Newfield Lodge

93/99 St Andrew's Road South, Lytham St Annes FY8 1PU
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9.6 43 Reviews
  • Newfield Lodge, Lytham St Annes
Newfield Lodge has been re-designed and refurbished specially to provide the highest quality dementia care with innovative concepts and facilities to give enjoyment, interaction and stimulation to residents.

The home is based in the 19th century Edwardian town of St Anne's-on-the-Sea, a traditional seaside resort with floral displays, up-market hotels, a sandy beach, donkeys, a small pier, ice cream stalls and sand dunes nature reserve.

Newfield Lodge offers person-centred care to meet the needs of each individual, rather than a ‘one-size-fits-all’ approach.

Staff are trained in dementia care, which has included taking part in the ground-breaking ‘virtual dementia tour’.

Newfield Lodge has an activity co-ordinator who ensures that meaningful and relevant activity is a daily occurrence at Newfield Lodge. This can include reminiscence activities and residents can also participate in activities outside of the home.

Memory stations throughout the Newfield Lodge help families to support their loved one and encourage them to live in the moment that they are in whilst embracing the memories that they have.

Staff teams at the home value each resident and work with residents' friends and families to build lasting relationships and ensure they have as much time as they require to meet resident’s needs.

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Care Provided by Newfield Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Mark Ratcliff (Care Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2019

Funding & Fees Guide for Newfield Lodge

  • Funding Types Accepted
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £900
    • Self-Funded Residential Dementia Care from £900
    • RESPITE Self-Funded Residential Dementia Care from £900
  • (these prices are only a guideline, please contact Newfield Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No visiting restrictions in place


  • Parking

  • Onsite private parking.


Newfield Lodge Reviews (43)

Total of 43, showing 21-40
9.6

Newfield Lodge has a Review Score of 9.6 (9.558) out of 10, based on 10 reviews in the last 2 years. Over all time Newfield Lodge has 43 reviews.

Overall Experience

  • 37
  • 5
  • 1
  • 0
  • 0

Date Published

43
0
7
10
33

Review from J B (Daughter of Resident) published on 14 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy and settled at Newfield Lodge and has responded well to the peace and calm environment. She has advanced Alzheimer's Disease and has responded very well to the home's activities based ethos. Their daily mix of different activities has her engaged and having fun. She particularly enjoys
dancing to the music and tabletop activities including arts and crafts.
The staff are very attentive and caring. Mum is treated with dignity and respect. The staff are very responsive to any changes in her health and keep us as a family informed and included. She now sees Newfield Lodge as her forever home and the staff and other residents as her new family.
She has a lovely airy bedroom with ensuite facilities including a shower.
It has been very hard not being able to see her during the lockdown but we are very aware of how safe and protected she and her fellow residents are and have regular newsletter, photo and video updates. A massive thank you to all the staff.

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Review from Gill M (Daughter-in-law of Resident) published on 16 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been treated with respect and dignity from day one. The care team have kept us her family informed of her wellbeing with regular updates. These are so important at this worrying time of Covid-19.
The whole team at Newfield Lodge are amazing.
Thank you so much.

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Review from W F (Brother-in-law of Resident) published on 31 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Newfield Lodge made a difficult time in our lives much better thanks to their kindness, reassurance and professionalism. They took the time and trouble to get to know our relative and they do everything they can to care for him and make him comfortable. Every member of the Newfield team is kind and
caring and if we have any concerns, they are always listened to and acted upon.

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Review from Angela C (Daughter of Resident) published on 19 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has only been in Newfield Lodge for 2 weeks but I am so happy and grateful that he is being cared for here, I know that he is safe and in the best place. The staff are absolutely amazing and I cannot thank them enough. The place itself is bright and lovely with a lovely bedroom for my dad. At
this very sad time, it's heartbreaking to see the deterioration in my dad, but I am more than sure that this is the best place for him to be. Thank you so much Newfield Lodge.

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Review from C F (Daughter of Resident) published on 17 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is very reassuring to know that my dad is being cared for in this lovely and friendly environment. The upbeat and cheerful staff never cease to amaze me. Thank you, thank you, thank you.

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Review from Jane S (Daughter of Resident) published on 27 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident since July 2016. Throughout this time, I have been very impressed by the care and compassion shown by the staff. Despite the challenges posed by the progression of mum’s Alzheimer’s the staff have always dealt with her constructively and sympathetically. I have been supported
by their reassurance, knowing that she is in a calm and secure environment.

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Review from Gillian W (Daughter-in-law of Resident) published on 25 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother-in-law has been at Newfield Lodge for over 5yrs. She has been well looked after and her care has changed with her changing needs and the progression of her dementia. Now bedbound her needs are still kept under constant review and fully met.

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Review from Clare L (Daughter of Resident) published on 22 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Great friendly home.
Great communication.
Lovely staff that are always happy to help.
Mum is receiving much better care than at the previous care home.
Full activity schedule.

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Review from Tony B (Ex Family Member) published on 29 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I just couldn't fault Newfield Lodge, superb conditions and really pleasant staff. We were recommended Newfield and are so pleased that we, as a family, too the advice we were given.
The staff were always welcoming and friendly and helpful to us, we could not thank them enough for the care given to
our relative.
If you are in need of such a care home, I doubt if you could better Newfield.

