Meadow Bank Care Home

Meadow Lane, Bamber Bridge, Preston PR5 8LN
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9.6 99 Reviews
  • Meadow Bank Care Home, Preston
Nestled within the residential community in Preston, in Lancashire, Meadow Bank Care Home offers personalised residential, nursing and dementia care care to older people.

At Meadow Bank, there is a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team prides itself on making mealtimes a sociable and stimulating part of each day, by providing an enjoyable experience for all residents and their loved ones.

By getting to know each individual resident, colleagues encourage everyone to take an active part in the Meadow Bank lifestyle. Whether it be participating in the popular wellbeing and activities programme or supporting residents to embrace the peace and quiet the home has to offer, the team is committed to helping residents to lead their best lives.

Community is an integral part of life at Meadow Bank, and the team is dedicated to supporting residents in building strong relationships in the Preston neighbourhood, regularly organising events with local schools, charities and businesses in the area.

Having also recently opened a state-of-the-art Specialist Dementia Care Community (SDCC), Meadow Bank offers an enhanced service which focuses on the welfare and wellbeing of people who are emotionally distressed by their dementia and therefore require specialist care and support.

Recently, the welcoming care home benefitted from a significant refurbishment programme, which created modernised living environments, including a cinema (in SDCC community), which were designed to enhance the quality of life for all residents.

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Care Provided by Meadow Bank Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 120 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Caroline Daley (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (120)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 1

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Meadow Bank Care Home Reviews (99)

Total of 99, showing 1-20
9.6

Meadow Bank Care Home has a Review Score of 9.6 (9.590) out of 10, based on 50 reviews in the last 2 years. Over all time Meadow Bank Care Home has 99 reviews.

Overall Experience

  • 62
  • 31
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  • 0

Date Published

99
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Review from C G (Daughter of Resident) published on 20 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Willow House at the end of September 2024. Since moving there she has been much happier and more relaxed than when she lived at home. Sometimes she is a little confused about where she is and thinks she's on holiday in The Lake District. I think this is a good illustration of how content
she is at Meadowbank. In her younger years she spent many happy holidays in the Lakes. When I visit she is always nicely dressed and her room is clean, as is the communal area. The staff are friendly, welcoming and engaged with the residents.

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Review from A G (Wife of Resident) published on 19 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband + I really enjoyed the valentines afternoon tea + party.
Everyone was clapping, dancing + singing along with the singer, who was very good. We all enjoyed the lovely buffett tea and the room looked great, decorated in a valentines day theme.
Thank you to the organisers, it was a great afternoon.

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Review from Carol E (Wife of Resident) published on 10 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What an amazing celebration for Valentine Day. The staff certainly pulled out all the stops to make it special for all the residents and their loved ones. It was first class - the decorations the buffet - the entertainment. I cannot find enough praise for everyone who made it possible and so enjoyable.
Well done & thank you.

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Review from C W (Daughter of Resident) published on 3 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was only with you a short time but was happy whilst there. The staff were lovely and caring with a nice atmosphere.

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Review from J W (Daughter of Resident) published on 6 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous experience. The home is a credit to the caring profession from top to bottom. Such a comfort to know Dad will be looked after with lots of love.

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Review from Jacqueline T (Daughter of Resident) published on 5 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident in Willow House at Meadowbank for about 18 months now and in that time she has been treated with the utmost respect and kindness. She settled in very quickly which I was concerned about as she was already settled in a lovely care home, but as her needs increased it was no
longer the right place for her. The staff in Willow House were so welcoming and friendly so the transition was seamless. Mum has several health conditions and concerns but the staff are always very prompt in making sure she has her medication or if needed, has further medical attention. Willow House is a lovely homely place with fresh and modern decor. The rooms and communal areas are always tidy and clean. They have a full programme of activities and events and the atmosphere is always very positive and pleasant. The staff always look happy to be there and have a genuine rapport with the residents. Mum is very well cared for and I couldn't be happier that she is there.

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Review from G S (Son of Resident) published on 28 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff doing a great job, so so happy with the excellent care my mum is receiving.

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Review from A C (Niece of Resident) published on 29 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt is being well looked after and the staff are friendly and helpful.

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Review from C C (Niece of Resident) published on 29 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have always found the staff very helpful and courteous while we are visiting my Aunt.

