Milton Lodge Rest Home

35 Mount Road, Fleetwood FY7 6EX
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9.9 55 Reviews
  • Milton Lodge Rest Home, Fleetwood
Milton Lodge Rest Home is situated in a quiet residential area of Fleetwood. The home is convenient for a short stroll to the local shops, the market or to the sea front.
The Home provides long term, short term and respite care for 21 residents in a warm and friendly atmosphere, where they are treated with dignity, respect and compassion at all times.

The team use a digital care planning tool to create person centred care plans for each resident. The care plans are tailored to their individual needs and interests and take into account their social and cultural preferences.

Residents are encouraged to personalise their rooms and can have a say in the décor to ensure that they feel at home. The home has two spacious lounges where residents can socialise and watch television. Residents can enjoy the fresh air and good weather in the home’s private rear garden which is furnished with garden tables and chairs. The residents and their visitors enjoy sitting there in the summer months.

A sunny decking area, which can be accessed directly from the dining room or the garden, has been added to the home. This is a popular place for the residents and their visitors to sit on warm days.

The home has a separate visiting pod in the back garden. It can be used to visit your loved ones, if required.

Great emphasis is placed on the personal independence, dignity and quality of life of each resident. Social activities are organised for residents and they are at liberty to choose to participate in these or not.

Residents can enjoy an active social life thanks to the busy activities programme. This includes crafts, quizzes, discussion groups, trips out and entertainment.

A choice of menu is available at each meal. Special diets can be catered for. Each meal is freshly prepared using only the finest ingredients.

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Care Provided by Milton Lodge Rest Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 21 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Nicola Slinger (Manager)
  • Admission Criteria
    • Adults over 65, Adults under 65
    • Ages 45+
  • Room Information
    • Single Rooms (19)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Milton Lodge Rest Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £725
    • RESPITE Self-Funded Residential Care from £794
  • (these prices are only a guideline, please contact Milton Lodge Rest Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Milton Lodge Rest Home Reviews (55)

Total of 55, showing 21-40
9.9

Milton Lodge Rest Home has a Review Score of 9.9 (9.857) out of 10, based on 10 reviews in the last 2 years. Over all time Milton Lodge Rest Home has 55 reviews.

Overall Experience

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Review from Richard B (Son of Resident) published on 4 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother and I have been very impressed with my mum's care whilst being a resident at Milton Lodge care home. The staff are very friendly and treat my mum with respect and care that we have really appreciated in the short time she has been there. Mum seems very happy and we've seen a marked improvement
in her wellbeing. The nurses have told me how much they love Mum and that has been reciprocated in Mum's demeanour. I have no hesitation in recommending the home to anyone in a similar position.

Reply from Phillipa Green, Compliance Manager at Milton Lodge Rest Home

Thank you so much for leaving a review, we are glad you and your mum have had a positive experience at the home, it is nice for the team to hear they are doing well. We look forward to seeing you again soon.


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Review from Mike (Son of Resident) published on 22 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum moved to Milton Lodge in March 2020 so my experience of the home isn’t, as yet, extensive. Talking about care provision with Mum and my sister, we were drawn to Milton Lodge following discussions with home help and nursing personnel. We all wanted a homely, friendly place for Mum to live. Our families
knowledge of Milton Lodge as a previous maternity hospital and Mum having lived in Fleetwood all her life dovetailed nicely.
The management and staff have all been found to be kind, patient and caring, providing a very homely atmosphere. I have found the management to be calm, approachable, informative and professional.
The Covid situation has been challenging for everyone, especially care homes. I have been reassured by provisions put in place at Milton Lodge.
I believe Mum is in a good place, she seems content and regularly tells me of kind deeds by management and carers.
I’m sure there are smarter, newer cars homes, but care and a homely atmosphere are, I believe, most important.

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Review from Kay S (Daughter of Resident) published on 21 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend Milton Lodge very highly to anyone considering 24/7 care for their mum, granny or auntie.
It is a small facility, and ladies only. The whole feel of the home is just that... like a home, or a guest house. It doesn't feel like a "facility" at all. The staff are amazing, kind, compassionate
and caring. We always hear about the unsuitable or failing care homes, but rarely, if ever, hear about the really good ones, well this is one!
It is never an easy decision to have to make, but I have no problem at all recommending Milton Lodge.

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Review from Kathryn N (Daughter of Resident) published on 27 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Milton Lodge to anyone having to consider care for a loved one. Mum had fabulous care whilst there and all the staff were respectful and caring. Unfortunately, Mum’s care needs have become more complex and she can no longer stay and Mum and the family are sad about this.
Many
thanks to all at Milton Lodge.

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Review from A W (Daughter of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very welcoming every time we visit. The staff are extremely helpful and caring and the rooms are furnished to a high standard. The staff put regular theme events on like Burns Night including a piper, singers and school children also visit.

