The Old Vicarage

15 Naze Lane, Freckleton, Preston PR4 1RH
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9.1 28 Reviews
  • The Old Vicarage, Preston
The Old Vicarage is a traditional property that has been converted into a vibrant care environment, with its own purpose-built extension.

All of the home is wheelchair accessible, including well kept gardens and a furnished patio area. The chef caters for all different tastes in a menu of nutritionally balanced meals, made using the freshest local produce.

There is a people-centred approach to care needs, ensuring each individual lives in dignity and with their choice and preference respected.

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Care Provided by The Old Vicarage

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 35 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Alison Walker (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (35)
  • Care Home Design/Build
    • Purpose Built: No

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

The Old Vicarage Reviews (28)

Total of 28, showing 1-20
9.1

The Old Vicarage has a Review Score of 9.1 (9.061) out of 10, based on 5 reviews in the last 2 years. Over all time The Old Vicarage has 28 reviews.

Overall Experience

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Date Published

28
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1
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23

Review from Sue A (Friend of Resident) published on 13 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I visit my friend I always get a lovely greeting from the ladies in the office and the staff that I meet. The staff are very caring in what is a very hard job. They are patient and kind and treat the residents with respect. They have a sense of humour which is essential in this job. I have had
experience of other homes not in this region and I think this is an exceptional one.

Reply from Alison Walker, Home Manager at The Old Vicarage

Thank you for the kind review, all staff at the home work hard to demonstrate a person-centred approach to their work and support people to live a meaningful life.


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Review from J W (Daughter of Resident) published on 27 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a sad and upsetting time when we realised my dad needed to be looked after in a care home. Fortunately for my dad and for our family, we found the staff to be welcoming, kind and professional. Dad was helped to make friends with the other residents, and this also helped him to settle.
As my
dad’s health deteriorated, the staff adapted their care, met his needs accordingly and always had his best interests at heart.
My family and I are grateful that my dad was looked after there and highly recommend The Old Vicarage.
Many thanks to everyone who works there.

Reply from Alison Walker, Home Manager at The Old Vicarage

Thank you for your kind comments.
At the Old Vicarage, our aim is to provide person-centred care to ensure people feel safe and receive the best possible outcomes to enable them to live a meaningful and fulfilled life.


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Review from E W (Daughter of Resident) published on 11 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in the home for five years and has been carefully looked after. The staff are always thoughtful and know my father very well. Everybody is friendly and there has been more communication from the home lately and the activities are more varied now. I have every confidence in this care
home. Thank you.

Reply from Alison Walker, Home Manager at The Old Vicarage

Thank you for your kind comments, we aim to provide a safe, caring and stimulating environment for people who choose to live at The Old Vicarage.


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Review from S P (Daughter of Resident) published on 10 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Old Vicarage provides a safe and secure home where staff make a real effort to get to know their residents and their needs, their interests and conversation. Real improvements in the environment have taken place recently to make the home more attractive and inviting to residents and visitors alike.
Activity days offer variety, enjoyable experiences and laughter. Well done to all members of staff who have worked so hard in recent months.

Reply from Alison Walker, Home Manager at The Old Vicarage

Thank you for your lovely comments about the care given to people living at The Old Vicarage. Our aim is to provide person-centred care with positive outcomes for people.


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Review from Jennifer B (Daughter of Resident) published on 19 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my mother three times this week. (I live in California and visit annually). Each occasion was very positive and I love the joyful atmosphere within the home and its staff. My mother is well cared for in all ways that matter and is content. I feel very pleased she was sent to this facility
after she was no longer able to live alone.

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Review from Carolyn L (Daughter of Resident) published on 15 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was cared for at The Old Vicarage from November 2022 until her death in January 2023. She was treated with kindness and understanding by the manager and her team. My mother's dementia made her understanding and behaviour different from day to day, and she was not always easy to care for. The
staff always started each day afresh and responded to her moods and allowed her to choose when and how things happened, whilst maintaining her safety and dignity. My sister and I were always kept informed of any changes in her condition and we attended regular reviews to decide on her care. The home worked well with the excellent GP service at Fernbank to ensure my mother had a peaceful death. Like most families, we did not want our mother to end her life in a residential home, but it was an unsafe situation in her own home. Given this The Old Vicarage was the next best and I will always be grateful to them.

