Southview Lodge (SVL Care)

92 Station Road, Hesketh Bank, Preston PR4 6SQ
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9.6 10 Reviews
  • Southview Lodge (SVL Care), Preston
Experience SVL Care, situated amidst the picturesque landscapes of Hesketh Bank, boasting one and a half acres of gardens, surrounded by trees and vibrant wildlife. Embrace the tranquility of this historic village, teeming with a thriving community spirit.

Benefit from the convenience of nearby amenities, from a range of shops including a Booths supermarket and a One Stop, to local eateries such as fish and chip shops, bakeries, and pizzerias. There are lots of summer sports as local teams gather for cricket, football, and bowls matches. Not far, there is the opportunity for fishing along the Ribble and Douglas rivers or to enjoy a round of golf in Mere Brow.

Explore beyond the village with ease, as SVL Care offers convenient access to transport links. Conveniently there is a bus stop just outside the home, where the number 2 bus stops, allowing users to explore nearby destinations such as Preston or Southport, both just a short journey away.

Unwind in thoughtfully designed relaxation areas, featuring two spacious lounges equipped with large screen televisions with Sky TV for entertainment. Seek solace in the quieter room, ideal for moments of leisurely reading. Bask in the natural light of the conservatory, perfect for birdwatching and hosting the vibrant 'Young at Heart' activities group.

Savour the food freshly prepared on-site daily, served in the purpose-built dining room designed for comfort and spaciousness. With seasonal menus offering a diverse array of options, tailored to meet individual preferences and dietary needs, every meal is a good one.

Experience comfort in tastefully furnished bedrooms, each offering picturesque views of the surrounding grounds or village charm. Choose from a selection of 30 rooms, including nine with ensuite bathrooms, all finished to the highest standards for the enjoyment and relaxation of residents.

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Care Provided by Southview Lodge (SVL Care)

  • Primary Care Categories
  • Learning Disability
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Bideaway Homes (2) Ltd
  • Person in charge
  • Leanne Pittam-Hornby (Registered Manager/Care Director)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Southview Lodge (SVL Care)

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £780 – £850
    • RESPITE Self-Funded Residential Care £780 – £850
  • (these prices are only a guideline, please contact Southview Lodge (SVL Care) to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Relatives and friends are encouraged to visit their loved ones at SVL. Please attend at a reasonable time and aim to avoid mealtimes as this is the busiest time in the Home.


  • Parking

  • There is a car park available at the front of the home for Staff, family and friends to park in whilst visiting SVL.


Southview Lodge (SVL Care) Reviews (10)

9.6

Southview Lodge (SVL Care) has a Review Score of 9.6 (9.591) out of 10, based on 8 reviews in the last 2 years. Over all time Southview Lodge (SVL Care) has 10 reviews.

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  • 9
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Review from M C (Granddaughter of Resident) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Southview Lodge is a beautiful, quiet home, and I’m so glad we found this place for my Nana! The staff have been so lovely and welcoming towards my Nana, she felt at home from the moment she arrived for what was meant to just be 2 weeks' respite. My Nana loves it so much and felt so welcomed here that
she’s decided to become a permanent resident at Southview Lodge, and we couldn’t be happier for her. She keeps us updated with the activities she’s been doing, from bingo to quizzes and says the food is delicious too. Nothing is too much trouble for the staff, and they’ve made sure my Nana’s needs are met with dignity and respect. I can’t thank the staff and management of Southview Lodge enough for everything they’ve done so far, and would highly recommend.

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Review from Carol Y (Daughter of Resident) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t thank Southview Lodge enough for what they have achieved with my mum, when she came out of hospital she was like a little bird in bed, on fluids only. She was put on palliative care and we didn’t know how long she had to live, but with Southview Lodge’s wonderful care team, they brought her
back, now she enjoys joining in the activities and sits in the lounge with the other residents and also loves her food. Thank you, Southview Lodge, for taking such good care of my mum.

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Review from Janet S (Wife of Resident) published on 27 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’m so pleased my husband is there all the staff care they have so much patience.
The staff treat me as a friend as well it’s so much better for me when I go and see him there all fantastic. And the boss, she's good.
I just like to thank them all.

