Aughton Park

Aughton Park Drive, Aughton, Ormskirk L39 5QE
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9.7 79 Reviews
  • Aughton Park, Ormskirk
Aughton Park is a purpose-built care facility, designed for both residential care for older people and also dementia care and is staffed by a team of highly-qualified professionals.

Residents enjoy modern, en-suite bedrooms which they are welcome to personalise, within a service that respects each individual's choice of lifestyle, hobbies and activities. They are also free to install their own telephones and WiFI is available without charge. In addition, there are two landscaped gardens, one of which is safe and suitable for people with dementia to enjoy.

Care workers are committed to getting to know each resident in order to understand their personal needs better, with a choice of areas in which to socialise or relax, including a TV lounge, tea bar, dining rooms and a conservatory.

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Care Provided by Aughton Park

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018

Funding & Fees Guide for Aughton Park

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,147 – £1,217
    • Self-Funded Residential Dementia Care £1,347 – £1,386
  • (these prices are only a guideline, please contact Aughton Park to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please avoid mealtimes
    12:30 - 13:30
    17:00 - 18:00


  • Parking

  • onsite parking


Aughton Park Reviews (79)

Total of 79, showing 21-40
9.7

Aughton Park has a Review Score of 9.7 (9.678) out of 10, based on 15 reviews in the last 2 years. Over all time Aughton Park has 79 reviews.

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Review from Pauline M (Daughter of Resident) published on 18 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Delighted with all aspects of how my mother is looked after, by all staff. She seems very content. She enjoys the activities, particularly the musical activities. I personally find all the staff very approachable and nothing too much trouble.

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you, Pauline, for such a lovely review, I will share with the team in the home.


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Review from Janet R (Niece of Resident) published on 18 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt, aged 99, has lived at Aughton Park for almost a year and has settled well. She has lived alone for many years so having so much company has been stimulating for her. We have been very impressed with communications from the care staff, any illness, fall, medical visits reported by phone straight
away. All her relatives live some distance away and the home has been able to provide support eg for hospital checks and also arranging in-house events including eye test, hair and nail cutting. Aunt appears to enjoy most of the food and is encouraged to drink sufficient fluids. The ecumenical service on Friday is something that my aunt particularly enjoys, along with the visits from the chaplain attached to the Home. Both the care staff and the administrative staff are helpful in quickly resolving any issues.

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you Janet for a lovely review, I will share your feedback with the team.


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Review from K M (Daughter of Resident) published on 17 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has lived at MHA for just over 2 years now. We are very happy with the support and care he receives. The permanent staff are amazing and very much go the extra mile to provide the best possible care, and whilst there is inevitably some use of agency staff - it does feel like many are part of the
team and they do a great job to plug the gap. The management team are very accessible and competent and over the last year we have had conversations about dad moving from the first floor to the ground floor dementia area which in the end went very smoothly and dad was able to do a few trial days on the new floor to see how he would adjust. Medical care is second to none. Access to health care professionals is excellent - regular weekly visits from doctor/nurses ensure any infections or concerns are picked up immediately.
Things that could be improved - quality of food, entertainment is fab but they have had problems providing a full timetable and the ground floor needs an upgrade to match the first floor.

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thanks for a lovely review of Aughton Park, it's a great pleasure to have your Dad in our care, I will share the feedback with the team.


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Review from John F (Son of Resident) published on 17 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Aughton Park for five months in that time I have been impressed by the level of care that she has been given. The staff that I have met have all been professional, friendly and caring. They provide a range of activities, and services to stimulate the residents. My mum has settled
in well and is very happy there.

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thanks John for a lovely review of Aughton Park, it's a great pleasure to have your Mum in our care, I will share the feedback with the team.


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Review from Jennifer H (Niece of Resident) published on 21 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved my uncle here from a less professional and inappropriate care home in another area. I have been very satisfied with the care provided at Aughton Park and the genuine kindness shown to my uncle. It is a year now since my uncle came to live at Aughton Park and during this time the staff have worked
tirelessly to keep the residents safe in the light of the Covid virus sneaking its way in regardless of their very strict attempts to keep it out. They have provided for the residents' needs throughout and done so with cheerfulness and friendliness. Any concerns I have had about my uncle have been addressed thoroughly and resolved. Management, care staff and everyone involved at Aughton Park have always shown compassion and helped in any way they can. They are easy to talk to, down-to-earth, and knowledgeable. My uncle, only today, commented on how lovely everyone was to him and how nothing is too much trouble for any of the staff. He often mentions how good the food is too!

