Aughton Park

Aughton Park Drive, Aughton, Ormskirk L39 5QE
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9.7 79 Reviews
  • Aughton Park, Ormskirk
Aughton Park is a purpose-built care facility, designed for both residential care for older people and also dementia care and is staffed by a team of highly-qualified professionals.

Residents enjoy modern, en-suite bedrooms which they are welcome to personalise, within a service that respects each individual's choice of lifestyle, hobbies and activities. They are also free to install their own telephones and WiFI is available without charge. In addition, there are two landscaped gardens, one of which is safe and suitable for people with dementia to enjoy.

Care workers are committed to getting to know each resident in order to understand their personal needs better, with a choice of areas in which to socialise or relax, including a TV lounge, tea bar, dining rooms and a conservatory.

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Care Provided by Aughton Park

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018

Funding & Fees Guide for Aughton Park

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,147 – £1,217
    • Self-Funded Residential Dementia Care £1,347 – £1,386
  • (these prices are only a guideline, please contact Aughton Park to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please avoid mealtimes
    12:30 - 13:30
    17:00 - 18:00


  • Parking

  • onsite parking


Aughton Park Reviews (79)

Total of 79, showing 41-60
9.7

Aughton Park has a Review Score of 9.7 (9.678) out of 10, based on 15 reviews in the last 2 years. Over all time Aughton Park has 79 reviews.

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Review from Katrina P (Daughter of Resident) published on 14 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having viewed several care homes, looking for a dementia unit suitable for my mum, I was concerned that I might not find somewhere suitable until I arrived at Aughton Park. Having been let in and greeted, offered a beverage, I sat down with a smile on my face. This was it, HOME. Obviously, I was shown
around with everything being just what I'd hoped to find for mum, and for myself and my family - Instant relief!

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you, Katrina, for such a lovely comment about our Home. It's always a great pleasure to see you at Aughton Park.


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Review from Carl P (Son-in-law of Resident) published on 14 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Instantly felt at home and knew it was the right place for my mother-in-law.

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you for your comments about Aughton Park, we pride ourselves in making our care home ''Home from Home''.


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Review from Eric G (Son of Resident) published on 28 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Before submitting my review, I read other people's reviews about Aughton Park and thought the reviews say everything I would have liked to say about the care home. It's lovely, just what I wanted for my special mum, simply the best and the staff are amazingly understanding to my mum's needs and foibles.
Who wouldn't want the best for their mum! She was ill at home and the family decision was taken, a period of respite was needed. After a month of respite, mum continued to decline mentally and physically, it was the toughest decision of all to take, to make it permanent.


I'm extremely grateful to the manager, the administrators, the Redcliffe wing carers and residential carers, their actions have demonstrated their compassionate management. I am confident I can trust them with mum's care.
Mum is very happy living there, she praises the staff endlessly, nothing is too much trouble for them, they are always very welcoming to visitors.


Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Many thanks Eric for your lovely review of Aughton Park, I will ensure this lovely review is shared with all the team here.


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Review from Beryl (Daughter of Resident) published on 8 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little mum gets the best care in the world, I know when I leave her she is going to be well looked after.
The staff are lovely and go out of their way to make us feel at home, we even had lunch with mum, we so enjoyed it. I am only just getting to know the names of some staff, but one particular
member of male staff is lovely, as are all of them. But whatever uniform he has on he is lovely, always pleasant to my mum, she loves it there as I do. Keep up the good work and give the staff a pay rise, god knows they deserve every penny.

Reply from Louise Culshaw, Administration Manager at Aughton Park

Hi Beryl, thank you so much for your review of Aughton Park. It is a pleasure to have your mum stay with us. We really appreciate the feedback and will share it amongst the team.


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Review from Judith H (Daughter of Resident) published on 26 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff would not be able to cope on her own. They are always on hand to help in any way. They go out of their way to be helpful. She is kept clean and tidy at all times and is helped with any problems she may have. Her room is always kept neat and tidy. Nothing is too much trouble for them.

Reply from Louise Culshaw, Administration Manager at Aughton Park

Thanks for your review Judith. Your mum is the loveliest lady and it is a privilege to care for her. Her cheery face brightens up our day.


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Review from Susan W (Daughter of Resident) published on 6 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely quiet location, home well kept clean at all times. Staff are all super helpful and very supportive of residents and their families. Staff always ready to offer assistance and answer queries and help whenever possible. Can't fault the staff at all, both day and night staff. Always made to feel
welcome. Mum had respite care and would definitely recommend this home, changed my view on the whole care system.

Reply from Louise Culshaw, Administration Manager at Aughton Park

Thank you so much for your lovely comments. It is an absolute pleasure having your mum stay with us. It is a lovely thing to hear that we have changed your view of the care system.


