Lakeview Lodge

10-12 Lake Road, Fairhaven, Lytham St Annes FY8 1BE
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9.4 40 Reviews
  • Lakeview Lodge, Lytham St Annes
Lakeview Lodge has recently been redesigned as a home providing skilled Dementia care offering person-centred care for people with the condition. The home is based close to Fairhaven Lake, with its wildfowl habitat, boating, bowling green and lawn tennis courts.

The home is ideally located for the village of Ansdell and is a short stroll to the local shops, cafes and railway station.

Lakeview Lodge benefits from a team of caring staff, trained to a professional standard and providing a high standard of care.

Lakeview Lodge has purpose considered décor, textures, music and lighting and an Activity Coordinator who provides daily meaningful and relevant activities.

In September, it’s sensory garden will open where purpose-built designed features will include a colourful circular path, sights and smells which evoke memories of the past, skilled lighting, textures, colours and music to enhance the sensory experience. Bus stops and benches will encourage reminiscence and outdoor activities aimed to improve the quality of life for residents.

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Care Provided by Lakeview Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • For a maximum of 29 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Gina Pownall (Operations Manager)
  • Admission Criteria
    • We welcome all funding streams
    • Ages 65+
  • Room Information
    • Single Rooms (29)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018

Funding & Fees Guide for Lakeview Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care £900 – £900
    • RESPITE Self-Funded Residential Dementia Care £900 – £900
  • (these prices are only a guideline, please contact Lakeview Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No visiting restrictions in place


  • Parking

  • Ample parking and also a resident drop off zone.


Lakeview Lodge Reviews (40)

Total of 40, showing 21-40
9.4

Lakeview Lodge has a Review Score of 9.4 (9.433) out of 10, based on 6 reviews in the last 2 years. Over all time Lakeview Lodge has 40 reviews.

Overall Experience

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34

Review from Judith S (Daughter of Resident) published on 6 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we had to take the difficult decision in early 2019 for Mum to become a permanent resident of Lakeview after spending respite care there on a few occasions. We have never looked back, knowing we have done the right thing to enable her to enjoy the next chapter in her life. The staff are
fantastic, the food excellent, Mum's care is perfect and she enjoys all activities, especially music which brings her so much joy. Thank you, Lakeview and especially during the difficult Covid-19 situation. We would highly recommend your care home to others.

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Review from Hayley T (Granddaughter of Resident) published on 4 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are really happy with Lakeview Lodge, it was a very hard decision to make to move my nana here in January, (previously she lived with myself and my mum). Nana first went in for 3 weeks respite but once we saw how well she settled, as a family we decided it was the right time to make things more permanent.
Unfortunately not long after, lockdown happened, which meant we couldn’t visit her, which was hard for us and Nana and between me, mum and my other sisters we tried to see her at least every other day to help her adjust. The care the staff have shown her and us throughout the coronavirus has been brilliant, we are kept fully updated at all times either by phone or email. Nothing is too much trouble when you ring to see how she is and staff even arranged a video chat for us. We love the FaceBook updates and photos where we can see all the fabulous activities you do and see how happy all the residents are.

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Review from Steve H (Son of Resident) published on 4 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad originally came to Lakeview Lodge Rest Home, for respite for Mum, just prior to COVID-19 restrictions coming into force. After 65yrs marriage, together all the time, it was gut-wrenching for him to leave home. Dad settled well, undoubtedly due to the staff at the home delivering outstanding care,
both for him and the consideration shown for Mum and the family when we are constantly checking on his well-being. Nothing is too much trouble.
Dad's health and well-being has improved dramatically despite his vascular dementia; so has Mum's now the stress and worry of caring for him alone at home have been taken away. There have been blips along the way but we have been kept fully informed of his treatment and condition. He is now to make his residency permanent - a great relief to the whole family. Hopefully soon we will be able to visit him and also thank the staff team in person.
My family and I have no hesitation in recommending the home to anyone.

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Review from Dawn D (Daughter of Resident) published on 18 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in this care home for nearly two years. Since Christmas, there has been a change in her dementia and the staff have been excellent in working with us and the medical services to get Mum stable again. The new manager has put a lot of new ideas in place and the facilities have improved as
a result.
I would recommend this care home and do when asked about dementia care.

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Review from C M (Wife of Resident) published on 7 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was welcomed very warmly and made very comfortable. He very well cared for in the short time he was with you. Thank you very much.

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Review from A S (Niece of Resident) published on 23 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt has been in Lakeview for almost 5 years, she loves it here. It's small enough to be intimate and friendly and everyone to know each other.

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Review from John P (Son of Resident) published on 7 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I am the son of a resident and in my opinion, I think the care home is OK in most terms. There is a question about how people can be able to walk about at night going from room to room as my father experienced when, twice, a lady has come into his bedroom late at night. The family are a bit concerned
about this, everything else, he is very happy to be here.

