Penwortham Grange & Lodge Care Home

Martin Field Road, Penwortham, Preston PR1 9HL
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9.6 52 Reviews
  • Penwortham Grange & Lodge Care Home, Preston
Located in Preston, Penwortham Grange & Lodge Care Home provides residential dementia, residential care and short-term respite care. Rated 'Good' by CQC (March 2021), the supportive team is adept at delivering superior, individualised care to its residents.

The care home is a vibrant community, fostering strong relationships with all who visit. Close to Preston town centre, the care home comprises 86 en-suite bedrooms, each offering ample space for personalisation. The care home has brilliant facilities for everyone to enjoy, including a chapel, a sensory lounge for relaxation, and inviting communal living spaces.

The team at Penwortham Grange and Lodge understands the importance of remaining connected with local Preston community, and is proud to work with local churches, primary schools, and hairdressers to organise a range of stimulating activities. From beauty treatments to animal therapy, Penwortham Grange & Lodge Care Home always ensures there's something engaging going on for its residents.

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Care Provided by Penwortham Grange & Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 86 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Debra Banks (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (86)
    • Single Rooms with ensuite Wet Room (86)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2007

Funding & Fees Guide for Penwortham Grange & Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,361
    • Self-Funded Residential Dementia Care from £1,399
  • (these prices are only a guideline, please contact Penwortham Grange & Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome anytime.


  • Parking

  • Free on-site parking.


Penwortham Grange & Lodge Care Home Reviews (52)

Total of 52, showing 1-20
9.6

Penwortham Grange & Lodge Care Home has a Review Score of 9.6 (9.632) out of 10, based on 27 reviews in the last 2 years. Over all time Penwortham Grange & Lodge Care Home has 52 reviews.

Overall Experience

  • 41
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Review from Louise O (Daughter of Resident) published on 12 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant care home.
Staff superb with residents and family.
Extremely patient with the residents and very caring.
Doctors and District Nurses we met are great.
Everyone very supportive.

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Review from G O (Son-in-law of Resident) published on 10 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff, very friednly.
Caring with the residents. Patience of saints.
Very supportive to the family. GP and district nurses great.

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Review from Joan B (Daughter of Resident) published on 9 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went into Penwortham Lodge in August 2021. Right from the start she was made to feel comfortable and happy. The range of entertainment is extremely good and, despite some recent staffing issues, Mum was happy and well cared for.
Unfortunately at the age of 104, Mum passed away yesterday and the
reaction from the staff was amazing.
I am so grateful that I was able to place Mum in this home and would highly recommend it.
Thank you for looking after the daft old bat.

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Review from Chloe N (Daughter of Resident) published on 30 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been incredible with helping my mum and making her feel at home. The home manager has made a great effort with assisting my mum to wash and care for herself. Something that she has been incapable of doing herself. The family are happy and content knowing that Mum is safe and being well
looked after. A massive thank you to the home manager and the team.

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Review from Ralph S (Son of Resident) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has received fantastic care whilst being in the home. As a family it has put us at ease compared to when she was at home. Mum enjoys the activities and her room. She especially likes one of the care staff members.

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Review from Nicola B (Friend of Resident) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home.

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Review from Pauline S (Daughter-in-law of Resident) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law receives fantastic care here at Penwortham Grange. She enjoys all the activities.

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Review from Lucy S (Granddaughter of Resident) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Grandma enjoys all the activities available at the home. She used to take part in many pre-COVID. Gran enjoys the choice of food available at the home. I am very happy with the care that Grandma receives at the home. We are glad that she is safe.

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Review from M F (Son-in-law of Resident) published on 13 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a great care home, since the new managers have taken over early this year. I cannot fault anything, the staff are excellent, caring and I am delighted with all the daily activties that have been put on for the residents.
My father in law is so well cared for, and the home is spotless, cleaning
is so thorough. Well done to all the lovely staff who work here you do an amazing job.

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Review from Christine R (Daughter of Resident) published on 13 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff and management here at the Grange really are second to none. Nothing is too much trouble, and they are all lovely to my mum, which makes me very happy. The staff are always smiling, and that is a sure sign that they are happy in their work.