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Review from Fiona C (Daughter of Resident) published on 17 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Aughton Park are amazing, they are all so dedicated and caring for all the residents. There is a lovely family atmosphere the moment you step in and the staff are always helpful and smiling. The management is fantastic at answering any questions and are so reassuring at what can be a very
difficult and emotional time for relatives. I am so grateful that my mum is being cared for at Aughton Park and I know she is in the best possible hands. I strongly recommend Aughton Park Care Home and feel confident that this is a care home in every sense of the word.

Reply from Louise Culshaw, Administration Manager at Aughton Park

Thank you for your lovely words. It is an absolute pleasure having your mum stay with us. We hope she is with us for a very long time.


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Review from Ron M (Son of Resident) published on 7 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having lived in only two properties for the past sixty-eight years, it was of course extremely difficult for Mum to give up her independence but her deteriorating health meant that she was no longer able to look after herself or be looked after, in her own place.
The decision was taken, reluctantly,
that she should move in to care. I had taken Mum around all of the Care Homes in the Ormskirk/Maghull area some time ago, when she was still able to get about and her choice had been Aughton Park because of the caring and friendly staff, it was clean and she believed that she would be safe there.
When she had to be discharged in to care from the hospital, the staff at Aughton Park helped tremendously to get her settled in and comfortable, quickly.
Although due to further deterioration in her medical condition, she did not stay at Aughton Park as long as we had hoped, the family are very grateful to all at Aughton Park for the first class care they provided to her.

Reply from Wayne Jones, Home Manager at Aughton Park

Thankyou for your kind words Ron, it was our pleasure to have looked after and cared for mum. I will pass your comments onto the staff team.


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Review from Peter N (Brother-in-law of Resident) published on 19 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is light, bright, clean, comfortable and most important, cheerful with a homely atmosphere.
We have been visitors to the home (remember this is what it is for all living here) for over six years, to the dementia unit.
The staff have all the special qualities to care for our loved ones at
the most difficult and vulnerable time in their lives.
They have empathy, care, understanding, patience, hard work ethic, commitment and big hearts.
This allows us and many many more relatives to have complete peace of mind when we head home after our visits.
Thank you to all staff at MHA.

Reply from Wayne Jones, Home Manager at Aughton Park

Thank you so much for your kind review, Peter. We pride ourselves on the care and compassion our staff show and provide. I will pass on your kind and sincere comments.


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Review from Sandra W (Daughter of Resident) published on 18 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent the last 18 months of her life at Aughton Park. She was originally only there for respite, but after 3 weeks she asked if she could stay. She said she felt safe there. The staff are professional, caring and compassionate. They always made time to chat to mum and she considered them not
only her carers but her friends. When Mum passed away, the family were overwhelmed by the kindness shown to them from all the staff. We would recommend Aughton Park.

Reply from Wayne Jones, Home Manager at Aughton Park

Thankyou for your review Sandra. Your mum is missed very much by the staff who cared for her, her name is still mentioned a lot between staff and residents. I will pass your kind comments onto the staff team here at Aughton Park


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Review from Paula S (Daughter of Resident) published on 18 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum stayed at Aughton Park for nearly 2 years and then moved to another home so that she could be nearer to family. Whilst at Aughton Park we found the staff to be very caring and attentive but felt that more needed to be done in the way of activities.

Reply from Wayne Jones, Home Manager at Aughton Park

Hi Paula, thank you for your review. I am sorry that you felt the activities were poor here at Aughton, as you were aware, we have been without an activity coordinator for 3 months, but now we have a new activity coordinator who is very passionate and has lots of new ideas.


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Review from Des (Husband of Resident) published on 18 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in the care of Aughton Park some 16 months now with Dementia. My wife is content and is receiving first-class care from caring, knowable, staff who are courteous, with a pleasant disposition, projecting a happy persona. The facilities are excellent, an extensive refurbishment is in
progress, the first impressions are very impressive. Aughton Park has recently recruited an activities co-ordinator, a young lady who is making a very good start. I will sign off by wishing all at Aughton Park continued success and thank Aughton Park for the good work and the caring commitment seen daily.

Reply from Wayne Jones, Home Manager at Aughton Park

Thankyou so much for your kind review Des. Its always good to get the kind comments which I will pass onto the staff team here. Thank you also for the help you and your daughter have given to Aughton Park with fundraising, Christmas etc. It really is appreciated, and we pride ourselves on giving good quality care to all are residents


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Review from Faith B (Daughter of Resident) published on 18 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Father has been a resident at Aughton Park for 15 months and has been cared for by the most wonderful staff. As with any family, the decision to place him in care was not taken lightly and a great deal of thought and research went into it. My first impression was how the staff showed genuine respect
and consideration, not only to the physical but psychological well-being of the residents. All the staff are caring and nothing is ever too much trouble for them which is why I know my Father could not be in a better safer environment.

