Aughton Park

Aughton Park Drive, Aughton, Ormskirk L39 5QE
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9.7 79 Reviews
  • Aughton Park, Ormskirk
Aughton Park is a purpose-built care facility, designed for both residential care for older people and also dementia care and is staffed by a team of highly-qualified professionals.

Residents enjoy modern, en-suite bedrooms which they are welcome to personalise, within a service that respects each individual's choice of lifestyle, hobbies and activities. They are also free to install their own telephones and WiFI is available without charge. In addition, there are two landscaped gardens, one of which is safe and suitable for people with dementia to enjoy.

Care workers are committed to getting to know each resident in order to understand their personal needs better, with a choice of areas in which to socialise or relax, including a TV lounge, tea bar, dining rooms and a conservatory.

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Care Provided by Aughton Park

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018

Funding & Fees Guide for Aughton Park

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,147 – £1,217
    • Self-Funded Residential Dementia Care £1,347 – £1,386
  • (these prices are only a guideline, please contact Aughton Park to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please avoid mealtimes
    12:30 - 13:30
    17:00 - 18:00


  • Parking

  • onsite parking


Aughton Park Reviews (79)

Total of 79, showing 61-79
9.7

Aughton Park has a Review Score of 9.7 (9.678) out of 10, based on 15 reviews in the last 2 years. Over all time Aughton Park has 79 reviews.

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Review from K G (Daughter of Resident) published on 1 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been very happy at Aughton Park. I could not fault the home if I tried. Exceptional care, fantastic food and lovely, caring, helpful staff. I would recommend this care home without a doubt.

Reply from Wayne Jones, Manager at Aughton Park

Thank you so much for your comments. We are always aiming to provide an excellent service to the individuals we support and with your comments, we know we are heading in the right direction.


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Review from Debby H (Granddaughter of Resident) published on 24 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nana lived here for just over 2 years until her death in July. The staff were fantatsic!! They cared for her as they would their own family member. The surroundings are lovely and the downstairs dining room and lobby very welcoming as are the upstairs lounges.


The bedrooms are adequate. The ensuites

are lovely but the bedrooms seem very dark and aren't well lit. Apart from that, we cannot praise the staff more highly for the care they gave nana - especially over the last 4 weeks of her life. We would recommend Aughton Park.

Reply from Wayne Jones, Manager at Aughton Park

Thankyou very much for your kind comments, we are going through a refurbishment programme later this year, which will include residents bedrooms, which hopefully will rectify the lighting issue.


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Review from Clare M (Daughter of Resident) published on 8 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has recently passed away after spending two years and three months at Aughton Park. I can't praise them enough for the loving care and attention she received. In her last weeks, she was treated with such loving care and dignity.
All the staff are outstanding. I always felt confident for my
mum's welfare.

Reply from Wayne Jones, Manager at Aughton Park

It was a privilege to care for mum in the time she was here at Aughton Park and to support her and yourself in her last days. We are very lucky to have such a dedicated caring team.


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Review from Alwyn O (Resident) assisted by family/friend published on 5 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like it here all the people are very nice. I love the food it is all very good. My room is very nice and I have made lots of friends. I enjoy the activities and try to join in all of them. My family can visit whenever they like and are always made welcome.

Reply from Wayne Jones, Manager at Aughton Park

Thank you for your comments. We are happy to hear that mum has settled in well to life at Aughton Park. We always aim to provide a welcoming atmosphere.


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Review from Robert Brian S (Husband of Resident) published on 17 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to my wife's mental health there was a short time need for her to have some respite and also allow me to have some rest in the process. The accommodation and environment at Aughton Park provided this in an excellent way supported by most excellent staff giving me a peace of mind whilst she was there.
Our grateful thanks to all at Aughton Park at this very difficult time in our 53 years of marriage.

Reply from Wayne Jones, Manager at Aughton Park

Thank you, I am glad that you both had the rest you needed, and that you are both now home together. We look forward to seeing you both here at Aughton Park for a sing song in the near future.


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Review from Alison A (Daughter of Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

If you are looking for a care home for a loved one then look no further. My mother received the best care here. Everything was perfect and there was no hesitation in offering this. The home kept me informed of her condition and I actually felt part of a team! All staff were, caring, friendly and attentive.
I was able to visit anytime and my mind was at peace knowing how well she was being cared for. No negatives at all.

Reply from Wayne Jones, Home manager at Aughton Park

Dear Alison, it was our privilege to care for mum, as it is for every one of our residents. We endeavour to ensure that all relatives are kept informed and updated on a regular basis and that you are made to feel as part of the Aughton Park family and I'm glad you felt this. Please don't be a stranger.


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Review from John Lawrence A (Brother of Resident) published on 2 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has only been in Aughton Park for four weeks but in that short time my sister tells me that she has no worries or complaints and is settling down nicely in Aughton Park care facility.

Reply from Wayne Jones, Home Manager at Aughton Park

Hi John, Thankyou for your comments, our aim is to make all new residents feel at home and help settle from their first day.


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Review from C C (Daughter of Resident) published on 20 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am delighted with the consistent excellent care of my mother. I am kept fully informed of her welfare and am happy to be contacted if needs arise. I live locally and am able to visit frequently. I always arrive with a cheery welcome and I am fully aware of the warm and caring Christian atmosphere
that prevails. Thank you to a brilliant staff.

