Nazareth House - Lancaster

Ashton Road, Lancaster LA1 5AQ
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9.8 54 Reviews
  • Nazareth House - Lancaster, Lancaster
Nazareth House, Lancaster, has been set up to achieve a quality of life, care and surroundings for older people who may have complex daily needs.

The available care packages are tailored to each individual and treat all areas of life experience as equally important, including social, emotional, physical and spiritual well-being.

Residents have a choice of comfortable lounges, fully-equipped kitchenettes, excellent facilities for those with mobility issues or physical frailties, and there is even a small shop on site.

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Care Provided by Nazareth House - Lancaster

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 43 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Bariatric Care/Obesity
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Natalie Ng (General Manager)
  • Admission Criteria
    • Self Refferal, NHS & Social Services.
    • Ages 65+
  • Room Information
    • Single Rooms (43)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017

Funding & Fees Guide for Nazareth House - Lancaster

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,320 – £1,320
    • RESPITE Self-Funded Residential Care £1,540 – £1,540

  • additional fees will be charged for hairdressing, chiropody, private phone direct to room, hairdresser and newspaper.
  • (these prices are only a guideline, please contact Nazareth House - Lancaster to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting.


  • Parking

  • Dedicated car par, disabled parking is located to the side of the front entrance.


Nazareth House - Lancaster Reviews (54)

Total of 54, showing 1-20
9.8

Nazareth House - Lancaster has a Review Score of 9.8 (9.832) out of 10, based on 14 reviews in the last 2 years. Over all time Nazareth House - Lancaster has 54 reviews.

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Review from Allison C (Daughter of Resident) published on 16 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Nazareth House Lancaster 4 months ago due to her being unsafe at Home and unable to care for herself.
Previously to this, we had to have four ambulance visits and three admissions to hospital within the space of 5 months.
When my mum first went into Nazareth House she was underweight,
had two pressure sores on her back, was mentally very unhappy and had given up on life to the point where she was talking about ending it.
As you can imagine, as a family, we were distraught, heartbroken and very worried about my mum.
In the short space of 4 months since August, we have all seen a huge difference and improvement to her health physically and mentally.
She has gained weight, looks so much better and is happy again. She has also made new friends and is finally receiving the care that she needs.
As a family, we don't have to worry anymore about her not getting her health and wellbeing.
I can't thank the staff at Nazareth House enough for their ongoing work with my mum.

Reply from Natalie ng, General Manager at Nazareth House - Lancaster

Thank you, your mum is a pleasure to care for. I will share your lovely review with them team.


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Review from P B (Friend of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On the occasions I visit Nazareth House, I am always impressed and reassured by the cleanliness and facilities with a wonderful dining room, gardens and extensive grounds.
More important however, is the way the staff really care for the residents, all in all, a lovely atmosphere.

Reply from Natalie ng, General Manager at Nazareth House - Lancaster

Thank you for the lovely review, we will share this with the team.


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Review from Clare I (Friend of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On my first visit, I was made to feel very welcome and the manager was exemplary in showing me around and answering any questions I had.
The home was warm and inviting and the residents appeared happy there.
Lots of activities and events outside the home are encouraged and family members are welcome
to attend.
It is certainly a home from home with wonderful Christmas decor and entertainment during December.
Could not ask for a more secure homely environment to be cared in for my friends and relatives.
I would certainly recommend to others.

Reply from Natalie ng, General Manager at Nazareth House - Lancaster

Thank you for your lovely review, we will share this with your team.


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Review from Jason C (Son of Resident) published on 10 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous home, very caring team. Loving place.
I visit my father often and always feel welcomed.

Reply from Natalie ng, General Manager at Nazareth House - Lancaster

Thank you, we are pleased you are made to feel welcome when visiting your dad.


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Review from Jane T (Daughter of Resident) published on 7 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Both my parents lived at Nazareth House - Lancaster until my father passed away on 28th September 2024. The staff were very supportive, kind and thoughtful throughout Dad's illness, passing and afterwards. They have provided invaluable support to my mum, who still resides there, as a grieving widow.
I
feel my mum is in good hands, and the staff keep me updated between my biweekly visits if there are any concerns.

Reply from Natalie ng, General Manager at Nazareth House - Lancaster

Thank you for your lovely comments. We will ensure this is shared with the team.


