Marsh House

Ulnes Walton Lane, Ulnes Walton, Leyland PR26 8LT
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9.7 77 Reviews
  • Marsh House, Leyland
The charming Marsh House, a converted farmhouse, offers its residents great views, beautifully decorated rooms and spacious facilities to socialise in.

The care provided by the highly-qualified and compassionate staff is personalised to ensure each resident is treated as an individual. Meals provided follow the same ethos and the home's chef regularly speaks to residents to fulfil their needs and preferences.

Marsh House accommodates up to 33 residents. They offer residential care plus support to those who are finding that their memory is becoming more of an issue in their daily lives. Most rooms feature French doors that open onto the grounds and residents have lots of space around the home, including a conservatory, to socialise and relax.

Please view the Dovehaven Facebook page for further insight into life at the home.

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Care Provided by Marsh House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 33 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Sandra Carr (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (23)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2021

Funding & Fees Guide for Marsh House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £995
    • Self-Funded Residential Dementia Care from £993

  • Top ups may be payable in addition dependent on room choice in the home.
  • (these prices are only a guideline, please contact Marsh House to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Large private visitors car park to the front of the home


Marsh House Reviews (77)

Total of 77, showing 1-20
9.7

Marsh House has a Review Score of 9.7 (9.650) out of 10, based on 27 reviews in the last 2 years. Over all time Marsh House has 77 reviews.

Overall Experience

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Review from P S (Son of Resident) published on 17 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family was delighted with the love, care and attention that was given to my mother on her 100th Birthday.
The party that the carers hosted for my mother was truly amazing and it was wonderful to see my mother so happy on her big day. Clearly the carers at Marsh House go above and beyond to make
the residents feel special and cared for.

Reply from Daisy Edmondson, Marketing Executive at Marsh House

Thank you for your lovely feedback. It's wonderful to hear how much the special celebration meant to your mother and family. Our team is dedicated to going the extra to create memorable moments for residents, and we're so pleased it bought joy on her special day.


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Review from Lyndsey D (Daughter-in-law of Resident) published on 9 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff call to let us know how my mum-in-law is or if she isn't well. The staff are amazing, very caring, responsive to residents. Our old girl has never eaten so well, she loves being there. I don't think there is anything the home could do better. I know Mum is safe and cared for, she is clean, her
room is clean and her bathroom.

Reply from Alison Foreman, Head of Sales and Marketing at Marsh House

What a wonderful 5* review, with some wonderful comments. Thank you very much.


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Review from A S (Daughter of Resident) published on 9 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They have just held a Gala Day to raise funds for the entertainment they have at the home. All of the staff are great they came in on their day off, and all took part, so good with the residents. Cannot praise them enough.

Reply from Alison Foreman, Head of Sales and Marketing at Marsh House

Thank you very much for your review and ratings, they are appreciated by the manager and her team at the home. Kind regards.


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Review from R T (Friend of Resident) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Best care home, with lovely staff and management and very safe environment and good appetite residents, get all their needs and are looked after. Very clean and homely environment, Marsh House is really a home to all residents.

Reply from Alison Foreman, Head of Sales and Marketing at Marsh House

Thank you very much for your review and kind comments, we do appreciate it. Kind regards.


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Review from Joan F (Friend of Resident) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Love this place, well run, clean, lots of activities and the residents are so looked after, they look happy and content.
I will come here when my time comes.
Hats off to everyone who helps with the running of Marsh House.

Reply from Alison Foreman, Head of Sales and Marketing at Marsh House

Thank you very much for your kind words and positive feedback about Marsh House, it's very much appreciated. Kind regards.


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Review from Tony T (Son of Resident) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is a resident of Marsh House and is very happy with the care he receives. He is fully cognisant but struggles with his mobility. The staff are wonderful and care for him as if he was a member of the family. The carers have some banter with my father as they know he can take a joke - and he
can dish out some teasing as well!

Reply from Alison Foreman, Head of Sales and Marketing at Marsh House

What a lovely review for Marsh House, it's great to know that there is fun to be had at the home! Kind regards.


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Review from K W (Niece of Resident) published on 9 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Marsh House is a gem of a place. The care and attention to detail is second to none. We are all treated like a member of a large happy family. Regular daily updates on a social media page keeps us up to date on what our loved ones have been getting up to. 100% care and effort from all members of staff
what a joy.