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you Jennifer for such a lovely review, it's a great pleasure to have your uncle in our care, he is truly a dear gentleman, and I will pass your kind thoughts onto the team.


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Review from J M (Daughter of Resident) published on 20 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was in Aughton Park for respite care for just over a month (April-May 2022). My initial interaction with the home, compared to others, was the first positive - warm, friendly, and efficient. Mum's assessment was also conducted promptly and feedback that she had been accepted was within 24 hours.
Whilst at Aughton Park Mum received excellent care and nothing was too much trouble for any of the staff. Their approach to running the home is professional, yet relaxed and flexible. Her room was comfortable and the 'wet room' style bathroom was great considering her mobility limitations. I'd just like to close by extending a big 'thank you' to the team!

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you for a lovely review, I will share this feedback with the team.


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Review from Christine W (Daughter of Resident) published on 15 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has settled well into Aughton Park and in spite of her dementia seems reasonably calm and cheerful. The care she receives is kind and encouraging ensuring that she can stay as active as possible given her condition. Activities are provided on a regular basis and mum particularly enjoys the
music therapy sessions. The accommodation is clean, bright, and airy and clothes are laundered well. The food is good and presented in the dining room. All the staff are friendly, kind and have a nice team spirit. The gardens are tended and safe for residents to enjoy. We are happy as a family that mum is receiving the best possible care.

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you, Christine, for your lovely feedback on our home, I will share your feedback with the staff at the home, Mum is a real pleasure to have in the home.


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Review from R B (Daughter of Resident) published on 14 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Aughton Park, on the dementia floor, since January 2021. Our (I speak for my sister and 2 brothers) experience of the staff there has always been great. They are polite, helpful, compassionate, and professional. The Administration Manager, in particular, is easy to contact
and very easy to approach. Mum has dementia so we rely heavily on the staff for information and updates. They are excellent at keeping us in the loop. Well done everybody.

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you for the lovely feedback of the home, I will share your lovely words of kindness with the team.


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Review from Kathy E (Daughter of Resident) published on 23 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum became a resident at Aughton Park 4 months ago and I am more than happy with the quality of care that has received since then. Mum soon settled in, which was undoubtedly due to the excellent care, friendliness, and skills demonstrated by the staff. Their knowledge of dementia is very evident
and they are committed to ensuring my mum’s dignity and well-being. Staff are all approachable, helpful, and respectful. They endeavour to answer any questions that I may have, fulfil any requests I make, and keep me fully informed as to my mum’s care. Mum frequently commends the staff, telling me how ‘lovely’ they are. They have been a great support to us as a family. Mum has particularly enjoyed the organised activities such as ‘music and rhyme’ in the garden.
The excellent leadership, management team, care staff, and all other staff contribute to providing a safe, caring and happy ‘home’ for my mum and the other residents. I cannot praise the staff highly enough!

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you, Kathy, for the lovely review of our home, here at Aughton Park we pride ourselves on the resident being at the heart of what we do, I will share this review with the team.


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Review from David A (Son of Resident) published on 10 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a really tough decision to move Dad into a care home in the midst of Covid but on reflection it was such a good move. The care home have been meticulous following the government guidelines but also tried as much as possible to work around the situation and give us as much contact as possible
suggesting social media so we could speak to Dad every day. Since the restrictions have lifted a little we are now able to visit much more frequently and have good quality time with him. Dad loves the food and gets involved in all the activities (including using the pool table) and the staff are doing everything they can to keep him mobile and active. A recent suggestion to move rooms to enable Dad to be nearer to the lift and communal rooms is a great example of the way the staff really care about the residents and want them to have the best quality of life possible. Management are really approachable and the team are so friendly and welcoming. Thanks everyone.

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you, David, for such a lovely review of our home. It's a great pleasure to have your dad living with us at Aughton Park.


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Review from Mark H (Son of Resident) published on 19 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really lovely care home, clean and tidy, and the staff know their residents and are really caring about them. There is nothing they won't do to try to help. Good use of technology so that long-distance family can see their parents.

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you for your lovely feedback of our home; I will share this with our team.


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Review from Ruth (Next of Kin) published on 21 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have always found Management and staff to be friendly, approachable and caring both on a personal basis and on the telephone. Since lockdown, we have been kept informed of our relative's progress and feel secure in the knowledge that the care and attention which we witnessed before lockdown has
continued.

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you, Ruth, for such a lovely review of your experiences at Aughton Park.