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Review from Janet M (Daughter of Resident) published on 25 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Homely and welcoming. Friendly hard working staff who do their best under trying circumstances. Dad always clean and tidy when I visit and settling in. I do worry about dad but I'm a worrier and always have been so not a reflection on home.

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Review from Adam J (Son of Resident) published on 9 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to stay at Lakeview for respite when we were going on holiday for an extended period. From the moment we made initial contact to the moment mum left we felt like we were in very good hands indeed. Mum has a lot of needs and is quite a demanding person, but the team at Lakeview Lodge coped with
her very well and mum was very happy whilst she was there. I would have no hesitation whatsoever in recommending the place.

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Review from D M (Son of Resident) published on 19 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was very well cared for at Lakeview. Staff were excellent. I wish we'd gotten to see the finished renovation work as it will look great.

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Review from M B (Son of Resident) published on 31 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Considering the homes we have looked at before making our decision, Lake View has been the most outstanding for care, cleanliness, helpful and friendly staff. Most important of all is knowing that my father is in good hands.

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Review from Hilary V (Daughter of Resident) published on 10 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum really enjoyed her stay of two weeks at Lake View. She said the staff were helpful and kind. The management was also very helpful and caring. It's the second visit in two years and mum and myself, as her daughter, am happy with the care given.
The extra care and help given to mum was also wonderful
with the love, care and commitment she was shown.
My mum will definitely be coming back.

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Review from Margaret H (Wife of Resident) published on 25 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So far everyone has been extremely kind and caring, although my husband wants to come home, when I'm there, I know he is happy and comfortable when I turn my back. All of my family, son, grandchildren etc, have all been delighted with his care.

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Review from Anne G (Daughter of Resident) published on 25 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lakeview were able to take my mother within hours of being contacted. The process was quick and efficient. I have found them to be caring and professional, always with mum's best interest first and foremost.

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Review from Linda B (Daughter of Resident) published on 21 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Mum went into the home in May 2017, so still early days but so far so good. I'm happy with how she seems to have settled/accepted her change in the way of life. Staff are always friendly and helpful.

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Review from M W (Niece of Resident) published on 21 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The home is clean. The residents are clean.
The residents are well fed. Staff are friendly.
What is missing is a total lack of stimulation for the residents. No jigsaws being done, no get together for a sing song.
No general interaction between the residents.

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Review from Karen B (Daughter of Resident) published on 30 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

When the manager came to assess mum after her most recent fall, we were immediately put at ease. Mum went initially for a couple of weeks respite but loved it there and is now a permanent resident. The staff are friendly and professional and they go out of their way to help all the residents in their
care. The food is good and there are choices for every meal. The rooms are kept spotlessly clean by the friendly cleaning team. Altogether a happy friendly home and we have no concerns about our mums care.

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Review from L M (Daughter of Resident) published on 23 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience from the very first meeting with the manager when she came to assess my mum at home has been one of great satisfaction.
I feel happy that my mum is treated with dignity and respect and kindness by all the staff including cleaners, cooks etc.
The home is warm and comfortable and clean
and bright.
Communication is excellent by staff members and as a family we are well looked after.

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Review from Mark B (Son of Resident) published on 23 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lakeview provide a superior level of care and support to all the residents. The staff provide 24hr compassionate and respectful care that is faultless, nothing is too much trouble. At all times, the dignity of all is a major consideration. The home is warm and spotlessly clean and the surroundings very
comfortable.
I would recommend this care home to anyone who needs care.

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Review from Sue J (Daughter of Resident) published on 13 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Lake View Rest Home in December 2016 and my family have been very grateful for the excellent care he received there. The manager and her team looked after him with the utmost diligence and respect, with added affection and gentle humour. Looking after elderly people with a huge
range of needs is a very difficult job, but each time I went into Lake View, I always saw cheerful members of staff engaging well with the residents. Many activities and entertainments are planned and outings for those who wish to go. Following a short time in hospital recently, it was realised that my 94-year-old father's health had deteriorated so much that he was put on end-of-life care. Fortunately, he was allowed to return home to Lake View where he received the very best care we could have wished for. The staff also looked after my family whilst we stayed by my father's bedside in his last days. We will always be grateful for their excellent care and cannot recommend Lake View highly enough.

Reply from Pete Wood, Director at Lakeview Lodge

Thank-you Sue. We are so pleased we were able to help in some small part to make an difficult situation a little easier for all concerned. Regards, Pete and the team


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Current Review Score: 9.4 (9.433)

Overview of Review Score

The Review Score of 9.4 (9.433) out of 10 for Lakeview Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Lakeview Lodge is calculated as follows: ( (60 Excellents x 5) + (12 Goods x 4) ) ÷ 72 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Lakeview Lodge is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (1)

Kristina

Kristina Kikos

Job Title: Registered Manager

Joined: 2021

Kristina has been working for Lakeview Rest Homes since August 2021. Prior to this, Kristina was a Registered Manager for a residential home in the south of the country. Kristina has extensive experience working in both residential and dementia settings and is passionate about person-centred care.