Sea Bank House

27/31 The Esplanade, Knott End-on-Sea, Poulton-le-Fylde FY6 0AD
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8.6 9 Reviews
  • Sea Bank House, Poulton-le-Fylde
Sea Bank House offers an environment and location that are well-suited to older people with care needs who wish to achieve a comfortable and satisfying retirement.

Carers adhere to daily plans that are organised around personal preferences, with family members welcomed to also take an active part in residents' care.

Interested clients are welcome to try the service, only paying from the second week if they decide they like the service. Relocations are treated sensitively with the team taking all care to help new residents settle in.

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Care Provided by Sea Bank House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 23 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Joanne Cato (Manager)
  • Admission Criteria
    • NHS referrals / private funded / discharge to access
    • Ages 45+
  • Room Information
    • Single Rooms (19)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016
    • Number of floors: 4

Funding & Fees Guide for Sea Bank House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £750
    • Self-Funded Residential Dementia Care from £800
    • RESPITE Self-Funded Residential Care from £800
    • RESPITE Self-Funded Residential Dementia Care from £800

  • We are not currently requiring a top up fee.
  • (these prices are only a guideline, please contact Sea Bank House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home are open to visitors at any time of the day you are more than welcome to call in and have a cup of tea with your loved ones, they only ask that visiting times be respectful around meal times.


  • Parking

  • The home are lucky to have a lot of parking spaces available throughout the village


Sea Bank House Reviews (9)

8.6

Sea Bank House has a Review Score of 8.6 (8.620) out of 10, based on 4 reviews in the last 2 years. Over all time Sea Bank House has 9 reviews.

Overall Experience

  • 5
  • 3
  • 1
  • 0
  • 0

Date Published

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0
4
5

Review from T A (Partner of Resident) published on 13 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the home comfortable to visit, with caring staff, always happy to help. My partner settled in well, seems happy and contented. Food seems good, plentiful and a varied menu. The various rooms allow for socialising. The home is kept very clean and residents' clothes are clean and always dressed
suitably.

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Review from Christine H (Daughter of Resident) published on 7 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent a week in Sea Bank House prior to hospitalization. The transfer procedure was excellent as this was to be a permanent move. During his stay and on our visits, all staff treated us with dignity and exceptional kindness. Unfortunately, Dad did not return; however, he had said he wanted
to go back to that "marvellous place" he called home.

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Review from J S (Daughter of Resident) published on 20 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The management were extremely helpful when I needed to move my mum from her previous care home. The transition was well-planned and went smoothly. Mum has settled well and I am kept up to date regularly with her health, needs, etc.

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Review from Bernadette H (Mother of Resident) published on 18 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My overall experience of the home has been good. My one concern is the amount of times that the lift is not working. My son is unable to manage stairs, as he requires a walking frame to assist him to walk. I recently spoke to a fire officer giving a talk to staff at the home and was assured by the safety
procedure at the home.

Reply from joanne Cato, Manager at Sea Bank House

Thank you for your review, unfortunately the lift was out of use on one of your visits and a fast fixture was taken place that day.
I am happy to hear you are happy with all other aspects of the home.


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Review from Adrian H (Nephew of Resident) published on 6 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful, caring staff, always working for the well being of the residents. Well-led by the manager. Excellent at keeping family informed. Always made very welcome.

Reply from James Muldoon, Ops Manager at Sea Bank House

Thank you for taking the time to Review Sea Bank House, it is very much appreciated.
We welcome all comments and if there is something we can improve upon please let the manager and her team know.


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Review from Rachel H (Niece of Resident) published on 3 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My auntie seems relatively happy at the home, I believe most carers offer wonderful care. The home does need refurbishment and in my opinion, is not ideal for wheelchair users and people with physical care needs. Maybe it should also be looked at who the home caters for. Physical, dementia, elderly
etc.

Reply from James Muldoon, Ops Manager at Sea Bank House

Thank you for taking the time for a highly inaccurate review.
Over the last 6 month period alone the home has undergone refurbishment, with improved carpets on the stairs and 23 new chairs to the lounges as well as a new wet room and a new conservatory, and the constant redecoration of all the public areas and bedrooms when required or requested by our clients.
CQC are happy with the Registration Categories of our clients.


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Review from Trudi H (Daughter of Resident) published on 26 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having cared for my parents for the past 5 years, the family were very reluctant to place my mum in a care home, however, from day one, the home has more than exceeded our expectations and my mother who was totally against the move was made very welcome by everyone in the home. She has settled in incredibly
well due to the friendliness and caring nature of every one member of staff. My mother now feels that this is her home and we are extremely grateful and thankful to everyone at the home. The staff are truly amazing. Various members of the family visit daily at all times of day or evening and are always made to feel extremely welcome. The quality and variety of the food is exceptional and the chef is always happy to accommodate any special requests. A fabulous home with first class care and staff.

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Review from Carol M (Niece of Resident) published on 10 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff at Seabank House, food and care second to none. I come in all different times of the day on a daily basis and all residents are happy and well cared for and the home is always very clean and being updated regularly, loving the new conservatory and new chairs which have recently been
acquired. my auntie loves the new wet room which is a new feature to the home. I particularly like the fact that there is constant stimulation in activities and entertainment who come in once or twice a week, I like the fact they now have clothes stalls coming in often and if residents chose to staff will take them out to local shops for a walk.

Reply from James Muldoon, Ops Manager at Sea Bank House

Dear Carole. Thank you so much for your positive review, I am sure the manager and her team will be pleased to know that their hard work has been recognised.


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Review from Jean G (Cousin of Resident) published on 27 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I and mu husband visit my cousin we always feel comfortable. Chatting to other residents we feel they are quite content, warm and cared for. Dressed tidily in their own clothes. The staff are friendly and offer us a cup of tea. We have had fun and joined in with the entertainment (sing-a-long etc).
It feels very homely and the staff seem to stay and are consistent which is important to the residents,

Reply from Jim Muldoon, Op Manager at Sea Bank House

We thank you for your positive comments they are very much appreciated by everyone at Apex Healthcare and especially by Andrea and her excellent team.


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Current Review Score: 8.6 (8.620)

Overview of Review Score

The Review Score of 8.6 (8.620) out of 10 for Sea Bank House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.375 for Sea Bank House is calculated as follows: ( (19 Excellents x 5) + (28 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 48 Ratings = 4.375

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.245 Points relating to the number of positive Reviews for Sea Bank House is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6. 4 Positive Reviews ÷ 4.6 = 0.87

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

No image found

Joanne Cato

Job Title: Registered manager

Joined: 2012

Joanne has been working at Sea Bank House for over 12 years.


Frequently Asked Questions about Sea Bank House

What types of Care is Sea Bank House registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Sea Bank House provide?

Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Sea Bank House have?

There are 19 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Sea Bank House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sea Bank House to the centre of Poulton-le-Fylde?

5.7 mile(s) as the crow flies, distance by road may be significantly further.