Reply from Leanne Pittam, Registered Manager at Southview Lodge (SVL Care)

Thank you so much for your kind review. We love having your husband living with us and we love when you visit daily, you brighten our day. Thanks again Leanne


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Review from J M (Daughter of Resident) published on 15 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have nothing but praise for SVL in all aspects of our mum's care. The staff are very caring and look after her needs with good humour, thoughtfulness, tenderness, and top-quality attention is given to each resident’s individual needs in a compassionate and professional manner. From the entertainment
and activities, quality and varied meals, to the maintenance and housekeeping staff who always make sure the home is looking its best. I would recommend SVL to anyone having to make the difficult decision on behalf of loved ones.

Reply from Leanne Pittam, Registered Manager at Southview Lodge (SVL Care)

Thank you for your review. We love having Mum as part of our SVL family, especially her beautiful singing that makes us all smile. Registered Manager.


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Review from L T (Daughter of Resident) published on 15 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at SVL for 20 months, during this time his health has deteriorated, but at every stage his quality of life has been enhanced by the care, enthusiasm and dedication of the staff, supported by the imagination and positivity of the management. There are fun activities to encourage all
types of interest and abilities every week and a wonderful variety of freshly cooked food with plenty of fresh produce which my father really enjoys. The communication is excellent, from emails and social media to telephone calls. I especially enjoy clips of Dad's day, dancing and singing or just interacting with other residents. Staff always have a warm smile and welcome and are able to answer questions about Dad easily. All in all, Dad followed Mum into SVL and, although the decision is hard, both parents have had the very best care and my family are very grateful for the support.

Reply from Leanne Pittam, Registered Manager at Southview Lodge (SVL Care)

Thank you for your lovely review. We love Dad! Registered Manager.


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Review from Shirley W (Daughter of Resident) published on 14 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has lived at SVL for the last five years, I can honestly say Mum is much happier than she was before, it is her home, and she loves the meals, always asking is it breakfast dinner or tea. She is made to feel special and cared for. She forgets where she lives, so I tell her she is like a queen,
all meals, no washing up, or cleaning. I always get a big smile, and she says l 'm lucky, aren't I? I have never had a problem, with this place, all the staff are very caring. Would recommend it to anyone.

Reply from Leanne Pittam, Registered Manager at Southview Lodge (SVL Care)

Thank you for your lovely review. We are blessed to have Mum living with us.


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Review from Gail B (Sister of Resident) published on 6 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is a resident and has been for the past six years - initially, this home gave us a few concerns in the care of him - which appeared to be because of poor management - at that time we raised the issue accordingly.
However, for the past two years they acquired a new manager and what a striking
improvement instantly began to change the whole running of this home. Many improvements have been made and the change has been a massive significant improvement which has made I and my husband very happy about the care extended to my brother.
Additionally, the staff in the home appear far more organised and happier and helpful - and the manager has introduced plenty of activities to stimulate the residents and also to include carers and relatives and friends - very positive - this care home deserves the recognition for all the improvements and hope that this continues for the future.

Reply from Leanne Pittam, Registered Manager at Southview Lodge (SVL Care)

Thank you for your review, Gail, I am happy that you are now satisfied with the care your brother is receiving and have noted the improvements made over the past few years. We love having him as part of our SVL family.


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Review from Bev A (Daughter of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum, who has vascular dementia and complex physical care needs, moved into Southview Lodge (SVL Care) about 15 months ago. She has a lovely en-suite room, which is kept clean and tidy at all times, and she can choose whether to spend time in her room or join the other residents in the lounge. I feel
very reassured that the home is well managed and that standards of hygiene are excellent. The lounge has a very relaxed and welcoming feeling for both residents and family visitors. Mum is well looked after by the staff who are incredibly caring and have a wealth of experience in managing both her mental and physical needs. Nothing is too much trouble, and they go out of their way to make her feel safe and loved at all times as well as reassuring us that she is comfortable and happy. The food is of high quality and is prepared onsite by a thoughtful and accommodating chef. I have no hesitation in recommending Southview Lodge (SVL Care) to anyone who is searching for a safe and loving home for their elderly relatives.

Reply from Leanne Pittam-Hornby, Registered Manager at Southview Lodge (SVL Care)

Thank you for your kind words. We are privileged to be in a position to love and care for your lovely mum.


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Review from Melanie C (Daughter of Resident) published on 23 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

In general, as a family, we are more than happy with the care Mum receives at the home, she has now been there for more than six years.
The staff have a great deal of empathy with the residents and go out of their way to make them feel comfortable, they talk to them and interact with them as proper
people.
The entertainment and activities provided are very good and varied, and they encourage residents to join in as much as possible.