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Review from S W (Relative of Resident) published on 3 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am incredibly grateful for the exceptional care my relative has received at Nazareth. The staff have been warm, welcoming and attentive to every need. The facility is always clean, well maintained and has a lovely atmosphere that makes it a lovely place to live in.
The caregivers are compassionate
and professional, ensuring that my relative feels safe, respected and valued. They go above and beyond. The variety of activities and social events offered, keeps the residents engaged and happy, fostering a sense of community and belonging.
Overall Nazareth has exceeded our expectations in every way. It has given us peace of mind knowing that our relative is receiving the best possible care in a supportive and loving environment. I highly recommend this care home to anyone looking for a place where their family member will be treated with dignity and kindness.

Reply from Natalie ng, General Manager at Nazareth House - Lancaster

Thank you for this lovely review - we will share this with the team.


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Review from K D (Daughter of Resident) published on 3 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sisters and I were very pleased when Mum was given a place in Nazareth House Lancaster. Staff and management always go above and beyond for the residents. Mum receives great care and attention. Food is first class and entertainment and activities are great.

Reply from Natalie ng, General Manager at Nazareth House - Lancaster

Thank you for your continued support. This review will be shared with our team.


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Review from Sue W (Daughter of Resident) published on 3 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was reluctant to give up independent living at the age of 99 but is loving her new home. The care she receives is 5 star. All staff are caring, patient and understanding of Mum's needs. Mum takes part in planned activities which keeps her mentally stimulated and loves the entertainment on offer.
Mum has also put weight on thanks to the help of a very thoughtful catering team who tailor the menu to her tastes. Thank you all at Nazareth House for making Mum's palliative care as pleasant as possible.

Reply from Natalie ng, General Manager at Nazareth House - Lancaster

Thank you for the lovely review. Mum's a pleasure.


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Review from S T (Son of Resident) published on 3 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nazareth House had Christmas Day out for the residents and their families to the big wheel and ice skating which was absolutely brilliant and the residents absolutely loved it, as did their families.
And to top the day off, they took everyone for a drink.
They always go above and beyond.
Thank you
to two particular team members and all the staff.

Reply from Natalie ng, General Manager at Nazareth House - Lancaster

Thank you for your review - we will share this with our team.


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Review from Adam T (Grandson of Resident) published on 3 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nana is always well looked after at Nazareth House, and the recent weeks have been no different.
The staff constantly put the residents first, and have taken them out for some wonderful days out; including the ice skating this past week. The residents, my Nana included, have thoroughly enjoyed it.
Many
care homes (and through family, I've experienced a few) find it difficult to take residents out of the home, but Nazareth House make it a priority.
My Nana has been at Nazareth House as a resident for a few years now, and when she went in, she wasn't her usual self - the time there has enabled her to feel looked after and become more confident again.
I can't thank the home and the staff within it enough!

Reply from Natalie ng, General Manager at Nazareth House - Lancaster

Thank you for the kind review - we will share this with the team.


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Review from Ronald H (Son of Resident) published on 15 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am always pleased with the way staff interact with both myself and my mother, always a friendly smile and a little banter. Mum has on occasion complained about the food she receives but to be fare she has always been very picky about what she eats.

Reply from Natalie ng, General Manager at Nazareth House - Lancaster

Thank you for your honest feedback, this will be shared with the team.


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Review from David N (Son of Resident) published on 2 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Aside from visiting my mother weekly, I had the joy of attending the Christmas Dinner event, which was wall run, with great food and an excellent atmosphere.
Within the home, my mother has settled well and feels safe and secure here.

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Review from C S (Daughter of Resident) published on 14 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had to be placed into care and we couldn't have picked anywhere better. The management and staff were very supportive to Mum, who was finding settling in difficult. She now has friends and has started to join in with the activities. The nuns are always about and very happy to stand and chat.

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Review from Yolanda G (Stepdaughter of Resident) published on 27 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the management and staff enough for the care given to my stepmother over the last five years. She was so well looked after and I never had a moments worry about her health and welfare. Every member of staff has been so caring and helpful and the sisters always gave her a great deal of
comfort.
The care she received during the last weeks and days of her life was impeccable. She was so well looked after and I felt a genuine concern from all the care workers who cared for her so compassionately.
I highly recommend Nazareth House to anyone considering placing a family member there.
Thank you all so much.