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Review from Pam J (Daughter of Resident) published on 18 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A big thank you to all the staff and the manager for the fantastic work you all do in caring for the residents. It is a huge weight off a family's mind to know their loved ones are lovingly cared for. The new decor and furnishings which have been recently carried out, are extremely tastefully done.
I would definitely recommend the Old Vicarage care home speaking as someone who has their mum living there. Any worries are always welcome for discussion and it is run like one big family.

Reply from Alison Walker, Home Manager at The Old Vicarage

Hi Pam,
thank you for your positive comment about the home, much appreciated.


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Review from Linda W (Daughter of Resident) published on 16 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a spell in hospital, it was decided Mum could no longer safely look after herself. She was worried about going into a care home but after the first 2 weeks of settling in, she loved it. All the staff were extremely welcoming and attentive, she got involved with all the activities and enjoyed the
singalongs. Mum thought the world of the carers and always had praise for them, she said it's like staying in a hotel. Mum, unfortunately, passed away in the home at 91 years of age, which is where she wanted to be. We, the family, would like to take this opportunity to thank all the staff for the professional and caring way they looked after our mother until the end. Once again thank you all.

Reply from Sara Beardall, Home Manager at The Old Vicarage

Thank you for your review, it was a pleasure to care for your mum until the end of her life, she is missed terribly and fondly remembered in the home by everyone.
Sara


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Review from Claire B (Friend of Resident) published on 8 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited an old neighbour in the care home during lockdown via the most amazing little room which had been cleverly adapted to ensure even during tough times, residents could see friends and loved ones. The staff are friendly and helpful and the home is a happy place for residents and visitors.

Reply from Sara Beardall, Home Manager at The Old Vicarage

Thank you for your review Claire. I'm glad you approve of our visiting POD. I will pass your positive comments on to the team as I know they will appreciate it and we look forward to you visiting again soon. Sara, Home Manager.


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Review from Karen H (Daughter of Resident) published on 8 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After numerous health issues and bad falls, my brother and I took the decision to move my mum into The Old Vicarage. She has been there since November 2018 and the change in her has been wonderful. She also has dementia and the staff are truly amazing with her and with all of the residents. Due to Covid-19,
I hadn't seen my mum for fourteen months but seeing her happy face online, almost daily, really helped and the staff would help her write me letters. All of the staff do a fantastic job and they always keep you informed of what is happening, either at the home itself or with your family member. Best decision I have ever made, if I hadn't moved her here, she wouldn't be with us now. Thank you everyone at The Old Vicarage.

Reply from Sara Beardall, Home Manager at The Old Vicarage

Thank you so much for your lovely review, your mum is a pleasure to care for and I am so glad to hear how you love the Facebook posts, we have a great time here at the home and your mum loves to get involved. I will pass on your comments to the staff. I'm sure they will be appreciated. Sara, Home Manager.


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Review from P J (Son of Resident) published on 17 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you very much to all the staff and the people who my dad made friends with when he stayed on respite care. Sadly my father has since passed away, but I wanted to say from the very first time he came to you, he thoroughly enjoyed his stay, and always wanted to stay and not go home. You all cared
for him very well and treated us both with so much kindness and respect.

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Review from Tracy M (Daughter of Resident) published on 3 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have seen a massive improvement in Dad since he came here. His mood and general health have got much better. The staff have all been great. We cannot fault anything.

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Review from Roy L (Grandson of Resident) published on 11 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative spent 3 weeks at The Old Vicarage and I have to say they absolutely loved it and cannot wait to go back. The staff are all very caring and nothing was too much trouble. The manager has a wealth of knowledge and was extremely helpful and again nothing was too much trouble. My relative came
alive during their stay and when we visited we heard nothing but laughter and that included the staff. The home was wonderfully clean and smelt lovely.

Reply from Sharon Clayton, Home Manager at The Old Vicarage

Thank you for your lovely review and very kind words, we look forward to seeing your relative again in the near future.


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Review from Lynne H (Daughter of Resident) published on 15 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in the care home for five months but sadly passed away in January. She enjoyed her time there and was always happy and smiling. The care team gave my mum excellent care and treated her with dignity and respect. They always greeted me with a smile and were very approachable, especially the
manager. Mum could not have been in a nicer place and I will always be grateful for all that they did for my mum.