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Review from Claire L (Granddaughter of Resident) published on 20 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

SVL Care gave brilliant care to my grandad while he was with them. They are so friendly, both with the resident and also the family. They looked after grandad so well, we would highly recommend them to anyone. During the week there are activities for residents to take part in and they have special events
on to keep the residents active and make life fun. The food is of high quality and homemade in their kitchens.

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Current Review Score: 9.6 (9.591)

Overview of Review Score

The Review Score of 9.6 (9.591) out of 10 for Southview Lodge (SVL Care) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.791 for Southview Lodge (SVL Care) is calculated as follows: ( (73 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 91 Ratings = 4.791

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Southview Lodge (SVL Care) is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Oct 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (23)

Paul

Paul Blane

Job Title: Managing Director/Owner

Joined: 1999

Paul is the Managing Director & Owner of SVL Care.


Leanne

Leanne Pittam-Hornby

Job Title: Registered Manager/Care Director/Owner

Joined: 2011

Leanne is a Registered Manager, Care Director & Owner at SVL Care.


Filipa

Filipa

Job Title: Deputy Manager

Joined: 2010

Filipa is the Deputy Manager at SVL Care.


Michelle

Michelle

Job Title: Administrator

Joined: 2023

Michelle is the Administrator at SVL Care.


Terry

Terry

Job Title: Senior Care Assistant

Joined: 2018

Terry is a Senior Care Assistant at SVL Care.


Ashley

Ashley

Job Title: Senior Care Assistant & Moving Handling Trainer

Joined: 2018

Ashley is a Senior Care Assistant & Moving Handling Trainer at SVL Care.


Andreia

Andreia

Job Title: Senior Care Assistant

Joined: 2013

Andreia is a Senior Care Assistant at SVL Care.


Sofia

Sofia

Job Title: Senior Care Assistant

Joined: 2017

Sofia is a Senior Care Assistant at SVL Care.


Susan

Susan

Job Title: Senior Care Assistant

Joined: 2018

Susan is a Senior Care Assistant at SVL Care.


Christine

Christine

Job Title: Chef

Joined: 2018

Christine is the Chef at SVL Care.


Mel

Mel

Job Title: Head of Housekeeping

Joined: 2019

Mel is the Head of Housekeeping at SVL Care.


Michelle

Michelle

Job Title: Activities Co-Ordinator Lead

Joined: 2014

Michelle is the Activities Co-Ordinator Lead at SVL Care.


Eddie

Eddie

Job Title: Maintenance Manager

Joined: 2018

Eddie is the Maintenance Manager at SVL Care.


Allie

Allie

Job Title: Kitchen Assistant

Joined: 2022

Allie is a Kitchen Assistant at SVL Care.


Jonathan

Jonathan

Job Title: Kitchen Assistant

Joined: 2020

Jon is a Kitchen Assistant at SVL Care.


Shirley

Shirley

Job Title: Care Assistant & Moving Handling Trainer

Joined: 2019

Shirley is a Care Assistant & Moving Handling Trainer at SVL Care.


Emma

Emma

Job Title: Care Assistant

Joined: 2021

Emma is a Care Assistant at SVL Care.


Kate

Kate

Job Title: Care Assistant

Joined: 2022

Kate is a Care Assistant at SVL Care.


Meggie

Meggie

Job Title: Care Assistant

Joined: 2021

Meggie is a Care Assistant at SVL Care.


Russ

Russ

Job Title: Care Assistant

Joined: 2019

Russ is a Care Assistant at SVL Care.


Marcilia

Marcilia

Job Title: Care Assistant

Joined: 2022

Marcilia is a Care Assistant at SVL Care.


Celia

Celia

Job Title: Care Assistant

Joined: 2022

Celia is a Care Assistant at SVL Care.


Kira

Kira

Job Title: Domestic

Joined: 2022

Kira is a Domestic Assistant at SVL Care.


Frequently Asked Questions about Southview Lodge (SVL Care)

What types of Care is Southview Lodge (SVL Care) registered for?

Older Person Care, Respite Care, Learning Disability, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Southview Lodge (SVL Care) provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Southview Lodge (SVL Care) have?

There are 30 Single Rooms.

What are the Facilities & Services at Southview Lodge (SVL Care)?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Southview Lodge (SVL Care) to the centre of Preston?

7.1 mile(s) as the crow flies, distance by road may be significantly further.