Aughton Park

Aughton Park Drive, Aughton, Ormskirk L39 5QE
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9.7 79 Reviews
  • Aughton Park, Ormskirk
Aughton Park is a purpose-built care facility, designed for both residential care for older people and also dementia care and is staffed by a team of highly-qualified professionals.

Residents enjoy modern, en-suite bedrooms which they are welcome to personalise, within a service that respects each individual's choice of lifestyle, hobbies and activities. They are also free to install their own telephones and WiFI is available without charge. In addition, there are two landscaped gardens, one of which is safe and suitable for people with dementia to enjoy.

Care workers are committed to getting to know each resident in order to understand their personal needs better, with a choice of areas in which to socialise or relax, including a TV lounge, tea bar, dining rooms and a conservatory.

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Care Provided by Aughton Park

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018

Funding & Fees Guide for Aughton Park

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,147 – £1,217
    • Self-Funded Residential Dementia Care £1,347 – £1,386
  • (these prices are only a guideline, please contact Aughton Park to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please avoid mealtimes
    12:30 - 13:30
    17:00 - 18:00


  • Parking

  • onsite parking


Aughton Park Reviews (79)

Total of 79, showing 1-20
9.7

Aughton Park has a Review Score of 9.7 (9.678) out of 10, based on 15 reviews in the last 2 years. Over all time Aughton Park has 79 reviews.

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Review from Jennifer M (Daughter of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Aughton Park for 9 years. I cannot praise the staff enough, in particular the 2 senior members of staff and administration. The manager deserves praise. They have been at the home throughout my mother's stay, keeping her safe during the pandemic and often going far beyond what
is required. The chaplain and his wife also do great work with the residents. I only hope the newly appointed business manager does not try to make too many changes and can maintain the wonderful staff that make this such a good home!

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Review from Judith M (Wife of Resident) published on 23 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are very kind and understanding of my husband's needs. They have a friendly approach to him and he appears to enjoy this. He is kept clean and also his room which is en suite. There are plenty of activities if he wishes to join these. The gardens are easily accessible so when the weather
is nice we can walk around. He appears happy here which is a relief to me.

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you Judith for a lovely review of our home, it's a great pleasure to look after your loved one.


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Review from Sue M (Daughter of Resident) published on 22 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend this care home for anyone who needs dementia care. Staff are lovely, very caring and responsive to any concerns raised. The accommodation is purpose-built, on occasion it looks a bit tired, but my priority is the care given which is good.

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you Sue for a lovely review of our home, it's a great pleasure to look after your loved one.


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Review from J B (Daughter of Resident) published on 17 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally, I feel that Aughton Park Care Home has been a good choice for Mum (resident since July 2021). I think it is very difficult to provide individual care to 50 residents. It did feel more personal when the Covid restrictions were in place as occupancy was 50 to 60%. The senior carers are fantastic.
Communication on illnesses, incidents etc. are clear and timely. Access to public healthcare is far superior compared to someone living alone. The activity and chaplaincy team are excellent. Any concerns are attended to. The food offering does need improvement - to make it better suited to the frail and elderly. There does seem to be a lot of food wasted. As for cleanliness and laundry, I am very satisfied. The individual rooms are good (all with ensuite) and the communal lounges and dining rooms are well-appointed. Anyone looking for a care home in the area should ask for a viewing.

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you for the kind words in your review, we will ensure this is shared on the team meetings.


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Review from William W (Son of Resident) published on 15 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring, skilled experienced and approachable in every way. Since admission, my 92-year-old mother has been looked after in a way simply impossible at home. I am so very glad we found them. The premises are welcoming and the atmosphere is positive.

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you for a lovely review of our home, the feedback will be shared across the team.


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Review from J A (Son of Resident) published on 15 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother seems to be very settled and happy at Aughton Park. She enjoys the company of other residents but is particularly appreciative of the regular activities which now seem much more settled and regular than they were perhaps 12 months ago. I think her contentment is quite dependent on the activities,
whether that is a regular quiz or crossword or 'keep fit exercises', she seems quite happy to join in most things and it makes such a difference to her day. She has also mentioned that she enjoys the food and even insisted on staying for Christmas dinner this year, which was a first! Many thanks to the wonderful staff for their continued care and kindness.

