Meadow Bank Care Home

Meadow Lane, Bamber Bridge, Preston PR5 8LN
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9.6 99 Reviews
  • Meadow Bank Care Home, Preston
Nestled within the residential community in Preston, in Lancashire, Meadow Bank Care Home offers personalised residential, nursing and dementia care care to older people.

At Meadow Bank, there is a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team prides itself on making mealtimes a sociable and stimulating part of each day, by providing an enjoyable experience for all residents and their loved ones.

By getting to know each individual resident, colleagues encourage everyone to take an active part in the Meadow Bank lifestyle. Whether it be participating in the popular wellbeing and activities programme or supporting residents to embrace the peace and quiet the home has to offer, the team is committed to helping residents to lead their best lives.

Community is an integral part of life at Meadow Bank, and the team is dedicated to supporting residents in building strong relationships in the Preston neighbourhood, regularly organising events with local schools, charities and businesses in the area.

Having also recently opened a state-of-the-art Specialist Dementia Care Community (SDCC), Meadow Bank offers an enhanced service which focuses on the welfare and wellbeing of people who are emotionally distressed by their dementia and therefore require specialist care and support.

Recently, the welcoming care home benefitted from a significant refurbishment programme, which created modernised living environments, including a cinema (in SDCC community), which were designed to enhance the quality of life for all residents.

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Care Provided by Meadow Bank Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 120 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Caroline Daley (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (120)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 1

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Meadow Bank Care Home Reviews (99)

Total of 99, showing 41-60
9.6

Meadow Bank Care Home has a Review Score of 9.6 (9.588) out of 10, based on 50 reviews in the last 2 years. Over all time Meadow Bank Care Home has 99 reviews.

Overall Experience

  • 62
  • 31
  • 4
  • 2
  • 0

Date Published

99
10
37
50
49

Review from Janet W (Friend of Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit a resident, usually weekly. I also know another couple of residents. It is a lovely atmosphere. All staff are lovely, they are responsive to the residents.

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Review from R W (Wife of Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are amazing, they go above and beyond looking after the residents, nothing is too much trouble and they are all very welcoming.

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Review from Christine B (Resident) published on 18 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Meadow Bank has a lovely homely feel and the staff are very friendly and easing. I felt at home right from the first day and still do. I am waiting for a knee operation and will be able to go home afterwards, but if I had to stay permanently I certainly would. Thank you everyone.

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Review from Diane S (Daughter of Resident) published on 20 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is a resident at Meadow Bank Care Home, Sabrina House and he is looked after by the amazing staff so well. He is kept so clean, always shaven and always looks so smart when we visit him. All the staff are so friendly and caring. You can tell they love their job. I really appreciate all they do
for my lovely dad. It really does help to know he is safe. Thank you.

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Review from Elaine S (Daughter of Resident) published on 8 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has settled in very well at Meadow Bank Care Home, she feels safe and secure and has gained good relationships with a number of staff. I'm very grateful for Meadow Banks workforce who have supported not just my mum but myself also. A very friendly, homely environment.

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Review from Glenys B (Wife of Resident) published on 28 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After twenty months of frustration and repeated safeguarding issues relating to my husband’s care in a number of care homes, I was despairing of him ever receiving the care he needs and deserves. He was then accepted at Sabrina House.
I have since been astounded at the caring attitude of the staff
and the willingness to improve the quality of life of the people in their care.
My husband’s well-being is a priority in this person-centred environment. Relatives are consulted and their views considered. I have the greatest respect for all the staff at Meadow Bank Care Home and thank them for their dedication which has improved the quality of life of my husband as well as lifting a considerable weight from the shoulders of myself and my family.
The managers should be proud of the service which is evolving as a result of their dedication to the needs of their vulnerable residents.

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Review from Patricia G (Resident) published on 26 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with this home. My room is my new home now and I have a few of my photos and trinkets which really matter to me.
The staff are wonderful and help me a lot.
I have made friends with other residents.
Also, the food is really good and nicely presented.

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Review from M D (Wife of Resident) published on 21 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always satisfied with the service you give.

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Review from Edwin H (Husband of Resident) published on 20 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience of visiting the care home seven days a week is good. I find all the senior staff on the unit and care workers are also good.

