Marsh House

Ulnes Walton Lane, Ulnes Walton, Leyland PR26 8LT
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9.7 77 Reviews
  • Marsh House, Leyland
The charming Marsh House, a converted farmhouse, offers its residents great views, beautifully decorated rooms and spacious facilities to socialise in.

The care provided by the highly-qualified and compassionate staff is personalised to ensure each resident is treated as an individual. Meals provided follow the same ethos and the home's chef regularly speaks to residents to fulfil their needs and preferences.

Marsh House accommodates up to 33 residents. They offer residential care plus support to those who are finding that their memory is becoming more of an issue in their daily lives. Most rooms feature French doors that open onto the grounds and residents have lots of space around the home, including a conservatory, to socialise and relax.

Please view the Dovehaven Facebook page for further insight into life at the home.

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Care Provided by Marsh House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 33 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Sandra Carr (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (23)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2021

Funding & Fees Guide for Marsh House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £995
    • Self-Funded Residential Dementia Care from £993

  • Top ups may be payable in addition dependent on room choice in the home.
  • (these prices are only a guideline, please contact Marsh House to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Large private visitors car park to the front of the home


Marsh House Reviews (77)

Total of 77, showing 61-77
9.7

Marsh House has a Review Score of 9.7 (9.650) out of 10, based on 27 reviews in the last 2 years. Over all time Marsh House has 77 reviews.

Overall Experience

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  • 10
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Date Published

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Review from W L (Resident) published on 29 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the attention I get.
The chefs provide good meals.
I am very happy with everything.

Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you for your kind words, our residents well being and happiness is essential. We really appreciate your review.


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Review from Marjorie G (Resident) published on 29 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good and homely - outstanding.

Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you for your kind words, our residents well being and happiness is essential. We really appreciate your review.


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Review from J T (Resident) published on 29 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Comfortable, well looked after and fed.
Caring and good staff.

Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you for your kind words, our residents well being and happiness is essential. We really appreciate your review.


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Review from Denise S (Daughter of Resident) published on 22 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has now been in Marsh House for seven months and I'm delighted with how happy she is there. Throughout the Covid-19 lockdown, she has spoken to me on the phone every day and is always positive and bright. She has more going on in her life than I do in mine! Not only are the staff doing all
they can to keep her safe but also to keep her spirits up. They are all prepared to do what they need to do to ensure the care of the residents is not compromised, either through staff absence or lack of professional visitors, often taking on roles which they do not normally do. Thank you to the manager and team.

Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you for your kind words, we are doing our best to keep our residents busy and happy during this difficult period. Hopefully, it won't last much longer and we can open our doors and welcome you back to visit.


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Review from Trevor W (Son of Resident) published on 22 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having a parent in a care home during the COVID-19 pandemic is simply a nightmare.
Every day there are news stories about vulnerable and elderly people falling victim to this terrible disease in care homes across the UK and abroad. You feel so helpless that you can’t visit your parent at a time
that you want to be close to them and to protect them.
The manager and staff at Marsh House have been professional and caring throughout this ordeal. They know that responsibility for safeguarding your parent rests with them and they are taking it very seriously from what I can see and from what I hear. The family are indebted to these wonderful people for looking after our mum/grandma.
We speak to Mum each day and staff help her keep her mobile charged and with credit. They facilitate a video call each week and they help Mum to see me at a very safe distance from the garden. They know how important it is for Mum and for us to keep in touch.
Heartfelt thanks from all our family.

Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you for your kind words, it makes us so happy that you feel this way. We are doing our very best to ensure that all or residents are happy.


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Review from E M (Wife of Resident) published on 14 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and manager are always friendly and helpful. They all work very hard, and I hope they are appreciated and recognized individually by the group, especially during the Covid-19 epidemic.
Suggestions: A raised bed, vegetable plot for residents to tend. An activity person, encouraging residents
with keep-fit activities. Introduce quizzes, bingo sessions and a large print news sheet for residents to read.

Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you for your response, we are working tirelessly to keep our residents and staff in high spirits, with activities every day to keep them smiling. Covid-19 will not stop us from giving our residents the best life we can offer.


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Review from A S (Respite Resident) published on 12 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Marsh House is very good. Excellent staff. Excellent maintenance man and a good Manager.

Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you for your kind words, we really appreciate your review.


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Review from F F (Resident) published on 12 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Marsh House is my home from when it opened, had a chance of moving but did not wish as staff is all excellent. I have a lovely flat. I have made some good friends and a good for life.

Reply from Lynette Watkinson, Home Manager at Marsh House

This makes us so happy, we love having you in our home.


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Review from Linda C (Daughter of Resident) published on 21 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is fabulous. The rooms are great, the restaurant has fabulous choices and the staff are very caring. They have lovely gardens and have excellent facilities, and they have entertainment coordinators to keep the residents happy and healthy.

Reply from Lynette Watkinson, Home Manager at Marsh House

What a glowing review. Thank you for your kind words, we really appreciate your comments.


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Review from Patricia P (Daughter of Resident) published on 20 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of this home for several years and I cannot speak too highly of the care she has received. The staff display kindness and consideration at all times. The past month has been very demanding for all concerned and the dedication shown by the staff is outstanding. Marsh House
was one of the first in the area to ask for total isolation and while this is difficult for both residents and family, it was a necessary precaution to keep everyone safe. They have even managed to give us the opportunity to videocall, which was much appreciated. My heartfelt thanks go to all the staff.

Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you for your lovely review, we really appreciate your kind words.


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Review from Valerie B (Sister of Resident) published on 2 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is very comfortable at Marsh House. The home itself is clean, bright and welcoming. The staff are very friendly and efficient. My sister's room is nicely decorated, clean and warm and she says the food is varied and always to a good standard with plenty of choices. Having viewed several other
care homes in the area with my sister, we found Marsh House to be head and shoulders above the others in every respect.

Reply from Lynette Watkinson, Home Manager at Marsh House

We really appreciate your positive feedback. Thank you for your kind words. As a home, we endeavour to create a homely, caring environment for all our residents and those who visit.


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Review from C G (Brother of Resident) published on 27 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When I visit my sister I always find the home clean. I find the manager very pleasant and able to attend to all my inquiries. She appears happy to converse with staff and residents and still have time to talk to visitors. The staff I find very friendly and helpful. I have visited quite a few residential
nursing homes from time to tome but I would say that this is the most pleasant and friendly.

Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you for your glowing review, we really appreciate your feedback.


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Review from Joan F (Sister of Resident) published on 21 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and the rest of the family are delighted in the care that my sister is receiving at Marsh House. She is extremely happy here and accepts Marsh House now to be her home. The staff are always very welcoming and helpful.

Reply from Lynette Watkinson, Home Manager at Marsh House

Thank you Joan. We really appreciate your kind words and feedback.


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Review from Dave G (Son of Resident) published on 13 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had two falls in the previous four months prior to going into Marsh House. We decided that, for her own safety, a care home was the best option for a period of respite in order to recover from her injuries. It soon became apparent that she was so unsteady on her feet that Marsh House would have
to be permanent to avoid further injury. We looked at several alternatives and were impressed with Marsh House for its cleanliness and staff attitude to the general safety and welfare of the residents. Her room is en-suite with patio doors opening on to a lawn. The dining room is clean, tidy and modern, looking out on to a well-maintained garden and a patio with furniture for sunny summer days. The food is varied and well presented by the resident chefs, with the menu changing daily. We always find the management and staff very approachable and were extremely supportive and understanding when mum was settling in. We would not hesitate to recommend Marsh House to anyone. It is run as “a happy ship”.

Reply from Lynette Watkinson, Home Manager at Marsh House

What a glowing review of our home. Thank you so much for your kind words, All The Team at Marsh House.


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Review from Bethany H (Granddaughter of Resident) published on 18 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care home, the staff and manager are so caring, my grandma loves it here, plenty of things going on, day trips, great food with menus. Lovely rooms set in a country location, snacks and drinks available all day. It’s all about the needs of the residents and Marsh House puts the residents needs
first.

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Review from Martin W (Son of Resident) published on 11 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Making the decision that your parent needs to go into care is very difficult and finding one that is suitable is even harder so we are glad to have found Marsh House. It is a bright clean environment in a lovely rural setting with a staff who obviously care about their residents. We always find the
management and staff very approachable and they were extremely supportive in the early days when Mum was settling in. We particularly like the fact that we can visit any time of day without prior notice. Mum is very comfortable in her room, well looked after and well-fed. The food is varied and well presented at mealtimes with plenty of choices. Mum enjoys her food and the social aspect of the dining room. Although Mum prefers not to always join in, there are activities available and trips out are popular too. We would not hesitate to recommend Marsh House to anyone looking for somewhere, either for respite or long term care.

Reply from Anna Quilliam, Regional Manager Dovehaven care homes at Marsh House

Thank you for your lovely review. I am pleased your mum is comfortable with us at Marsh House and will share your kind words with the staff team. Kindest Regards.


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Review from Rosie C (Daughter of Resident) published on 20 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

To the wonderful staff of Marsh House care home, I cannot begin to thank you and show my appreciation for the incredible care and attention you gave to my mum, while she was with you until she sadly passed away on the 20/11/17.
Everyone from the management, nurses, care assistants, laundry ladies,
cleaning ladies, cooks and handyman all went above and beyond to ensure my mum was given everything she needed. She was allowed to make her own choices and keep a certain level of independence.
Thank you for your kind words, cards, condolences and words of support and comfort given to me and my family. I really do thank you all from the bottom of my heart. Kind regards.

Reply from Marc Evans, Regional Manager at Marsh House

Thank you for your kind words in relation to the service and support that you experienced at Marsh House. It will be my pleasure to convey your experience to all staff at the home.


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Current Review Score: 9.7 (9.650)

Overview of Review Score

The Review Score of 9.7 (9.650) out of 10 for Marsh House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.650 for Marsh House is calculated as follows: ( (226 Excellents x 5) + (76 Goods x 4) + (18 Satisfactorys x 3) ) ÷ 320 Ratings = 4.65

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Marsh House is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Bed Vacancies

posted 01 Mar 2025

Dovehaven Care Homes currently have availability for new residents. Each of our homes offers a warm, welcoming, and compassionate environment, ensuring residents feel supported and valued.


Awards / Recognitions (2)

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Meet the Team (1)

Sandra

Sandra Carr

Job Title: Home Manager

Joined: 2025

Sandra is the Home Manager of Marsh House where we offer residential care in a wonderfully rural setting. She leads her team to offer the very best of residential care.