Reply from Alison Foreman, Head of Sales and Marketing at Marsh House

Thanks very much for your wonderful feedback. The team at Marsh House will be pleased to know their care and attention is 'second to none'. Kind regards


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Review from David S (Son of Resident) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My family member was made welcome from day one, as were all the immediate family and visitors.
Visiting is never a problem, no matter what time of day we arrive.
Residents are encouraged to participate in regular activities. Food and drinks of a good standard, and if needed, outside of normal times.
Nothing is too much trouble.

Reply from Alison Foreman, Head of Sales and Marketing at Marsh House

Thank you for your kind comments and for taking the trouble to review our home. Kind regards.


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Review from Frances D (Daughter of Resident) published on 22 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care for my mum is excellent. Mum has dementia and can quickly become confused. This is never an issue, and every member of the team shows genuine care and love. She is always happy!

Reply from Alison Foreman, Head of Sales and Marketing at Marsh House

Thank you for writing a review of the 'excellent' care at Marsh House; your kind comments are very much appreciated. Kind regards.


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Review from N R (Grandson of Resident) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan lives at Marsh House and I was very impressed with the staff. I was greeted by the handyman who knew everything about my nan including when she had a nap and when she went for walks. The chef was then helping the handyman move some heavy furniture. This stood out as I could clearly see the strong
and collaborative team at Marsh House. The staff clearly look after the residents at Marsh House and go above and beyond. I was very impressed by the birthday celebrations and cake that the team put together for my nan.

Reply from Alison Foreman, Head of Sales and Marketing at Marsh House

Thank you for your wonderful review of Marsh House and comments about the team, who work so hard to ensure that everyone is happy, safe and well. Kind regards.


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Review from Lucy B (Granddaughter of Resident) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care for my nana. She is happy here as are the other residents whenever we visit. The staff go above and beyond to make sure she is well cared for physically and mentally.

Reply from Alison Foreman, Head of Sales and Marketing at Marsh House

Thank you for your review of Marsh House and your remarks about the team, we will be sure to pass them on. Kind regards.


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Review from M W (Friend of Resident) published on 20 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place. Friendly staff who can't do enough to help.
Always smiling. Always happy.
And the management isn't too bad either. But on a serious note, they are so helpful and keep me up to date with everything.

Reply from Alison Foreman, Head of Sales and Marketing at Marsh House

Thanks for your great review, very much appreciated. Kind regards.


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Review from J E (Son-in-law of Resident) published on 15 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been in the care home for 10 months, and I/we have been very happy with her care. She is very well fed and looked after, especially as her mobility is very poor, one of the factors towards her becoming a resident. She needs two staff members to wash and move her around the home,
but this is well managed, although she gets impatient when the staff are busy with other residents. There is also an excellent laundry service.
Her room is a very good size and light, which is really helpful for her poor vision.
She has very limited vision but they include her in as many activities as possible, and if they are musical or singing she really joins in.
The staff have been responsive when we have requested medical intervention, although getting through on the phone is not always easy.
Overall, the staff are dedicated and work very hard. They know their residents well and treat them with respect in a very busy and demanding environment.

Reply from Alison Foreman, Head of Sales and Marketing at Marsh House

Thank you very much for your review and appreciate all of the details you have given. So glad to hear that there are so many great things to report. Apologies, if you have found it tricky to get through on the phone sometimes, we'll be sure to pass your feedback to the team. Your ratings are also very much appreciated. Kind regards.


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Review from Gill R (Daughter of Resident) published on 15 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my parents became residents of Marsh House in January of 2024. We couldn't have wished for a more homely and caring environment. The staff go above and beyond to ensure the residents are comfortable and well cared for. The activities are varied and stimulating. The staff seemed to have got to
know my parents very quickly and learnt their likes/dislikes. As soon as I walked into the home for a look around and met the staff, I immediately knew it was the place I wanted my parents to be. and we haven't been disappointed.

Reply from Alison Foreman, Head of Sales and Marketing at Marsh House

What a wonderful review. Thank you very much for your kind comments and high ratings; we do appreciate them. Kind regards.


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Review from K P (Daughter-in-law of Resident) published on 15 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law loves living at Marsh House. The staff are great with the residents. There is a wide range of activities for the residents, which the staff do with them. There's never a dull moment at Marsh House. Highly recommended.

Reply from Alison Foreman, Head of Sales and Marketing at Marsh House

'There's never a dull moment at Marsh House - that's great news! Many thanks for your review.