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Review from N J (Nephew of Resident) published on 19 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my Uncle received was second to none. He was treated with such care and dignity and I could not have wished for more.

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Review from Mary S (Friend of Resident) published on 2 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Under very difficult circumstances, everything is very acceptable, hence the following excellent options.

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Review from Sheila G (Wife of Resident) published on 13 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has stayed at Newfield Lodge several times since the beginning of 2018. He has stayed for 2 weeks at a stretch and been very well looked after. He now needs full-time care and I am more than happy for him to be looked after in this care home.

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Review from Hilary G (Wife of Resident) published on 14 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been resident for two years. The staff are excellent and he is looked after very well.

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Review from Kay P (Daughter of Resident) published on 13 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were so unbelievably happy when we found Newfield Lodge for my father who suffers with Alzheimer's Disease as it really stands out from the rest. My mind was instantly put at ease upon meeting all the staff, in particular the managers, knowing that my father would be treated with the upmost respect,
care and dignity. The extremely friendly and caring staff work tirelessly to make sure the residents are well cared for and nothing is too much trouble for them.


My first impression was that Newfield Lodge is managed professionally, which we as a family considered to be imperative. My father has settled in Newfield instantly and appears joyously happy with his new home, and has regained his lovely smile which he is well known for.


I cannot recommend Newfield Lodge enough. My father has a beautiful room, lovely meals, excellent activities and the best care I could ever have imagined. I cannot thank all the staff enough for the outstanding care they give to my father.


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Review from Annie B (Granddaughter of Resident) published on 5 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family have spent months trying to find the perfect care home for my grandfather, as we were unable to continue his care at home. Upon finding Newfield Lodge it was as if our prayers had been answered. My grandfather is treated with dignity, respect, and receives the most outstanding care from every
single carer, who treat him like he is a part of their own family.


From his beautiful and safe bedroom, nutritious meals throughout the day, stimulating and enjoyable activities, to seeing him smile and being well looked after, we simply cannot fault them in any way.


I have visited many Dementia care homes in the area and Newfield is definitely one I would recommend to families who now have the struggle of putting their loved one in a home, as they made the transition, not only for my grandfather but our family as well, an extremely easy and comfortable one.


I would just like to say a huge thank you to all the staff for giving my grandfather the dignity, respect and love which he deserves.


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Review from Michael G (Son of Resident) published on 1 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to Newfield Lodge some four years ago. Over this period, I found the staff very caring and approachable for all my mother's needs as she gradually slipped through the stages of dementia. I always felt she was cared for as a loved friend rather than an 'object'. I have no hesitation
in recommending this care home to others. They also managed her transfer to a full nursing home very well.

Reply from Pete Wood, Director at Newfield Lodge

Michael,
Thank-you for taking the time to complete the survey. We really appreciate the feedback as it is one of the ways we can improve our service. We are so pleased that you had a positive experience. We will share the feedback with the team.
Regards,
The Newfield Team.


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Review from Jo G (Wife of Resident) published on 12 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My 75 year old husband, who has recently been diagnosed with vascular dementia, stayed for four nights giving me a short respite. The staff were excellent at dealing with his requests and at times, challenging behaviour.
They dealt with him with humour, calming his anxieties and meeting his needs.
He was happy to integrate and engage with other residents and their various disabilities in this happy and caring environment. He enjoyed his short stay and looks forward to returning soon.

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Review from S (Daughter of Resident) published on 26 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident in new field lodge for some time now whom I visit on a regular basis, over the last few months I have noticed some very positive changes. The staff are happy any very welcoming this is lovely to see, the whole home has a fantastic homely feel about it, the staff although busy
find time to sit and chat with the residents and spend time chatting to those residents who are feeling anxious. I love the fact that residents can explore with laptops and I pads it is very stimulating they also use dolls that are loved sand treated like babies, the whole atmosphere is amazing. My mum is in a fabulous place the best!!. I want to say a big thank you to the new management ,what a fantastic job you are doing, you are both angels intact all angels... thank you.

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Review from Christine H (Wife of Resident) published on 20 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They don't have patients or clients at Newfield Lodge, they are one extended family, whose members receive the best in physical care and emotional concern. It has a warm and happy atmosphere with attention paid to each persons needs, and many activities designed to promote brain stimulation and contentment.
I willingly praise their efforts to make their big family happy and needed.

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Review from Anna P (Friend of Resident) published on 18 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I went to visit my friend at Newfield on Good Friday. It was great to see my friend happy and up dancing to the singer, The staff had arranged for an Easter Bonnet parade. I am aware that a new management team have been brought in, what a difference this has made. The home feels alive and is full of
fun. Well done to you all. Great day.

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Current Review Score: 9.6 (9.558)

Overview of Review Score

The Review Score of 9.6 (9.558) out of 10 for Newfield Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.658 for Newfield Lodge is calculated as follows: ( (87 Excellents x 5) + (25 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 120 Ratings = 4.658

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Newfield Lodge is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (1)

Mark

Mark Ratcliff

Job Title: Care Manager

Joined: 2022

I am the new Care Manager at Newfield Lodge Dementia Home.