Reply from Wayne Jones, Manager at Aughton Park

Thank you for your kind words, we do our best to make everyone feel welcome here at Aughton. I am proud of the care our team not only provide for the residents we support, but for those like yourself who visit.


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Review from Christine W (Daughter of Resident) published on 4 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent the final 9 months of his life at Aughton Park and the care that he received during that time was outstanding. He was not always the easiest resident and his health was steadily declining but the staff always showed him friendship, respect, love and care - which made his increasing dependence
more bearable. We were always kept up to date with his health and treatment and warmly welcomed on our visits. I would recommend Aughton Park as a caring, Christian home.

Reply from Wayne Jones, Manager at Aughton Park

Thankyou for your kind comments Christine, it was a priviledge to support Dad in his final months. We pride ourselves on being the best we can be, and comments like this shows us we are going in the right direction.


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Review from J H (Regular Volunteer) published on 31 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a volunteer overlooking home, everything possible is done to satisfy residents needs and wellbeing. Some staff go beyond the call of duty. One resident's daughter is getting married too far away for her to attend. Buttonholes were brought for her and her friends. The music from the wedding was played
to them and champagne glasses with soft drink given to toast the couple and cakes provided.

Reply from Wayne Jones, Home Manager at Aughton Park

Hi Joan,
Thankyou for your kind comments.


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Review from Jackie J (Daughter of Resident) published on 25 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was welcomed into the home in July and we have only very positive comments to make on the experience to date. The manager, staff and volunteers have worked extremely hard to appropriately assess mum's needs, meet them, and support her effectively into integrating into the care environment/care
community. Mum is on a difficult journey in terms of vascular dementia and other health concerns. We have cared for her exclusively for the past 3 years. We are very confident she is now in a place where her needs can be fully met.

Reply from Wayne Jones, Home Manager at Aughton Park

Hi Jackie, Thankyou for your kind comments. We endeavour to do our best here at Aughton, and through working together we can make the care we provide more person centred for individuals like mum, which hopefully makes the transition easier.


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Review from J T (Regular Volunteer) published on 18 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience is good as a volunteer. I have become one after my mother died in the home where she was very happy cared for and treated with love and respect. The staff are very professional and as a volunteer have made me very welcome and it's a pleasure to go and be with the ladies each week.

Reply from Wayne Jones, Home Manager at Aughton Park

Thank you for your kind comments Janet, and we value the help and support you offer both to our residents and staff alike.


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Review from Tracey H (Daughter of Resident) published on 12 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came into your care on 6 June '16 from a rest home. I and all my family are absolutely delighted with the level of care, but more particularly the kindness showed to my father. Nothing is too much trouble. He is now 96 and has always been a legendary good eater but recently has been off
his food. If he hasn't fancied his dinner they have made him a sandwich instead. They are all so very tolerant of Dad. He isn't the easiest man in the world! The daily entertainment is also excellent and well thought out. I haven't named individual staff because they are all brilliant and a real credit to you. Thank you.

Reply from Wayne Jones, Home Manager at Aughton Park

Hi Tracey, Thank you so much for your comments. We strive to be the best we can. We have a fantastic team here at Aughton Park and we are pleased to hear you and dad are happy with the support he's getting.


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Review from Irene A (Daughter of Resident) published on 26 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for approximately six years and the care of all the staff has been exceptional. I would highly recommend Aughton Park to anyone looking for a care home. My mother is now 100 years old and the staff, the caring atmosphere and environment has enhanced her well-being. Well
done Aughton Park and Thank you.

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Review from Walter B (Friend of Resident) published on 16 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I visited a friend recently accepted into your care. We were delighted with the whole place, not least our friend's room and furnishings, with the staff members we met, and every visible aspect of the home.

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Review from M R (Son of Resident) published on 14 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy with care and attention provided. All staff seem happy and friendly and attentive towards my mother.

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Review from Tracy B (Friend of Resident) published on 14 December 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Aughton Park is a very nice well run care home. The staff are always friendly, helpful and knowledgeable about the residents needs and they genuinely seem to care. The home itself is always clean and tidy and well maintained. There is an ongoing programme of activities and there are also quiet areas
to sit in for those wishing to not take part. The residents themselves always look clean and well cared for and the atmosphere in the home is always cheerful and up beat. I visit many care homes as part of my job and find Aughton Park to be one of the best. I would be happy for one of my relatives to live there.

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Review from Helen (Daughter of Resident) published on 26 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Aughton Park is a care home in the true sense of the word care. The staff really care for the residents. This is evidenced in the respect, kindness, patience and dedication they show. My father has now been living at Aughton Park for three years and I have been so impressed with the care he has received.
I have never had cause to worry about him. I can't recommend Aughton Park highly enough.

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Review from Phiip G (Son of Resident) published on 26 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been resident in Aughton Park since April 2011 and throughout that time has received care of the highest quality. From the home manager to the senior carers to the most junior member of staff that I have met there is a continuity of standard. My mother is content and extremely appreciative
of all that is done for her. We as a family are convinced that she would no longer be with us but for the efforts of all at the home to not only care for her but also make her feel valued and part of their "family".

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Current Review Score: 9.7 (9.678)

Overview of Review Score

The Review Score of 9.7 (9.678) out of 10 for Aughton Park is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.678 for Aughton Park is calculated as follows: ( (126 Excellents x 5) + (40 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 174 Ratings = 4.678

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Aughton Park is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Mar 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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