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Review from David W (Son-in-law of Resident) published on 15 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum's been at Marsh House for approximately 18 months.
It was difficult for us at the beginning.
We really wanted Mum to stay in her own home.
Unfortunately, this wasn't possible with her health issues.
It took us some time to get used to how the care home runs, and made our fair share of complaints.
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which staff and management listened and changed Mum's care if appropriate.
The manager and second in command are extremely approachable.
The rest of the team work really hard looking after the residents.
Marsh House activities have most definitely improved in recent months since a change in the activities coordinator.
A massive thank you to all the staff at Marsh House for looking after Mum.

Reply from Alison Foreman, Head of Sales and Marketing at Marsh House

Many thanks for such an honest review, sharing your experience of moving a parent into care home will be such useful insight for those people also looking for a care for a loved one. Kind regards


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Review from Rodney C (Husband of Resident) published on 8 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been here nearly a week. We are very satisfied with the care she is receiving. The staff are very helpful and nothing is too much trouble for them. We are extemely happy she is here.

Reply from Alison Foreman, Head of Sales and Marketing at Marsh House

Thank you very much for your review, your comments will be very much appreciated by a team who work so hard to ensure that residents are safe well and happy. Kind regards


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Review from Ian D (Son of Resident) published on 8 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum loves it at Marsh House and we can all see they are doing a great job looking after all the residents. There are always fun activities and they encourage participation. Friendly, down-to-earth staff too. Thank you.

Reply from Alison Foreman, Head of Sales and Marketing at Marsh House

Thank you for your review and wonderful recognition of the team and all they do. It is appreciated. Kind regards.


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Review from Joanne D (Daughter of Resident) published on 8 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum arrived in August 2023, following a lengthy stay in a step-down facility. Mum had deteriorated during this time in terms of her capacity, mobility, reduced independence, mood and general wellbeing. I knew as soon as I stepped through the doors of Marsh House that this was 'the one'. The staff at
all levels are incredible: passionate, professional, caring, hardworking and skilled, even the maintenance guys know and engage with the residents, it's truly a delight to see the staff team operate together. Mum has bounced back and continues to blossom in all aspects of her health/well-being. I couldn't be more grateful to the staff who have encouraged her independence and movement. The team consistently go the extra mile, even supporting me with the transition, to make this the incredible home it is. We now spend our visits giggling with Mum and her stories of fun activities and staff interactions. All care homes are not the same. 5 stars Marsh House! I hope I can come here one day.

Reply from Alison Foreman, Head of Sales and Marketing at Marsh House

Thank you very much for your wonderful review of Marsh House. We are certain that your account of your own and your mother's experience at the home will do much to inform others of the standards of care available at Marsh House. Kind regards


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Review from Chris W (Husband of Resident) published on 15 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After being discharged from the hospital into a nursing home for assessment, I felt that wasn't where my wife would continue to improve. I was informed of this home, and after a walk around viewing, I felt that this was more suitable, so transferred here. Within days, my wife's general state of mind
improved, and soon after, her health improved to where she began to blossom and enjoy life again; this is down to the attentive staff who all care about their work, ensuring the resident's well-being, care support is the priority,y yet a sense of fun is always present in all they do. In the short time she has been there, this feels right.

Reply from Alison Foreman, Head of Sales and Marketing at Marsh House

Thank you for your review - how touched we are that you have taken the time and trouble to tell your good news story and recognise the care and attention of the team at Marsh House. Kind regards.


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Current Review Score: 9.7 (9.650)

Overview of Review Score

The Review Score of 9.7 (9.650) out of 10 for Marsh House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.650 for Marsh House is calculated as follows: ( (226 Excellents x 5) + (76 Goods x 4) + (18 Satisfactorys x 3) ) ÷ 320 Ratings = 4.65

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Marsh House is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Bed Vacancies

posted 01 Mar 2025

Dovehaven Care Homes currently have availability for new residents. Each of our homes offers a warm, welcoming, and compassionate environment, ensuring residents feel supported and valued.


Awards / Recognitions (2)

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Meet the Team (1)

Sandra

Sandra Carr

Job Title: Home Manager

Joined: 2025

Sandra is the Home Manager of Marsh House where we offer residential care in a wonderfully rural setting. She leads her team to offer the very best of residential care.


Frequently Asked Questions about Marsh House

What types of Care is Marsh House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Marsh House provide?

Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Marsh House have?

There are 23 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Marsh House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Marsh House to the centre of Leyland?

2.6 mile(s) as the crow flies, distance by road may be significantly further.