Moorhead Rest Home

309/315 Whalley Road, Accrington BB5 5DF
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8.8 4 Reviews
  • Moorhead Rest Home, Accrington
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Care Provided by Moorhead Rest Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 27 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • M M R Care Ltd
  • Person in charge
  • Siama Hancock (Care Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (23)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (23)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2008
    • Number of floors: 3

Funding & Fees Guide for Moorhead Rest Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £854
    • Self-Funded Residential Dementia Care from £911
  • (these prices are only a guideline, please contact Moorhead Rest Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
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Moorhead Rest Home Reviews (4)

8.8

Moorhead Rest Home has a Review Score of 8.8 (8.750) out of 10, based on 3 reviews in the last 2 years. Over all time Moorhead Rest Home has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
2
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3
1

Review from Wendy Y (Daughter of Resident) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Moorhead Rest Home for some months now. She moved there after we experienced some difficulties with her previous care home. We were obviously reticent about what care she might receive as she was quite frail and suffers from dementia. She settled in quite quickly and
any concerns we might have had were quickly diminished. She is very settled there and well looked after. The staff are all caring and attentive and are happy in their work environment, which makes a huge difference to what we have previously experienced. I can highly recommend Moorhead Rest Home and I am satisfied that my mum is receiving the best care.

Reply from siama hancock, manager at Moorhead Rest Home

Thank you very much for your lovely review. We are very grateful and will continue to do our best.


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Review from C M (Son of Resident) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home staff are warm and friendly and very competent and provide many activities. My Mother sees them very much as friends. Her room is large, extremely clean, bright and airy with a lovely view. The food is excellent - leading to some weight gain! The safety / handling facilities in the home
have all been recently upgraded - with advice from many professionals - and it is good to know that the management place a great emphasis on the safety of all residents and staff. My Mother has been very happy during her 15 months in Moorhead and is looking forward to her future there.

Reply from Siama Hancock, Manager at Moorhead Rest Home

Thank you very much for your review, we will continue to improve and support.


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Review from Tracey D (Daughter of Resident) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly our mother has recently passed away but we as a family we wanted to share this review:
Mum was in Moorhead for 4 ½ years and throughout that time she was always treated with loving care and dignity. Mum made friends with other residents, enjoyed activities and built strong relations with staff
who cared for her with compassion and became her extended family.
Mum loved her food and enjoyed the quality meals that are served in the lovely dining room.
Sadly Mum's health deteriorated as she developed Alzheimer's, and she was not able to participate as much. This was a difficult time for us and the staff were a huge support.
We feel blessed to have found such a good home for our mum to live her last years in.
What has been wonderful and makes Moorhead so special are the staff, thank you so much for all you endless love, care, compassion and support. We will forever be grateful for everything you have done.

Reply from Jayne Proctor, Manager at Moorhead Rest Home

Thank you so much, it means a lot. It was our pleasure to take care of your mum and it's been a pleasure being part of your family, we will miss you all and your mum, she brought such laughter and kind words before her illness.


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Review from Susan E (Daughter of Resident) published on 9 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Moorhead staff have been wonderful to our mother. We have been really pleased with the care, service and support provided and the friendliness of the staff. I live in Canada and have been delighted that staff took the time and trouble to use their own phones to connect me by video to my mum. It was
lovely to chat with her. Once again, many thanks to Moorhead for providing Mum with a caring, comfortable, warm "home" for the past 2 years. Merry Christmas to all and best wishes for the New Year!

Reply from Tina Macneall, Manager at Moorhead Rest Home

Thank you for your lovely review, best wishes to you all.


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Current Review Score: 8.8 (8.750)

Overview of Review Score

The Review Score of 8.8 (8.750) out of 10 for Moorhead Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.944 for Moorhead Rest Home is calculated as follows: ( (34 Excellents x 5) + (2 Goods x 4) ) ÷ 36 Ratings = 4.944

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.806 Points relating to the number of positive Reviews for Moorhead Rest Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4. 3 Positive Reviews ÷ 5.4 = 0.556

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Jun 2024

Overall
Inadequate

  • Caring

    Inadequate

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Inadequate

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Moorhead Rest Home

What types of Care is Moorhead Rest Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Moorhead Rest Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Moorhead Rest Home have?

There are 23 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Moorhead Rest Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Moorhead Rest Home to the centre of Accrington?

0.9 mile(s) as the crow flies, distance by road may be significantly further.