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Review from Mary B (Friend of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Each time I have visited I have found the staff very friendly and helpful. When you walk in the door, you can feel the lovely atmosphere. Also, I would definitely live here if I had to. So that says it all I think.

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Review from W C (Daughter of Resident) published on 22 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the short time my mum has been a resident at Milton Lodge, we have been really impressed with the friendly atmosphere. Not only my mum but also we, as her family, have been made very welcome. Every staff member we have met has been cheerful and this in turn makes for a lovely atmosphere. The cleanliness
of Milton Lodge is excellent - both in the communal areas and in the residents' rooms. Although we have not sampled the food ourselves, my mum is very happy with her meals. There have been several activities taking place from games of dominoes with other residents to entertainers coming in to sing. A visiting hairdresser is also an advantage as travelling to a hairdresser was proving difficult for my mum. We feel that we are able to leave my mum knowing that she will be safe and happy. Obviously, for us, this is very reassuring. We would not have any hesitation in recommending Milton Lodge to anyone.

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Review from Geraldine H (Daughter of Resident) published on 10 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I can't praise the home enough, they have been great with my Mum. It was very hard to say it was time for a care home but the staff are great with Mum and when we had concerns with a leg ulcer, they were on top of the problem getting outside people sorted very quickly (quicker than we could have done).
The only thing I would say is the bathrooms are a bit past it, not that it bothers the residents.

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Review from J W (Friend of Resident) published on 24 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been coming to see the residents for 4 years. The staff are very friendly and good with them.

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Review from L A (Daughter of Resident) published on 23 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring, lovely and hardworking staff. Good home-cooked food and friendly residents. Like a family.

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Review from Susan B (Daughter of Resident) published on 16 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great management and staff. Lovely atmosphere. Good food well served.

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Review from Lorna B (Friend of Resident) published on 9 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find this care home to be absolutely spotless, decor and flooring are amazing. The staff are wonderful. They treat residents with a lot of care and are very attentive. They treat family and friends likewise. Home from Home.

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Review from Noreen S (Stepdaughter of Resident) published on 8 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are really kind to my mother and she can be quite challenging as her dementia is quite advanced. They prepare special meals for her and show a lot of patience.


The home has been beautifully decorated and has a flat screen TV for the patients. It is always very clean and well kept.


The

staff are lovely and treat me like a friend as well as being kind to my mother.

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Review from J B (Daughter of Resident) published on 27 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to Milton Lodge Rest Home as an emergency and subsequently, the move was made permanent. She has always been very independent so this was hard for her emotionally as well as physically. Whilst her room is on the small side and there is no en-suite more important is the level of
care, respect and understanding shown by the staff and the high standard of the food. Nothing is too much trouble and staff take her for various appointments. I am always made to feel welcome as are other relatives and friends I would have no hesitation in recommending the home to others.

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Review from Doreen S (Friend of Resident) published on 25 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always very pleasant and engaging with residents. Very clean and welcoming care home.

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Review from Doreen A (Friend of Resident) published on 19 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is the most homely, friendly home I have ever been in, the staff are fantastic, very caring and attentive to all the residents, their well being is paramount.


Also I was very impressed with the entertainment that was put on, singers and bingo, dominoes and several social events. This

care home is amazing and I would have been happy for my mother to have been here.

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Review from D L (Son of Resident) published on 19 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent, caring and supportive. They are open and welcoming to families and residents. I couldn't have chosen a better care home for my mother.
The patience and love shown to her gives me peace of mind for her safety and that all her needs are met.

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Review from M D (Granddaughter of Resident) published on 19 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Food can be quite basic. My grandmother says, and cold sometimes when served.
Amazing staff and Nan loves them all.

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Review from Myra H (Daughter of Resident) published on 20 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Milton Lodge Rest Home is always clean and tidy. The staff are friendly and helpful and will always discuss any problems you may have. Menus are varied and residents are given choices. Meals are cooked on sight so are always freshly prepared.
Residents clothes are washed and changed regularly. Residents
are encouraged to take part in Bingo, Dominoes and sing-songs. Special occasions such as St Patrick's day are celebrated. Each resident is treated to a tea party with cake on their birthday. Residents are taken out in a wheelchair when the weather permits. There is also an outside space for them to enjoy warmer days. This place is home from home.

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Review from F M (Cousin of Resident) published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We find Milton Lodge a very good home for our relation and others.

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Current Review Score: 9.9 (9.857)

Overview of Review Score

The Review Score of 9.9 (9.857) out of 10 for Milton Lodge Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.857 for Milton Lodge Rest Home is calculated as follows: ( (104 Excellents x 5) + (13 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 119 Ratings = 4.857

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Milton Lodge Rest Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Sep 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (6)

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