own room
Smoking not permitted
Stairlift
Television point in own room
Wheelchair Access

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Review from J F (Daughter of Resident) published on 31 January 2022
Submitted via Website • Report

Overall Experience

My mother lived alone and had fallen a few times; my sister and I talked about residential care. After being in the hospital, it was discussed that Mum could no longer care for herself, a place was offered at Jalna. I immediately said yes, it was close to home. After speaking to the manager, she really

put me at ease. Mum is cared for by staff who care and are always polite and talk to her as the adult she is. Nothing is a trouble to them. Because of Covid, we have been unable to visit, so I have kept in contact by phone and have been able to speak to Mum; my sister rings from Australia and has been able to talk to Mum as well. When Mum is upset, the staff ring me, and we discuss what is the problem. I have nothing but praise for the manager and all the staff; they have supported not only Mum but the family as well. Thank you so much.

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Review from Sally (Daughter of Resident) published on 3 December 2020
Submitted via Website • Report

Overall Experience

My mum arrived at Jalna in April on a discharge to assess the pathway after a three-week stay in hospital. On her first day, the staff did everything they could to ensure she settled in as quickly as possible. I was contacted about my mum's care plan and was able to discuss at length my mum's needs,

interests, dietary requirements etc. These were listened to and responded to appropriately. On the occasions, there have been concerns about mum these have been relayed to me quickly and in a professional solution-focused manner. I have been impressed with the support to change mum's GP and address issues with her medication which have been resolved and as a result, she is happier and less anxious. The staff are caring and are always available to talk on the phone. Mum has been able to enjoy a number of events e.g. tea parties and for her birthday there was a special party tea organised. Appointments with chiropodists etc have also been organised which has made mum more comfortable. Thank you.

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Review from Katy W (Daughter of Resident) published on 4 November 2020
Submitted via Website • Report

Overall Experience

My dad has been warmly welcomed by all staff members they have gone out of their way to ensure my dad is safe and well cared for. My dad has nothing but praise for all the staff. I have seen myself the genuine affection and quality care received. Nothing is too much trouble.

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Review from David P (Son-in-law of Resident) published on 28 December 2018
Submitted via Website • Report

Overall Experience

We cannot praise the staff and management of Jalna enough. Throughout our Mum's 11 months stay the staff were incredible they excelled in the way they dealt with her and us.
She was never very well during her stay but they made the last months of her life as positive as they could have been.
During

the last week of her life, her health declined dramatically but the love and devotion of the staff helped our Mum to retain her dignity to the end. They battled to keep her in the home and helped prevent her from spending her last days in a hospital miles away.
They were brilliant with us throughout and they could not do enough to help us.
We would recommend Jalna to anyone looking for a loving, caring care home for their loved ones.
Thank you very much.

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Review from Francine T (Friend of Resident) published on 25 April 2018
Submitted via Website • Report

Overall Experience

Upon every visit the home is so warm and welcoming, the proprietors are approachable, open-hearted people who "truly care" about not just the residents but family members too. Staff are very caring, prompt when needed and always go above and beyond. We actually visited on a "resident baking day" family/visitors

welcomed to join in with the fun activities and the smiles on the resident's faces were literally priceless and the laughter contagious. Jalna residential home really does personalise care, highly recommended.

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Review from Jamie G (Grandson of Resident) published on 29 May 2017
Submitted via Website • Report

Overall Experience

My grandad is in the home and it is very pleasant, he is very content and comfortable. He feels like he is at home.
Staff are very welcoming and approachable when visiting. It is all smiles. There is a large number of activities available on a day to day basis.
Overall excellent.

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Performance

Care Quality Commission (CQC) Rating

Date: 7 Jan 2021

Overall
Good

Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Jalna

What types of Care is Jalna registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Jalna provide?

Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Jalna have?

There are 18 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Jalna?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Jalna to the centre of Burnley?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Jalna

Care Provided by Jalna

Good to Know

Funding & Fees Guide for Jalna

Facilities

Jalna Reviews (6)