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Review from Paul W (Son of Resident) published on 21 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The first impression from entering the site is one of a well-maintained building, once inside the decor is modern and fresh looking without any odours present. I visit three to four times a week and the standards never drop. The same with the care staff, they are all true professionals, patient, caring
and always doing their best for the residents. The food looks delicious and the entertainment I've seen appears to be well thought through and varied. To sum up, if I'm fortunate to reach the same age as the residents, I would be delighted to end up in a care facility as excellent as this!

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Review from Michael C (Son of Resident) published on 21 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy mum is a resident here, great place, staff are brilliant.

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Review from K H (Daughter of Resident) published on 21 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This last month I have noticed a much-improved atmosphere and engagement with residents. Lots of trips are being enjoyed and lots of fun within the home.

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Review from Pauline M (Daughter of Resident) published on 16 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have always been happy with the care given to my mum at Penwortham Grange. Since the new management has taken over, staffing consistency has improved meaning my mum has felt more settled with the same familiar faces. The activity staff do a fantastic job with the residents enjoying a variety of activities,
along with external outings. Communication from the staff is great and nothing is too much trouble. Mum always compliments the food and feels happy and safe with the staff.

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Review from M K (Son of Resident) published on 16 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am in awe at the staff at Penwortham they all appear to go above and beyond with everyone. My mother has been at the home many years and has dementia however always appears happy and well-presented. Keep up the good work!

Reply from Selina Mountford, Home Manager at Penwortham Grange & Lodge Care Home

Thank you for your lovely feedback; it's lovely to hear the positive feedback of our home.


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Review from D T (Daughter of Resident) published on 15 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly atmosphere, Mum has settled in, seeing her regularly doesn't give me any concerns since the appointment of a new manager. The staff change has been noticed and one member of staff in particular has and always goes the extra mile with families and residents. She always puts my mind at ease,
as a team leader is dedicated to her job.

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Review from J C (Daughter of Resident) published on 11 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel as if things have greatly improved with the new manager. More outside activities have been planned. Residents seem more engaged and I feel as if I am being listened to regarding my mum's care. She's happy here and appreciates the efforts of the lovely carers and staff.

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Review from M P (Daughter of Resident) published on 17 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident now for 3 years. There has been a huge improvement in the management of the home following the recent appointment of a new manager and unit manager, nothing is too much trouble to ensure that Mum's needs are met. I am always made welcome and communications/updates have been excellent.
The rooms are bright and airy, well maintained with ensuites. The cleaning and laundry staff are all so cheery and helpful. I wouldn't hesitate to recommend Penwotham Grange. We are very appreciative of the safe and caring environment Penwortham Grange offers.

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Review from Gillian P (Daughter of Resident) published on 17 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is very happy and content at Penwortham Grange. The staff are very caring, and pleasant and always do their best to help look after the residents. Staff are very supportive to family members especially the unit manager on the first floor.

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Review from Ann T (Resident) published on 17 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since arriving at the care home I have experienced pure professionalism from all staff. Always ready to help in any way they can. Their friendliness is purely outstanding. Nothing is too much trouble. The meals are outstanding and the service too. I could happily stay here longer. My family have noticed
how happy I am here.

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Current Review Score: 9.6 (9.632)

Overview of Review Score

The Review Score of 9.6 (9.632) out of 10 for Penwortham Grange & Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.632 for Penwortham Grange & Lodge Care Home is calculated as follows: ( (234 Excellents x 5) + (73 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) + (8 Very Poors x 1) ) ÷ 321 Ratings = 4.632

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Penwortham Grange & Lodge Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Jun 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Selina

Selina Mountford

Job Title: Home Manager

Joined: 2024

Hi! My name is Selina Mountford and I'm the Home Manager at Penwortham Grange and Lodge Care Home. I live locally in Penwortham, so was overjoyed to join the team in 2024.


I have worked in social care for 19 years; starting as a care assistant and then completing my nurse training. Since qualifying as a Registered Nurse I've worked in the private healthcare sector and became a Registered Manager in 2019.


I like to see myself as hands-on, approachable and transparent. I have an open-door policy and believe a valued and appreciated team give the best care.


Frequently Asked Questions about Penwortham Grange & Lodge Care Home

What types of Care is Penwortham Grange & Lodge Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Penwortham Grange & Lodge Care Home provide?

Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Penwortham Grange & Lodge Care Home have?

There are 86 Single Rooms.

What are the Facilities & Services at Penwortham Grange & Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Penwortham Grange & Lodge Care Home to the centre of Preston?

2.0 mile(s) as the crow flies, distance by road may be significantly further.