Reply from Sharon Clayton, Home Manager at The Old Vicarage

What lovely kind words, thank you for your review and we are so happy your mum enjoyed her stay here at The Old Vicarage.


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Review from Jon G (Son of Resident) published on 12 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From a first look around to assessing my father, arriving and being cared for, the whole staff (management to carers down to cleaners) have made us all very welcome and take their time to listen, support and advise where necessary. The fundamental aspect this care home had was 'homeliness'! You can
have all awards, cleanliness and staff trained to the highest standards but without 'homeliness' a care home is not a care home. Prior to my father's arrival, I understand the care home had a low rating, but the new management and staff are and have made a big improvement with 'homeliness' a key element. I cannot thank enough all at the home for the care, compassion and help they have offered my father in his short stay.

Reply from Sharon Clayton, Home Manager at The Old Vicarage

Thank you so much for your kind review. The Old Vicarage strives to deliver excellent care in a home from home environment.


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Review from H E (Daughter of Resident) published on 4 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been well looked after since needing to have the extra care the home provides. The staff are excellent, especially in difficult circumstances and great care is taken of the residents.

Reply from Sharon Clayton, Home Manager at The Old Vicarage

Thank you for your very kind review, Heather, we hope your relative continues to be very happy here at The Old Vicarage and we welcome your ideas and suggestions on ways we can continue to improve our services.


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Review from Sheena W (Daughter of Resident) published on 4 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care.

Reply from Sharon Clayton, Home Manager at The Old Vicarage

Thank you for your wonderful review Sheena, we hope your relative continues to be happy in our wonderful home.


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Review from K C (Daughter of Resident) published on 7 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are more confident and appreciate the resident's conditions. Staff know residents and their family by name. A bit more on room facilities and cleaning of them would enhance the resident's experience.

Reply from Sharon Clayton, Home Manager at The Old Vicarage

Hi K C, Thank you for your wonderful review of our home, we will take on board your views and will strive to make a better experience for your relative.


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Review from Mary E (Daughter of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Old Vicarage has been a wonderful find for my Mother. I was immensely impressed with the manager and her vision for her home and also her way to move it forward was infectious. The 'open door' policy always being met by the wonderful staff with a smile, the T.L.C. of the residents, the fun and camaraderie
they create is amazing.
They work hard and often have to deal with challenging behaviour from some of the residents and it is always dealt with with the greatest respect. I would not hesitate to recommend this wonderful home to one and all.

Reply from Sharon Clayton, Home Manager at The Old Vicarage

Thank you so much for your lovely review. It means so much to us at the Old Vicarage to hear such positive feedback from relatives and visitors.


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Review from G W (Daughter of Resident) published on 4 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been living here for six months and has settled really well. Staff are lovely and are good to my mum.
The home is lovely and bright as recently decorated, residents were able to pick the colour of their own room door colour, my lovely mum picked yellow.
The home is lovely and clean and
always smelling fresh. Happy home happy residents.

Reply from Sharon Clayton, Home Manager at The Old Vicarage

Thank you for your very kind review, resident involvement comes second to none and here at the Old Vicarage, our aim is to promote choice for the lovely residents we support.


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Current Review Score: 9.1 (9.061)

Overview of Review Score

The Review Score of 9.1 (9.061) out of 10 for The Old Vicarage is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.847 for The Old Vicarage is calculated as follows: ( (50 Excellents x 5) + (9 Goods x 4) ) ÷ 59 Ratings = 4.847

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.214 Points relating to the number of positive Reviews for The Old Vicarage is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7. 5 Positive Reviews ÷ 7 = 0.714

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Rob

Rob Noel

Job Title: Regional Manager

Joined: 2019

I’m Rob and I am the Regional Manager for Pearlcare in the North West. I have been working in health and social care now for over 15 years. I started as a care assistant and worked my way up. I joined Pearlcare back in 2019 as a deputy manager and then home manager of Wellfield in 2020.


Frequently Asked Questions about The Old Vicarage

What types of Care is The Old Vicarage registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Old Vicarage provide?

Palliative Care, Day Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does The Old Vicarage have?

There are 35 Single Rooms.

What are the Facilities & Services at The Old Vicarage?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Old Vicarage to the centre of Preston?

6.8 mile(s) as the crow flies, distance by road may be significantly further.