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Review from Julie H (Granddaughter of Resident) published on 4 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad has been at Meadow Bank for a number of years suffering with severe dementia. The care he receives is phenomenal, he has the best quality of life he could have. He is treated with the utmost respect, kindness, compassion and care. The staff are phenomenal, going above and beyond to make him
settled, comfortable and as happy as possible. I love visiting, I am made to feel part of the family and always warmly welcomed, it is a warm and happy home. I am so thankful my grandad is in such a loving, safe place and I am so thankful for all that the staff do, not just for my grandad but for me, but for making me so welcome and giving me such peace of mind. He also certainly loves the food and the staff know his favourites!

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Review from Joanne D (Daughter of Resident) published on 23 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our darling mum was a resident in Ribble House for over 5 years. The staff of Ribble House (which is the medical unit) worked tirelessly and with love to support mum’s needs. Mum had a lovely room with patio doors opening out onto greenery. The staff showed mum so much love and dignity and on her funeral
day came out on mass to say goodbye.
Thank you all.

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Review from K B (Daughter of Resident) published on 2 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at Meadow Bank Care Home for almost six years. Overall the experience has been positive. Carers are generally very caring, kind and patient with residents.
The home has been recently refurbished and is light and bright in general areas.

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Review from Julie S (Daughter of Resident) published on 2 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The change in mum just after a couple of days in Meadow Bank Care Home was so noticeable. Since being here she has reconnected with her language, which we thought was lost for good whilst in her previous care home. It is clear that staff spend time talking and interacting with her and she is back to
her old self, smiling and chatting. Mum loves the food cooked fresh on-site which has clearly benefited her. Staff are always helpful and keen to know about mum's life and what she likes. Seeing mum in such good care has been a huge relief for me and my family.

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Review from Lauretta W (Daughter of Resident) published on 2 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been here for a while and took a little time to adjust but she is happy, she receives one to one and her care and needs are met, Meadow Bank keep me informed of my mother's heath.

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Review from Julie C (Daughter of Resident) published on 2 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was moved from a small residential home into Meadow Bank in August 2022. She settled in well and I am very happy with the care she receives, all the staff are lovely and friendly and do an amazing job.

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Review from Graham F (Husband of Resident) published on 28 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very helpful and friendly. If there are concerns about my wife's health or anything else that they think I should know about, they won't hesitate to get in touch with me. The home feels bright and cheerful with the new decor. It also feels like it's definitely the right place for my wife's
needs. Would recommend this care home to family and friends.

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Review from Shirley P (Wife of Resident) published on 14 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident for approx 8 weeks being transferred from the hospital. From what I have been able to review so far, obviously limited due to COVID restrictions. I am happy that he is being treated with consideration and dignity.

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Review from Maureen H (Daughter of Resident) published on 3 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my mum was only at Meadow Bank for a short time, the staff on Willow Unit and the admin staff were marvellous. I cannot thank them enough for caring and supporting my mum in her last days. This care home is the gold standard.

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Review from Jeanette C (Daughter of Resident) published on 28 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On Dad's 86th birthday in March, my sister and I visited and had a window visit with Dad. We were concerned that his dementia would have worsened over the 12 months we hadn’t seen him because of covid. We were blown away by the level of care that Dad is receiving. A member of staff helped Dad open all
his presents talking to us and involving us through the window. She treated Dad like he was her own grandad and with such genuine affection and respect. It made me cry with relief and happiness that he was in such good hands. Well done meadow bank.

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Review from Anne H (Wife of Resident) published on 16 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the past 12 months it's been very difficult not being able to see our loved ones, wondering how they are, are they being cared for properly. I didn't have to worry as the staff gave more than 110%, keeping me up to date with things and doing facetime calls. My husband was very well cared for and
I would recommend this home to anyone who was looking for a care home.

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Current Review Score: 9.6 (9.588)

Overview of Review Score

The Review Score of 9.6 (9.588) out of 10 for Meadow Bank Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 50 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.588 for Meadow Bank Care Home is calculated as follows: ( (416 Excellents x 5) + (133 Goods x 4) + (16 Satisfactorys x 3) + (4 Poors x 2) + (16 Very Poors x 1) ) ÷ 585 Ratings = 4.588

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Meadow Bank Care Home is based on 48 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 48 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Apr 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (6)

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