Milton Lodge Rest Home

35 Mount Road, Fleetwood FY7 6EX
Submit a Review
9.9 55 Reviews
  • Milton Lodge Rest Home, Fleetwood
Milton Lodge Rest Home is situated in a quiet residential area of Fleetwood. The home is convenient for a short stroll to the local shops, the market or to the sea front.
The Home provides long term, short term and respite care for 21 residents in a warm and friendly atmosphere, where they are treated with dignity, respect and compassion at all times.

The team use a digital care planning tool to create person centred care plans for each resident. The care plans are tailored to their individual needs and interests and take into account their social and cultural preferences.

Residents are encouraged to personalise their rooms and can have a say in the décor to ensure that they feel at home. The home has two spacious lounges where residents can socialise and watch television. Residents can enjoy the fresh air and good weather in the home’s private rear garden which is furnished with garden tables and chairs. The residents and their visitors enjoy sitting there in the summer months.

A sunny decking area, which can be accessed directly from the dining room or the garden, has been added to the home. This is a popular place for the residents and their visitors to sit on warm days.

The home has a separate visiting pod in the back garden. It can be used to visit your loved ones, if required.

Great emphasis is placed on the personal independence, dignity and quality of life of each resident. Social activities are organised for residents and they are at liberty to choose to participate in these or not.

Residents can enjoy an active social life thanks to the busy activities programme. This includes crafts, quizzes, discussion groups, trips out and entertainment.

A choice of menu is available at each meal. Special diets can be catered for. Each meal is freshly prepared using only the finest ingredients.

Care Provided by Milton Lodge Rest Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 21 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Nicola Slinger (Manager)
  • Admission Criteria
    • Adults over 65, Adults under 65
    • Ages 45+
  • Room Information
    • Single Rooms (19)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Milton Lodge Rest Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £725
    • RESPITE Self-Funded Residential Care from £794
  • (these prices are only a guideline, please contact Milton Lodge Rest Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
Total of 55, showing 1-20
9.9

Milton Lodge Rest Home has a Review Score of 9.9 (9.857) out of 10, based on 10 reviews in the last 2 years. Over all time Milton Lodge Rest Home has 55 reviews.

Overall Experience

  • 42
  • 13
  • 0
  • 0
  • 0

Date Published

55
2
10
10
45
Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for approximately 1.5 years and now my father too for around 6 months. I cannot speak highly enough about the team at Milton Lodge. Their warmth, care and dedication constantly shine through and all the family can relax knowing our parents are safe and well cared for.

Reply from Pamela Mathauda, Owner at Milton Lodge Rest Home

Thank you for your kind comments. We are lucky to have an excellent staff team here at Milton Lodge.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

From my experience, I have a good overall experience of the home and their care for my father. Specifically, certain carers who have a lot of patience for him even when he is stubborn and hard work.
I appreciate the way they have looked after him and continue to do so.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Our Nana had been at Milton Lodge for the last few years until passing away there recently at the age of 98. During this time I visited the home at all hours through the day and night. I saw every member of staff going about their work and I can honestly say they have special DNA; to do the job they
do with such tenderness, humour and compassion. Nan was part of a family there and it gave us all great comfort to know how well she was cared for. All the staff knew her inside-out and treated her like the individual she was.
Thanks again to all of you. Not just for the exceptional level of care you gave to Nan, but also for making our family so welcome over the years. I'll miss our visits.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Nanna had been a resident at Milton Lodge for around 3 years. Since arriving at Milton Lodge, she had been treated with dignity, respect and affection by all the staff there. We were always made to feel incredibly welcome, especially when arriving with the great-grandchildren in tow. Both the staff
and residents alike always make such a fuss over the little ones. Nan's room was made to be as personal as possible and she loved looking out over The Mount and watching the local children play in the park. Milton Lodge is a historic building and the character has been retained. The outdoor areas are a godsend as they are accessible and safe for both the residents and the children. The home is situated a stone's throw from The Mount and a very short walk from the beach, where we have spent some lovely family days with Nanna. All in all, we could not have had a more positive experience than we have had at Milton Lodge. We are very grateful for how they have loved and cared for Nanna.