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you for a lovely review of our home, we are happy to provide the services we do at the home.


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Review from Catherine M (Daughter of Resident) published on 15 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been impressed by the kindness and the quality of care Mum receives on a daily basis from the staff. She talks highly of them and I am always greeted with warmth by staff in all roles when I visit. I am impressed by the range of activities on offer and that residents are facilitated and enabled
to arrange their own activities if they want, like watching sports together in the little lounge, or playing cards or dominoes together. There are lots of thoughtful touches which make a difference, e.g. Mum occasionally leaves her bag somewhere in the home and it’s always returned to her, without her needing to ask. The one thing that doesn’t work so well is for visitors getting into the building and leaving as we rely on staff who are doing other things, being available to open the door. Staff never complain about ‘ door duty’ but sometimes there can be a bit of a wait. I wondered how other homes manage this and if there is a way to manage it safely and more effectively.

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you Catherine for a lovely review of the care at Aughton Park.


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Review from J W (Daughter of Resident) published on 15 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A friendly, welcoming environment, well decorated (lovely over Christmas) and easy to make contact with when necessary.
Care staff are generally attentive and know the residents well. One or two are especially good and the staff member (maintenance) is lovely too.
My mum's Christmas tree battery failed
recently and the activities co-ordinator found some spare lights so the tree remained lit which was important for my mum, little touches like this make all the difference. I'm not local so it's nice and reassuring to know that people go the extra mile when I'm not there.

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thanks for a lovely review of the care provided at the home.


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Review from Nina F (Niece of Resident) published on 5 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We came to visit our aunt and were best impressed by the overall care and service offered at the home. The facilities are beautifully maintained and our aunt is very happy here. We met two members of staff on our first day of arrival. They served us food and drinks throughout the day.

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you Nina for such a lovely review of our home, I will share with the team.


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Review from Colin H (Son of Resident) published on 2 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well laid out facility with ample sized lounge, rooms, restaurant and garden along with a friendly and caring atmosphere provided by a dedicated team of staff. Our mum has been a resident since November of 2019 and from regular visits we know that she is safe and cared for.

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you Colin for such a lovely review of your experience at Aughton Park, I will share across the team.


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Review from D W (Grandson of Resident) published on 31 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Gran has been at Aughton Park Care Home for several years now. I’ve found the staff to be kind and helpful, often offering me a hot drink or food if offering one to Gran. They appear caring and considerate and genuinely want to care for and look after the residents. I’ve experience of the dementia
ward as she was moved when she developed vascular dementia and it’s secure and holds the same values and kindness.

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you David for a lovely review of your experience of our home, I will share your review with the team.


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Review from Brenda C (Sister of Resident) published on 24 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After making a difficult decision to find a care home for my sister, she has settled well. The carers, domestic staff and management are all extremely helpful and the surroundings are homely which helps residents to settle. The chaplain is extremely supportive of the residents and is available if the
family want to have a chat.

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you for a lovely review of the experience you have received at Aughton Park, I will share this with the team on site.


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Review from Nina E (Friend of Resident) published on 24 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As always my friend's care has been exceptional, the staff are kind and caring and nothing is too much trouble for them. I am so glad that my friend is in Aughton Park she could not be in a better place.

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you Nina for such a lovely review of your experience at the home.


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Review from Robert A (Son of Resident) published on 23 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

In most respects, Aughton Park is a very good care home. It has a very pleasant ambience and the facilities are excellent compared to some others I have seen. The staff are generally very friendly but there are occasions when my mother feels she is treated without due dignity in interactions with staff,
for example after calling for assistance during the night; sometimes a member of staff enters her room, asks a question and then turns their back and walks out without engaging with her and listening to what she has to say. There is a feeling that, sometimes, staff seem to be just 'going through the motions'. The quality of personal interaction could therefore be improved.

