Marsh House

Ulnes Walton Lane, Ulnes Walton, Leyland PR26 8LT
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9.7 77 Reviews
  • Marsh House, Leyland
The charming Marsh House, a converted farmhouse, offers its residents great views, beautifully decorated rooms and spacious facilities to socialise in.

The care provided by the highly-qualified and compassionate staff is personalised to ensure each resident is treated as an individual. Meals provided follow the same ethos and the home's chef regularly speaks to residents to fulfil their needs and preferences.

Marsh House accommodates up to 33 residents. They offer residential care plus support to those who are finding that their memory is becoming more of an issue in their daily lives. Most rooms feature French doors that open onto the grounds and residents have lots of space around the home, including a conservatory, to socialise and relax.

Please view the Dovehaven Facebook page for further insight into life at the home.

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Care Provided by Marsh House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 33 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Sandra Carr (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (23)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2021

Funding & Fees Guide for Marsh House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £995
    • Self-Funded Residential Dementia Care from £993

  • Top ups may be payable in addition dependent on room choice in the home.
  • (these prices are only a guideline, please contact Marsh House to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Large private visitors car park to the front of the home


Marsh House Reviews (77)

Total of 77, showing 41-60
9.7

Marsh House has a Review Score of 9.7 (9.650) out of 10, based on 27 reviews in the last 2 years. Over all time Marsh House has 77 reviews.

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Review from Joy H (Daughter of Resident) published on 9 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We took the difficult decision to move my mum from independent living into care nearer to us in February, and in view of COVID, we are so glad we did. We chose Marsh House for its rural location, which we hoped would remind her of her previous home. The staff got to know her very quickly and settled
her in well, and physically she is now much healthier and more mobile than before.
The manager, deputy manager, activity manager and senior carers have all been very supportive in communicating with us, and it is obvious they understand mum’s needs and care about her.
Although COVID stopped us from being able to visit mum and take her out, we appreciate the efforts made to maintain family contact. We are confident that the home is doing all they can to enrich the lives of their residents, keep them safe and treat them with dignity and care.

Reply from Lynnette Watkinson, Home Manager at Marsh House

Thank you very much for submitting a review which explains your own experience of moving your mum to care during these difficult times. The staff work so hard to ensure that new residents feel the effects of their professional support, knowing that your mum is healthier and more mobile now, is a testament to their efforts. Communication is key with families now, more than ever and we do all we can to ensure that this is maintained. Kind regards.


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Review from Liz M (Daughter of Resident) published on 5 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just would like to say a big thank you to the manager and all the staff at the care home. They are working tirelessly under very difficult circumstances. The care that they provide is second to none. Nothing is too much trouble. Being unable to visit mum, when I phone, they are always very cheerful
and pleasant. Ideally, nobody likes a family member in any home, but knowing that Mum (and the other residents) are very well looked after and cared for puts us, as a family, at ease. Keep up the excellent work. Thank you to you all.

Reply from Lynnette Watkinson, Home Manager at Marsh House

Many thanks for such a positive review of our home, we do appreciate your feedback. You are right, the teamwork so hard to ensure that all residents are safe and well cared for. Recognition from family members really goes a long way to show that what the team do and the attitude they take while caring really matters. For you to say that the care which is delivered is 'second to none' says it all. Thank you. Kind regards.


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Review from Linda W (Daughter of Resident) published on 5 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well, my mum has been in Marsh House for around 11 months. The manager and other staff members go out of their way to help my mum, showing her the best of care and lots of love and affection. During these awful times, my mum has been treated with the best care and has been really protected. We call
every day and are always welcomed with happy positive staff. We could not have found a more caring home for my mum. All I can finish with is "BRILLIANT".

Reply from Lynnette Watkinson, Home Manager at Marsh House

Well what a 'BRILLIANT' review for our home. Thank you from us all for your kind words and appreciation. Kind regards.


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Review from Deborah M (Daughter of Resident) published on 5 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Marsh House is a lovely, happy care home. The residents are very well cared for. The place is bright and cheerful, as are the staff who work there. Communication with families is good. Despite the recent struggles with Covid-19 and residents isolating, the staff are still managing to keep cheerful and
look after them well. I have every confidence in their abilities to provide a safe, comfortable and happy environment.

Reply from Lynnette Watkinson, Home Manager at Marsh House

Thank you very much for taking the time and trouble to review our home. Your review will do much to reassure others who are searching for care for a loved one. It will also give a real 'boost ' to the team who work so hard to ensure that residents are happy, safe and well cared for. Kind regards.