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Review from S B (Daughter of Resident) published on 17 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Hi, my mum has been a resident of Meadow Bank Care Home Preston for the last 10 years. Recently though she has deteriorated quite a lot. Myself and my sister live abroad so we cannot always be there unfortunately so we do put our trust into the carers and management that she will be cared for. Unfortunately,
we have found that her care has been severely overlooked. Recently she was taken to hospital with severe dehydration which was due to not drinking and eating enough plus a urine infection. Surely this is a basic requirement for residents. I have been to and spoken several times to the carers at the home and also emailed but have had no response. The lack of communication is shocking. I agree our circumstances are slightly different not living in the country which is all the more important to communicate. I was not informed about my mum this time and have never been informed on other occasions when she has been taken to hospital or if she is ill.

Reply from Clare Sheehan, Careline Advisor at Meadow Bank Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. I understand that you have already spoken with the Home Manager about your concerns and that she has been able to explain the situation fully to you. If you require any further clarification or have any additional questions, please do not hesitate to contact her again.


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Review from Valerie F (Friend of Resident) published on 14 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very kind and helpful but sometimes communication was not as good as it should be between different shifts.

Reply from Clare Sheehan, Careline Advisor at Meadow Bank Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Your positive comments about our staff team and home are greatly appreciated. We are sorry you sometimes experienced issues around with communication. We recommend liaising with the home manager in the first instance to resolve any issues. We are happy to support in any way and will always take on board suggestions to improve our service. If you would like to get in touch with the home to discuss anything raised further, please do not hesitate to do so.


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Review from Michelle H (Friend of Resident) published on 10 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and staff are amazing, caring people, always kind and smiling. Very helpful and nothing is too much trouble.
The carer is very helpful and kind. All staff are wonderful and treat residents with love and respect.

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Review from Nicola B (Daughter of Resident) published on 10 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are brilliant.

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Review from Jean M (Friend of Resident) published on 8 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Each time we have been to Meadow Bank the atmosphere has been so friendly. The staff are amazing, genuine and caring.

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Review from K C (Daughter of Resident) published on 4 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent facilities, kind and helpful staff. I wouldn't hesitate to recommend Meadow Bank to anyone who needs care.

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Review from V B (Wife of Resident) published on 2 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When needing advice and information, management has managed to help in a way I understand. Also, all the staff are incredibly welcoming to visitors.
It is lovely to see the smiles and kindness shown to the residents in their daily lives.

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Review from Maureen B (Wife of Resident) published on 20 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot praise highly enough!

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Review from Pauline q (Daughter of Resident) published on 1 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one Mum was treated with care, dignity, kindness, respect and support. Nothing is too much trouble, all the staff are friendly, approachable and caring.
There are activities of some kind every day. The food is excellent.
The home is absolutely spotless and mum's room is lovely.

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Review from P W (Brother of Resident) published on 18 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister transferred from another home and the staff were very supportive from day 1. She was initially agitated, but after a few days settled down. On all my visits staff have been forthcoming to me on any incidents or general behaviour. Also always lots of staff on duty and nothing seems to be too
much trouble. I have observed them interacting with other residents and always upbeat, friendly and professional. Overall in sometimes difficult circumstance, a happy, pleasant atmosphere.

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Review from Debbie S (Daughter of Resident) published on 10 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad unfortunately didn't have the best start to living in care establishments and as a family, we were uncertain of the move to Sabrina unit at Meadowbank. How our thoughts have changed, Dad has totally settled into life in Sabrina aided by a particular staff member and all the staff there. The care
they show Dad is 5* and handle his changing needs with dignity and respect, and are so welcoming to us as a family when we visit Dad. The unit has a homely feel to it, and I'm so glad we didn't let our past experience with other care units influence us to let Dad go. Thank you is a small part of how grateful I am for knowing Dad's looked after.

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Current Review Score: 9.6 (9.590)

Overview of Review Score

The Review Score of 9.6 (9.590) out of 10 for Meadow Bank Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 50 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.590 for Meadow Bank Care Home is calculated as follows: ( (417 Excellents x 5) + (132 Goods x 4) + (16 Satisfactorys x 3) + (4 Poors x 2) + (16 Very Poors x 1) ) ÷ 585 Ratings = 4.59

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Meadow Bank Care Home is based on 48 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 48 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Apr 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Frequently Asked Questions about Meadow Bank Care Home

What types of Care is Meadow Bank Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Meadow Bank Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Meadow Bank Care Home have?

There are 120 Single Rooms.

What are the Facilities & Services at Meadow Bank Care Home?

Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Meadow Bank Care Home to the centre of Preston?

4.5 mile(s) as the crow flies, distance by road may be significantly further.