Milton Lodge Rest Home

35 Mount Road, Fleetwood FY7 6EX
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9.9 55 Reviews
  • Milton Lodge Rest Home, Fleetwood
Milton Lodge Rest Home is situated in a quiet residential area of Fleetwood. The home is convenient for a short stroll to the local shops, the market or to the sea front.
The Home provides long term, short term and respite care for 21 residents in a warm and friendly atmosphere, where they are treated with dignity, respect and compassion at all times.

The team use a digital care planning tool to create person centred care plans for each resident. The care plans are tailored to their individual needs and interests and take into account their social and cultural preferences.

Residents are encouraged to personalise their rooms and can have a say in the décor to ensure that they feel at home. The home has two spacious lounges where residents can socialise and watch television. Residents can enjoy the fresh air and good weather in the home’s private rear garden which is furnished with garden tables and chairs. The residents and their visitors enjoy sitting there in the summer months.

A sunny decking area, which can be accessed directly from the dining room or the garden, has been added to the home. This is a popular place for the residents and their visitors to sit on warm days.

The home has a separate visiting pod in the back garden. It can be used to visit your loved ones, if required.

Great emphasis is placed on the personal independence, dignity and quality of life of each resident. Social activities are organised for residents and they are at liberty to choose to participate in these or not.

Residents can enjoy an active social life thanks to the busy activities programme. This includes crafts, quizzes, discussion groups, trips out and entertainment.

A choice of menu is available at each meal. Special diets can be catered for. Each meal is freshly prepared using only the finest ingredients.

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Care Provided by Milton Lodge Rest Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 21 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Nicola Slinger (Manager)
  • Admission Criteria
    • Adults over 65, Adults under 65
    • Ages 45+
  • Room Information
    • Single Rooms (19)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Milton Lodge Rest Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £725
    • RESPITE Self-Funded Residential Care from £794
  • (these prices are only a guideline, please contact Milton Lodge Rest Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Milton Lodge Rest Home Reviews (55)

Total of 55, showing 41-55
9.9

Milton Lodge Rest Home has a Review Score of 9.9 (9.857) out of 10, based on 10 reviews in the last 2 years. Over all time Milton Lodge Rest Home has 55 reviews.

Overall Experience

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Review from J G (Granddaughter of Resident) published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found Milton Lodge Rest Home so welcoming and homely. I visit my grandmother a couple of times a week and it's comforting to see how nice the staff are and how they have taken time to get to know my nan. My grandmother has settled well and is very fond of the staff.
It's lovely that
they can enjoy the gardens and my grandmother always enjoys the singer that comes in to see the ladies. I have always felt welcomed, along with my little girls who visit with me. Any worries my family have had, whether it be a call to the doctors, the staff have been nothing but helpful. A lovely place.

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Review from Jane J (Daughter of Resident) published on 31 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my mum is receiving at the care home. Staff are wonderful caring and very helpful.


The only negative I have is that mum is deteriorating and unfortunately is in a room on the top floor 'en-suite' but no view and she spends all day in her room. Its a shame she can't see

out, but apart from that, I am very happy with everything else.

Reply from Pamela Mathauda, Owner at Milton Lodge Rest Home

Thank you for your comments. We always encourage your mum to come down to the main lounge areas of the home, which she has been doing more as her health has improved recently.


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Review from J W (Sister of Resident) published on 24 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have only a short time of experience visiting a relative in Milton Lodge. I find the staff extremely caring, kind and helpful. Food provided to the residents is varied and well cooked. The staff are very kind to visitors to the to the home providing cups of tea/sherry. There is a variety of activities
eg., bingo, dominoes, singers visiting, residents birthdays are celebrated with songs etc. Bunting is already in place inside and outside to celebrate the Royal Wedding.

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Review from Linda F (Daughter of Resident) published on 7 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely, caring home. Small and very homely. I don't have any concerns at all about Mum being here as she is safe and well looked after as she is unable to live alone any longer. She is into her 2nd year here now.