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you for your review of our services at the home, I will share your review with the whole team and address these actions, if you would like to arrange a meeting with me then please do not hesitate to contact me back.


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Review from Hayley C (Daughter of Resident) published on 23 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Aughton Park is an exceptional care home, they go above and beyond to meet my mum's needs, having worked in healthcare myself for over sixteen years I speak from experience as well when I say this is a truly outstanding home. The staff are wonderful, the atmosphere is always calm and peaceful and my
mum feels completely safe and I rest completely easy knowing she is in their care. Cannot recommend highly enough.

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you for such a lovely response, I will share across the team.


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Review from Maureen B (Sister of Resident) published on 6 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister became a resident at Aughton Park in November 2022. Since then, I have been very impressed with the way things are run there. The care and support are fantastic, and the staff are very caring. It is a very clean care home and is run professionally. The food looks very appetising with a good
selection of items. Christmas time there was organised brilliantly there, making it so nice for everyone.

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you Maureen for a lovely review of your experience at Aughton Park, I will share your review with the team on-site.


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Review from T J (Son of Resident) published on 6 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Aughton Park about 18 months. She entered in a depressed state with significant mental health issues (paranoia). With care and love from the team my mum's mental health has improved dramatically. She is settled, happy and is treated with the greatest respect by the staff. The December
program of events have been great with mum joining in with the dancing (with her walking frame given she is 96).

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you for such a lovely review of the care Mum receives in our care. We are delighted that she and all the others enjoyed the December programme of activities in the home, it was a truly amazing Christmas for all. I will share your lovely feedback with the team.


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Review from M P (Son of Resident) published on 24 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in the dementia unit since Easter this year. The care she has received has been excellent, and nothing has been too much from the carers through to management. The home has extremely high standards both in care and hygiene. Telephone calls are relayed in a highly professional manner.

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you for such a positive review of our home. I will share this with the team.


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Review from Ron W (Resident) published on 18 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

There seems to have been staff shortages recently. This has resulted in occasional failures to deliver tea breaks, seek residents' wishes re meal choices, and failure to deliver clean laundry (but only occasionally in this case). The carers on duty have continued to perform well.

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you Ron for the good feedback, we have had some difficulties during the past two years due to staffing issues, hopefully, we are in a better place now with lots of new starters.


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Review from M W (Son of Resident) published on 18 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The standard of accommodation is good and the en-suite facilities excellent. The care workers I have witnessed interacting with my relative are good and respectful. The home is clean and no unpleasant smells. The food my relative tells me is good and he is generally satisfied. The kitchen staff I have
met on visiting are pleasant. There are activities that take place. Concerning value for money, the fees are above some other local homes and this is reflected in the better accommodation. If a resident is self-funding the annual fees are significant. I have had no concerns re security. Communication from the home is satisfactory (predominantly via the admin manager). There are meetings for relatives 2-3 times a year - most at 6.30 at night - which creates issues for me as I do an 80-round-mile trip to visit.

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thanks for a lovely review of our home, I will share with the team, I have scheduled four Relative/Friends of Aughton Park meetings for 2023 and following on from our conversation in relation to afternoon meetings I have scheduled one of these to be in the afternoon, to which I have sent out to all Family and friends.


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Current Review Score: 9.7 (9.678)

Overview of Review Score

The Review Score of 9.7 (9.678) out of 10 for Aughton Park is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.678 for Aughton Park is calculated as follows: ( (126 Excellents x 5) + (40 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 174 Ratings = 4.678

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Aughton Park is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Mar 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Frequently Asked Questions about Aughton Park

What types of Care is Aughton Park registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Aughton Park provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Aughton Park have?

There are 50 Single Rooms.

What are the Facilities & Services at Aughton Park?

Own Furniture if required, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Aughton Park to the centre of Ormskirk?

1.0 mile(s) as the crow flies, distance by road may be significantly further.