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Review from Neil M (Son of Resident) published on 5 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and father-in-law are both residents at Marsh House. The care they receive goes above and beyond. They have done remarkably well over the year, despite lockdown and I couldn't mark them down at all. Unfortunately, they have recently had their first cases of Covid, but, yet again they have
surpassed expectations. The staff have been very helpful and kept us up to date with all developments. I would recommend Marsh House to anybody in the unfortunate position of having to find a care home for their loved ones.

Reply from Lynnette Watkinson, Home Manager at Marsh House

Thank you for your review. To know that the home has 'surpassed expectations' is so pleasing to hear. The team do all they can to ensure that they continue to deliver a 'first-class' service to all residents, even in these testing times. We very much appreciate your comments. Kind regards.


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Review from Cheryl L (Daughter of Resident) published on 5 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and staff treat residents with dignity and respect at all times. During the ongoing Covid-19 pandemic, they are approachable and always have the residents best interests at heart. The communication from the home is good and I know that I am always kept up to date with anything that will
affect my Mum. Care home staff have always been undervalued within the Social Care sector but they have come to the fore during this unprecedented time and their skills must be valued and recognised way beyond the current situation. A huge thank you to all Marsh House staff for the support you give to Mum.

Reply from Lynnette Watkinson, Home Manager at Marsh House

We wholeheartedly agree with your sentiments about those who work within the social care sector. Your thanks are gratefully received and the team will continue to work ensuring residents are treated with respect and dignity, pandemic or no pandemic. Thank you for your review. Kind regards.


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Review from Pat C (Daughter of Resident) published on 5 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has resided in Marsh House for just over two and a half years and is very happy there. As a family, we are very grateful for the exceptional care and support Mum has been given. The care and support is above and beyond the expectation we had of any care home, as the staff are very compassionate
and considerate to Mum's individual needs. I feel confident that Mum is being treated with respect, empathy and understanding from all the staff at Marsh House and trust the staff with her care. During the problem times with the Covid-19, all staff have had to contend with difficult situations, but I personally feel they have been exceptional in looking after the residents' needs and that of the relatives. The staff have been only too pleased to take a phone call from us enquiring after our loved ones. This has been a lifeline during these awful times when visits aren't allowed. I would like to say a huge thank you to all the staff at Marsh House and wish them well in the future.

Reply from Lynnette Watkinson, Home Manager at Marsh House

Thank you for your 5* review and your words of support and thanks. Everyone at the home works so hard to keep residents safe and deliver the very best of care and attention. They will be over the moon with your review. Kind regards.


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Review from Glenis T (Daughter of Resident) published on 23 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a truly incredible care home. The concern and support they give my little mother is above and beyond.
The one important thing is that you can trust every single staff member to give residents total care and support. Every staff member is kind and a happy, bright atmosphere constantly maintained,
in which the residents thrive. I honestly believe that the pleasant atmosphere is genuine.
The staff know my mother well and are thus able to make her life pleasant and as good as it can be.
I am able to visit my family in other parts of the country safe in the knowledge that my mother’s world is happily turning.

Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you for your glowing review; we really appreciate your kind words. I and the team at Marsh House cherish our residents and strive to make our home a happy environment.


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Review from John M (Resident) published on 6 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident for 2 years and have found Marsh House to be excellent. Good chefs provide quality cooked food. A good games organiser sees that residents are kept entertained. Good central heating keeps the building comfortably warm. Well kept, mature gardens to sit out in.

Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you for your glowing review, we really appreciate your kind words. Myself and the team at Marsh House cherish our residents and strive to make our home a happy environment.


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Review from Denise C (Daughter of Resident) published on 22 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the staff at Marsh House for they are amazing for the care they have given my mother. The manager and her staff are the most amazing caring people, and can’t thank them enough for the care they have given my mum, you get 5 from me and my family, thank you.

Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you for your glowing review, we really appreciate your kind words. Myself and the team at Marsh House cherish our residents and strive to make our home a happy environment.


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Review from Susan P (Daughter of Resident) published on 22 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a protracted bout of illness Mum, aged 95, finally acknowledged that she could no longer continue independently in her own home. Difficult as that decision was we anticipated finding a suitable Care Home to be more challenging. That was until we heard about Marsh House in Ulnes Walton Lane.
From the very first telephone enquiry, the staff made us feel comfortable and as soon as we stepped inside the front door to look around there was a welcome sense of being "at home". While the transition itself was not without slight hiccups and the current Coronavirus pandemic restrictions mean that contact with the Home is limited, the staff continue to inspire and fill us with confidence that Mum is in the best hands possible at this time.

Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you for your glowing review, we really appreciate your kind words. Myself and the team at Marsh House cherish our residents and strive to make our home a happy environment.


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Review from W L (Resident) published on 10 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very kind and the food is very good. I love living here.

Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you for your glowing review, we really appreciate your kind words. Myself and the team at Marsh House cherish our residents and strive to make our home a happy environment.