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Review from V F (Daughter of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think Milton Lodge Rest Home is a place where client needs are put first. The staff are caring, friendly, professional and truly home from home.
The food is cooked on the premises, nutritious and delicious. The environment is safe and warm for our loved one.

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Review from Gary J (Son of Resident) published on 11 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Milton Lodge for 3yrs and it was the best decision we made concerning her care.Mum's Alzheimer's has slowly but consistently worsened, but her care has been excellent.She is always treated with understanding and great care is taken to protect her and other resident's dignity, no matter
what the circumstances. The home is not purpose built and some of the rooms are shared or small, but it makes up for this by being a home from home and recent redecoration and improvements have made it even better. As mentioned we can visit at any time and are always made welcome by all the staff. The fact that the staff haven't changed in the time my mum has been there is a bonus. I consider them all friends which makes visiting an Alzheimer's suffer so much easier. If you want somewhere that is purpose built and modern Milton Lodge is not for you, but, if you want a home from home where residents are treated with patience, understanding and dignity in their final years then this is the place.

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Review from Lesley E (Daughter of Resident) published on 15 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Milton Lodge is a very well run rest home. Staff seem very friendly and caring. Very clean and well-kept rest home.

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Review from B C (Sister of Resident) published on 7 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been cared for in the above home for nearly three years. She is well cared for in all aspects of care. Whenever I call to see her or what time, the staff are always pleasant and friendly. They inform me if my sister has been unwell or unsettled, which varies from day to day. My sister
has Alzheimer's but always tells me or her family she gets wonderful meals and is always lovely and clean. The home itself is very clean but also very homely. Credit to all the staff who show patience and understanding to people who are confused and don't understand what's happening.

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Review from Frank S (Son-in-law of Resident) published on 1 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management at Milton Lodge are excellent. When you walk into Milton Lodge it feels like a big happy family home and not a care home. I am very happy that we found Milton Lodge for my mother-in-law. It is the best.

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Review from T D (Resident) published on 25 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have to say my stay at Milton Lodge Rest Home has been very pleasant. The staff can't do enough to please you, as some residents are very hard to please. We have bingo, dominoes, sing along, visitors are made very welcome with tea and biscuits.

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Review from Jenny J (Daughter of Resident) published on 18 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident in Milton Lodge for 3 years. She suffers from dementia, I have real peace of mind, knowing that she is cared for by very kind caring staff. The home has a happy family atmosphere with an "open door" policy i.e. visitors are welcome at any time. The manager is always available
to answer any questions or queries and the welfare of the residents is treated as priority. The home is not a modern, purpose built place and some of the rooms are shared as are facilities. However for families who want their loved ones to be cared for in a clean, caring environment by excellent staff this is the place.

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Review from Samantha D (Granddaughter of Resident) published on 18 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Milton Lodge is very neat, tidy and well lit and has large windows which lets in natural light and also allows the residents to see outside. The staff are very friendly and helpful. When I was asked to find somewhere for my nan to live I had a vision of a very clinical, cold dark place. Milton Lodge
has completely changed my view. The staff do an absolute brilliant job of making sure the residents needs are met. I could not recommend it more highly. Top marks.

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Review from Michelle B (Daughter of Resident) published on 18 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has not been at Milton Lodge long and is just really settling in. The care she has been given so far has been good.

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Review from Audrey C (Niece of Resident) published on 15 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff do everything possible to care for residents. i find them very friendly and patient. The home is always fresh and clean. They all work very hard to maintain the quality they achieve. There is always some entertainment for the residents, Bingo, music, singers, exercises, dominoes etc. I think
they do the best they can. I cannot find anything lacking in my opinion.

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Review from Karen G (Niece of Resident) published on 15 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt is well looked after. All the staff are very caring, even when my aunt is difficult they are extremely kind to her.

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Current Review Score: 9.9 (9.857)

Overview of Review Score

The Review Score of 9.9 (9.857) out of 10 for Milton Lodge Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.857 for Milton Lodge Rest Home is calculated as follows: ( (104 Excellents x 5) + (13 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 119 Ratings = 4.857

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Milton Lodge Rest Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Sep 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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