Longridge Hall

4 Barnacre Road, Longridge, Preston PR3 2PD
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9.8 35 Reviews
  • Longridge Hall, Preston
Longridge Hall and Lodge in Preston specialises in residential, dementia residential and short-term respite care. Each of the home's 60 modern rooms is en-suite and equipped with the latest facilities and amenities.

The experienced and dedicated staff is on hand 24 hours a day, providing high-quality person-centred care to all residents, who in addition to receiving any support they may need can enjoy a wide range of facilities.

Facilities include several communal areas, enclosed gardens, an indoor garden/sensory room, an activities room and more. Longridge Hall and Lodge has strong links with the community and regularly takes residents for outings and invite performers and groups into the home.

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Care Provided by Longridge Hall

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Tracey Hartley (Registered Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016
    • Number of floors: 2

Funding & Fees Guide for Longridge Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,241
    • Self-Funded Residential Dementia Care from £1,255
    • RESPITE Self-Funded Residential Care from £1,279
    • RESPITE Self-Funded Residential Dementia Care from £1,303

  • Prices are subject to assessment completed by the home. Please contact us for more information.
  • (these prices are only a guideline, please contact Longridge Hall to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome anytime.


  • Parking

  • Free on-site Parking.


Longridge Hall Reviews (35)

Total of 35, showing 1-20
9.8

Longridge Hall has a Review Score of 9.8 (9.750) out of 10, based on 18 reviews in the last 2 years. Over all time Longridge Hall has 35 reviews.

Overall Experience

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Review from Linda G (Daughter of Resident) published on 24 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad came to Longridge Hall to look round, he was made to feel so welcome by one member of staff in particular and to my surprise he said he wanted to stay. And he has settled really well which is down to the lovely staff and caring environment. This all makes us a family feel we have made the right
decision.

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Review from Lucy S (Daughter of Resident) published on 21 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am thrilled to share my experience with Longridge Hall, in Longridge. The staff and facilities are truly amazing. The care provided is second to none, ensuring that every resident is treated with the utmost respect and compassion. Special mention goes to two staff members who consistently go above
and beyond their job descriptions. Their dedication and kindness make a significant difference in the daily lives of the residents. The environment is warm, and welcoming, and feels like a true home. From the excellent facilities to the exceptional staff. Longridge Hall stands out as a beacon of quality care and community spirit. Highly recommended for anyone seeking a caring and supportive environment for their loved ones.

Reply from Tracey Hartley, Registered Manager at Longridge Hall

Thank you for your lovely, kind words. I will share this with the team here at Longridge Hall.


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Review from K O (Son of Resident) published on 9 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Longridge Hall for dementia care in December 2023.
The level of care has been incredible, not only the support offered to my mum, but also the information provided by the care home staff.
There is a warm feeling when you walk in and you can see that the staff do all they can to meet
the complex needs of the residents.

Reply from Tracey Hartley, Registered Manager at Longridge Hall

Thank you for the lovely feedback, I will share this with the team


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Review from Carol S (Daughter of Resident) published on 8 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Longridge Hall since 2022, I have always found the staff approachable, helpful and very friendly, senior staff and management have maintained high level of communication. Mum is always happy and well cared for.

Reply from Tracey Hartley, Registered Manager at Longridge Hall

Thank you for taking the time to leave the home such a lovely review, I will ensure I share this with the team.


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Review from E F (Relative of Resident) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative was fortunate enough to be offered a room when she became unable to live alone at home. This move, although reluctant, has proved to be a great success. The care has been exemplary. The carers remember her visiting her sister when she was a resident. This has given pleasure and reassurance
that she is an important person. She is treated with great dignity and gentleness. The chefs visit her each day to ask what she would like for meals (she has Irritable Bowel Syndrome and has to be careful what is eaten). This kindness is greatly appreciated. I have found the office staff to be friendly, approachable and knowledgeable about my relative's condition and keep me fully informed. I cannot recommend Longridge Hall highly enough.

Reply from Tracey Hartley, Registered Manager at Longridge Hall

Thank you for your kind words, I will share with the team.


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Review from J C (Mother of Resident) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in Longridge Hall for a while now, I have a great relationship with the lovely staff and always feel I can voice any concerns with the management team. I am very impressed with Mum's level of support with personal hygiene showers/bathing etc. There is a good variety of activities for each
resident and we love to help with the jigsaws in the quiet lounge.

Reply from Tracey Hartley, Registered Manager at Longridge Hall

Thank you so much for the lovely feedback, I will be sure to pass it on to the team.


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Review from Taania D (Daughter-in-law of Resident) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We couldn't be happier with the care given to my Father-in-law at Longridge Hall. The rooms are lovely, all with private en suite, staff very caring and knowledgeable, variety of homemade meals, activities, entertainment, trips out etc. The staff are like extended family, they know each resident really
well and can tell immediately if one of them isn't 'quite themselves'. Communication is great too, which is very important when you aren't with your loved one all the time. I'm very comfortable asking questions, the staff are very open and helpful and regularly go above and beyond. We are very happy and lucky to have my Father-in-law in Longridge Hall for his senior years where we know he is safe and cared for.