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Review from Elizabeth M (Daughter of Resident) published on 17 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother became a resident of Aughton Park at the height of the lockdown and we are extremely grateful to them for accepting her and making the whole process easy and welcoming. As a result of visiting restrictions we are unable to comment on the care home interior but we are extremely pleased and
reassured with the care that she has received. In every interaction with the staff, either at the door or over the telephone, they have all been cheerful, supportive and very helpful. They have assisted and encouraged Mum on countless occasions to keep in touch with family via telephone and video links. We have been impressed with the measures put in place for her physical safety whilst encouraging her to be more active and maintain independence. It is a great comfort to know that she is safe and well cared for.

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you, Elizabeth for such a lovely review of our home. It is with great pleasure to have your Mum with us at Aughton Park.


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Review from Pauline W (Niece of Resident) published on 17 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my date for review states June 2020, my uncle has been a resident at Aughton Park for over two years.
From the moment we went to look around the home I felt it was a place of safety, calm and respect for residents.
My uncle has mainly been confined to bed over the last 12 months and the care
he has received has been second to none.
Every member of staff that I have encountered have been so caring, attentive and very professional in everything they do.
They care for my uncle with respect and dignity and also humour which is much needed when he sometimes gets down.
The interactions have been even more important during the pandemic when we have been unable to visit.
The way the home has dealt with the pandemic has been amazing, keeping residents safe has been at the heart of all they do and the home is always clean and a welcoming environment. I thank the staff for all they do for my uncle.

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Many thanks for your review, Pauline. It's a great pleasure to look after your uncle.


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Review from Anne W (Daughter of Resident) published on 17 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During these unprecedented times, and being unable to visit Mum, it has been most reassuring to know that the level of care she is receiving at Aughton Park, is second to none. Mum has been kept safe and importantly happy, despite all the challenges faced by the staff and Mum speaks very highly of
the team looking after her.

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you so much, Anne, for a lovely review of Aughton Park. It is a great pleasure to have your Mum in our care, these times have been exceptionally difficult but we have maintained a home free of COVID, for which I am exceptionally proud of the whole team.


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Review from Andrew (Nephew of Resident) published on 17 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an excellent home, well designed, spacious, bright and clean. The staff are friendly and caring and there is a good programme of activities to keep residents occupied during the day. Aughton Park is well managed and this has been particularly evident as the home has responded well to the Covid-19
crisis.

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you so much for such a lovely review of Aughton Park, we have worked very hard to keep our home COVID-free. It's a great pleasure to have your Aunt as a resident here with us.


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Review from Julie B (Daughter of Resident) published on 17 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Aughton Park Care Home is the only home that I would have felt comfortable about leaving my dad in. The staff are exceptional, in every way. I can talk about the care given and upcoming treatments, with confidence, to any member of the team, or management.
The activities are individualised, and those
who wish to participate get a lot of pleasure from them. There is a gentlemen's club, which helps the male residents keep their identities going.
Each room has an ensuite wet room, recently refurbished with lovely white and grey tiles with a splash of glitter. This to me was extremely important, not only for his dignity but also for my dad's health, as infection is far less easily transmitted from one resident to another. I can't thank them enough for their care and compassion during the lockdown, not only towards my dad but also to me. They have helped to make this horrid time, somewhat bearable.

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you so much, Julie, for your lovely review of our home.


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Review from Andrew H (Son of Resident) published on 17 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Aughton Park is a well-run, well-staffed, friendly home, where many of the staff have been there years, and they use very few temp staff. This may be one reason why they have managed to keep COVID from spreading in the home.
They were one of the few places willing to accept my mum, who had dementia
but was fit and didn't want to go in a home, so high escape risk! They soon made her feel safe, relaxed and at home.

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you, Andrew, for such a lovely review of Aughton Park. We are so proud to say we have kept our home COVID-free in these precedented times we are living at the moment. It's a great pleasure to have to your mum in our care.


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Review from S J (Sister-in-law of Resident) published on 13 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law has been in Aughton Park for 7 months now. From her first assessment contact, through to admission, and those first months of her living at Aughton Park, she has been treated with care, respect and dignity. The staff create a happy, welcoming environment for family and visitors and
are able to chat about our loved one's needs etc anytime. We feel confident that she is being well cared for and is shown not just care but also affection by all staff. Her brother and I have no reservations in recommending Aughton Park.

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Review from Irene K (Sister of Resident) published on 23 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Satisfied overall. Seems happy and settled.
Condition improved greatly following admission 3 and a half years ago, but now deteriorating.

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Current Review Score: 9.7 (9.678)

Overview of Review Score

The Review Score of 9.7 (9.678) out of 10 for Aughton Park is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.678 for Aughton Park is calculated as follows: ( (126 Excellents x 5) + (40 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 174 Ratings = 4.678

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Aughton Park is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Mar 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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