For anyone part or fully funded by the local authority, there is a third party top up fee required.
During the current COVID-19 Crisis, visiting is limited to exceptional circumstances, however, Kepplegate House have got their very own virtual visiting lounge which is helping keep Kepplegate's family and their relatives connected. The home also use other innovative ways to keep people connected.
Kepplegate offer on-site parking to the side of the building but off-site parking is available at the front of the building.
Over all time Kepplegate House has 9 reviews.
Review from P J (Daughter of Resident) published on 14 September 2021
Submitted via Postal Card •
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Reply from Adam Purnell, Registered Manager at Kepplegate House
Thank you so much for your kind words. We hope we can continue to meet your expectations.
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Review from V S (Daughter of Resident) published on 17 August 2021
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Reply from Adam Purnell, Registered Manager at Kepplegate House
Hi, thank you so much for your kind words. We're really happy that your mum and yourself are pleased with Kepplegate. I'm sure the team will love to hear this as well, they all work incredibly hard! Thank you again.
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Review from Sheila W (Daughter of Resident) published on 5 August 2021
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Reply from Adam Purnell, Registered Manager at Kepplegate House
Thank you for your kind words. We will always endeavour to help make navigating this part of life easier for both your loved one and yourselves. Take care.
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Review from M J (Daughter of Resident) published on 3 August 2021
Submitted via Postal Card •
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Reply from Adam Purnell, Registered Manager at Kepplegate House
Thank you so much for your lovely review. We are so glad your mum has settled with us so well.
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Review from Lyn H (Daughter of Resident) published on 29 July 2021
Submitted via Postal Card •
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Reply from Adam Purnell, Registered Lead at Kepplegate House
Hi, thank you so much for your review. It means a lot to us. It's also reassuring that we have a good reputation. More importantly, we're glad your mum has settled well with us and we're happy that we can keep you connected as much as possible. Once restrictions ease further, we can get back to having our proper family parties and get togethers and we can't wait for you to experience them.
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Review from Michael J (Friend of Resident) published on 5 March 2021
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Reply from Adam Purnell, Care Quality Lead at Kepplegate House
Hi,
Thank you so much for taking the time to leave us a review. We're glad your friend is enjoying and benefitting greatly from living at Kepplegate.
Adam
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Review from Dorothy B (Daughter of Resident) published on 6 October 2020
Submitted via Website •
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Reply from Karen Shaw, Registered Manager at Kepplegate House
Thank you for your kind words, our thoughts are with you. Always here if you need us.
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Review from Shelley A (Daughter of Resident) published on 22 May 2020
Submitted via Website •
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Reply from Pauline Howarth, Business Administrator at Kepplegate House
Thank you for your kind comments. We were so pleased your mum settled in very quickly and she's been a welcome addition to the care home with her big smile!
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Review from David D (Brother of Resident) published on 20 May 2020
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Reply from Pauline Howarth, Business Administrator at Kepplegate House
Thank you for your kind comments and your brother will be sorely missed.
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Date: 4 Apr 2018
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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