Reply from Wayne Jones, Home Manager at Aughton Park

Thank you for your review Faith, as you know Dad doesn't join in the activities, but does see our chaplain regularly and has 1-1 session with the activity coordinator. Until a few months ago, dad joined in scrabble and read his poetry. I will pass on your kind comments to the staff.


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Review from Anne H (Daughter of Resident) published on 18 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Every day I give thanks that we found a place for mum at Aughton Park care home. Having had personal experience of three others in the area (through other relatives) I can say without hesitation that Aughton Park is in a class of its own. Extremely high standards of care and compassion (so important)
are provided by a stable team of experienced staff who work together as one big family. Managers and staff always make time to chat with relatives as well as residents. Whatever time of day you visit, you will find plenty of staff on duty, mingling with residents, dedicated to giving companionship and kindness to those in their care.

Reply from Wayne Jones, Home Manager at Aughton Park

Thankyou so much for your kind comments Anne. Its one thing we pride ourselves on here at Aughton to ensure we provide the best care, both physically and emotionally. Thankyou also for the help and support both you and dad give us at Aughton Park through fundraising, volunteering etc. we appreciate this very much


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Review from Kenny N (Son of Resident) published on 13 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The facilities and rooms at Aughton Park are good, the ability to walk outside in a secure and safe environment is comforting. It gives a sense of freedom to the residents and the opportunity for family and friends to visit in pleasant surroundings. The most important part of life in Aughton Park is
the quality of the staff, there is a real feel of caring and professionalism. Their patience with residents in difficult circumstances is very reassuring. My Mum is a resident in the Dementia Unit and my family cannot speak highly enough of the home.

Reply from Wayne Jones, Manager at Aughton Park

Thank you Kenny, We are very proud of the quality of care our team and their commitment to the residents we support. I will ensure your comments are shared amongst the team.


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Review from Pamela B (Daughter of Resident) published on 13 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent the last 6 months of her life at Aughton Park and she could not have received better care. The rooms are pleasant and private (and currently being upgraded), the atmosphere quiet and restful, and the staff genuinely caring, helpful and eager to do whatever was necessary to ensure Mum's
needs were met. When she passed away, we were overwhelmed by the kindness and consideration shown, not only to Mum, but to myself and my sister as well. I would recommend Aughton Park unreservedly.

Reply from Wayne Jones, Manager at Aughton Park

Thank you so much for your kind words, I will ensure these are shared amongst the team at Aughton. It was our priviledge to care for mum in her final months.


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Review from Paul W (Husband of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't fault the staff. Took great care of my wife from day one - great bunch of people.

Reply from Natalie Ward, Area Support Manager at Aughton Park

Thank you so much for your review. I'm aware that your wife recently moved into a nursing home which is always heartbreaking for staff as Aughton Park is sadly not nursing. Speaking with the staff at Aughton Park, I can see that your wife was much loved and I know the staff miss her dearly. I'm really happy to hear you are still keeping in touch with this home. I will ensure this review is shared with all the staff.


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Review from Stanley W (Son-in-law of Resident) published on 23 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very pleasant care home with good staff and excellent catering facilities.

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Review from Susan W (Daughter of Resident) published on 30 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has been in the care home now for just 8 months. He has settled in as well as can be expected, the staff have been very good getting him into a new routine. Life is very difficult as dad was always an out and about person but during the summer he was able to enjoy the outside space in the lovely
gardens.
The staff have all been very professional and supportive as he needs have become greater. We have no issues with the care being given and have always been kept updated with any concerns.

Reply from Wayne Jones, Manager at Aughton Park

Thank you for kind comments, Susan.


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Review from Linda S (Daughter of Resident) published on 28 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident in the dementia wing of Aughton Park home near Ormskirk since January 2017. I am so happy that we have found such a lovely, homely place for him to live. I visit my dad 2 or 3 times a week and he is always clean, well fed and comfortable. The atmosphere is homely and the
staff are lovely and very attentive. I have only praise for the staff and facilities at Aughton Park.

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Current Review Score: 9.7 (9.678)

Overview of Review Score

The Review Score of 9.7 (9.678) out of 10 for Aughton Park is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.678 for Aughton Park is calculated as follows: ( (126 Excellents x 5) + (40 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 174 Ratings = 4.678

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Aughton Park is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Mar 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (8)

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