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Review from Jo M (Granddaughter of Resident) published on 6 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was worried about my nanna settling into a nursing home, thank goodness she has settled in well. The staff at the home are caring and compassionate and have gone above and beyond to make nanna feel at home. My nanna feels safe and cared for and is loving the food! As a family, we are happy we have
made the right choice, peace of mind for us all.
Thank you to all the staff for your dedication to looking after our family members. Very much appreciated.

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Review from Linda G (Daughter of Resident) published on 7 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Father is a resident here. Opting to put him in the care home was a tough decision to make but so glad that we did it. He is safe, well looked after, enjoying his meals and thriving in his new living environment. The staff are lovely and we receive regular updates from them on how he is doing, including
lovely videos of him enjoying the activities.

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Review from P H (Wife of Resident) published on 8 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This has been a very trying time for me and of course my husband. The staff at Nazareth House have been extremely dedicated to his care and nothing has been too much trouble for them. They have gone out of their way to dedicate extra time and thoughtful care to him and I greatly appreciate this.

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Review from T C (Friend of Resident) published on 20 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As our friend is without living family members, we felt a huge responsibility to find her a suitable care home to reside in during her latter years once she had decided that she was becoming unable to look after herself in her then cottage home. After much searching, we visited Nazareth House - Lancaster
care home and were immediately most impressed with everything we found there. Our friend, who sadly died there last week, reported, in our frequent visits to Nazareth House, that she found everything to be run in a caring and helpful manner by caring and considerate staff at all times. Nazareth House staff have a really "can do" attitude to their jobs whilst projecting a family atmosphere to residents and visitors at all times. Being run by at least six nuns and having their small church, offering a daily mass, within the building seems to create a community togetherness seldom found in so many care homes. Finally, I would make the point that I have never been in a care home more like a proper home that I found at Nazareth House. So often, on entering a care home, one becomes aware of various "smells/aromas". Such is definitely not the care at Nazareth House. All in all, my verdict on Nazareth House is a resounding 10/10!

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Review from Michelle P (Friend of Resident) published on 1 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are absolutely amazing. The home is very clean and the events that are put on are fantastic. The rooms are clean and tidy. The meals are good and it's nice we are allowed to join the residents for meals and events.

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Review from Tracey L (Granddaughter of Resident) published on 16 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad became a resident at Nazareth House in January 2019 until he sadly passed away in January 2021. My grandad was happy at Nazareth House, he loved all the staff and enjoyed spending time with other residents. There was often activities in the homes beautiful grounds and Grandad always spoke
of how nice the meals are.
I was concerned when Grandad needed more help than I could give and frightened of what was to come but from my first time of meeting the manager, I knew Grandad was going to be well cared for, and he was. I used to call to see Grandad at all times that fitted round my work and it was never any trouble. The staff always welcomed me. During the pandemic I was able to keep in touch with Grandad through phone calls, video calls and pictures sent by staff, they really went above and beyond. I am so grateful to Nazareth House and every single member of staff for the love and care they gave to Grandad. They treated Grandad like family and I highly recommend the place.

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Current Review Score: 9.8 (9.832)

Overview of Review Score

The Review Score of 9.8 (9.832) out of 10 for Nazareth House - Lancaster is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.832 for Nazareth House - Lancaster is calculated as follows: ( (142 Excellents x 5) + (22 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 167 Ratings = 4.832

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Nazareth House - Lancaster is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

No image found

Natalie Ng

Job Title: General Manager

Joined: 2007

Natalie joined the team in 2007, starting in the dining room. She has completed training and worked within different roles in the home before becoming General Manager in 2020.


No image found

Megan Irvine

Job Title: Deputy Manager

Joined: 2021

Megan started as Deputy Manager in April 2024, after being a senior care assistant with us for 3 years. She brings with her a wealth of knowledge as a qualified counsellor. Megan has over 8 years of experience working within the care sector.


Frequently Asked Questions about Nazareth House - Lancaster

What types of Care is Nazareth House - Lancaster registered for?

Older Person Care, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Nazareth House - Lancaster provide?

Palliative Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Nazareth House - Lancaster have?

There are 43 Single Rooms.

What are the Facilities & Services at Nazareth House - Lancaster?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Nazareth House - Lancaster to the centre of Lancaster?

0.8 mile(s) as the crow flies, distance by road may be significantly further.