Reply from Tracey Hartley, Registered Manager at Longridge Hall

Thank you for the lovely feedback, I will be sure to pass it on to the full team as they all want to ensure each resident receives the best care possible.


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Review from J G (Respite Resident) published on 3 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I first came to Longridge Hall I was apprehensive and wondered what it would be like. I quickly discovered that all staff members were both cheerful and most helpful. I feel all staff deserved a gold star for the care provided. I would not hesitate to recommend this home to anyone who needs it,
I would be very happy to return when needed. The room was exceptional very high standards, very spacious and had its own en-suite with wet room shower. I also had room service until I got used to the home.

Reply from Tracey Hartley, Registered Manager at Longridge Hall

Thank you for your lovely comments, I am happy to hear the team made you feel welcome and comfortable, look forward to seeing you again in the future.


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Review from Lesley D (Daughter of Resident) published on 27 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Some staff are excellent and the support from the local nurse practitioner is outstanding. The activities programme was good but seems to have all but stopped. The downstairs dementia unit needs refurbishing.

Reply from Tracey Hartley, Registered Manager at Longridge Hall

Thank you for your review, we take all feedback onboard to continue to improve our service.


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Review from Jen F (Granddaughter of Resident) published on 12 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Longridge Hall have been caring for my Grandad for almost 2 years. He started out on the main floor and has recently moved to the dementia unit. The care he has received has been outstanding. Longridge Hall has be come my grandads home and the staff his extended family. He is happy here. Not only this
but the support our family have received from the team, managers and medical assistants has been great. He has always been treated with respect, fed well and had had two lovely rooms. There is no where else that we would want him to be.

Reply from Tracey Hartley, Registered Manager at Longridge Hall

Thank you for your lovely review, I will share this with the team.


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Review from Mary M (Daughter of Resident) published on 11 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management are absolutely wonderful. Their attention to detail, care of the residents and care of visitors is second to none. The care they gave to my husband's father and to us all as a family, during his final moments was humbling. They showed respect and compassion at all times and
looked after us as a family whilst we were with him. My mother is also at Longridge Hall and has been a resident for two years now. She has always been treated with kindness and respect and we couldn't be more grateful for the care she is given. We are always welcomed when we visit. The home is open for family and friends to visit whenever they need to which has brought us great comfort, especially in those final sad moments with dad. The staff communicate with us constantly about the well-being of our loved ones and let us know immediately if they have any concerns. My only issue is the lack of armchairs in the day room downstairs. There isn't enough for all to sit in there in comfort.

Reply from Tracey Hartley, Registered Manager at Longridge Hall

Thank you so much, I will pass your kind words onto the team.


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Review from N H (Son of Resident) published on 5 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very happy with how well Mum seems to have settled and how much she enjoys and feels safe in the home. The staff obviously know and understand Mum. Mum's room is particularly nice being filled with light from the front.

Reply from Tracey Hartley, Registered Manager at Longridge Hall

Thank you for your kind words, I will pass this onto the staff.


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Review from Georgina W (Daughter of Resident) published on 5 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with Mum's care after reluctantly putting her in for respite. Two months on Mum is still in Longridge Hall as I am confident that the caring staff take good care of her. Longridge Hall has a very friendly homely atmosphere. The staff make Longridge Hall.

Reply from Tracey Hartley, Registered Manager at Longridge Hall

Thank you for your lovely comments, I will pass this onto the team.


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Review from Melissa C (Daughter of Resident) published on 5 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the whole team at Longridge Hall. Our family. Mum has been a resident here for 13 Months. Is very happy and settled. Mum has mixed dementia. Needs 24/7 support. I am an only child. Sadly lost my dad last year. Find it very emotional seeing Mum progress. But me and Mum get so much
care love and support from the team. Keep up the fabulous work everyone. We all need you. Best wishes.

Reply from Tracey Hartley, Registered Manager at Longridge Hall

Thank you, I'm happy to know you feel supported as well as your mum.


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Review from Heather B (Daughter of Resident) published on 5 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given by all staff at Longridge Hall is excellent. They are very caring and know their residents well.
The staff are well led by the manager and deputy managers.
The seniors in the dementia unit are very knowledgeable and are happy to answer any requests or queries.
The communication is
excellent.
I am very pleased that we chose Longridge Hall for my dad.

Reply from Tracey Hartley, Registered Manager at Longridge Hall

Thank you for your lovely review, I will be sure to share this with the full team here at Longridge Hall.


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Review from Martin W (Son of Resident) published on 5 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Longridge Hall in late June 2023. I must admit I was worried, having heard and seen how some care homes are run. I needn’t worry! My mum can be difficult and hard work sometimes, but the effort the staff made to make her feel welcome and safe, made a big difference. I honestly didn’t
think she would take to it, but she has. The care is very well structured and organised. They managed to get her up out of bed a lot more than I did! Two members of staff in particular genuinely care and always know what my mum has done and how much she has eaten. There are procedures to make sure residents are regularly checked and a database for each resident. To sum up it’s a good nursing home for one reason, all the staff really care. Thank you.