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Review from M D (Resident) published on 2 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy the activities. The food is very good. Thank you to all the staff.

Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you for your glowing review, we really appreciate your kind words. Myself and the team at Marsh House cherish our residents and strive to make our home a happy environment.


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Review from Christine W (Daughter of Resident) published on 17 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Would like to say a huge thank you to all the staff at Marsh House they really are amazing. Residents are always treated with care, understanding and respect. My mum is very happy there and always says we couldn't have found a better place for her. During covid19 and lockdown they have gone out of
their way to ensure Mum was looked after and all the residents, they always have a smile and good word. We have had video calls so Mum could see us and vice versa which obviously made it so much better for us all. Thank you so much to all of you it's an amazing home and you do a wonderful job.

Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you for your glowing review, we really appreciate your kind words. Myself and the team at Marsh House cherish our residents and strive to make our home a happy environment.


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Review from Jacquelyn C (Friend of Resident) published on 17 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found Marsh House to be a warm, compassionate place, the care was excellent and the staff went above and beyond to make sure we could see (via face time) our loved ones, and they were always happy to keep us informed as to her welfare when we phoned as due to COVID 19 we were unable to visit, but
the staff kept the residents fully entertained by arranging fun-filled days. We will have no hesitation in recommending Marsh House Residential Home it is 5 Star.

Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you for taking the time to write such a wonderful review, myself and the team at Marsh House really appreciate your kind words.


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Review from Stuart R (Son of Resident) published on 17 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers at Marsh House always go above and beyond what is expected in order to provide the highest possible level of care to my mother. All aspects of her care are handled in a consistently professional manner, and this has a marked effect on my mother after previous experiences at other establishments.

Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you for taking the time to write such a wonderful review, myself and the team at Marsh House really appreciate your kind words.


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Review from M C (Friend of Resident) published on 4 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This idyllic residential home has been residence to a close family member for the last 3 years. May I address just how grateful I am to have found this home after a long and hard continuous search for the ideal and suitable home at the time. The staff are outstanding in their care and compassion for
all the Residents living in Marsh House. They truly care and treat the residents like their own family. Especially during these very challenging times we have noticed no difference in the care that my friend receives. The Manager is very attentive and always goes the extra mile no matter what the query may involve and finds the best solution. The activities coordinator is always busy entertaining the Residents with various activities to everyone's needs. Not to mention the high standard and flexibility of food options. The home is always clean and presentable. I would highly recommend this home at any opportunity that arises.

Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you for taking the time to write such a wonderful review, myself and the team at Marsh House really appreciate your kind words.


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Review from S B (Daughter of Resident) published on 13 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has been at Marsh House for over 3 years. When she first arrived we were really pleased with how she settled in, the staff were really welcoming to all the family. Mum has been encouraged to join in with the home's activities and we have and we have all enjoyed attending these events with her,
such as weekly bingo and trips to the illuminations and Christmas dinners. We also loved being treated to the afternoon tea in the garden. The staff are patient and understanding and have been brilliant in attending to Mum's needs. During the current COVID crisis, the management put plains in place quickly to keep residents safe.

Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you for your kind words, we really appreciate your positive feedback.


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Review from Deborah C (Daughter of Resident) published on 29 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We, as a family, are so grateful to all the staff at Marsh House who do a sterling job looking after the residents. The excellent, friendly manager and her staff are always welcoming and helpful with any concerns we may have. My father settled in well and is very content. I applaud their professionalism
(every Thursday) at the moment, due to the current crisis. Their dedication and hard work has ensured everyone is safe and well. I would highly recommend this care home.

Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you for your kind words, our residents well being and happiness is essential. We really appreciate your review.


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Review from G G (Resident) published on 29 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good food. Very good staff. Very good manager. My bedroom looks out onto the countryside, is modern. The cleanliness is outstanding. I have friends while living here. I feel safe and I am as happy as I could be.

Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you for your kind words, our residents well being and happiness is essential. We really appreciate your review.


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Current Review Score: 9.7 (9.650)

Overview of Review Score

The Review Score of 9.7 (9.650) out of 10 for Marsh House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.650 for Marsh House is calculated as follows: ( (226 Excellents x 5) + (76 Goods x 4) + (18 Satisfactorys x 3) ) ÷ 320 Ratings = 4.65

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Marsh House is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Bed Vacancies

posted 01 Mar 2025

Dovehaven Care Homes currently have availability for new residents. Each of our homes offers a warm, welcoming, and compassionate environment, ensuring residents feel supported and valued.


Awards / Recognitions (2)

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Meet the Team (1)

Sandra

Sandra Carr

Job Title: Home Manager

Joined: 2025

Sandra is the Home Manager of Marsh House where we offer residential care in a wonderfully rural setting. She leads her team to offer the very best of residential care.