No visiting restrictions in place
Ample parking and also a resident drop off zone.
Lakeview Lodge has a Review Score of 9.4 (9.433) out of 10, based on 6 reviews in the last 2 years. Over all time Lakeview Lodge has 40 reviews.
Review from D L (Grandson of Resident) published on 5 March 2025
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Review from D G (Relative of Resident) published on 26 February 2025
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Review from Lesley W (Daughter of Resident) published on 13 February 2025
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Review from Laura T (Wife of Resident) published on 11 April 2024
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Review from Christine R (Daughter of Resident) published on 10 April 2024
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Review from T W (Daughter of Resident) published on 18 May 2023
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Review from Ann T (Daughter of Resident) published on 19 July 2022
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Review from G F (Daughter of Resident) published on 15 July 2022
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Review from Laura B (Granddaughter of Resident) published on 26 May 2022
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Review from Carol K (Daughter of Resident) published on 23 March 2022
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Review from Blu T (Daughter of Resident) published on 15 October 2021
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Review from Andy H (Great-Nephew of Resident) published on 12 October 2021
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As visitors, we have always been well received by the staff and our visits have been well-coordinated,
Just recently my aunt celebrated her 99th Birthday and we were able to visit to pass on the well wishes of friends and family. The home really went above and beyond on the day to make her feel special and she said she “felt like a queen!” Her day consisted of music and dancing and the home even made a birthday cake with her picture on. Our auntie was made to feel so special and she had a fabulous time.
The staff are always friendly and obviously care so much about all the residents. The atmosphere in the home is always happy and I would recommend Lakeview to all.
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Review from Peter F (Son of Resident) published on 25 June 2021
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Review from Graham Y (Son of Resident) published on 23 June 2021
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Review from Chris D (Niece of Resident) published on 23 June 2021
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Review from Lynn G (Daughter of Resident) published on 21 June 2021
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Review from Christine H (Daughter of Resident) published on 5 May 2021
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Review from Susan M (Daughter of Resident) published on 12 February 2021
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Review from Bill W (Husband of Resident) published on 12 February 2021
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Review from Bernard G (Husband of Resident) published on 1 February 2021
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The Review Score of 9.4 (9.433) out of 10 for Lakeview Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.833 for Lakeview Lodge is calculated as follows: ( (60 Excellents x 5) + (12 Goods x 4) ) ÷ 72 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.6 Points relating to the number of positive Reviews for Lakeview Lodge is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 6 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 25 Feb 2020
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Recipient:
Lakeview Rest Homes Ltd
Date: Thursday 20 Jun 2019 More details
Recipient:
Lakeview Rest Homes Ltd
Date: Thursday 20 Jun 2019 More details
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Job Title: Registered Manager
Joined: 2021
Kristina has been working for Lakeview Rest Homes since August 2021. Prior to this, Kristina was a Registered Manager for a residential home in the south of the country. Kristina has extensive experience working in both residential and dementia settings and is passionate about person-centred care.