Reply from Pamela Mathauda, Owner at Milton Lodge Rest Home

Thank you so much for the lovely review. It was a pleasure to have cared for your nan.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Very good care home. Nice staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Very nice care home. Friendly, helpful staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Mum has been very well looked after in Milton Lodge. She has been treated with respect and kindness at all times. Her surroundings are comfortable, the staff are friendly and caring. She enjoys the homecooked food which is plentiful and delicious. The staff are at hand to help her now she has difficulty
feeding herself.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Taking my mum to Milton Lodge was my cry for help. I always said no matter what I would look after Mum. But I could not and all the staff at Milton Lodge are my angels. And I tell them all the time.
It's not just a safe caring place for my mum , but for all my family.
My children and myself get
treated with kindness and nothing is too much trouble.
I think I will always be a part of Milton Lodge as they saved me.
To all the staff thank you, please don't ever change.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The staff encouraged my Dad to engage in activities, such as carpet bowls, crafts and dominoes, which he enjoys. Dad is happy, and his care needs are met. I receive regular news articles with pictures of Dad going on outings, such as the Christmas pantomime and trips to the park. The staff take Dad
to the doctors and dentist when required and ensure his medical needs are met. His diabetes is well managed, and I appreciate that Dad would like more biscuits than are good for him, and again, the staff are patient and firm when required. He has recently become double incontinent which has required more personal hygiene care, and again, this has been well managed. Dad feels safe and cared for, he loves his meals and sleeps well; as do I, knowing he is so well cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Milton Lodge colleagues are all locals with warmth, care and humour. Our mother and aunt get incredibly well looked after. The food is amazing. The place is spotless and there is always activity to keep the residents entertained.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a permanent resident at Milton Lodge since June 2020 and I have been very impressed with the high standard of care shown to her throughout her stay. The manager and staff are always friendly, compassionate and very caring and nothing is too much trouble which gives us peace of mind that
she is being well looked after. Mum especially likes to sing along to the musical entertainment and she thoroughly enjoyed the recent Platinum Jubilee celebrations organised by the staff. I would recommend Milton Lodge to anyone who is considering 24/7 home-from-home residential care for their loved ones.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home for my mother and she is very well looked after.
The staff are excellent and look after her to the highest standard.
The food is excellent as well, the rooms are all ways tidy and clean.
The care home is a credit to the owners and the staff alike.

Reply from Pamela Mathauda, Owner at Milton Lodge Rest Home

Thank you so much for your feedback and lovely comments. We will share your comments with the staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Milton Lodge for just over a year now. She has settled in very well and is looked after by a very supportive care team. She enjoys her food and has put a little bit of weight on so is thriving. The laundry service is amazing. Mum enjoys the activities that are available
a few days a week and having her hair done weekly. Everytime you go to Milton Lodge you are welcomed and everywhere is very clean. I am very relieved that we chose Milton for Mum's care, there is no doubt she is happy and very comfortable, and has settled into her new family of care. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Staff at Milton Lodge are extremely caring towards residents. They make their best efforts to keep the residents happy and are extremely empathetic and kind. They treat them as their own family. My mum resides there and I know she is in the best hands. The girls are wonderful with my mum, you can see
the affection the girls all have for her. My heart broke when we had to put Mum in 24hr care, but I know she is in the lovely care of all staff at Milton Lodge.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Excellent care given at all times. My mum has been here now for 2 years and she is extremely happy. Very clean home, nothing is too much trouble. The staff are friendly and very helpful. I would definitely recommend this home in a heartbeat. I know my mum is getting the best care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

My mum moved into Milton Lodge in the middle of December 2021. The staff have been wonderful helping her settle in quickly and caring for her dignity, respect and much laughter. It was a difficult decision for us as a family to make but we have no regrets and the care Mum is receiving is second to none.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

She seems very happy.
Staff are all very nice and friendly.
Lovely and warm home. Very clean.
Nice to have a TV in the room.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Being looked after and being safe and secure.
In summer, lovely chairs to sit out when suitable and coloured flowers in tubs in the garden.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

The atmosphere is happy and very considerate to all residents.
Food is good, well looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Feel comfortable about my mother staying here as her having to stay in a home was unexpected. The thing that make the care home are the staff who are fantastic and really care for people. The only downside is the size of the rooms but really satisfied with everything else.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.857)

Overview of Review Score

The Review Score of 9.9 (9.857) out of 10 for Milton Lodge Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.857 for Milton Lodge Rest Home is calculated as follows: ( (104 Excellents x 5) + (13 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 119 Ratings = 4.857

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Milton Lodge Rest Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Sep 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Milton Lodge Rest Home

What types of Care is Milton Lodge Rest Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Milton Lodge Rest Home provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Milton Lodge Rest Home have?

There are 19 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Milton Lodge Rest Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Milton Lodge Rest Home to the centre of Fleetwood?

0.1 mile(s) as the crow flies, distance by road may be significantly further.