Reply from Tracey Hartley, Registered Manager at Longridge Hall

Thank you for the review, I am happy we were able to ease the concerns you had regarding care homes. I will be sure to share this with the team.


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Review from Pam I (Daughter of Resident) published on 18 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad and I were made very welcome from the onset. The staff are caring, friendly and professional. Dad says he is happy and well looked after. He enjoys home-cooked food and his diabetic needs are always considered. Housekeeping staff ensure he has clean clothes and bedding and his room is clean and
tidy. The activities are varied with no pressure to participate. I was aware that one of the activities coordinators had left her employment but will be replaced. I have found the manager and carers to be very helpful and considerate demonstrating kindness, understanding and knowledgeable care.

Reply from Tracey Hartley, Registered Manager at Longridge Hall

Thank you for the lovely feedback, I ensure I cascade this back to the full team.


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Review from A W (Daughter of Resident) published on 16 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptional home all round, wouldn’t have my mother in another home. The staff are all very attentive, professional and helpful, nothing is too much for them. Always lots going on with activities, my mother has enjoyed several trips out too.

Reply from Tracey Hartley, Registered Manager at Longridge Hall

Thank you for your recent review. Our team pride themselves on making the home as welcoming and homely as possible, not just for residents but for visiting families too. I will ensure to pass on your kind words to the team.


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Review from David S (Son of Resident) published on 8 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When the sad day comes when your loved one, in my case my 92-year-old mum with Alzheimer's disease, cannot carry on in their own home, then you have to be careful when choosing a care home to look after their individual needs. One hears horrific stories of negligence, abuse and humiliation towards old
infirm residents. You will not have such worries with choosing Longridge Hall Care Home. The manager and all her staff are simply brilliant. If you grade them out of 10 I would give them 10 and 10 bonus points!

Reply from Tracey Hartley, Registered Manager at Longridge Hall

Thank you for your kind words, this really does mean a lot and is very much appreciated. I will pass this on to all our staff at Longridge Hall and Lodge.


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Review from M P (Wife of Resident) published on 18 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Longridge Hall for respite care and is now permanently due to dementia. He has been made very welcome, and he is happy and settled. The food is excellent. The home is well-staffed, and all the staff are caring. The premises are excellent, and the quality of the furniture
is also excellent. It is nice that the residents do activities and are sometimes shown on their website. Thank goodness we can now visit again.

Reply from Tracey Bourne, Registered Manager at Longridge Hall

Thank you for the lovely comments; I will pass this on to the full staff team.


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Current Review Score: 9.8 (9.750)

Overview of Review Score

The Review Score of 9.8 (9.750) out of 10 for Longridge Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.750 for Longridge Hall is calculated as follows: ( (167 Excellents x 5) + (39 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 212 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Longridge Hall is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (3)

Tracey

Tracey Hartley

Job Title: Registered Home Manager

Joined: 2008

I have a passion for care and have worked in the industry for over 20 years.
For the past 12 years I have worked at Longridge Hall Care Home, starting as deputy manager and progressing to become the home's Registered Manager four years ago.
Longridge Hall Care Home became part of the Sandstone Care Group in 2020. They are extremely supportive and have shown that they care and want the best for our residents and our home.
The best thing about working in the care sector? Knowing that I am able to make the lives of our residents as happy and comfortable as possible.


Laura

Laura Thomas

Job Title: Deputy Manager

Joined: 2021

Laura joined Longridge Hall Care Home in August 2021.


She is the home's dedicated Deputy Manager and supports the Registered Manager Tracey Hartley with the day-to-day running of the home. She also supports the staff to deliver person-centred care.


Laura enables the residents to live an independent and enriched lifestyle, ensuring that they have meaningful experiences. She oversees the training of staff and loves to watch our employees develop and progress within the company as she did herself, from Senior Care Assistant to Deputy Manager.


Reggie

Reggie

Job Title: Pet Therapy Dog

Joined: 2020

I’m Reggie the Chihuahua and I’m Longridge Hall’s pet therapy dog. I may be small, but I have a big heart! I love people, as they are so good at giving me fuss and hugs. My mum Karina (who is a carer here at Longridge) thought I would be a useful part of the team as a therapy dog.


I get to meet lots of different residents and love all the belly rubs and attention they give me. I offer companionship, unconditional love, and fun. I’m told being a therapy dog I help improve people’s mood and I have a calming effect.


Residents like to stroke me, talk to me and some even toss me a ball. I let the residents decide how they want to interact with me – I can stay on the floor or sit on a lap. Not everybody wants to pet me, which is fine, it’s a personal choice.


Frequently Asked Questions about Longridge Hall

What types of Care is Longridge Hall registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Longridge Hall provide?

Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Longridge Hall have?

There are 60 Single Rooms.

What are the Facilities & Services at Longridge Hall?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Longridge Hall to the centre of Preston?

6.2 mile(s) as the crow flies, distance by road may be significantly further.